Dell EMC PowerEdge R740 Installation And Service Manual
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Dell EMC PowerEdge R740 Installation And Service Manual

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Dell EMC PowerEdge R740
Installation and Service Manual
Regulatory Model: E38S Series
Regulatory Type: E38S001

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Summary of Contents for Dell EMC PowerEdge R740

  • Page 1 Dell EMC PowerEdge R740 Installation and Service Manual Regulatory Model: E38S Series Regulatory Type: E38S001...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Contents 1 PowerEdge R740 system overview.........................8 Supported conigurations..............................8 Front view of the system..............................10 Left control panel view............................... 11 Right control panel view............................15 Back view of the system..............................16 NIC indicator codes..............................17 Power supply unit indicator codes..........................18 Drive indicator codes............................... 20 LCD panel..................................
  • Page 4 Setting up your system..............................37 iDRAC coniguration.................................37 Options to set up iDRAC IP address........................37 Log in to iDRAC................................38 Options to install the operating system.........................38 Methods to download irmware and drivers......................39 Downloading drivers and irmware.......................... 39 5 Pre-operating system management applications..................40 Options to manage the pre-operating system applications..................40 System Setup...................................
  • Page 5 Cooling fans..................................78 Removing a cooling fan............................. 79 Installing a cooling fan............................... 80 Intrusion switch................................80 Removing an intrusion switch........................... 81 Installing an intrusion switch............................81 NVDIMM-N battery................................. 82 Removing the NVDIMM-N battery from the air shroud..................82 Installing NVDIMM-N battery into air shroud......................83 Drives....................................84 Removing a drive blank.............................
  • Page 6 Installing expansion card riser 3..........................125 GPU card installation guidelines..........................125 Removing a GPU..............................126 Installing a GPU.................................128 IDSDM/vFlash card (optional)............................134 Removing the micro SD card..........................134 Installing the micro SD card.............................134 Removing the optional IDSDM/vFlash card......................135 Installing the optional IDSDM/vFlash card......................136 Network daughter card..............................137 Removing the network daughter card........................
  • Page 7 System board jumper settings............................179 Disabling forgotten password............................179 9 Getting help..............................181 Contacting Dell................................181 Documentation feedback............................... 181 Accessing system information by using QRL.......................181 Quick Resource Locator for PowerEdge R740 and R740xd systems..............182 Receiving automated support with SupportAssist ....................182 Contents...

  • Page 8: Poweredge R740 System Overview

    PowerEdge R740 system overview The PowerEdge R740 is a 2U rack server that supports up to: • Two Intel Xeon Processor Scalable Family processors • 24 DIMM slots supporting up to 1536 GB of memory • Two AC or DC power supply units •...
  • Page 9 Figure 1. Supported conigurations PowerEdge R740 system overview...

  • Page 10: Front View Of The System

    The front view displays the features available on the front of the system. Figure 2. Front view of 16 x 2.5 inch drive system Figure 3. Front view of 8 x 2.5 inch drive system Figure 4. Front view of 8 x 3.5 inch drive system PowerEdge R740 system overview...

  • Page 11: Left Control Panel View

    Service Tag, NIC, MAC address, and so on. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password. Related link Technical speciications Left control panel view Figure 5. Left control panel view PowerEdge R740 system overview...
  • Page 12 If it is due to a problem with the PSU, (for example, voltage out of range, or check the LED on the PSU. Reseat the PSU. If the problem persists, see the Getting help section. PowerEdge R740 system overview...
  • Page 13 Event Log or the LCD panel, if available on the bezel, for speciic error message. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/ openmanagemanuals > OpenManage software. Related link Getting help PowerEdge R740 system overview...
  • Page 14 Restart the system. If the problem persists, see the mode. Getting help section. Blinking amber Indicates that the iDRAC Quick Sync 2 Restart the system. If the problem persists, see the hardware is not responding properly. Getting help section. Related link Getting help PowerEdge R740 system overview...

  • Page 15: Right Control Panel View

    The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem. iDRAC Direct LED indicator is located below the iDRAC Direct port on the right control panel. PowerEdge R740 system overview...

  • Page 16: Back View Of The System

    Expansion card installation guidelines section. Full-height PCIe expansion The PCIe expansion card slot (riser 3) connects up to two full-height card slot (2) PCIe expansion cards to the system. For more information, see the Expansion card installation guidelines section. PowerEdge R740 system overview...

  • Page 17: Nic Indicator Codes

    Link indicator is amber and activity indicator is blinking The NIC is connected to a valid network at less than its maximum port green speed and data is being sent or received. PowerEdge R740 system overview...

  • Page 18: Power Supply Unit Indicator Codes

    Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdown. To change from a high output coniguration to a low output coniguration or vice versa, you must turn of the system. PowerEdge R740 system overview...
  • Page 19 CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch. PowerEdge R740 system overview...

  • Page 20: Drive Indicator Codes

    Predicted drive failure. Flashes amber four times per second Drive failed. Flashes green slowly Drive rebuilding. Solid green Drive online. Flashes green for three seconds, amber for three seconds, and Rebuild stopped. then turns of after six seconds PowerEdge R740 system overview...

  • Page 21: Lcd Panel

    NOTE: The display stops scrolling when the button is released. After 45 seconds of inactivity, the display starts scrolling. LCD display Displays system information, status, and error messages or iDRAC IP address. Related link Getting help PowerEdge R740 system overview...

  • Page 22: Viewing Home Screen

    Displays the MAC addresses for iDRAC, iSCSI, or Network devices. Name Displays the name of the Host, Model, or User String for the system. Number Displays the Asset tag or the Service tag for the system. PowerEdge R740 system overview...

  • Page 23: Locating Service Tag Of Your System

    Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate personnel. Figure 15. Locating Service Tag of your system information tag (top view) information tag (back view) OpenManage Mobile (OMM) label iDRAC MAC address and iDRAC secure password label Service Tag PowerEdge R740 system overview...

