Telephoning; Outgoing Calls/Exchange Line Request; Emergency Calls - Auerswald COMpact 5000 Instructions Manual

Telephoning

Telephoning

Outgoing Calls/Exchange Line Request

When dialling phone numbers, the exchange line request type configured for the subscriber
must be noted. The PBX distinguishes three types of exchange line requests:
Automatic exchange line request (factory setting): Neither for the internal nor for the
external number a prefix is required (exception: ** for targeted VoIP access). The PBX
automatically distinguishes between internal and external numbers with the adjustment of the
dialled phone number and the internal numbering plan:
• If the phone number is contained in the telephone numbering list, the PBX establishes an
internal connection.
• If the phone number is not contained in the telephone numbering list the PBX establishes
an external connection.
Internal telephone: The user has to dial an external number with preceding exchange line
access number.
Direct exchange line telephone: For an external number no prefix is required. However,
the user has to dial an internal number with preceding **.
Notes: The behaviour of COMfortel 1400 IP/2600 IP/3200/3500/3600 IP telephones when
numbers are being dialled depends on the set default account (see telephone's instructions).
For COMfortel 1400 IP/2600 IP/3600 IP telephones as of firmware version 2.4, the default
account can be taken over from the PBX if the telephone is a system telephone and is thus
set dependent on the type of exchange line request.
To avoid conflicts between 3 or 4 digit phone numbers of the local area network and the
internal numbering plan, phone numbers of the local area network should always be dialled
with local area code.
Also when the entered phone number correspond with the internal telephone numbering
plan, the PBX waits up to 4 seconds for whether additional digits for an external number are
being entered, before it dials the internal phone number. To avoid waiting time, you can
subsequently enter #. The PBX therefore recognises the input as finished and instantly starts
dialling.

Emergency Calls

The emergency numbers set up on the PBX are used for emergency calls. These calls are
handled in a special way.
Note: One of the basic settings is the setting of the country where the PBX is located. By this
setting the public emergency numbers of the selected country are automatically entered in
the configuration.
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COMpact 5000/5000R - Firmware V6.8 - Instructions V04 04/2017