Dell EMC PowerEdge R640 Installation And Service Manual
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Dell EMC PowerEdge R640 Installation And Service Manual

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Dell EMC PowerEdge R640
Regulatory Model: E39S Series
Regulatory Type: E39S001

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Summary of Contents for Dell EMC PowerEdge R640

  • Page 1 Dell EMC PowerEdge R640 Regulatory Model: E39S Series Regulatory Type: E39S001...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Contents 1 Dell EMC PowerEdge R640 overview....................8 Supported configurations for PowerEdge R640....................... 8 Front view of the system..............................10 Left control panel view..............................13 Right control panel view..............................16 Back view of the system..............................17 NIC indicator codes............................... 20 Power supply unit indicator codes..........................
  • Page 4 Standard operating temperature..........................51 Expanded operating temperature..........................52 Particulate and gaseous contamination specifications..................... 55 4 Initial system setup and configuration..................56 Setting up your system...............................56 iDRAC configuration................................56 Options to set up iDRAC IP address........................... 56 Log in to iDRAC................................57 Options to install the operating system..........................57 Methods to download firmware and drivers......................
  • Page 5 Removing a cooling fan..............................91 Installing a cooling fan..............................92 System memory...................................93 System memory guidelines............................93 General memory module installation guidelines......................94 NVDIMM-N memory module installation guidelines ....................95 DCPMM installation guidelines ............................97 Mode-specific guidelines.............................. 98 Removing a memory module............................100 Installing a memory module............................101 NVDIMM-N battery................................
  • Page 6 Rear drive cage.................................. 145 Removing the rear drive cage............................ 145 Installing the rear drive cage............................146 System battery................................... 147 Replacing the system battery............................. 147 USB module..................................148 Removing the USB module............................148 Installing the USB module............................148 VGA module..................................149 Removing the VGA module............................149 Installing the VGA module............................150 Optional internal USB memory key...........................151 Replacing the optional internal USB memory key.....................151...
  • Page 7 9 Getting help..........................173 Contacting Dell EMC................................. 173 Documentation feedback..............................173 Accessing system information by using QRL........................173 Quick Resource Locator for R640..........................174 Receiving automated support with SupportAssist ....................... 174 Recycling or End-of-Life service information......................... 174 Contents...

  • Page 8: Dell Emc Poweredge R640 Overview

    Dell EMC PowerEdge R640 overview The Dell EMC PowerEdge R640 system is a 1U rack server that supports up to: • Two Intel Xeon Scalable Processors • 24 DIMM slots • 8 x 2.5-inch hard drives or 4 x 3.5-inch hard drives on the front panel, or 10 x 2.5-inch hard drives on the front panel with optional support for 2 X 2.5-inch hard drives on the back panel...
  • Page 9 Figure 1. Supported configurations for PowerEdge R640 Dell EMC PowerEdge R640 overview...

  • Page 10: Front View Of The System

    For more information, see the Integrated Dell Remote Access Controller User’s Guide at www.dell.com/ poweredgemanuals. Optical drive (optional) One optional slim SATA DVD- ROM drive or DVD+/-RW drive. NOTE: DVD devices are data only. Dell EMC PowerEdge R640 overview...
  • Page 11 Quick Sync 2 (wireless): Indicates a Quick Sync enabled system. The Quick Sync feature is optional. This feature allows management of the system by using mobile devices. This feature aggregates hardware or firmware inventory and various system level Dell EMC PowerEdge R640 overview...
  • Page 12 Ports, panels, and slots Icon Description Left control panel Contains the system health and system ID, status LED, and the iDRAC Quick Sync 2 (wireless) indicator. NOTE: The iDRAC Quick Sync 2 indicator is available only on certain configurations. Dell EMC PowerEdge R640 overview...

  • Page 13: Left Control Panel View

    This feature aggregates hardware/firmware inventory and NOTE: iDRAC Quick various system level diagnostic/error information that can be used in Sync 2 wireless troubleshooting the system. You can access system inventory, Dell indicator is available Dell EMC PowerEdge R640 overview...
  • Page 14 If the problem persists, see Getting help. System health and system ID indicator codes The system health and system ID indicator is located on the left control panel of your system. System health and system ID indicators Dell EMC PowerEdge R640 overview...
  • Page 15 Restart the system. If the problem persists, see the mode. Getting help section. Blinking amber Indicates that the iDRAC Quick Sync 2 Restart the system. If the problem persists, see the hardware is not responding properly. Getting help section. Dell EMC PowerEdge R640 overview...

  • Page 16: Right Control Panel View

    You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet. The following table describes iDRAC Direct activity when the iDRAC Direct port is active: Dell EMC PowerEdge R640 overview...

  • Page 17: Back View Of The System

    The USB ports are 9-pin and 3.0-compliant. These ports enable you to connect USB devices to the system. VGA port Enables you to connect a display device to the system. For more information, see the Technical specifications section. Dell EMC PowerEdge R640 overview...
  • Page 18 PSU configurations, see the Technical specifications section NIC port (4) The NIC ports that are integrated on the network daughter card (NDC) provide network connectivity. For more information about the supported configurations, see the Technical specifications section. Dell EMC PowerEdge R640 overview...
  • Page 19 For more information on the expansion cards that are supported on your system, see the Expansion card guidelines. Power supply unit (2) For more information about the PSU configurations, see the Technical specifications section Dell EMC PowerEdge R640 overview...

  • Page 20: Nic Indicator Codes

    Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 10. NIC indicator codes Link LED indicator Activity LED indicator Dell EMC PowerEdge R640 overview...

  • Page 21: Power Supply Unit Indicator Codes

    AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium PSUs, which support only 240 V. When two identical PSUs receive different input voltages, they can output different wattages, and trigger a mismatch. Dell EMC PowerEdge R640 overview...
  • Page 22 Output configuration or vice versa, you must turn off the system. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch. Dell EMC PowerEdge R640 overview...