  • Page 24: Documentation Resources

    Dell OpenManage Essentials, see the Dell OpenManage Essentials User’s Guide. For information about installing and using Dell Dell.com/serviceabilitytools SupportAssist, see the Dell EMC SupportAssist Enterprise User’s Guide. For understanding the features of Dell Lifecycle Dell.com/idracmanuals Controller, see the Dell Lifecycle Controller User’s Guide.
  • Page 25 Task Document Location For information about partner programs enterprise Dell.com/openmanagemanuals systems management, see the OpenManage Connections Enterprise Systems Management documents. Working with the Dell For information about understanding the features Dell.com/storagecontrollermanuals PowerEdge RAID controllers of the Dell PowerEdge RAID controllers (PERC), Software RAID controllers, or BOSS card and deploying the cards, see the Storage controller documentation.

  • Page 26: Technical Speciications

    Technical speciications The technical and environmental speciications of your system are outlined in this section. Topics: • System dimensions • Chassis weight • Processor speciications • PSU speciications • System battery speciications • Expansion bus speciications • Memory speciications • Storage controller speciications •...

  • Page 27: Chassis Weight

    Figure 16. System dimensions of PowerEdge R740 system Table 15. Dimensions System Za (with Za (without bezel) bezel) PowerEdge R740 482.0 mm 434.0 mm 86.8 mm 35.84 mm 22.0 mm 678.8 mm 715.5 mm (3.42 inches) (26.72 (28.17 inches) (18.98 (17.09 inches)

  • Page 28: Processor Speciications

    Processor speciications The PowerEdge R740 system supports up to two Intel Xeon Processor Scalable Family processors. PSU speciications The PowerEdge R740 system supports up to two AC or DC power supply units (PSUs). Table 17. PSU speciications Class Heat dissipation...

  • Page 29: System Battery Speciications

    Expansion bus speciications The PowerEdge R740 system supports up to eight PCI express (PCIe) generation 3 expansion cards that can be installed on the system board using expansion card risers. The following table provides detailed information about the expansion card riser speciications: Table 18.

  • Page 30: Memory Speciications

    Memory speciications The PowerEdge R740 system supports up to twenty four 288-pins RDIMMS, LRDIMMS and NVDIMM-Ns with speeds of 2666 MT/s, 2400 MT/s and 2133 MT/s with support for memory optimized operation. Table 19. Memory speciications...

  • Page 31: Drive Speciications

    Two USB 3.0-compliant ports on the back of the system NIC ports The PowerEdge R740 system supports up to four Network Interface Controller (NIC) ports that are integrated on the network daughter card (NDC), and are available in the following conigurations: •...

  • Page 32: Vga Ports

    VGA ports The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge R740 system supports two 15- pin VGA ports on the front and back panels. Serial connector The PowerEdge R740 system supports one serial connector on the back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant.

  • Page 33: Environmental Speciications

    Environmental speciications NOTE: For additional information about environmental measurements for speciic system conigurations, see Dell.com/ environmental_datasheets. Table 22. Temperature speciications Temperature Speciications Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 m or 3117 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment. Maximum temperature gradient (operating and storage) 20°C/h (68°F/h) Table 23.

  • Page 34: Standard Operating Temperature

    Table 27. Operating temperature de-rating speciications Operating temperature de-rating Speciications Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft). 35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m (3,117 ft).
  • Page 35 • Do not perform a cold startup below 5°C. • The operating temperature speciied is for a maximum altitude of 3050 m (10,000 ft). • 150 W/8 core, 165 W/12 core and higher wattage processor [Thermal Design Power (TDP)>165 W] are not supported. •...

  • Page 36: Particulate And Gaseous Contamination Speciications

    System Front backplane CPU Thermal CPU heat sink Fan type Ambient Design Power restriction (TDP) 16 x 2.5 inch SAS/ 150 W/8 core, 165 1U high High performance ≥1 double-width/ 30°C SATA W/12 core, 200 performance single-width W, 205 W Particulate and gaseous contamination speciications The following table deines the limitations that help avoid any equipment damage or failure from particulate and gaseous contamination.

  • Page 37: Initial System Setup And Coniguration

    Initial system setup and coniguration Setting up your system Complete the following steps to set up your system: Unpack the system. Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide at Dell.com/poweredgemanuals.

  • Page 38: Log In To Idrac

    Interfaces Document/Section iDRAC Direct and See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals Quick Sync 2 (optional) NOTE: To access iDRAC, ensure that you connect the Ethernet cable to the iDRAC direct port. You can also access iDRAC through the shared LOM mode, if you have opted for a system that has the shared LOM mode enabled.

  • Page 39: Methods To Download Irmware And Drivers

    Methods to download irmware and drivers You can download the irmware and drivers by using any of the following methods: Table 35. Firmware and drivers Methods Location From the Dell Support site Dell.com/support/home Using Dell Remote Access Controller Lifecycle Controller (iDRAC Dell.com/idracmanuals with LC) Using Dell Repository Manager (DRM)

  • Page 40: Pre-Operating System Management Applications

    Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system irmware. Topics: • Options to manage the pre-operating system applications • System Setup • Dell Lifecycle Controller •...

  • Page 41: Viewing System Setup

    Viewing System Setup To view the System Setup screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to inish booting, and then restart your system and try again.

