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Sun Oracle Sun Blade X3-2B Service Manual

Formerly sun blade x6270 m3
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Download this manual See also: Installation Manual
Sun Blade X3-2B (formerly Sun Blade X6270
M3) Service Manual
Part No: E20885–08
May, 2014

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  • Page 1 Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual Part No: E20885–08 May, 2014...
  • Page 2 Copyright ©2014 500 Oracle Parkway, Redwood City, CA 94065 U.S.A. This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws. Except as expressly permitted in your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish, or display any part, in any form, or by any means.

  • Page 3: Table Of Contents

    About Oracle ILOM ........................22 About the Chassis Monitoring Module (CMM) ..............23 Replaceable Server Module Components ................. 24 Preparing the Sun Blade X3-2B for Service ..................27 Obtaining the Server Module Serial Number ................27 Powering Off the Server Module ....................28 Performing ESD and Antistatic Prevention Measures ............
  • Page 4 Firmware and Software Updates ....................125 Firmware and Software Access Options .................. 126 Available Software Release Packages ..................126 Accessing Firmware and Software ................... 127 Installing Updates ........................131 Index ..............................133 Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 5: Using This Documentation

    ■ Sun Blade X3–2B Model Name Change The Sun Blade X3-2B was previously named the Sun Blade X6270 M3 Server Module. This name might still appear in the software. The name change does not indicate any change in system features or functionality.

  • Page 6: Getting The Latest Firmware And Software

    (blade), and blade chassis are updated periodically. You can obtain the latest version in one of three ways: Oracle System Assistant – This is a new factory-installed option for Sun Oracle x86 servers. ■ It has all the tools and drivers you need and resides on a USB drive installed in most servers.

  • Page 7: Support And Training

    Change History Support and Training These web sites provide additional resources: Support: ■ http://support.oracle.com Training: ■ http://education.oracle.com Contributors Primary Authors: Ray Angelo, Lisa Kuder, Cynthia Chin-Lee, Mark McGothigan. Contributors: Yi Cai, Kenny Tung, Salomon Chavez Velazquez, Daniel Silverman, Johnny Hui, Angela Vlahos, Anand Srinivasan, Darren Tran, Mark Stanton, Denise Silverman, Ralph Woodley, Mick Tabor Change History...

  • Page 9: Service Manual Overview

    Service Manual Overview Important: The Sun Blade X3-2B was formerly named the Sun Blade X6270 M3 server Note – module. This name might still appear in the software. The name change does not indicate any change in system features or functionality.

  • Page 11: About The Sun Blade X3-2B

    RAID expansion modules (REMs) and fabric expansion modules (FEMs). The Sun Blade X3-2B is based on two Intel(R) Xeon(R) processors in the E5-2600 family, and the Intel C600 series chipset. The Sun Blade X3-2B includes an on-board Oracle ILOM service...

  • Page 12: Front Panel Features

    Related Information Sun Blade X3-2B (formerly Sun Blade X6270 M3) Installation Guide ■ Front Panel Features The following illustration shows front panel features on the Sun Blade X3-2B. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 13 Front Panel Features Figure Legend Locate button and LED – white USB ports (2) Ready to remove LED – blue Universal connector port (UCP) Service action required LED – amber Storage drive (HDD 0) Power OK LED – green Storage drive (HDD 1) Power button Storage drive (HDD 2) NMI Reset button (Service only)

  • Page 14: Front Panel Leds And Buttons

    The topics included in this section show the location of the front panel LEDs and buttons and describe their functions. Location of Front Panel LED and Buttons This illustration shows the location of the front panel LEDs and buttons. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 15 Front Panel LEDs and Buttons The descriptions and functions are described below. Locate LED Button...
  • Page 16 Press the Locate LED button to activate the Locate LED. You can also remotely activate the ■ Locate LED from Oracle ILOM. “Managing the Locate LED” on page ■ Ready To Remove LED Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 17 Front Panel LEDs and Buttons Functionality: Blue LED. ■ Indicates when it is safe to remove the server module from the chassis. ■ Off: Normal operation. Do not remove the server module. ■ On solid: The server module is ready to remove. See “Remove the Server Module from the ■...
  • Page 18 Off: Normal operation. ■ On solid: The server module has a fault. See “Troubleshooting the Sun Blade X3-2B” on ■ page 107. Power OK LED and Button Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 19 Front Panel LEDs and Buttons Functionality: Green LED. ■ Power button is used to toggle the server between standby power and full power mode. ■ Operation of the Power button requires the use of a stylus. ■ The Power/OK LED indicates the status of the server power. ■...

  • Page 20: Rear Panel Features

    “Front Panel Features” on page 12 ■ “Rear Panel Features” on page 20 ■ Rear Panel Features The following illustration shows rear panel features on the Sun Blade X3-2B. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 21: About The System Chassis

    ■ About the System Chassis The Sun Blade X3-2B is used in a Sun Blade 6000 chassis. When fully loaded, the Sun Blade 6000 chassis can hold a combination of up to ten server modules and blades. Power limitations apply to the number of server modules that can be installed in a Sun Blade 6000 modular system.