  • Page 23: Drive Indicator Codes

    The statuses and conditions of the LCD panel are outlined here: • The LCD backlight is white during normal operating conditions. • When the system needs attention, the LCD backlight turns amber, and displays an error code followed by descriptive text. Dell EMC PowerEdge R640 overview...

  • Page 24: Viewing Home Screen

    Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two separate DNS entries are available. Dell EMC PowerEdge R640 overview...

  • Page 25: View Menu

    Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell EMC to route support calls to the appropriate personnel.

  • Page 26: System Information Label

    System information label PowerEdge R640 – Front system information label Figure 15. LED behavior Figure 16. Configuration and layout and express service tag Dell EMC PowerEdge R640 overview...
  • Page 27 PowerEdge R640 – Service information Figure 17. Service information, electrical overview, network daughter card and miniPERC installation Dell EMC PowerEdge R640 overview...
  • Page 28 Figure 18. Memory information, jumper setting and NVDIMM battery removal Dell EMC PowerEdge R640 overview...

  • Page 29: Documentation Resources

    To view the document that is listed in the documentation resources table: • From the Dell EMC support site: Click the documentation link that is provided in the Location column in the table. Click the required product or product version.
  • Page 30 Dell OpenManage Essentials, see OpenManage Essentials the Dell OpenManage Essentials User’s Guide. For information about installing and using Dell www.dell.com/serviceabilitytools SupportAssist, see the Dell EMC SupportAssist Enterprise User’s Guide. For information about partner programs enterprise www.dell.com/openmanagemanuals systems management, see the OpenManage Connections Enterprise Systems Management documents.

  • Page 31: Technical Specifications

    Technical specifications System dimensions Figure 19. System dimensions Table 19. Dimensions System Za (with Za (without bezel) bezel) 482.0 mm 434.0 mm 42.8 mm 35.84 mm 22.0 mm 733.82 mm 772.67 4 x 3.5-inches (18.97-inches) (17.08-inches) (1.68-inches) (1.41-inches) (0.87- (29.61-inches) inches) (30.42- 10 x 2.5-inches...

  • Page 32: Chassis Weight

    PowerEdge R640 21.9 kg (48.28 lbs) Processor specifications The PowerEdge R640 system supports two Intel Xeon Scalable Processors, up to 28 cores per processor. Supported operating systems The Dell EMC PowerEdge R640 supports the following operating systems: • Canonical Ubuntu LTS •...

  • Page 33: System Battery Specifications

    However, if a F1/F2 pause occurs and an error message is displayed. Expansion bus specifications The PowerEdge R640 system supports PCI express (PCIe) generation 3 expansion cards, which are installed on the system, using expansion card risers. This system supports 1A, 2A, 1B, and 2B expansion card risers.
  • Page 34 Table 23. Riser configurations: 1B Card Type Slot Priority Form Factor HWRAID BOSS (ODM) Low Profile NVMe PCIe SSD (Dell design) Low Profile Infiniband HCA EDR (Mellanox) Low Profile 100G NICs (Mellanox) Low Profile Omni-Path HFI (Intel) Low Profile Infiniband HCA FDR (Mellanox) Low Profile 40G NICs (Intel) Low Profile...
  • Page 35 Card type Slot priority Form factor Omni-Path HFI (Intel) 1, 2, 3 Low Profile Infiniband HCA FDR (Mellanox) 1, 2, 3 Low Profile 40G NICs (Intel) 1, 2, 3 Low Profile 40G NICs (Mellanox) 1, 2, 3 Low Profile FC32 HBA (QLogic) 1, 2, 3 Low Profile FC32 HBA (Emulex)
  • Page 36 Card type Slot priority Form factor 25G NICs (Mellanox) Low Profile 25G NICs (QLogic) Low Profile FC16 HBA (QLogic) Low Profile FC16 HBA (Emulex) Low Profile 10Gb NICs (Broadcom) Low Profile 10Gb NICs (Intel) Low Profile 10Gb NICs (Mellanox) Low Profile 10Gb NICs (QLogic) Low Profile 10Gb NICs (Solarflare)
  • Page 37 Card type Slot priority Form factor Low-end Video (Dell design) Full Height Integrated RAID (Dell design) Integrated Slot NONE rNDC (Broadcom) Integrated Slot NONE rNDC (Intel) Integrated Slot NONE rNDC (Mellanox) Integrated Slot NONE rNDC (QLogic) Integrated Slot NONE Table 26. Riser configurations:1A Card type Slot priority Form factor...

  • Page 38: Removing An Expansion Card Riser

    Removing an expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Before removing the expansion card riser 2A, remove the expansion card from the riser, if installed. Disconnect any cables connected to the expansion card.
  • Page 39 Figure 21. Removing the expansion riser 1A Figure 22. Removing the expansion riser 2A Technical specifications...

  • Page 40: Installing An Expansion Card Riser

    Figure 23. Removing the expansion riser 2B Next steps Install the expansion card riser. Installing an expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions. Before installing the expansion card riser 2A, install an expansion card into the riser, if applicable. Steps If removed, install the expansion cards into the expansion card...
  • Page 41 Figure 24. Installing the expansion riser 1A Figure 25. Installing the expansion riser 1B Technical specifications...

  • Page 42: Removing Expansion Card From The Expansion Card Riser

    Figure 26. Installing the expansion riser 2A Figure 27. Installing the expansion riser 2B Next steps Follow the procedure listed in After working inside your system. Install any device drivers required for the card as described in the documentation for the card. Removing expansion card from the expansion card riser Prerequisites Follow the safety guidelines listed in...
  • Page 43 Steps Pull the expansion card latch out of the slot. Hold the expansion card by its edges, and pull the card until the card edge connector disengages from the expansion card connector on the riser. Figure 28. Removing the expansion card from expansion card riser 1 Figure 29.