  • Page 42: System Bios

    System BIOS You can use the System BIOS screen to edit speciic functions such as boot order, system password, setup password, set the SATA and PCIe NVMe RAID mode, and enable or disable USB ports. Related link System BIOS Settings details Boot Settings Network Settings System Information...
  • Page 43 Option Description Speciies options to manage the UEFI network settings and boot protocols. Network Settings Legacy network settings are managed from the Device Settings menu. Speciies options to manage integrated device controllers and ports, speciies related features and options. Integrated Devices Speciies options to manage the serial ports, its related features and options.
  • Page 44 Option Description Speciies the name of the system manufacturer. System Manufacturer Speciies the contact information of the system manufacturer. System Manufacturer Contact Information Speciies the current version of the system complex programmable logic device (CPLD) irmware. System CPLD Version Speciies the UEFI compliance level of the system irmware. UEFI Compliance Version Memory Settings...
  • Page 45 Option Description NOTE: The Memory Operating Mode option can have diferent default and available options based on the memory coniguration of your system. NOTE: The Dell Fault Resilient Mode option establishes an area of memory that is fault resilient. This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability.
  • Page 46 Option Description NOTE: The standard and basic bin processors support lower link frequencies. The options available are Maximum data rate, 10.4 GT/s, and 9.6 GT/s. This option is set to Maximum data rate by default. Maximum data rate indicates that the BIOS runs the communication links at the maximum frequency supported by the processors.
  • Page 47 Option Description Option Description Speciies the brand name. Brand Speciies the total L2 cache. Level 2 Cache Speciies the total L3 cache. Level 3 Cache Speciies the number of cores per processor. Number of Cores SATA Settings You can use the SATA Settings screen to view the SATA settings of SATA devices and enable SATA and PCIe NVMe RAID mode on your system.
  • Page 48 Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order. • UEFI: The Uniied Extensible Firmware Interface (UEFI) is a new interface between operating systems and platform irmware. The interface consists of data tables with platform related information, also boot and runtime service calls that are available to the operating system and its loader.
  • Page 49 Option Description NOTE: This option is enabled only if the boot mode is BIOS. UEFI Boot Settings Enables or disables UEFI Boot options. NOTE: This option is enabled only if the boot mode is UEFI. Choosing system boot mode System Setup enables you to specify one of the following boot modes for installing your operating system: •...
  • Page 50 Viewing Network Settings To view the Network Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to inish booting, and then restart your system and try again.
  • Page 51 UEFI iSCSI Settings details The UEFI iSCSI Settings screen details are explained as follows: Option Description Speciies the name of the iSCSI initiator (iqn format). iSCSI Initiator Name Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device iSCSI Device1 automatically.
  • Page 52 Option Description NOTE: If set to Disabled (OS), the Integrated NICs might still be available for shared network access by iDRAC. Enables or disables the I/O Acceleration Technology (I/OAT) option. I/OAT is a set of DMA features designed to I/OAT DMA Engine accelerate network traic and lower CPU utilization.
  • Page 53 Option Description Table 36. Slot Disablement Option Description Enables or disables the PCIe slot 1. This option is set to Slot 1 Enabled by default. Enables or disables or only the boot driver is disabled Slot 3 for the PCIe slot 3. This option is set to Enabled by default.
  • Page 54 Serial Communication You can use the Serial Communication screen to view the properties of the serial communication port. Viewing Serial Communication To view the Serial Communication screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to inish booting, and then...
  • Page 55 System Proile Settings You can use the System Proile Settings screen to enable speciic system performance settings such as power management. Viewing System Proile Settings To view the System Proile Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE:...
  • Page 56 Option Description The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target higher performance or better power savings. Number of Turbo NOTE: If there are two processors installed in the system, you will see an entry for Number of Turbo Boot Enabled Cores Boost Enabled Cores for Processor 2.
  • Page 57 Option Description NOTE: BIOS update requires HECI devices to be operational and DUP updates require IPMI interface to be operational. This setting needs to be set to Enabled to avoid updating errors. Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption Intel AES-NI Standard Instruction Set (AES-NI).
  • Page 58 Option Description Conigures how the BIOS uses the Secure Boot Policy Objects (PK, KEK, db, dbx). Secure Boot Mode If the current mode is set to Deployed Mode, the available options are User Mode and Deployed Mode. If the current mode is set to User Mode, the available options are User Mode, Audit Mode, and Deployed Mode. Options Description User Mode...
  • Page 59 Reenter the setup password, and click OK. Press Esc to return to the System BIOS screen. Press Esc again. A message prompts you to save the changes. NOTE: Password protection does not take efect until the system reboots. Related link System board jumper settings Using your system password to secure your system About this task...
  • Page 60 • If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password. For more information, see the System Security Settings screen section. • You cannot disable or change an existing system password. NOTE: You can use the password status option with the setup password option to protect the system password from unauthorized changes.

  • Page 61: Idrac Settings Utility

    Option Description When set to Enabled, BIOS boots to the device speciied in Redundant OS Location. When set to Disabled, BIOS preserves the current boot list settings. This option is set to Enabled by default. Miscellaneous Settings You can use the Miscellaneous Settings screen to perform speciic functions such as updating the asset tag and changing the system date and time.

  • Page 62: Device Settings

    NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade. For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Related link Device Settings System BIOS Device Settings Device Settings enables you to conigure device parameters.

  • Page 63: Boot Manager Main Menu

    Enter the result of your step here (optional). Press F11 when you see the following message: F11 = Boot Manager If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your system and try again.
  • Page 64 To access the PXE boot option, boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS Setup. It does not pull any menu or allows managing of network devices. Pre-operating system management applications...

  • Page 65: Installing And Removing System Components

    Installing and removing system components Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock. CAUTION: Do not operate the system without the cover for a duration exceeding ive minutes.

  • Page 66: Recommended Tools

    Related link Installing the system cover Recommended tools You need the following tools to perform the removal and installation procedures: • Key to the bezel lock The key is required only if your system includes a bezel. • Phillips #1 screwdriver •...

  • Page 67: Installing The Optional Front Bezel

    Figure 17. Removing the optional front bezel with the LCD panel Related link Installing the optional front bezel Installing the optional front bezel The procedure to install the optional front bezel with the LCD panel and the front bezel without the LCD panel is the same. Prerequisite Follow the safety guidelines listed in Safety...

  • Page 68: System Cover

    Figure 18. Installing the optional front bezel with the LCD panel System cover System cover provides security for the entire system and also helps in maintaining proper air low inside the system. Removing the system cover Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 69: Installing The System Cover

    Figure 19. Removing the system cover Installing the system cover Prerequisites Follow the safety guidelines listed in Safety instructions. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system. Steps Align the tabs on the system cover with the guide slots on the system.

  • Page 70: Backplane Cover

    Figure 20. Installing system cover Next steps Reconnect the peripherals and connect the system to the electrical outlet. Turn on the system, including any attached peripherals. Backplane cover Removing the backplane cover Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 71: Installing The Backplane Cover

    Figure 21. Removing backplane cover Related link Installing the backplane cover Installing the backplane cover Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the backplane cover with the guide slots on the system. Slide the backplane cover toward the front of the system until the cover locks into place. Installing and removing system components...

  • Page 72: Inside The System

    Figure 22. Installing the backplane cover Next step Follow the procedure listed in After working inside your system. Inside the system CAUTION: Many repairs may only be done by a certiied service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 73 Figure 23. Inside the system drive backplane backplane expander card cooling fan in the cooling fan assembly (6) memory module CPU2 processor and heat sink module socket (with dust cover) 6 expansion card riser 3 network daughter card expansion card riser 2 system board expansion card riser 1 integrated storage controller card...

