Lenovo ThinkServer TS460 User Manual And Hardware Maintenance Manual page 140

Symptom
A newly installed non-hot-swap storage
drive is not recognized.
A newly installed hot-swap storage drive
is not recognized.
Multiple storage drives fail.
128
ThinkServer TS460 User Guide and Hardware Maintenance Manual
1. Ensure that:
• The signal cable and connector are not damaged.
• The non-hot-swap storage drive is securely connected to the
correct SATA connector on the system board and the SATA
connector is enabled in the Setup Utility program. See "Using the
Setup Utility program" on page 37.
• All cables and jumpers (if any) are installed properly.
2. If you have any diagnostic programs, run the diagnostic programs to
test the storage drive.
3. Reinstall the non-hot-swap storage drive and reconnect cables.
4. Replace the signal cable for the non-hot-swap storage drive.
5. Replace the non-hot-swap storage drive.
1. Ensure that the drive is installed into the correct drive bay.
2. Restart the server.
3. Remove the drive from the bay, wait 45 seconds, and reinsert the
drive into the bay, making sure that the drive connects to the hot-
swap drive backplane.
4. If you have any diagnostic programs, run the diagnostic programs to
test the storage drive.
5. Ensure that the hot-swap drive backplane is properly seated. When it
is properly seated, the drive assemblies properly connect to the
backplane without bowing or causing movement of the backplane.
6. Ensure that the cable connection is correct.
7. Reconnect the backplane power cable and repeat step 1 through step
4.
8. Reconnect the backplane signal cable and repeat step 1 through step
4.
9. If you suspect a problem with the backplane signal cable or the
backplane:
a. Replace the affected backplane signal cable.
b. Replace the affected backplane.
1. If you have any diagnostic programs, run the diagnostic programs to
test the storage drives.
2. Ensure that the cable connection is correct. See "Connecting cables
for the non-hot-swap drives" on page 117 and "Connecting cables for
the backplanes" on page 118.
3. Reconnect the power cable.
4. Reconnect the signal cable.
5. Replace the affected signal cable.
6. For hot-swap storage drives, if you suspect a problem with the
backplane, replace the affected backplane.
Action