  • Page 44: Installing An Expansion Card Into Expansion Card Riser

    Figure 30. Removing the expansion card from expansion card riser 2 Figure 31. Removing the expansion card from expansion card riser 3 Next steps Install expansion card into the expansion card riser. If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and push the expansion card latch.
  • Page 45 NOTE: For instructions, see the documentation accompanying the card. NOTE: When installing a card into the riser 1, open the PCIe card holder latch. If applicable, open the PCIe guide and then install the expansion card. Steps If applicable, lift the expansion card latch and remove the filler bracket. NOTE: Store the filler bracket for future use.
  • Page 46 Figure 34. Installing an expansion card into the expansion riser 1B Figure 35. Installing expansion cards into the expansion riser 1A Technical specifications...

  • Page 47: Memory Specifications

    Figure 36. Installing an expansion card into the expansion riser 2A Next steps After installing a card into the riser 1, close the PCIe card holder latch. If applicable, close the PCIe guide after installing the expansion card. Follow the procedure listed in After working inside your system.

  • Page 48: Storage Controller Specifications

    Mix of Intel DCPMM operating modes (App Direct, Memory Mode) is not supported within socket or across sockets. Storage controller specifications The PowerEdge R640 system supports: • Internal storage controller cards: PowerEdge RAID Controller (PERC) H330, H730p, H740p, Software RAID (SWRAID) S140.

  • Page 49: Ports And Connectors Specifications

    Two SFP28 ports that support up to 25 Gbps NOTE: You can install up to three PCIe add-on NIC cards. Serial port The PowerEdge R640 system supports one serial port on the back panel. This port is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant. Technical specifications...

  • Page 50: Vga Ports

    VGA ports The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge R640 system supports one 15- pin VGA port on the front and back of system. Video specifications The PowerEdge R640 system supports integrated Matrox G200eW3 graphics controller with 16 MB of video frame buffer .

  • Page 51: Standard Operating Temperature

    Temperature Specifications Fresh air For information about fresh air, see Expanded Operating Temperature section. Maximum temperature gradient (operating and storage) 20°C/h (68°F/h) Table 31. Relative humidity specifications Relative humidity Specifications Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times.

  • Page 52: Expanded Operating Temperature

    Expanded operating temperature Table 37. Expanded operating temperature specifications Expanded operating temperature Specifications Continuous operation 5°C–40°C at 5% to 85% RH with 29°C dew point. NOTE: Outside the standard operating temperature (10°C– 35°C), the system can operate continuously in temperatures as low as 5°C and as high as 40°C.
  • Page 53 *165 W and 150 W FO includes Intel Xeon Gold 6146 and 6144 processors. Table 39. DCPMM thermal restrictions configuration Maximum ambient Configuration Fan requirement Heatsink Requirement temperature PowerEdge R640 200/205 W 2.5 inch x10 hard drives 155/165 W FO* (PCIe x3) High performance heat 165 W Gold 6146 High performance fans 3.5 inch x4 hard drives...
  • Page 54 Not supported required required NOTE: PowerEdge R640 does not support x3 GPU T4 (PPGXG) in 2.5 inch x10 hard drive chassis. Ambient temperature limitations The following table lists configurations that require ambient temperature less than 35°C. NOTE: The ambient temperature limit must be adhered to ensure proper cooling and to avoid excess processor throttling, which may impact system performance.

  • Page 55: Particulate And Gaseous Contamination Specifications

    Particulate and gaseous contamination specifications The following table defines the limitations that help avoid any equipment damage or failure from particulate and gaseous contamination. If the levels of particulate or gaseous pollution exceed the specified limitations and result in equipment damage or failure, you may need to rectify the environmental conditions.

  • Page 56: Initial System Setup And Configuration

    Initial system setup and configuration Setting up your system Perform the following steps to set up your system: Steps Unpack the system. Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide at www.dell.com/poweredgemanuals.

  • Page 57: Log In To Idrac

    Ensure that you change the default user name and password after setting up the iDRAC IP address. NOTE: The Intel Quick Assist Technology (QAT) on the Dell EMC PowerEdge R640 is supported with chipset integration and is enabled through an optional license. The license files are enabled on the sleds through iDRAC.

  • Page 58: Downloading Drivers And Firmware

    Using iDRAC virtual media www.dell.com/idracmanuals Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware.

  • Page 59: Pre-Operating System Management Applications

    Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Topics: • Options to manage the pre-operating system applications • System Setup • Dell Lifecycle Controller •...