  • Page 22: About Oracle Ilom

    The SP has a dedicated Ethernet port, and it runs its own Oracle ILOM embedded OS, providing out-of-band management capability. In addition, you can access Oracle ILOM from the server's host OS. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 23: About The Chassis Monitoring Module (Cmm)

    ■ Oracle Integrated Lights Out Manager (ILOM) 3.1 Documentation Collection ■ (http://www.oracle.com/pls/topic/lookup?ctx=ilom31). “Oracle Integrated Lights Out Manager (ILOM)” in Sun Blade X3-2B (formerly Sun Blade ■ X6270 M3) Administration Guide About the Chassis Monitoring Module (CMM) The chassis monitoring module (CMM) provides a common management interface for each server module.

  • Page 24: Replaceable Server Module Components

    DIMMs DDR3 LV (24 maximum) (REM) Processors (0 and 1) System battery (type: CR2032 ) Heat sink assemblies (0 Server module enclosure (Includes motherboard, disk and 1) backplane, and enclosure assembly.) Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 25: Replaceable Components (Frus And Crus)

    ■ Replaceable Components (FRUs and CRUs) The replaceable components in your Sun Blade X3-2B are designated as either field-replaceable units (FRU) or customer-replaceable units (CRU). A part designated as a FRU must be replaced by an Oracle-qualified service technician. A part designated as a CRU can be replaced by a person who is not an Oracle-qualified service technician.

  • Page 26: Component Serviceability

    Before removing consult your operating system for instructions on safe removal. Related Information “Illustrated Parts Breakdown” on page 24 ■ “Replaceable Components (FRUs and CRUs)” on page 25 ■ Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 27: Preparing The Sun Blade X3-2B For Service

    Preparing the Sun Blade X3-2B for Service This section describes how to safely prepare the Sun Blade X3-2B for service and component removal and replacement. Power information and procedures are also included: “Obtaining the Server Module Serial Number ” on page 27 ■...

  • Page 28: Powering Off The Server Module

    “Remote Power Off Using Oracle ILOM SP Web Interface” on page 32 ■ Power Modes The Sun Blade X3-2B has two power modes, full power mode and standby power mode. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 29 Power Modes Full power mode is the normal operational mode for the server. When the server enters full power mode, power is supplied to all the server components, the server boots, and the operating system (OS) functions. You achieve full power mode by pressing the Power button on the server front panel when the server is in standby power mode.
  • Page 30 Pulling the server module out of the chassis during a firmware update might damage the server module, which might not be repairable in the field. Alternatively, you can remove the server module from the chassis. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 31 Refer to your application documentation for specific information. Open an SSH session to the SP. Log in to the service processor CLI interface. “Access Oracle ILOM Using CLI” in Sun Blade X3-2B (formerly Sun Blade X6270 M3) Administration Guide. The default user name is root, and the password is changeme.
  • Page 32 Save any open files and quit all running programs. Refer to your application documentation for specific information. Log in to the service processor web interface. “Access Oracle ILOM Using a Web Browser” in Sun Blade X3-2B (formerly Sun Blade X6270 M3) Administration Guide.

  • Page 33: Performing Esd And Antistatic Prevention Measures

    Performing ESD and Antistatic Prevention Measures The Summary screen appears. In the Actions section of the Summary screen, verify that the power state is ON. To perform a graceful power off of the server, click the Turn Off button. Alternatively, other power off options are available in the Host Management > Power Control screen.

  • Page 34: Set Up For Esd Prevention

    Performing ESD and Antistatic Prevention Measures An antistatic wrist strap is not included in the accessory kit for the Sun Blade X3-2B. Note – However, antistatic wrist straps are included with optional components. Related Information “Set Up for ESD Prevention” on page 34 ▼...

  • Page 35: Managing The Locate Led

    ▼ Manage the Locate LED Remotely From Oracle ILOM SP Web Interface Log in to the Oracle ILOM service processor web interface. “Access Oracle ILOM Using a Web Browser” in Sun Blade X3-2B (formerly Sun Blade X6270 M3) Administration Guide.

  • Page 36: Remove The Server Module From The Sun Blade Chassis

    ■ (http://www.oracle.com/pls/topic/lookup?ctx=ilom31) ▼ Manage the Locate LED Remotely From Oracle ILOM CLI Log in to the Oracle ILOM CLI. “Access Oracle ILOM Using CLI” in Sun Blade X3-2B (formerly Sun Blade X6270 M3) Administration Guide. The CLI prompt appears: –>...
  • Page 37 Note – storage drive components on the Sun Blade X3-2B front panel. Log in to the Oracle ILOM CLI. “Access Oracle ILOM Using CLI” in Sun Blade X3-2B (formerly Sun Blade X6270 M3) Administration Guide. The CLI prompt appears: –>...
  • Page 38 This method is used to remove power from the server module. See “Complete Power Note – Removal” on page Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 39: Remove The Server Module Top Cover

    Managing the Locate LED Set the server module on a flat antistatic surface. “Performing ESD and Antistatic Prevention Measures” on page Component damage. Observe the proper ESD precautions when handling the server Caution – module. Wear a securely grounded ESD wrist strap. Handle components by the edges only. Do not touch metal contacts.

