Datamax ?-class series Maintenance Manual page 50

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Troubleshooting
Fault Messages (continued)
Description
The TOF mark could not
be found within the
maximum label length
setting; or, the TOF was
found in an unexpected
place.
3-10
Possible Solution(s)
Proceed according to the symptom:
If the media is moving –
1) Adjust the media guide and the media
sensor.
3) Calibrate the printer; see Section 2.3.2.
4) The leveling cam may be improperly
adjusted; see Section 2.4.
5) The maximum label length setting may
need to be increased.
6) The media sensor may be occluded or
defective. Try cleaning and then
recalibrate; otherwise replace it. See
Section 4.6.
7) The printhead pressure may need to be
increased; see Section 2.6.
8) The printhead may
alignment; see Section 2.5.
9) The platen roller or another drive
component may be worn.
10) The media / ribbon combination may
be incorrect, allowing slippage.
If the media is not moving –
1) Ensure that the printhead is latched.
2) Possible cabling problem from card
cage, power supply or stepper motor.
3) Possible defective drive component.
4) Possible defective power supply board.
5) Possible defective main logic board.
6) Possible defective stepper motor.
be out of