  • Page 60: System Bios

    Option Description System BIOS Enables you to configure BIOS settings. iDRAC Settings Enables you to configure the iDRAC settings. The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility.
  • Page 61 Option Description System Profile Provides options to change the processor power management settings, and memory frequency. Settings System Security Provides options to configure the system security settings, such as system password, setup password, Trusted Platform Module (TPM) security, and UEFI secure boot. It also manages the power button on the system. Redundant OS Sets the redundant OS information for redundant OS control.
  • Page 62 Option Description UEFI Compliance Specifies the UEFI compliance level of the system firmware. Version Memory Settings You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system memory testing and node interleaving. Viewing Memory Settings To view the Memory Settings screen, perform the following steps: Steps...
  • Page 63 Option Description Node Interleaving Specifies if Non-Uniform Memory Architecture (NUMA) is supported. If this field is set to Enabled, memory interleaving is supported if a symmetric memory configuration is installed. If this field is set to Disabled, the system supports NUMA (asymmetric) memory configurations. This option is set to Disabled by default. ADDDC Setting Enables or disables ADDDC Setting feature.
  • Page 64 Option Description Maximum data rate indicates that the BIOS runs the communication links at the maximum frequency supported by the processors. You can also select specific frequencies that the processors support, which can vary. For best performance, you should select Maximum data rate. Any reduction in the communication link frequency affects the performance of non-local memory accesses and cache coherency traffic.
  • Page 65 Option Description Option Description Family-Model- Specifies the family, model, and stepping of the processor as defined by Intel. Stepping Brand Specifies the brand name. Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor.
  • Page 66 Option Description Option Description Capacity Specifies the total capacity of the drive. This field is undefined for removable media devices such as optical drives. NVMe Settings The NVMe settings enable you to set the NVMe drives to either RAID mode or Non-RAID mode. NOTE: To configure these drives as RAID drives, you must set the NVMe drives and the Embedded SATA option in the SATA Settings menu to RAID mode.
  • Page 67 Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. On the System Setup Main Menu screen, click System BIOS.
  • Page 68 CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode. After the system boots in the specified boot mode, proceed to install your operating system from that mode. NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode.
  • Page 69 Option Description PXE Device n Enables you to control the configuration of the PXE device. Settings(n = 1 to UEFI HTTP Options Description Settings HTTP Device (n = Enables or disables the device. When enabled, a UEFI HTTP boot option is created for the 1 to 4) device.
  • Page 70 Option Description The USB keyboard and mouse function in certain USB ports during the boot process, depending on the selection. After the boot process is complete, the USB ports will be enabled or disabled as per the setting. Internal USB Port Enables or disables the internal USB port.
  • Page 71 Option Description Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement feature controls the configuration of the PCIe cards installed in the specified slot. Slots must be disabled only when the installed peripheral card prevents booting into the operating system or causes delays in system startup. If the slot is disabled, both the Option ROM and UEFI drivers are disabled.
  • Page 72 Option Description Serial Port Enables you to set the port address for serial device. This field sets the serial port address to either COM1 or Address COM2 (COM1=0x3F8, COM2=0x2F8). This option is set to Serial Device1=COM2 or Serial Device 2=COM1 by default.
  • Page 73 Option Description System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom.This option is set to Performance Per Watt Optimized (DAPC) by default.
  • Page 74 System Security You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button. Viewing System Security To view the System Security screen, perform the following steps: Steps Power on, or restart your system.
  • Page 75 Option Description AC Power Sets how the system behaves after AC power is restored to the system. This option is set to Last by default. Recovery AC Power Enables you to set the time that the system should take to power up after AC power is restored to the system. Recovery Delay This option is set to Immediate by default.
  • Page 76 Creating a system and setup password Prerequisites Ensure that the password jumper is enabled. The password jumper enables or disables the system password and setup password features. For more information, see the System board jumper settings section. NOTE: If the password jumper setting is disabled, the existing system password and setup password are deleted and you need not provide the system password to boot the system.
  • Page 77 NOTE: If you change the system password or setup password, a message prompts you to reenter the new password. If you delete the system password or setup password, a message prompts you to confirm the deletion. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes. Operating with setup password enabled If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.
  • Page 78 Option Description Redundant OS NOTE: This option is disabled if Redundant OS Location is set to None. State When set to Visible, the backup disk is visible to the boot list and OS. When set to Hidden, the backup disk is disabled and is not visible to the boot list and OS.

  • Page 79: Idrac Settings Utility

    Option Description Power Cycle Enables or disables the Power Cycle Request. This option is set to None by default. Request iDRAC Settings utility The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can enable or disable various iDRAC parameters by using the iDRAC settings utility.

  • Page 80: Boot Manager Main Menu

    Boot Manager main menu Menu item Description Continue Normal The system attempts to boot to devices starting with the first item in the boot order. If the boot attempt fails, the Boot system continues with the next item in the boot order until the boot is successful or no more boot options are found.

  • Page 81: Installing And Removing System Components

    Installing and removing system components Safety instructions NOTE: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock.

  • Page 82: Optional Front Bezel

    • Key to the bezel lock The key is needed only if your system includes a bezel. • Phillips #1 screwdriver • Phillips #2 screwdriver • 1/4 inch flat head screwdriver • Torx #T30 screwdriver • Wrist grounding strap You need the following tools to assemble the cables for a DC power supply unit. •...

  • Page 83: Installing The Front Bezel

    Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisites Follow the safety guidelines listed in Safety instructions. Steps Locate and remove the bezel key. NOTE: The bezel key is part of the LCD bezel package. Align and insert the right end of the bezel onto the system.

  • Page 84: Installing The System Cover

    Figure 39. Removing the system cover Installing the system cover Prerequisites Follow the safety guidelines listed in Safety instructions. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system. Steps Align the tabs on the system cover with the guide slots on the system.

  • Page 85: Backplane Cover

    Figure 40. Installing the system cover Next steps Reconnect the peripherals and connect the system to the electrical outlet. Turn on the system, including any attached peripherals. Backplane cover Removing the backplane cover Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 86: Installing The Backplane Cover

    Figure 41. Removing the backplane cover Installing the backplane cover Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Install the system cover. Steps Align the tabs on the backplane cover with the guide slots on the system. Slide the backplane cover toward the front of the system until the cover locks into place.

  • Page 87: Inside The System

    Next steps Follow the procedure listed in After working inside your system. Inside the system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 88 Figure 44. Inside the system - 2 PCIe expansion risers 1. right control panel cable cover 2. hard drive cage 3. backplane release latch 4. NVDIMM-N battery 5. cabling latch 6. cooling fan (8) 7. air shroud 8. processor and DIMM blank 9.

  • Page 89: Air Shroud

    Figure 45. Inside the system - 3 PCIe expansion risers 1. right control panel cable cover 2. hard drive cage 3. backplane cover 4. backplane release latch 5. cabling latch 6. cooling fan (8) 7. air shroud 8. processor and DIMM blank 9.

  • Page 90: Installing The Air Shroud

    Figure 46. Removing the air shroud Next steps If applicable, install the air shroud. Follow the procedure listed in After working inside your system. Installing the air shroud Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.

  • Page 91: Cooling Fans

    Figure 47. Installing the air shroud Next steps Follow the procedure listed in After working inside your system. Cooling fans Removing a cooling fan The procedure for removing standard and high performance fans is identical. Prerequisites NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans.

  • Page 92: Installing A Cooling Fan

    Figure 48. Removing the cooling fan Next steps If applicable, install the cooling fan. Installing a cooling fan The procedure for installing standard and high performance fans is identical. Prerequisites NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans.

