Datamax MP Compact4 Mark II Operator's Manual
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Summary of Contents for Datamax MP Compact4 Mark II
- Page 1 Operators Manual...
- Page 3 Information in this document is subject to change without notice and does not represent a commitment on the part of Datamax-O’Neil Corporation. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser's personal use, without the expressed written permission of Datamax-O’Neil Corporation.
- Page 4 Agency Compliance and Approvals: UL60950-1; 1st Edition CSA C22.2 No. 60950-1-03 1st Edition EN60950-1 (2001) 1st Edition IEC60950-1 (2001) 1st Edition The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents: EMC: EN 55022 (1993) Class A EN 50024 (1998) Safety: This product complies with the requirements of EN 60950-1, 1st Edition WARNING!:...
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Page 5: Table Of Contents
1 Getting Started 1.1 Introduction....................1 1.2 Unpacking ....................1 2 Printer Setup 2.1 Power Connection..................3 2.2 Interface Connection..................4 2.3 Loading Labels ..................... 5 3 Printer Operation 3.1 Front Panel ....................7 3.1.1 Status Light Conditions ....................7 3.1.2 Control Button ......................7 3.1.3 Configuration Label ......................8 3.2 Windows Driver.................... -
Page 7: Getting Started
Congratulations on your MP Compact4 Mark II printer purchase. The MP Compact4 Mark II printer family, hereafter referred to as ‘the printer’, blends the rugged durability of die-cast construction with state-of-the-art electronics and user-friendly features to redefine the standard in industrial thermal printers. The printer’s USB, RS232 serial, or optional wired and wireless LAN connectivity allows easy interfacing to any host system. -
Page 9: Printer Setup
Power Connections Before connecting Power or interface cables to the printer, ensure the Power On/Off Switch is in the ‘Off’ position. Place the printer on a firm, level surface. Ensure that the Power Switch on the Printer is in the ‘Off’ position. ... -
Page 10: Interface Connection
The printer can be connected to the host via the USB, serial, wired Ethernet, or optional wireless. The printer will automatically connect to the first port that delivers valid data. Once established, the printer’s power must be cycled ‘Off’ and ‘On’ to change an interface connection. ... -
Page 11: Loading Labels
Load media into the printer as follows: 1. Rotate the Printhead Latch clockwise to the unlocked position. Printhead Latch AC Models DC Models 2. Remove the Media Hub Guide: AC Models: Move the Thumb-Latch to the released position and then slide the Media Hub Guide off the Media Hub. - Page 12 3. Unravel approximately 12” of labels from the Label Roll. Slide the labels and Label Roll into the printer from the side as shown. Label Roll 4. Reinstall the Media Hub Guide onto the Media Hub. Be sure the Media Hub Guide is lightly touching the edge of the Label Roll.
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Page 13: Printer Operation
The printer is equipped with a single multi-function Control Button and tri-color Status Light. Status Light Control Button 3.1.1 Status Light Conditions Ready to print. (Green) Printer is in Hex Dump Mode, see Section 3.1.3. (Yellow) Out of stock\labels or printer jam. Clear the printer jam or reload labels as necessary;... -
Page 14: Configuration Label
3.1.3 Configuration Label Initiation of this mode causes the printer to print its Configuration Label and to begin the Hex Dump Mode. The Configuration Label provides valuable printer information including the firmware version, memory allocations, enabled options, communications settings, and label-counter data. To print the Configuration Label: 1. -
Page 15: Windows Driver
Once the CD-Rom starts select your printer model and then select "Install Windows Driver" from the menu. When prompted, select your printer from the list, (e.g. MP Compact4 Mark II). Continue to follow the on- screen instructions to install the driver. Important Notes: The Windows driver functions the same as any other Windows printer. -
Page 16: Printer Configuration Utility (Teraterm)
TeraTerm (located on the Accessories CD-ROM) is a Windows based configuration utility that allows the user to make changes to the existing printer setup via a direct connection to the host serial port, or any port with a Windows driver assigned to it. The following list highlights what operations can be defined in the different menu sections: TeraTerm will not be able to connect to the printer if the Windows driver is installed on the same ... - Page 17 5. Select Setup>Terminal> from the top drop- down menu. In the ‘Transmit’ drop down box, change this setting to “CR+LF”. Also check the box ‘Local Echo’. Then click ‘OK’. 6. The command to enter the Config Menu is !A <enter>. Use the Arrow keys and the Enter key to select menus and to toggle and select settings.
