File Sharing And Support - Thermo Scientific 42iQHL Instruction Manual

Operation
Settings

File Sharing and Support

3-78 42iQHL Instruction Manual
The File Sharing and Support screen allows the user to send health check
report files to Thermo Fisher Scientific technical support or user emails.
The Health Report file includes: Status and Alarms, PM Alerts, Activity
Log, Service Database, Cal History, and Data Log (last 24 hours).
Note To create email list, go to Settings>User Contact Information. To
configure email, go to Settings>Communications>Email Server
(SMTP). ▲
Home Screen>Settings>Health Check>File Sharing and Support
The File Sharing and Support screen contains the following information:
Download Health Check Report to USB Drive: Sends the health report to
●
USB drive.
Email Health Check Report File to Technical Support: Sends the health
●
report file to technical support and the customer email addresses via
email.
Email Health Check Report to Personal Account: Sends the health report
●
file to a personal account via email.
Request a Field Service Visit: Sends a field service visit request to
●
technical support.
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