  • Page 93: System Memory

    Figure 49. Installing the cooling fan Next steps Install the air shroud. Follow the procedure listed in After working inside your system. System memory System memory guidelines The PowerEdge systems support DDR4 Registered DIMMs (RDIMMs), Load Reduced DIMMs (LRDIMMs), Non-Volatile DIMMs (NVDIMM-Ns), and DCPMM.

  • Page 94: General Memory Module Installation Guidelines

    Figure 50. System memory view Memory channels are organized as follows: Table 49. Memory channels Proces Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Proces Slots A1 and A7 Slots A2 and A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12...

  • Page 95: Nvdimm-N Memory Module Installation Guidelines

    • System profile selected (for example, Performance Optimized, or Custom [can be run at high speed or lower]) • Maximum supported DIMM speed of the processors • Maximum supported speed of the DIMMs NOTE: MT/s indicates DIMM speed in MegaTransfers per second. The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration.
  • Page 96 Table 50. Supported NVDIMM-N for dual processor configurations Configuration Description Memory population rules RDIMMs NVDIMM-N Configuration 1 12x 16 GB RDIMMs, 1x Processor1 {A7} Processor1 {A1, 2, 3, 4, 5, 6} NVDIMM-N Processor2 {B1, 2, 3, 4, 5, 6} Configuration 2 12x 32 GB RDIMMs, 1x Same for all 12x RDIMM Processor1 {A7}...

  • Page 97: Dcpmm Installation Guidelines

    Mixing different capacities of RDIMMs and LRDIMMs are not allowed when DCPMM is installed. • DCPMMs of different capacities are not allowed. For more information about the supported DCPMM configurations, see the Dell EMC DCPMM User 's Guide at https://www.dell.com/ support/home/us/en/19/products/server_int/server_int_poweredge.

  • Page 98: Mode-Specific Guidelines

    Optane DIMMs DRAM DIMMs Total capacity 2 Socket OS 4 Socket OS 2 Socket App 4 Socket App per CPU per CPU per CPU Memory Memory Direct Optane Direct Optane capacity capacity capacity capacity 6 X 512 GB 6 X 64 GB 3456 GB 768 GB 1.5 TB...
  • Page 99 Memory Operating Mode Description NOTE: To use memory sparing, this feature must be enabled in the BIOS menu of System Setup. NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error. Dell Fault Resilient Mode The Dell Fault Resilient Mode if enabled, the BIOS creates an area of memory that is fault resilient.

  • Page 100: Removing A Memory Module

    Processor Configuration Memory population Memory population information channels identically with identical DIMMs for best performance. Optimizer population order is not traditional for 8 and 16 DIMMs installations for dual processor. • For 8 DIMMs: A1, A2, A4, A5, B1, B2, B4, B5 •...

  • Page 101: Installing A Memory Module

    Push the ejectors outward on both ends of the memory module socket to release the memory module from the socket. Lift and remove the memory module from the system. Figure 51. Removing a memory module Next steps Install the memory module. If you are removing the memory module permanently, install a memory module blank.

  • Page 102: Nvdimm-N Battery

    Figure 52. Installing a memory module Next steps Install the air shroud. Follow the procedure listed in After working inside your system. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS > Memory Settings.

  • Page 103: Installing The Nvdimm-N Battery

    Figure 53. Removing the NVDIMM-N battery Next steps Install the NVDIMM-N battery. Installing the NVDIMM-N battery Prerequisites Follow the safety guidelines listed in Safety instructions. CAUTION: To prevent data loss, ensure that your system and LEDs on NVDIMM-N and NVDIMM-N battery are turned off before removing the NVDIMM-N battery.

  • Page 104: Processors And Heat Sinks

    Processors and heat sinks Removing a processor and heat sink module Prerequisites WARNING: The heat sink may be hot to touch for some time after the system is powered down. Allow the heat sink to cool before removing it. Follow the safety guidelines listed in Safety instructions.

  • Page 105: Removing The Processor From The Processor And Heat Sink Module

    Removing the processor from the processor and heat sink module Prerequisites NOTE: Only remove the processor from the processor and heat sink module if you are replacing the processor or heat sink. This procedure is not required when replacing a system board. Follow the safety guidelines listed in Safety instructions.

  • Page 106: Installing The Processor Into A Processor And Heat Sink Module

    Figure 57. Removing the processor bracket Next steps Install the processor into the processor and heat sink module. Installing the processor into a processor and heat sink module Prerequisites Follow the safety guidelines listed in Safety instructions. Steps Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor.
  • Page 107 Figure 59. Applying thermal grease on top of the processor Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink. NOTE: • Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink. •...

  • Page 108: Installing A Processor And Heat Sink Module

    Figure 60. Installing the heat sink onto the processor Next steps Install the processor and heat sink module. Install the air shroud. Follow the procedure listed in After working inside your system. Installing a processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor.

  • Page 109: Expansion Cards And Expansion Card Risers

    However, if a F1/F2 pause occurs and an error message is displayed. Expansion bus specifications The PowerEdge R640 system supports PCI express (PCIe) generation 3 expansion cards, which are installed on the system, using expansion card risers. This system supports 1A, 2A, 1B, and 2B expansion card risers.
  • Page 110 Expansion card riser PCIe slots on the riser Processor Height Length Slot width connection Riser 1B Slot 1 Processor 1 Low Profile Half Length Riser 2B Slot 2 Processor 2 Full Height Three-fourth Length Riser 1B Slot 1 Processor 1 Low Profile Half Length NOTE:...
  • Page 111 Card Type Slot Priority Form Factor rNDC (QLogic) Integrated Slot NONE Table 58. Riser configurations: 1A + 2A Card type Slot priority Form factor Adapter RAID (Dell design) Low Profile HWRAID BOSS (ODM) 1, 2, 3 Low Profile NVMe PCIe SSD (Dell design) 1, 2, 3 Low Profile Infiniband HCA EDR (Mellanox)
  • Page 112 Card type Slot priority Form factor 100G NICs (Mellanox) Low Profile Omni-Path HFI (Intel) Low Profile Infiniband HCA FDR (Mellanox) Low Profile 40G NICs (Intel) Low Profile 40G NICs (Mellanox) Low Profile FC32 HBA (QLogic) Low Profile FC32 HBA (Emulex) Low Profile 25G NICs (Broadcom) Low Profile...
  • Page 113 Card type Slot priority Form factor 10Gb NICs (QLogic) Full Height 10Gb NICs (Solarflare) Full Height FC8 HBA (Emulex) Full Height FC8 HBA (QLogic) Full Height 1Gb NICs (Broadcom) Full Height 1Gb NICs (Intel) Full Height External RAID (Dell design) Full Height Non-RAID (Dell design) Full Height...