  • Page 74: Air Shroud

    Figure 24. Inside the system – Coniguration showing air shroud with optional NVDIMM-N battery drive backplane backplane expander card cooling fan (6) in the cooling fan assembly air shroud expansion card riser 3 network daughter card expansion card riser 2 system board expansion card riser 1 integrated storage controller card...

  • Page 75: Removing The Air Shroud

    Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.

  • Page 76: Cooling Fan Assembly

    If applicable, route the cables inside the system along the system wall and secure the cables by using the cable latch. Steps Align the tabs on the air shroud with the slots on the system. Lower the air shroud into the system until it is irmly seated. When irmly seated, the memory socket numbers marked on the air shroud align with the respective memory sockets.

  • Page 77: Installing The Cooling Fan Assembly

    Steps Lift the release levers to unlock the cooling fan assembly from the system. Hold the release levers, and lift the cooling fan assembly away from the system. Figure 27. Removing the cooling fan assembly Next step Install the cooling fan assembly. Related link Installing the cooling fan assembly Installing the cooling fan assembly...

  • Page 78: Cooling Fans

    Figure 28. Installing the cooling fan assembly Next step Follow the procedure listed in After working inside your system. Cooling fans The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system. These fans provide cooling for the processors, expansion cards, and memory modules.

  • Page 79: Removing A Cooling Fan

    Front PSU type CPU count Fan1 Fan2 Fan3 Fan4 Fan5 Fan6 Storage 12 x 3.5 inch Redundant Required Required Required Required Required Not required PSU only Required Required Required Required Required Required NOTE: The high performance fans are required for 12 x 3.5 inch drive + 2 x 3.5 inch rear drive system. For more information, see the Thermal restriction matrix topic in the Technical speciications section.

  • Page 80: Installing A Cooling Fan

    Installing a cooling fan The procedure for installing standard and high performance fans is identical. Prerequisites WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans. CAUTION: The cooling fans are hot swappable.

  • Page 81: Removing An Intrusion Switch

    Removing an intrusion switch Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the cooling fan assembly. Step Press the intrusion switch and slide it out of the intrusion switch slot. Figure 31.

  • Page 82: Nvdimm-N Battery

    Figure 32. Installing an intrusion switch Next steps Install the cooling fan assembly. Follow the procedure listed in After working inside your system. Related link Installing the cooling fan assembly NVDIMM-N battery NVDIMM-N battery can be installed on both regular and GPU air shrouds. Removing the NVDIMM-N battery from the air shroud Prerequisites Follow the safety guidelines listed in...

  • Page 83: Installing Nvdimm-N Battery Into Air Shroud

    Figure 33. Removing the NVDIMM-N battery from the air shroud Next step Install the NVDIMM-N battery into the air shroud. Related link Installing NVDIMM-N battery into air shroud Installing NVDIMM-N battery into air shroud Prerequisite Follow the safety guidelines listed in Safety instructions.

  • Page 84: Drives

    Figure 34. Installing NVDIMM-N battery into air shroud Next step Follow the procedure listed in After working inside your system. Drives Drives are supplied in hot swappable drive carriers that it in the drive slots. CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is conigured correctly.

  • Page 85: Installing A Drive Blank

    Figure 35. Removing a drive blank Next steps • Follow the procedure listed in After working inside your system. • Install a drive or a drive blank. Related link Removing the front bezel Installing a drive carrier Installing a drive blank Installing a drive blank The procedure for installing 2.5 inch and 3.5 inch drive blanks is identical.

  • Page 86: Removing A Drive Carrier

    Removing a drive carrier Prerequisites Follow the safety guidelines listed in . If applicable, remove the front bezel. Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator lashes while the drive is turning of. When the drive indicators are of, the drive is ready for removal.

  • Page 87: Installing A Drive Carrier

    Installing a drive carrier Prerequisites CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is conigured correctly to support drive removal and insertion. CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.

  • Page 88: Removing A 2.5 Inch Drive From The 3.5 Inch Drive Adapter

    Removing a 2.5 inch drive from the 3.5 inch drive adapter Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove 3.5 inch drive adapter from the 3.5 inch drive carrier. NOTE: A 2.5 inch hot swappable drive is installed in a 3.5 inch drive adapter, which is then installed in the 3.5 inch hot swappable drive carrier.

  • Page 89: Removing A 3.5 Inch Adapter From A 3.5 Inch Drive Carrier

    Figure 40. Installing a 2.5 inch drive into the 3.5 inch drive adapter Next steps Install a 3.5 inch adapter into the 3.5 inch drive carrier. Follow the procedure listed in After working inside your system. Removing a 3.5 inch adapter from a 3.5 inch drive carrier Prerequisites Follow the safety guidelines listed in Safety...

  • Page 90: Installing A 3.5 Inch Adapter Into A 3.5 Inch Drive Carrier

    Figure 41. Removing a 3.5 inch adapter from a 3.5 inch drive carrier Next step Install a 3.5 inch adapter into a 3.5 inch drive carrier. Installing a 3.5 inch adapter into a 3.5 inch drive carrier Prerequisite Follow the safety guidelines listed in Safety instructions.

  • Page 91: Removing The Drive From The Drive Carrier

    Figure 42. Installing a 3.5 inch adapter into a 3.5 inch drive carrier Next steps Install the 3.5 inch drive carrier into the system. Follow the procedure listed in After working inside your system. Removing the drive from the drive carrier Prerequisite CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.

  • Page 92: Installing A Drive Into The Drive Carrier

    Figure 43. Removing the drive from the drive carrier Next step If applicable, install the drive into the drive carrier. Related link Installing a drive into the drive carrier Installing a drive into the drive carrier Prerequisite CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported. Steps Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier.

  • Page 93: System Memory

    Figure 44. Installing a drive into the drive carrier System memory The system supports DDR4 registered DIMMs (RDIMMs), load reduced DIMMs (LRDIMMs) and non-volatile dual in-line DIMM-Ns (NVDIMM-Ns). System memory holds the instructions that are executed by the processor. NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
  • Page 94 Figure 45. Memory socket locations Memory channels are organized as follows: Table 39. Memory channels Proces Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Proces Slots A1 and A7 Slots A2 and A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12...

