Datamax MP Compact4 Mobile Mark II Operator's Manual

Datamax MP Compact4 Mobile Mark II Operator's Manual

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Operators Manual

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  • Page 1 Operators Manual...
  • Page 3 Datamax-O’Neil hereunder by the purchaser for a defective product. In no event shall Datamax-O’Neil be liable to the purchaser for any damages resulting from or related to any failure or delay of Datamax-O’Neil in the delivery or installation of the computer hardware, supplies or software or in the performance of any services.
  • Page 4 Agency Compliance and Approvals MP Compact4: UL60950-1; 2nd Edition MP Compact4 Mobile: UL60950-1; 1st Edition MP Compact4: CSA C22.2 No. 60950-1-07 2nd Edition MP Compact4 Mobile: CSA C22.2 No. 60950-1-03 1st Edition The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents: EMC: EN 55022 (1993) Class A EN 50024 (1998)
  • Page 5: Table Of Contents

    1 Getting Started 1.1 Introduction ......................1 1.2 Unpacking ....................... 1 2 Printer Setup 2.1 Power Connection..................... 3 2.2 Interface Connection....................4 2.3 Loading Labels ......................5 3 Printer Operation 3.1 Front Panel......................7 3.1.1 Status Light Conditions ................... 7 3.1.2 Control Button ....................
  • Page 6  ...
  • Page 7: Getting Started

    To print labels or tags, simply refer to the instructions included with the software you have chosen to create the labels. A Windows printer driver can be found on our website (http://www.datamax- oneil.com) or on the included CD-ROM for printing from common applications. If you wish to write a custom program, a copy of the Class Series 2 Programmer’s Manual can also be found on the CD-ROM.
  • Page 9: Printer Setup

    Power Connections  Before connecting Power or interface cables to the printer, ensure the Power On/Off Switch is in the ‘Off’ position. Place the printer on a firm, level surface.  Ensure that the Power Switch on the Printer is in the ‘Off’ position. ...
  • Page 10: Interface Connection

    The printer can be connected to the host via the USB, serial, wired Ethernet, or optional wireless. The printer will automatically connect to the first port that delivers valid data. Once established, the printer’s power must be cycled ‘Off’ and ‘On’ to change an interface connection. ...
  • Page 11: Loading Labels

    Load media into the printer as follows: 1. Rotate the Printhead Latch clockwise to the unlocked position.  Printhead Latch AC Models DC Models 2. Remove the Media Hub Guide: AC Models: Move the Thumb-Latch to the released position and then slide the Media Hub Guide off the Media Hub.
  • Page 12 3. Unravel approximately 12” of labels from the Label Roll. Slide the labels and Label Roll into the printer from the side as shown.  Label Roll 4. Reinstall the Media Hub Guide onto the Media Hub. Be sure the Media Hub Guide is lightly touching the edge of the Label Roll.
  • Page 13: Printer Operation

    The printer is equipped with a single multi-function Control Button and tri-color Status Light.  Status Light  Control Button 3.1.1 Status Light Conditions Ready to print. (Green) Label Taken Sensor option is blocked (Yellow) Out of stock\labels or printer jam. Clear the printer jam or reload labels as necessary;...
  • Page 14: Configuration Label

    3.1.3 Configuration Label Initiation of this mode causes the printer to print its Configuration Label and to begin the Hex Dump Mode. The Configuration Label provides valuable printer information including the firmware version, memory allocations, enabled options, communications settings, and label-counter data. To print the Configuration Label: 1.
  • Page 15: Windows Driver

    The Windows driver is located on the Accessories CD-Rom included with your printer. For the latest version please visit our web site at www.datamax-oneil.com. Installing the Windows Driver: Place the Accessories CD-Rom included with your printer into your computers CD-Rom drive.
  • Page 16 Important Notes: The Windows driver functions the same as any other Windows printer. A built in help file is available for complete information on all settings; however, there are some important settings that should be observed for trouble free printing. Page Setup Tab: Stock Options Tab: Print Speed &...
  • Page 17: Printer Configuration Utility (Dmxconfig)

    “OK”. Be sure to use the DMXConfig utility located on the Accessories CD-Rom that is included with your printer.  Older versions might not operate correctly with some printers. For the latest version please visit our web site at www.datamax-oneil.com.
  • Page 18 Once you have installed the DMXConfig utility: 1. Connect the host to the printer (see Section 2.2 Interface Connection) 2. Turn the printer ‘ON’. 3. Launch the DMXConfig utility. 4. Select the desired printer from the list (or the COM1 for serial connections).
  • Page 19: Maintenance And Adjustments

    Isopropyl alcohol is a flammable solvent; always take the proper precautions when using this substance. Proper cleaning is critical. To maintain peak performance of the printer, Datamax-O’Neil offers a complete line of cleaning products including pens, cards, films and swabs. Visit our website at www.datamax-oneil.com to learn more.
  • Page 20: Cleaning The Printhead