  • Page 114: Removing An Expansion Card Riser

    Card type Slot priority Form factor 1Gb NICs (Broadcom) 1, 2 Low Profile 1Gb NICs (Intel) 1, 2 Low Profile External RAID (Dell design) 1, 2 Low Profile Integrated RAID (Dell design) Integrated Slot NONE rNDC (Broadcom) Integrated Slot NONE rNDC (Intel) Integrated Slot NONE...
  • Page 115 Figure 63. Removing the expansion riser 1A Figure 64. Removing the expansion riser 2A Installing and removing system components...

  • Page 116: Installing An Expansion Card Riser

    Figure 65. Removing the expansion riser 2B Next steps Install the expansion card riser. Installing an expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions. Before installing the expansion card riser 2A, install an expansion card into the riser, if applicable. Steps If removed, install the expansion cards into the expansion card...
  • Page 117 Figure 66. Installing the expansion riser 1A Figure 67. Installing the expansion riser 1B Installing and removing system components...

  • Page 118: Removing Expansion Card From The Expansion Card Riser

    Figure 68. Installing the expansion riser 2A Figure 69. Installing the expansion riser 2B Next steps Follow the procedure listed in After working inside your system. Install any device drivers required for the card as described in the documentation for the card. Removing expansion card from the expansion card riser Prerequisites Follow the safety guidelines listed in...
  • Page 119 Steps Pull the expansion card latch out of the slot. Hold the expansion card by its edges, and pull the card until the card edge connector disengages from the expansion card connector on the riser. Figure 70. Removing the expansion card from expansion card riser 1 Figure 71.

  • Page 120: Installing An Expansion Card Into Expansion Card Riser

    Figure 72. Removing the expansion card from expansion card riser 2 Figure 73. Removing the expansion card from expansion card riser 3 Next steps Install expansion card into the expansion card riser. If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and push the expansion card latch.
  • Page 121 NOTE: For instructions, see the documentation accompanying the card. NOTE: When installing a card into the riser 1, open the PCIe card holder latch. If applicable, open the PCIe guide and then install the expansion card. Steps If applicable, lift the expansion card latch and remove the filler bracket. NOTE: Store the filler bracket for future use.
  • Page 122 Figure 76. Installing an expansion card into the expansion riser 1B Figure 77. Installing expansion cards into the expansion riser 1A Installing and removing system components...

  • Page 123: M.2 Ssd Module

    Figure 78. Installing an expansion card into the expansion riser 2A Next steps After installing a card into the riser 1, close the PCIe card holder latch. If applicable, close the PCIe guide after installing the expansion card. Follow the procedure listed in After working inside your system.

  • Page 124: Installing The M.2 Ssd Module

    Figure 79. Removing the M.2 SSD module module connector (2) screws (2) module (2) Next steps Install the M.2 SSD module. Installing the M.2 SSD module Prerequisites Follow the safety guidelines listed in Safety instructions. Steps Align the M.2 SSD module connectors with the connectors on the BOSS card. Push the M.2 SSD module until the module is seated firmly on the BOSS card.

  • Page 125: Optional Idsdm Or Vflash Module

    Figure 80. Installing the M.2 SSD module module connector (2) screws (2) modules (2) Next steps Install the BOSS card. NOTE: Installing the BOSS card is similar to installing the expansion card riser. Install the air shroud. Follow the procedure listed in After working inside your system.

  • Page 126: Installing Optional Idsdm Or Vflash Card

    Figure 81. Removing the optional IDSDM module NOTE: There are two dip switches on the IDSDM module for write-protection. Next steps Install the optional IDSDM/vFlash card. Installing optional IDSDM or vFlash card Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 127: Optional Idsdm Or Vflash Module

    Figure 82. Installing optional IDSDM module Next steps Install the MicroSD cards. NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. Follow the procedure listed in After working inside your system.

  • Page 128: Installing The Microsd Card

    Figure 83. Removing the MicroSD card Next steps Follow the procedure listed in After working inside your system. Install a MicroSD card. Installing the MicroSD card Prerequisites Follow the safety guidelines listed in Safety instructions. NOTE: To use an MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup. NOTE: If reinstalling, ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal.

  • Page 129: Network Daughter Card

    Figure 84. Installing the MicroSD card Next steps Follow the procedure listed in After working inside your system. Network daughter card Removing the network daughter card Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in After working inside your system.

  • Page 130: Installing The Network Daughter Card

    Figure 85. Removing the network daughter card Next steps Install the Network Daughter Card. Installing the network daughter card Prerequisites Follow the safety guidelines listed in Safety instructions. Steps Orient the NDC so that the Ethernet connectors fit through the slot in the chassis. Align the captive screws at the back-end of the card with the screw holes on the system board.

  • Page 131: Integrated Storage Controller Card

    Follow the procedure listed in After working inside your system. Integrated storage controller card Removing the integrated storage controller card Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in After working inside your system. Remove the air shroud.

