Datamax ?-class series Maintenance Manual page 46

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Troubleshooting
Fault Messages (continued)
Description
The printer has detected
a Direct Memory Access
failure.
Consistently low sensor
readings were detected.
Consistently high sensor
readings were detected.
The scheduled printhead
!
cleaning has been
exceeded by an amount
equal to three times the
pre-programmed distance.
3-6
Possible Solution(s)
1) Try cycling the printer power 'Off' and
'On' to clear the fault.
2) Replace the main logic board; see
Section 4.4.
Press any key to continue.
1) Ensure that media was inserted in the
media sensor during the appropriate
calibration step.
2) Ensure that the sensor is free of debris.
Retry the calibration. If the problem
persists, try 'Advanced Entry Calibration';
see Section 2.3.2.3.
Press any key to continue.
1) Ensure that the media was removed from
the media sensor during the appropriate
calibration steps.
2) Ensure that no labels are stuck in the
media sensor.
Retry the calibration. If the problem
persists:
1) The media sensor may be defective.
Replace the sensor; see Section 4.6.
2) The main logic board may be defective.
Replace the board; see Section 4.4.
Press and hold the TEST Key, or select
'CLEAN HEAD NOW'. See Section 2.1.2
or 2.1.3 for details.

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