    If print quality declines (symptoms include non-compliant bar codes, print dropouts, and streaks; see sample label below), the typical cause is debris build-up on the printhead. Furthermore, when the build-up is not removed it may lead to element failure, greatly reducing the service life of the printhead. A faulty print quality label (shown).
  • Page 21: Cotton Swab Procedure

    4.2.2 Cotton Swab Procedure To clean the printhead: 1. Turn ‘Off’ and unplug the printer. Unlock the printhead latch and remove any media installed in the printer. 2. Lower the Front Panel. Allow the printhead to cool before proceeding. 3. Using a Pen or similar tool press in on the Top Cover Release and raise the Top Cover. ...
  • Page 22: Printhead Replacement

    To replace a damaged or worn printhead, follow the procedure below. Printheads are fragile; use extreme care when handling and never use a sharp object on the surface.  If you have questions, contact a qualified technician or Datamax-O’Neil Technical Support before proceeding. To Remove: 1.
  • Page 23 5. Disconnect the Printhead Cable from the rear of the Printhead.  Printhead  Printhead Cable To Install: 1. Connect the Printhead Cable to the rear of the Printhead. 2. Position the Printhead into the Printhead Carrier. Be sure the two Screw Heads on the Printhead are located into the Holes of the Printhead Carrier 3.
  • Page 24: Platen Roller Replacement

    To replace a damaged or platen roller, follow the procedure below. To Remove: 1. Turn ‘Off’ and unplug the printer. Unlock the printhead latch and remove any media installed in the printer. 2. Lower the Front Panel. 3. Using a Pen or similar tool press in on the Top Cover Release and raise the Top Cover. ...
  • Page 25 5. Lift the Platen Roller Assembly up and out of the printer  Platen Roller Assembly To Install: 1. Insert the new Platen Roller Assembly into position. Be sure the Belt is routed properly around the Gear, this can be viewed through the Access Hole.
  • Page 26: Printhead Pressure Adjustment

    To accommodate a variety of media types, printhead pressure is adjustable. This pressure is factory set to work with most media types, so this adjustment should only be performed after attempting to improve print quality through increasing the printer’s “Heat” setting or decreasing the “Print Speed” setting. When adjusting, use only the minimum pressure necessary for better imaging.
  • Page 27: Media Sensor Configuration

    To accommodate a variety of media types the printer is equipped with three sensors. A dual position transmissive sensor (for gap and notch type label media) and a reflective sensor (for “black mark” type label media). Several media types and their proper sensor settings are shown below: Media Notch (Edge) Reflective...
  • Page 28: Downloading Firmware

    The operating firmware for the printer is stored in Flash memory on the Main PCB. When firmware is updated and/or new features are added, they can be downloaded to the printer as follows: 1. Identify the new version for your model of printer from our website at www.datamax-oneil.com and download it onto your computer’s hard drive.
  • Page 30 Mechanical Width 9.1” (230mm) Depth 10.2” (260mm) Height 4.1” (105mm); Compact4 4.9” (125mm); Compact4 Mobile Weight 7.7 lbs (3.5kg); Compact4 9.9 lbs (4.5kg); Compact4 Mobile Operating Temperature 41 F to 104 F (5 C to 40 C) Humidity 95% non-condensing AC Input Voltage 90 - 264VAC, 47-63Hz;...
  • Page 31 To achieve optimum print quality and maximum printhead life, Datamax-O’Neil specifies the use of Datamax-O’Neil brand media. These supplies are specially formulated for use in our printers; use of non- Datamax-O’Neil supplies may affect the print quality, performance, and life of the printer or its components.
  • Page 32 Introduction  Before connecting Power or interface cables to the printer, ensure the Power On/Off Switch is in the ‘Off’ position. The Print Server makes IP requests at power-up, so before making a network connection to the printer consider how your IP addressing needs to be assigned. The IP addressing of the Internal Ethernet Print Server can be configured in one of two ways: Using a static IP Address or Using IP Discovery (DHCP, BootP, or RARP).
  • Page 33 3. Next select the Network Tab. Click on the Network Report Button. This report will display the printers current IP address as well as other current network settings. If the IP address shown is valid for you network. Then this IP can be used for the windows driver setup.
  • Page 34 Wireless Connection (optional) DMXConfig (located on the Accessories CD-ROM) is a Windows based configuration utility that allows the user to make changes to the existing printer setup via a direct connection to the host computers serial connection. This is a vital tool for the use and configuration of wired and wireless printer setup, for installation and setup information see Section 3.3.
  • Page 35 Printers Internal Web Pages 1. Open your web browser. Type in the IP Address of the printer. The Default IP is: 192.168.10.26. Note: If you have assigned a different IP Address to the printer, make sure to enter the  correct IP Address.

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