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Safety, Warranty, and WEEE
Warranty
Warranty
A-2
42iQHL Instruction Manual
Seller warrants that the Products will operate or perform substantially in
conformance with Seller's published specifications and be free from defects
in material and workmanship, when subjected to normal, proper and
intended usage by properly trained personnel, for the period of time set
forth in the product documentation, published specifications or package
inserts. If a period of time is not specified in Seller's product
documentation, published specifications or package inserts, the warranty
period shall be one (1) year from the date of shipment to Buyer for
equipment and ninety (90) days for all other products (the "Warranty
Period"). Seller agrees during the Warranty Period, to repair or replace, at
Seller's option, defective Products so as to cause the same to operate in
substantial conformance with said published specifications; provided that
(a) Buyer shall promptly notify Seller in writing upon the discovery of any
defect, which notice shall include the product model and serial number (if
applicable) and details of the warranty claim; (b) after Seller's review, Seller
will provide Buyer with service data and/or a Return Material
Authorization ("RMA"), which may include biohazard decontamination
procedures and other product-specific handling instructions; and (c) then,
if applicable, Buyer may return the defective Products to Seller with all
costs prepaid by Buyer. Replacement parts may be new or refurbished, at
the election of Seller. All replaced parts shall become the property of Seller.
Shipment to Buyer of repaired or replacement Products shall be made in
accordance with the Delivery provisions of the Seller's Terms and
Conditions of Sale. Consumables, including but not limited to lamps,
fuses, batteries, bulbs and other such expendable items, are expressly
excluded from the warranty under this warranty.
Notwithstanding the foregoing, Products supplied by Seller that are
obtained by Seller from an original manufacturer or third party supplier are
not warranted by Seller, but Seller agrees to assign to Buyer any warranty
rights in such Product that Seller may have from the original manufacturer
or third party supplier, to the extent such assignment is allowed by such
original manufacturer or third party supplier.
In no event shall Seller have any obligation to make repairs, replacements
or corrections required, in whole or in part, as the result of (i) normal wear
and tear, (ii) accident, disaster or event of force majeure, (iii) misuse, fault
or negligence of or by Buyer, (iv) use of the Products in a manner for which
they were not designed, (v) causes external to the Products such as, but not
limited to, power failure or electrical power surges, (vi) improper storage
and handling of the Products or (vii) use of the Products in combination
with equipment or software not supplied by Seller. If Seller determines
that Products for which Buyer has requested warranty services are not
covered by the warranty hereunder, Buyer shall pay or reimburse Seller for
all costs of investigating and responding to such request at Seller's then
Thermo Scientific
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