  • Page 132: Installing The Integrated Storage Controller Card

    Figure 88. Removing the integrated storage controller card Next steps Install the integrated storage controller card. Installing the integrated storage controller card Prerequisites Follow the safety guidelines listed in Safety instructions. Steps Angle the integrated storage controller card and align the end of the card with the controller card connector on the system board. Lower the connector side of the integrated storage controller card into the integrated storage controller card connector on the system board.
  • Page 133 Figure 89. Installing the integrated storage controller card Route the integrated storage controller card cable along the wall of the system. Align the screws on the integrated storage controller card cable with the screw holes on the connector. Using Phillips #2 screwdriver, tighten the screws to secure the integrated storage controller card cable to the card connector on the system board.

  • Page 134: Drives

    Drives Backplane Backplane details Depending on your system configuration, the drive backplanes supported in PowerEdge R640 are listed here: Table 61. Supported backplane options for PowerEdge R640 systems System Supported drives options 2.5 inch (x8) SAS or SATA backplane 2.5 inch (x10) SAS, SATA, or NVMe backplane PowerEdge R640 2.5 inch (x10) SAS, SATA, or NVMe backplane and 2.5 inch (x2)

  • Page 135: Removing The Backplane Cover

    7. NVMe cable connector 8. backplane to expander board cable connector 9. backplane to expander board cable connector Removing the backplane cover Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.

  • Page 136: Removing The 2.5 Inch Drive Rear Backplane

    Figure 95. Installing the backplane Next steps Connect all the cables to the backplane. Install all the drives. Install the backplane cover. Install the air shroud. Follow the procedure listed in After working inside your system. Removing the 2.5 inch drive rear backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before...

  • Page 137: Installing The 2.5 Inch Drive Rear Backplane

    Figure 96. Removing the 2.5 inch drive rear backplane Figure 97. 2 X 2.5 rear drive backplane 1. power connector 2. backplane signal connector 3. SAS cable connector 4. NVMe cable connector Next steps Install the 2.5 inch drive rear backplane.
  • Page 138 Figure 98. Installing the 2.5 inch drive rear backplane Next steps Install the rear drive cage. Install all the drives. Connect all the cables to the backplane. Follow the procedure listed in Before working inside your system. Installing and removing system components...

  • Page 139: Cable Routing

    Cable routing Figure 99. Cable routing - 10 x 2.5 drive backplane and 2 x 2.5 rear drive backplane with mini PERC 1. backplane 2. backplane expander 3. backplane signal cable (BP: J_BP_SIG to MB: J_BP_SIG1) 4. cable routing clip 5.
  • Page 140 Figure 100. Cable routing - 10 x 2.5 drive backplane with mini PERC 1. backplane 2. backplane expander 3. backplane signal cable (BP: J_BP_SIG to MB: J_BP_SIG1) 4. cable routing clip 5. backplane power cable(BP: J_BP_PWR_A1 to MB: J_BP1) 6. backplane expander power cable(BP: J_BP_PWR_A to MB: J_BP1) 7.
  • Page 141 Figure 101. Cable routing - 10 x 2.5 drive backplane with NVMe 1. backplane 2. backplane expander 3. backplane signal cable (BP: J_BP_SIG to MB: J_BP_SIG1) 4. cable routing clip 5. backplane power cable (BP: J_BP_PWR_A1 to MB: J_BP1) 6. backplane expander power cable (BP: J_BP_PWR_A to MB: J_BP1) 7.
  • Page 142 Figure 102. Cable routing - 4 x 3.5 drive backplane with mini PERC 1. drive backplane 2. cable routing clip 3. system board 4. backplane power cable(BP: J_BP_SIG to MB: J_BP_SIG1) 5. backplane signal cable(BP: J_BP_SIG to MB: J_BP_SIG1) 6. mini PERC card 7.

  • Page 143: Sas Expander Card

    7. SAS cable(BP: J_SAS_A to MP: J_STORAGE1) 8. cable routing clip Figure 104. Cable routing - 8 x 2.5 drive backplane with onboard SATA 1. drive backplane 2. cable routing clip 3. backplane signal cable(BP: J_BP_SIG to MB: J_BP_SIG1) 4. backplane power cable(BP: J_BP_PWR_A1 to MB: J_BP1) 5.

  • Page 144: Installing The Sas Expander Card

    Figure 105. Removing the SAS expander card Next steps Install the SAS expander card. Installing the SAS expander card Prerequisites Follow the safety guidelines listed in Safety instructions. Steps Align the slots on the SAS expander card with the standoffs on the expander card tray. Slide the SAS expansion card until the connectors on the SAS expander card engage with the SAS connectors on the backplane.

  • Page 145: Rear Drive Cage

    Figure 106. Installing the SAS expander card Next steps Connect the SAS cables to the SAS expander card. Install the backplane cover. Install the cooling fan assembly. Install the cooling shroud. Follow the procedure listed in After working inside your system.

  • Page 146: Installing The Rear Drive Cage

    Figure 107. Removing the rear drive cage Next steps Install the rear drive cage. Installing the rear drive cage Prerequisites Follow the safety guidelines listed in Safety instructions. Steps Align the screws on the drive cage with the screw holes on the system chassis. Lower the drive cage into the system until it is firmly seated and the screws locks into place.

  • Page 147: System Battery

    Follow the procedure listed in After working inside your system. System battery Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. For more information, see the safety information that shipped with your system.

  • Page 148: Usb Module

    USB module Removing the USB module Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the backplane cover. Remove the air shroud. NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route these cables properly when you replace them to prevent them from being pinched or crimped.

  • Page 149: Vga Module

    Steps Route the USB cable on the USB module, through the USB slot on the front panel. Insert the USB module into the slot on the front panel. Align the screw on the module with the screw hole on the system. Using the Phillips #1 screwdriver, replace the screw to secure the module to the system.

  • Page 150: Installing The Vga Module

    Slide the module out of the system. Figure 113. Removing the VGA module Next steps Install the VGA module. Installing the VGA module Prerequisites Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.