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Page 19: Cleaning Intervals
Isopropyl alcohol is a flammable solvent; always take the proper precautions when using this substance. Proper cleaning is critical. To maintain peak performance of the printer, Datamax-O’Neil offers a complete line of cleaning products including pens, cards, films and swabs. Visit our website at www.datamax-oneil.com to learn more. -
Page 20: Cleaning The Printhead
If print quality declines (symptoms include non-compliant bar codes, print dropouts, and streaks; see sample label below), the typical cause is debris build-up on the printhead. Furthermore, when the build-up is not removed it may lead to element failure, greatly reducing the service life of the printhead. A faulty print quality label (shown). -
Page 21: Cotton Swab Procedure
4.2.2 Cotton Swab Procedure To clean the printhead: 1. Turn ‘Off’ and unplug the printer. Unlock the printhead latch and remove any media installed in the printer. 2. Lower the Front Panel. Allow the printhead to cool before proceeding. 3. Using a Pen or similar tool press in on the Top Cover Release and raise the Top Cover. ... -
Page 22: Printhead Replacement
To replace a damaged or worn printhead, follow the procedure below. Printheads are fragile; use extreme care when handling and never use a sharp object on the surface. If you have questions, contact a qualified technician or Datamax-O’Neil Technical Support before proceeding. To Remove: 1. - Page 23 5. Disconnect the Printhead Cable from the rear of the Printhead. Printhead Printhead Cable To Install: 1. Connect the Printhead Cable to the rear of the Printhead. 2. Position the Printhead into the Printhead Carrier. Be sure the two Screw Heads on the Printhead are located into the Holes of the Printhead Carrier 3.
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Page 24: Platen Roller Replacement
To replace a damaged or platen roller, follow the procedure below. To Remove: 1. Turn ‘Off’ and unplug the printer. Unlock the printhead latch and remove any media installed in the printer. 2. Lower the Front Panel. 3. Using a Pen or similar tool press in on the Top Cover Release and raise the Top Cover. ... - Page 25 5. Lift the Platen Roller Assembly up and out of the printer Platen Roller Assembly To Install: 1. Insert the new Platen Roller Assembly into position. Be sure the Belt is routed properly around the Gear, this can be viewed through the Access Hole.
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Page 26: Printhead Pressure Adjustment
To accommodate a variety of media types, printhead pressure is adjustable. This pressure is factory set to work with most media types, so this adjustment should only be performed after attempting to improve print quality through increasing the printer’s “Heat” setting or decreasing the “Print Speed” setting. When adjusting, use only the minimum pressure necessary for better imaging. -
Page 27: Media Sensor Configuration
To accommodate a variety of media types the printer is equipped with three sensors. A dual position transmissive sensor (for gap and notch type label media) and a reflective sensor (for “black mark” type label media). Several media types and their proper sensor settings are shown below: Media Notch (Edge) Reflective... -
Page 28: Downloading Firmware
1. Identify the new version for your model of printer from our website at www.datamax-oneil.com and download it onto your computer’s hard drive. 2. Ensure that the printer is connected to the host via the serial port and that the power is ‘OFF.’... - Page 29 Mechanical Width 9.1” (230mm) Depth 10.2” (260mm) Height 4.1” (105mm); Compact4 4.9” (125mm); Compact4 Mobile Weight 7.7 lbs (3.5kg); Compact4 9.9 lbs (4.5kg); Compact4 Mobile Operating Temperature 41° F to 104° F (5° C to 40° C) Humidity 10% − 95% non-condensing AC Input Voltage 90 - 264VAC, 47-63Hz;...
- Page 30 To achieve optimum print quality and maximum printhead life, Datamax-O’Neil specifies the use of Datamax-O’Neil brand media. These supplies are specially formulated for use in our printers; use of non- Datamax-O’Neil supplies may affect the print quality, performance, and life of the printer or its components.
- Page 31 Before connecting Power or interface cables to the printer, ensure the Power On/Off Switch is in the ‘Off’ position. Connecting the Antenna (optional) > Extend the antenna then align the base to the connector located on the rear of the printer.
- Page 32 1. After installation, from the Windows Start Menu, navigate to Programs>Imaje NetCenter and launch the program. The application will search for installed printers and display them in the following window 2. Verify the printer has obtained a valid IP address for your network. If the printer was not found or if a valid IP address was not obtained, you must use the Configuration via Serial Port procedure.
- Page 33 Configuration via Serial Port 1. TeraTerm (located on the Accessories CD-ROM) is a Windows based configuration utility that allows the user to make changes to the existing printer setup via a direct connection to the host serial port, or any port with a Windows driver assigned to it.
- Page 34 If your network requires the use of security, these settings can be found in the Ports>WLAN>WLAN Encryption> menu. 6. Once all configuration changes have been made press “CTRL-S” to save your settings and exit the menu. When prompted to restart the printer, press “Y”. 7.
- Page 35 ’ ’ ’ Open your web browser. Type in the IP Address assigned to the printer. The following page will appear: The printer’s internal web pages are divided into multiple pages that are accessible via the navigation bar on the left-hand side. The Communication menu tab contains many items associated with the setup of the network card as well as wireless security settings.
- Page 36 This warranty is limited to a period of one year (365 days) or 1,000,000 linear inches of use, whichever comes first, for the MP Compact4 Mark II thermal printhead. This one year (365 days) warranty is valid only if a Datamax-O’Neil approved thermal label media is used, as defined in the then current Datamax- O’Neil list of approved thermal/thermal transfer media, a copy of which is available from Datamax-O’Neil.
- Page 37 Datamax-O’Neil hereunder by the purchaser for a defective product. In no event shall Datamax-O’Neil be liable to the purchaser for any damages resulting from or related to any failure or delay of Datamax-O’Neil in the delivery or installation of the computer hardware, supplies or software or in the performance of any services.
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