Polycom Trio 8800 User Manual page 22

configured on the server. Note, however, that the original server settings are subject to direct.set changes
initiated by the USB device. The direct.set changes can alter parameters on the provisioning server and
change basic provisioning settings.
When you attach a USB device, you are prompted for the administrator password (default 456). The
Polycom Trio system downloads and installs the configuration files and you can remove the USB when
complete.
Provision or Update Software Manually with a USB
Device
You can manually provision the Polycom Trio system, one at a time, with a USB during normal phone
functioning.
To provision or update software manually with a USB device:
1 Format a USB flash drive as FAT32. Polycom recommends that you use a USB 2.0 flash drive.
If you are using a drive that is already formatted, ensure that previous files are deleted from the flash
drive.
2 Download the UC Software from
3 Copy the configuration files you want to use to the root of the USB device. The minimum required
configuration files are as follows:
 Master configuration file: 000000000000.cfg
 Polycom Trio 8800: 3111-65290-001.sip.ld
 Polycom Trio 8500: 3111-66700-001.sip.ld
If you are using the Polycom Trio Visual+, do one of the following:
 Rename the Polycom Trio 8500 or 8800 sip.ld file to use the Polycom Trio Visual+ part
number: 3111-66420-001.sip.ld.
 Rename the Polycom Trio 8500 or 8800 3111-65290-001.sip.ld file to "sip.ld" (delete
"3111-65290-001.") to use the same file for the Polycom Trio system and Polycom Trio
Visual+.
4 Insert the USB to the Polycom Trio 8500, 8800, or Polycom Trio Visual+, follow the prompt for the
Administrator password, and power cycle the device. Allow time for the devices to reboot.
Place the Polycom Trio 8800 or 8500 System into
Recovery Mode
You can place the Polycom Trio 8800 or 8500 system into recovery mode when you want to provision with
a USB and the provisioning process is not working during normal phone functioning.
To place Polycom Trio into recovery mode:
1 Ensure that the phone is powered off.
2 Plug in a USB device.
Polycom, Inc.
Deploying Polycom Phones with Skype for Business
Polycom Trio on Polycom Support.
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