  • Page 151: Optional Internal Usb Memory Key

    Figure 114. Installing the VGA module Next steps Route the VGA cable and connect it to the VGA connector on the system board. For locating the connector, see the System board jumpers and connecters section. Install the air shroud. Install the backplane cover.

  • Page 152: Optical Drive (Optional)

    Insert the replacement USB memory key into the USB port. Next steps Follow the procedure listed in After working inside your system. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. Optical drive (optional) Removing the optical drive Prerequisites...

  • Page 153: Power Supply Units

    Steps Align the optical drive with the optical drive slot on the front of the system. Slide in the optical drive until the release tab snaps into place. Figure 116. Installing the optical drive Next steps Connect the power and data cables to the connector on the optical drive and the connector on the system board. NOTE: Route the cable properly on the side of the system to prevent it from being pinched or crimped.

  • Page 154: Removing A Power Supply Unit Blank

    If having both PSUs active is more efficient than having one PSU in the sleep state, the active PSU can also activate the sleeping PSU. The default PSU settings are as follows: • If the load on the active PSU is more than 50 percent of PSU rated power wattage, then the redundant PSU is switched to the active state.

  • Page 155: Removing A Power Supply Unit

    Figure 118. Installing a power supply unit blank Next steps Follow the procedure listed in After working inside your system. Removing a power supply unit The procedure for removing AC and DC PSUs is identical. Prerequisites CAUTION: The system needs one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on.

  • Page 156: Installing A Power Supply Unit

    Installing a power supply unit The procedure for installing AC and DC PSUs is identical. Prerequisites Follow the safety guidelines listed in Safety instructions. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.

  • Page 157: Installing Dc Power Supply Unit

    CAUTION: The system needs one PSU for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on. Follow the safety guidelines listed in Safety instructions. Disconnect the power wires from the power source and the connector from the PSU you intend to remove. Disconnect the safety ground wire.

  • Page 158: System Board

    CAUTION: Wire the unit with copper only, unless otherwise specified, use only 10 American Wire Gauge (AWG) wire rated minimum 90ºC for source and return. Protect the –(48–60) V DC (1 wire) with a branch circuit over-current protection rated 50 A for DC with a high interrupt current rating. CAUTION: Connect the equipment to a –(48–60) V DC supply source that is electrically isolated from the AC source (reliably grounded –(48–60) V DC SELV source).

  • Page 159: Installing The System Board

    USB 3.0 module (if applicable)) Processors and heat sink modules Processors blanks (if installed) CAUTION: To prevent damage to the processor socket when replacing a faulty system board, ensure that you cover the processor socket with the processor dust cover. Memory modules and memory module blanks Network daughter card...
  • Page 160 Slide the system board toward the back of the system until the release pin clicks into place. Figure 122. Installing the system board Next steps Replace the following: Trusted Platform Module (TPM) Integrated storage controller card Internal USB key (if applicable) USB 3.0 module (if applicable) Internal USB key (if applicable) All expansion cards and risers...

  • Page 161: Trusted Platform Module

    About this task Below is a list of options available: • Restore the service tag, license, and diagnostics information, press Y • Navigate to the Lifecycle Controller based restore options, press N. • Restore data from a previously created Hardware Server Profile, press F10 NOTE: When the restore process is complete, BIOS prompts to restore the system configuration data.

  • Page 162: Initializing Tpm For Bitlocker Users

    • Ensure that you download and install the latest BIOS firmware on your system. • Ensure that the BIOS is configured to enable UEFI boot mode. About this task CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup.

  • Page 163: Initializing The Tpm 1.2 For Txt Users

    The TPM Status changes to Enabled, Activated. Initializing the TPM 1.2 for TXT users Steps While booting your system, press F2 to enter System Setup. On the System Setup Main Menu screen, click System BIOS > System Security Settings. From the TPM Security option, select On with Pre-boot Measurements. From the TPM Command option, select Activate.

  • Page 164: Installing The Left Control Panel

    Figure 125. Removing left control panel Holding the control panel by its sides, remove the control panel away from the system. Next steps Install the left control panel. Installing the left control panel Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 165: Removing The Right Control Panel

    Figure 127. Installing the cable cover Next steps Install the air shroud. If applicable, install the cooling fan #1. Follow the procedure listed in After working inside your system. Removing the right control panel Prerequisites Follow the safety guidelines listed in Safety instructions.

  • Page 166: Installing The Right Control Panel

    Figure 129. Removing right control panel Holding by the sides, remove the right control panel away from the system. Holding the control panel by its sides, remove the control panel away from the system. Next steps Install the right control panel. Installing the right control panel Prerequisites Follow the safety guidelines listed in...
  • Page 167 Figure 131. Installing the cable cover Next steps If applicable, install the cooling fan #8. Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 168: System Diagnostics

    System diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 169: System Diagnostic Controls

    System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

  • Page 170: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords.
  • Page 171 Table 62. System board jumpers and connectors Item Connector Description P_RG1_CP Right panel connector J_WS_PWRBTN Power button connector J_INTRUSION_DET1 Intrusion switch connector J_FAN1U_2 Cooling fan connector CPU2 Processor socket 2 J_BATT_SIG Battery signal connector J_BATT_PWR Battery power connector Left control panel connector B6, B12, B5, B11, B4, B10, B7, B1, B8, B2, B9, B3 Memory module sockets J_ODD...

  • Page 172: System Board Jumper Settings

    System board jumper settings For information on resetting the password jumper to disable a password, see the Disabling a forgotten password section. Table 63. System board jumper settings Jumper Setting Description PWRD_EN The BIOS password feature is enabled. The BIOS password feature is disabled. iDRAC local access is unlocked at next AC power cycle.

  • Page 173: Getting Help

    Dell EMC Global Technical Support team. Documentation feedback You can rate the documentation or write your feedback on any of our Dell EMC documentation pages and click Send Feedback to send your feedback.

  • Page 174: Quick Resource Locator For R640

    Receiving automated support with SupportAssist Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC server, storage, and networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benefits: •...

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