  • Page 95: General Memory Module Installation Guidelines

    General memory module installation guidelines NOTE: If your system's memory conigurations fail to observe these guidelines, your system might not boot, might stop responding during memory coniguration, or might operate with reduced memory. The system supports Flexible Memory Coniguration, enabling the system to be conigured and run in any valid chipset architectural coniguration.
  • Page 96 Memory optimized (independent channel) mode This mode supports Single Device Data Correction (SDDC) only for memory modules that use x4 device width. It does not impose any speciic slot population requirements. Memory sparing NOTE: To use memory sparing, this feature must be enabled in BIOS menu of System Setup. Table 40.

  • Page 97: Removing A Memory Module

    Processor Coniguration Memory population Memory population information Multi rank spare population order 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 Populate in this order, odd amount allowed. Requires three ranks or more per channel. Fault resilient population order {1, 2, 3, 4, 5, 6}, {7, 8, 9, 10, 11, 12} Supported with 6 or 12 DIMMs per CPU.

  • Page 98: Installing A Memory Module

    Figure 46. Removing a memory module Next step Install the memory module. NOTE: For single processor systems, install processor/DIMM blank on CPU2 socket. Related link Removing the air shroud Installing a memory module Installing a memory module The procedure for installing a DIMM module and an NVDIMM-N module is identical. Prerequisites Follow the safety guidelines listed in Safety...

  • Page 99: Processors And Heat Sinks

    Figure 47. Installing a memory module Next steps Install the air shroud. Follow the procedure listed in After working inside your system. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS > Memory Settings.

  • Page 100: Removing The Processor From The Processor And Heat Sink Module

    Steps Using a Torx #T30 screwdriver, loosen the screws on the heat sink in the order below: Loosen the irst screw three turns. b Loosen the second screw completely. Return to the irst screw and loosen it completely. NOTE: It is normal for the heat sink to slip of the blue retention clips when the screws are partially loosened, continue to loosen the screw(s).
  • Page 101 Steps Place the heat sink with the processor side facing up. Insert a lat blade screwdriver into the release slot marked with a yellow label. Twist (do not pry) the screwdriver to break the thermal paste seal. Push the retaining clips on the processor bracket to unlock the bracket from the heat sink. Figure 49.

  • Page 102: Installing The Processor Into A Processor And Heat Sink Module

    Related link Removing a processor and heat sink module Installing the processor into a processor and heat sink module Installing the processor into a processor and heat sink module Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor.
  • Page 103 Figure 52. Applying thermal grease on top of the processor Place the heat sink on the processor and push down until the bracket locks onto the heat sink. NOTE: • Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink. •...

  • Page 104: Installing A Processor And Heat Sink Module

    Figure 53. Installing the heat sink onto the processor Next steps Install the processor and heat sink module. Install the air shroud. Follow the procedure listed in After working inside your system. Related link Installing a processor and heat sink module Installing the air shroud Installing a processor and heat sink module Prerequisites...

  • Page 105: Expansion Cards And Expansion Card Risers

    NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components. Push the blue retention clips inward to allow the heat sink to drop into place. Supporting the heat sink with one hand. Using the Torx #T30 screwdriver, tighten the screws on the heat sink in the order below: Partially tighten the irst screw (approximately 3 turns).

  • Page 106: Expansion Card Installation Guidelines

    Expansion card installation guidelines The PowerEdge R740 system supports up to eight PCI express (PCIe) generation 3 expansion cards, that can be installed on the system board using expansion card risers. The following table provides detailed information about the expansion card riser speciications: Table 42.
  • Page 107 Riser Slot description PCIe slots on Processor PCIe slots on riser Processor PCIe slots on Processor coniguration riser 1 (Height connection 2 (Height and connection riser 3 (Height connection and supported and length) length) and length) risers Slot1: x16 full- Processor 1 Slot 4: x16 full- Processor 2 Slot 7: x8 full- Processor...
  • Page 108 Card Type Slot priority Maximum number of cards BOSS Table 44. Riser conigurations with greater than 4 PCIe slots [Riser coniguration 3 (1A+2A), Riser coniguration 4 (1A+2A+3A), Riser coniguration 5 (1B+2A+3A), and Riser coniguration 6 (1D+2A+3A)] Card Type Slot priority Maximum number of cards GPU (double width) 1, 8, 4...

  • Page 109: Opening And Closing The Pcie Card Holder Latch

    NOTE: Double width GPUs are supported only on riser coniguration 4, and single width GPUs are supported only on riser coniguration 6. NOTE: Ensure that x16 cards are installed only in x16 slots. Depending on the riser coniguration slots 2, 7, or 8 may not be available.

  • Page 110: Removing The Expansion Card From Expansion Card Riser

    Figure 56. Closing the PCIe card holder latch Next step Follow the procedure listed in After working inside your system. Removing the expansion card from expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.
  • Page 111 Figure 57. Removing the expansion card from expansion card riser 1 Figure 58. Removing the expansion card from expansion card riser 2B Installing and removing system components...
  • Page 112 Figure 59. Removing the expansion card from expansion card riser 2 Figure 60. Removing the expansion card from expansion card riser 3 Next steps Install the expansion card into expansion card riser. If you are removing the card permanently, install a metal iller bracket over the empty expansion slot opening and push the expansion card latch.

  • Page 113: Installing Expansion Card Into Expansion Card Riser

    Related link Removing the air shroud Opening and closing the PCIe card holder latch Installing expansion card into expansion card riser Installing expansion card into expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions. If installing a new expansion card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card.
  • Page 114 Figure 62. Installing expansion card into expansion card riser 2B Figure 63. Installing expansion card into expansion card riser 2 Installing and removing system components...

  • Page 115: Removing Riser 2 And 3 Blank

    Figure 64. Installing expansion card into expansion card riser 3 Next steps If applicable, connect the cables to the expansion card. If applicable, install the air shroud. Follow the procedure listed in After working inside your system. Install any device drivers required for the card as described in the documentation for the card. Related link Opening and closing the PCIe card holder latch Installing the air shroud...

  • Page 116: Installing Riser 2 And 3 Blank

    Figure 65. Removing riser 2 and 3 blank Next step Install the riser 2 and 3 blank. Related link Removing the air shroud Installing riser 2 and 3 blank Installing riser 2 and 3 blank Prerequisite Follow the safety guidelines listed in Safety instructions.

