Using Troubleshooting Commands - Sun Oracle SPARC Enterprise M9000 Installation Manual

platadm privilege for management of the entire system, or the fieldeng privilege for the
maintenance work. If our engineer asks you to supply this permission, please take
appropriate action to ensure that the engineer can perform the required work.
In the event that problems occur, the methods of troubleshooting may vary depending on the
server operating status and the nature of the problem. The following table outlines different
types of troubleshooting methods.
Types of Troubleshooting Methods
TABLE B-12
Troubleshooting Method
Checking LEDs
Checking from the XSCF Shell
Checking the system log file
B.2

Using Troubleshooting Commands

The following commands are detailed in this section.
Section B.2.1, "Using the showhardconf Command" on page B-3
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Section B.2.2, "Using the showlogs Command" on page B-8
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Section B.2.3, "Using the showstatus Command" on page B-8
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Section B.2.4, "Using the fmdump Command" on page B-9
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Section B.2.5, "Using the fmadm faulty Command" on page B-10
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Section B.2.6, "Using the fmstat Command" on page B-11
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B-2 SPARC Enterprise M8000/M9000 Servers Installation Guide • October 2012
Explanation
The system LEDs on the operation panel indicate the system or hardware
error that has been detected during an initial diagnosis or system operation.
Also, the LEDs on a FRU, such as an XSCFU, PSU, or fan, identify a faulty
device or indicate the device status.
For details on types of LEDs and error indications of LEDs, see the SPARC
Enterprise M8000/M9000 Servers Service Manual.
Detailed error status and the history of device conditions can be checked from
the XSCF Shell.
For details, see the XSCF User's Guide for your server.
The system log file (/var/adm/messages) can be checked to find a
message for the error or panic detected by the OS.
For details, see the SPARC Enterprise M8000/M9000 Servers Service
Manual.