  • Page 117: Removing Riser 3 Blank

    Figure 66. Installing riser 2 and 3 blank Next steps Install the air shroud. Follow the procedure listed in After working inside your system. Related link Installing the air shroud Removing riser 3 blank Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 118: Installing Riser 3 Blank

    Figure 67. Removing riser 3 blank Next step Install the riser 3 blank. Related link Installing riser 3 blank Installing riser 3 blank Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the screw on the riser with the screw hole on the system. Using Phillips #2 screwdriver, tighten the screw to secure the blank to the system.

  • Page 119: Removing Expansion Card Riser 1

    Figure 68. Installing riser 3 blank Next step Follow the procedure listed in After working inside your system. Removing expansion card riser 1 Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.

  • Page 120: Installing Expansion Card Riser 1

    Figure 69. Removing expansion card riser 1 Next step Install the expansion card riser 1. Related link Removing the expansion card from expansion card riser Installing expansion card riser 1 Installing expansion card riser 1 Prerequisite Follow the safety guidelines listed in Safety instructions.

  • Page 121: Removing Expansion Card Riser 2

    Figure 70. Installing expansion card riser 1 Next steps If removed, install expansion cards into the riser. Follow the procedure listed in After working inside your system. Install any device drivers required for the card as described in the documentation for the card. Related link Installing expansion card into expansion card riser Removing expansion card riser 2...

  • Page 122: Installing Expansion Card Riser 2

    Figure 71. Removing expansion card riser 2A To remove expansion card riser 2B or 2C, hold the riser by its edges and lift the riser from the riser connector on the system board. Figure 72. Removing expansion card riser 2 Next step Install the expansion card riser 2.
  • Page 123 Steps To install expansion card riser 2A: Align the screw and tab on the riser with the screw hole and slot on the system. b Lower the riser into the system until the riser connector engages with the connector on the system board. Using Phillips #2 screwdriver, tighten the screws to secure the riser to the system.

  • Page 124: Removing Expansion Card Riser 3

    If applicable, open the PCIe card holder latch on the air shroud to install the full length card. Follow the procedure listed in After working inside your system. Install any device drivers required for the card as described in the documentation for the card. Related link Installing the air shroud Installing expansion card into expansion card riser...

  • Page 125: Installing Expansion Card Riser 3

    Installing expansion card riser 3 Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Align the tab on the riser with the slot on the system, and guide rails on the riser with the standofs on the side of the system. Lower the riser into the system until the riser edge connector engages with the connector on the system board.

  • Page 126: Removing A Gpu

    • To ensure adequate cooling when one or more GPUs are installed, the ambient inlet temperature is restricted to 30°C for CPU 150 W/8 C, 165 W/12 C, 200 W, 205 W. For more information, see the ambient temperature limitations section. •...
  • Page 127 Figure 77. Removing the top cover of GPU air shroud Steps Lift the expansion card latch. Close the PCIe card holder latch on the GPU air shroud. Hold the GPU by its edges and slide out the GPU at an angle to release it from the connector on the riser. Figure 78.

  • Page 128: Installing A Gpu

    Figure 79. Removing GPU 2 and 3 Disconnect the GPU power cable from the GPU and system board. If you are removing the GPU permanently, install a iller bracket over the empty slot opening, and close the expansion card latch. NOTE: You must install a iller bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certiication of the system.
  • Page 129 Figure 80. Installing GPU air shroud Press the blue tabs on either sides of the shroud and remove the top cover of the shroud. Figure 81. Removing the top cover of the shroud If applicable, remove the shroud iller from the GPU air shroud slots. NOTE: Shroud illers are available in the GPU air shroud for GPUs installed on riser 2 and Installing and removing system components...
  • Page 130 Figure 82. Removing the shroud iller from GPU air shroud slots NOTE: Shroud illers are available in the GPU air shroud for GPUs installed only on risers 2 and NOTE: Ensure that the PCIe card holder latches on GPU air shroud and risers are closed before installing the GPU. Full-length GPU do not require the PCIe card holder latch on the risers to secure the GPU in place.
  • Page 131 Close the expansion card latch. Figure 83. Installing GPU 1 Figure 84. Securing GPU 1 Installing and removing system components...
  • Page 132 Figure 85. Installing GPU 2 and 3 Installing and removing system components...
  • Page 133 Figure 86. Securing GPU 2 and 3 Next steps Install the top cover of the GPU air shroud. If available, remove the plastic cover ixed on the memory socket numbers marked on the air shroud. Figure 87. Installing the top cover of GPU air shroud To install mylar foam on the system cover: Place the system cover with the Service Information Label (SIL) side facing up.

  • Page 134: Idsdm/Vflash Card (Optional)

    For easier handling, peel of a small section of the adhesive cover and align the mylar foam with the system cover. Remove rest of the adhesive cover and install mylar foam on the system cover. Press along the length of the mylar foam to ensure that it is rmly aixed to the system cover. Figure 88.

  • Page 135: Removing The Optional Idsdm/Vflash Card

    NOTE: To use an SD card with your system, ensure that the Internal SD Card Port is enabled in System Setup. NOTE: Re-install the micro SD cards into the same slots based on the labels you had marked on the cards during removal. Steps Locate the SD card connector on the internal dual SD module.

  • Page 136: Installing The Optional Idsdm/Vflash Card

    Figure 89. Removing the optional IDSDM/vFlash card Next step Install the optional IDSDM/vFlash card. Related link System board jumpers and connectors Removing the expansion card from expansion card riser Removing the micro SD card Installing the optional IDSDM/vFlash card Installing the optional IDSDM/vFlash card Prerequisite Follow the safety guidelines listed in Safety...

  • Page 137: Network Daughter Card

    Figure 90. Installing the optional IDSDM/vFlash card Next steps Install the micro SD cards. NOTE: Re-install the micro SD cards into the same slots based on the labels you had marked on the cards during removal. If applicable, install the full height PCIe card. Follow the procedure listed in After working inside your system.

  • Page 138: Installing The Network Daughter Card

    Remove the expansion card riser 2 or the rear drive cage, depending on the coniguration of your system. Steps Using a Phillips #2 screwdriver, loosen the captive screws that secure the network daughter card (NDC) to the system board. Hold the NDC by the edges on either side of the touch points, and lift to remove it from the connector on the system board. Slide the NDC towards the front of the system until the Ethernet connectors are clear of the slot in the back panel.

  • Page 139: Integrated Storage Controller Card

    Figure 92. Installing the network daughter card Next steps Install the expansion card riser 2 or the rear drive cage, depending on the coniguration of your system. Follow the procedure listed in After working inside your system. Related link Installing expansion card riser 2 Integrated storage controller card Your system includes a dedicated expansion card slot on the system board for the primary storage controller card.
  • Page 140 Figure 93. Removing integrated storage controller cable Lift one end of the card and angle it to disengage the card from the integrated storage controller card holder on the system board. Lift the card out of the system. Hold the interposer board by its edges, and pull the board until the connector on the board disengages from the connector on the system board.

  • Page 141: Installing Integrated Storage Controller Card

    Installing integrated storage controller card Prerequisite Follow the safety guidelines listed in Safety instructions. Steps Hold the interposer board by its edges, and align the interposer board connector with the connector on the system board. Press the touch point on the interposer board until the interposer board connector is irmly seated on the system board connector. Angle the card to engage the card with the integrated storage controller card holder on the system board.

  • Page 142: Drive Backplane

    Related link Installing expansion card riser 1 Installing the air shroud Drive backplane Depending on your system coniguration, the drive backplanes supported in PowerEdge R740 are listed here: Table 45. Supported backplane options for PowerEdge R740 systems. System Supported backplane options 2.5 inch (x16) SAS/SATA backplane, or...

  • Page 143: Removing Drive Backplane

    Figure 99. Back view of 8 x 3.5 inch drive backplane SAS connector (BP SAS B) signal connector (J_BP_SIG) SAS connector (BP SAS A) power connector (J_BP_PWR_A) Removing drive backplane The procedure to remove the backplane is identical for all backplane conigurations. Prerequisites CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane.

  • Page 144: Installing Drive Backplane

    Figure 100. Removing drive backplane Next step Install the drive backplane. Related link Removing the air shroud Removing the cooling fan assembly Removing the backplane cover Removing a drive carrier Installing drive backplane Installing drive backplane The procedure to install the backplane is identical for all backplane conigurations. Prerequisite Follow the safety guidelines listed in Safety...
  • Page 145 Figure 101. Installing drive backplane Next steps Connect all the cables to the backplane. Install all the drives. Install the backplane cover. Install the cooling fan assembly. Install the air shroud. Follow the procedure listed in After working inside your system.

  • Page 146: Cable Routing

    Cable routing Figure 102. Cable routing – 8 x 2.5 inch drive backplane with mini PERC backplane backplane signal cable backplane power cable system board mini PERC SAS cable Installing and removing system components...
  • Page 147 Figure 103. Cable routing – 8 x 2.5 inch drive backplane with adapter PERC backplane backplane signal cable backplane power cable system board adapter PERC SAS cable Installing and removing system components...
  • Page 148 Figure 104. Cable routing – 8 x 3.5 inch drive backplane with on board SATA backplane backplane power cable backplane signal cable system board SATA B cable SATA A cable Installing and removing system components...
  • Page 149 Figure 105. Cable routing – 8 x 3.5 inch drive backplane with mini PERC backplane backplane power cable backplane signal cable system board mini PERC SAS cable Installing and removing system components...
  • Page 150 Figure 106. Cable routing – 8 x 3.5 inch drive backplane with adapter PERC backplane backplane power cable backplane signal cable system board adapter PERC SAS A cable SAS B cable Installing and removing system components...
  • Page 151 Figure 107. Cable routing – 16 x 2.5 inch drive backplane with mini PERC backplane backplane expander backplane power cable backplane signal cable system board mini PERC SAS cable Installing and removing system components...

  • Page 152: System Battery

    Figure 108. Cable routing – 16 x 2.5 inch drive backplane with adapter PERC backplane backplane expander backplane power cable backplane signal cable system board adapter PERC SAS cable System battery The system battery is used for low-level system functions such as powering the real-time and date settings of the system. Replacing the system battery Prerequisites WARNING:...

  • Page 153: Usb 3.0 Module

    CAUTION: To avoid damage to the battery connector, you must irmly support the connector while installing or removing a battery. Use a plastic scribe to pry out the system battery as shown in the following illustration: Figure 109. Removing the system battery To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs.

  • Page 154: Removing Usb 3.0 Module

    Removing USB 3.0 module Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the backplane cover. Remove the cooling fan assembly. Remove the air shroud. Remove the internal USB memory key. NOTE: The position of the USB 3.0 module may vary depending on the coniguration of your system.

  • Page 155: Installing Usb 3.0 Module

    Installing USB 3.0 module Prerequisite Follow the safety guidelines listed in Safety instructions. NOTE: The position of the USB 3.0 module may vary depending on the coniguration of your system. Steps Route the power and the USB cables on the USB 3.0 module through the USB 3.0 module slot on the front panel. Insert the USB 3.0 module into the slot on the front panel.

  • Page 156: Internal Usb Memory Key (Optional)

    Internal USB memory key (optional) An optional USB memory key can be installed in the internal USB 3.0 port and can be used as a boot device, security key or mass storage device. The internal USB port is on the system board. NOTE: To locate the internal USB port on the system board, see the System board jumpers and connectors section.

  • Page 157: Installing The Optional Optical Drive

    Follow the procedure listed in Before working inside your system. Remove the backplane cover. Remove the air shroud. Disconnect the power and data cables from the back of the drive. NOTE: Ensure that you note the routing of the power and data cable on the side of the system as you remove them from the system board and drive.

  • Page 158: Power Supply Units

    Steps Align the optical drive with the optical drive slot on the front of the system. Slide in the optical drive until the release tab snaps into place. Figure 114. Installing the optional optical drive Next steps Connect the power and data cables to the optical drive and system board. NOTE: Route the cable properly on the side of the system to prevent it from being pinched or crimped.

  • Page 159: Hot Spare Feature

    CAUTION: If two PSUs are installed, both the PSUs must have the same type of label. For example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations of PowerEdge servers is not supported, even if the PSUs have the same power rating. Mixing PSUs will result in mismatch condition or failure to turn the system on. NOTE: Titanium PSU is nominally rated for 200 V AC to 240 V AC input only.

  • Page 160: Installing A Power Supply Unit Blank

    Figure 115. Removing a power supply unit blank Next step Install the second PSU. Related link Installing a power supply unit blank Installing a power supply unit blank Prerequisites Follow the safety guidelines listed in Safety instructions. Install the power supply unit (PSU) blank only in the second PSU bay. Step Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place.

  • Page 161: Installing A Power Supply Unit

    Disconnect the power cable from the power source and from the PSU you intend to remove, and then remove the cable from the strap on the PSU handle. Unlatch and lift the optional cable management arm if it interferes with the PSU removal. For information about the cable management arm, see the system’s rack documentation at Dell.com/poweredgemanuals.

  • Page 162: Wiring Instructions For A Dc Power Supply Unit

    Figure 118. Installing a power supply unit Next steps If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack documentation at Dell.com/poweredgemanuals. Connect the power cable to the PSU, and plug the cable into a power outlet. CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.
  • Page 163 • Current consumption: 32 A (maximum) Kit contents • Dell part number 6RYJ9 terminal block or equivalent (1) • #6-32 nut equipped with lock washer (1) Required tools Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire. NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).

  • Page 164: System Board

    WARNING: To protect the power supply from electrostatic discharge, the captive screws must be covered with the rubber cap before inserting the mating connector into the power supply. Rotate the rubber cap clockwise to ix it over the captive screws. Insert the mating connector into the power supply.

  • Page 165: Installing System Board

    Figure 119. Removing system board Next step Install the system board. Related link Removing the air shroud Removing the cooling fan assembly Removing a power supply unit Removing expansion card riser 1 Removing expansion card riser 2 Removing expansion card riser 3 Removing integrated storage controller card Removing the optional IDSDM/vFlash card Replacing optional internal USB memory key...
  • Page 166 Figure 120. Installing system board Next steps Install the Trusted Platform Module (TPM). NOTE: The TPM plug-in module is attached to the system board and cannot be removed. A replacement TPM plug-in module will be provided for all system board replacements where a TPM plug-in module was installed. Replace the following: Integrated storage controller card Internal USB key (if applicable)
  • Page 167 Related link Replacing the Trusted Platform Module Installing integrated storage controller card Replacing optional internal USB memory key Installing USB 3.0 module Installing the optional IDSDM/vFlash card Installing expansion card riser 1 Installing expansion card riser 2 Installing expansion card riser 3 Installing a processor and heat sink module Installing a memory module Installing the network daughter card...

  • Page 168: Trusted Platform Module

    Trusted Platform Module Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into devices. Software can use a TPM to authenticate hardware devices. Because each TPM chip has a unique and secret RSA key which is embedded during the manufacture of the TPM, it is capable of performing platform authentication operation.

  • Page 169: Initializing Tpm For Bitlocker Users

    Related link System board jumpers and connectors Installing system board Initializing TPM for BitLocker users Initialize the TPM. For more information, see http://technet.microsoft.com/en-us/library/cc753140.aspx. The TPM Status changes to Enabled, Activated. Initializing the TPM 1.2 for TXT users While booting your system, press F2 to enter System Setup. On the System Setup Main Menu screen, click System BIOS >...

  • Page 170: Removing The Left Control Panel

    Removing the left control panel Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the cooling fan assembly. Remove the air shroud. NOTE: Ensure that you note the routing of the cables as you remove them from the system board. You must route the cables properly when you replace them to prevent the cables from being pinched or crimped.

  • Page 171: Removing The Right Control Panel

    Steps Route the control panel cable through the side wall of the system. Align the control panel with the control panel slot on the system and attach the control panel to the system. Connect the control panel cable to the system board connector and secure it using cable latch. Using Phillips #1 screwdriver, install the screws that secure the control panel and cable tube to the system.

  • Page 172: Installing The Right Control Panel

    Holding the control panel and cable tube by its sides, remove the control panel and cable tube away from the system. Figure 124. Removing right control panel Next step Install the right control panel. Related link Removing the air shroud Removing the cooling fan assembly Installing the right control panel Installing the right control panel...
  • Page 173 Figure 125. Installing right control panel Next steps Install the cooling fan assembly. Install the air shroud. Follow the procedure listed in After working inside your system. Related link Installing the cooling fan assembly Installing the air shroud Installing and removing system components...

  • Page 174: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to ix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 175: System Diagnostic Controls

    System diagnostic controls Menu Description Displays the coniguration and status information of all detected devices. Coniguration Displays the results of all tests that are run. Results Provides the current overview of the system performance. System health Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event Event log description is recorded.

  • Page 176: Jumpers And Connectors

    Jumpers and connectors This topic provides speciic information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords.

  • Page 177: System Board Jumpers And Connectors

    System board jumpers and connectors Figure 126. System board jumpers and connectors Table 46. System board jumpers and connectors Item Connector Description J_ODD Optical drive power connector A7, A1, A8, A2, A9, A3 Memory module sockets J_FAN2U_6 Cooling fan 6 connector J_BP3 Backplane 3 power connector J_FAN2U_5...
  • Page 178 Item Connector Description INTRUSION_DET Intrusion switch connector B7, B1, B8, B2, B9, B3 Memory module sockets J_FAN2U_3 Cooling fan 3 connector J_FAN2U_2 Cooling fan 2 connector J_BP_SIG1 Backplane 1 signal connector B6, B12, B5, B11, B4, B10 Memory module sockets J_BP1 Backplane 1 power connector J_FAN2U_1...

  • Page 179: System Board Jumper Settings

    System board jumper settings For information on resetting the password jumper to disable a password, see the Disabling a forgotten password section. Table 47. System board jumper settings Jumper Setting Description PWRD_EN The BIOS password feature is enabled. The BIOS password feature is disabled. iDRAC local access is unlocked at next AC power cycle.
  • Page 180 Related link Removing the system cover Installing the system cover Jumpers and connectors...

  • Page 181: Getting Help

    Getting help Topics: • Contacting Dell • Documentation feedback • Accessing system information by using QRL • Receiving automated support with SupportAssist Contacting Dell Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can ind contact information about your purchase invoice, packing slip, bill, or Dell product catalog.

  • Page 182: Quick Resource Locator For Poweredge R740 And R740Xd Systems

    Quick Resource Locator for PowerEdge R740 and R740xd systems Figure 127. Quick Resource Locator for PowerEdge R740 and R740xd systems Receiving automated support with SupportAssist Dell SupportAssist is an optional Dell Services ofering that automates technical support for your Dell server, storage, and networking devices.

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