  • Page 40: Removing Or Inserting Filler Panels

    “Component Filler Panels ” on page 41 ■ “Remove Server Module Filler Panels” on page 41 ■ “Insert Server Module Filler Panels” on page 41 ■ Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 41 Component Filler Panels Component Filler Panels In addition to filler panels in the chassis server module slots, each server module arrives with filler panels for storage drives and optional filler panels for memory modules. These component filler panels are installed at the factory and must remain in the server module until you are ready to replace them with a component.

  • Page 42: About The Multi-Port Cable

    DB-9-to-RJ-45 serial cable adapter. The adapter allows you to attach a serial cable with a DB-9 connector to the server module using the RJ-45 port on the multi-port cable. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 43: Attach A Dongle Cable

    About the Multi-port Cable Figure Legend DB-15 (video port) RJ-45 (serial management port) USB 2.0 (2 ports) Related Information Sun Blade X3-2B (formerly Sun Blade X6270 M3) Installation Guide ■ “Attach a Dongle Cable” on page 43 ■ ▼ Attach a Dongle Cable The multi-port cable attaches to the front of the server module using the universal connector port (UCP).
  • Page 44 The multi-port cable is designed for temporary use. To disconnect the multi-port cable, gently squeeze the sides of the cable connector and pull away from the server module. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 45: Servicing Sun Blade X3-2B Components

    “Replaceable Components (FRUs and CRUs)” on page This section contains procedures and information about how to safely and efficiently remove and install Sun Blade X3-2B components. The following sections are covered: “Servicing a Storage Drive (CRU)” on page 45 ■...
  • Page 46 [SSD]) is shown in the following figure. Figure Legend Hard disk drive (HDD 0) Hard disk drive (HDD 2) Hard disk drive (HDD 1) Hard disk drive (HDD 3) Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 47 Identifying Storage Drive LEDs and Mechanical Components Related Information “Identifying Storage Drive LEDs and Mechanical Components” on page 47 ■ Identifying Storage Drive LEDs and Mechanical Components The topics included in this section show the location of the storage drive LEDs and mechanical components and describe their functions.
  • Page 48 Off: Normal operation. Do not remove the drive. ■ Service Action Required LED This topic describes the Service Action Required LED. Functionality: Amber LED. ■ Conditions: ■ Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 49 Identifying Storage Drive LEDs and Mechanical Components On solid: The system has detected a fault with the storage drive. ■ Off: Normal operation. ■ Power/OK LED This topic describes the Power/OK LED. Functionality: Green LED ■ Identifies the power state of the storage drive. ■...
  • Page 50 RAID volume from the storage device. For information about how to delete a RAID volume, use the appropriate RAID management utility for the RAID controller installed. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 51 RAID volumes during automatic synchronization, and any existing data on the existing storage devices in the server is erased. Related Information “Configuring RAID” in Sun Blade X3-2B (formerly Sun Blade X6270 M3) Administration ■ Guide About Disk Backplane Cabling The server has two internal disk backplanes.
  • Page 52 For instructions to remove drive filler panels, see “Remove Storage Drive Filler Panels” on page Ensure that the storage drive release lever on the drive is in a fully opened position. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 53 About Disk Backplane Cabling Slide the storage drive into the vacant slot by pressing the middle of the storage drive faceplate with your thumb or finger until the release lever engages with the chassis. The release lever starts to close as it makes contact with the chassis. Do not slide the storage drive in all the way.
  • Page 54 To unlatch the storage drive filler panel, press the release lever button, and then tilt the lever up into the fully opened position. To remove the filler panel from the slot, hold the opened release lever and gently slide the filler panel toward you. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 55: Servicing Dimms (Cru)

    Servicing DIMMs (CRU) ▼ Insert Storage Drive Filler Panels Locate the vacant storage drive module slot in the server module. Ensure that the release lever on the filler panel is fully opened. Slide a standard storage drive filler panel into the vacant storage drive slot. Press the middle of the filler panel faceplate with your thumb or finger until the release lever engages with the chassis.
  • Page 56 The DIMM Fault LEDs are located on the on the motherboard next to each DIMM slot. The amber LEDs light up when the Fault Remind button is pressed and a DIMM fault condition exists. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 57 ▼ Identify Faulty DIMMs Prepare the server module for service. “Preparing the Sun Blade X3-2B for Service ” on page Component damage. This procedure requires that you handle components that are Caution – sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow electrostatic discharge safety measures and antistatic practices.
  • Page 58 “Using the DIMM and Processor Test Circuit ” on page 108 ■ DIMM Population Rules and Guidelines Use these DIMM guidelines and illustrations to help you plan the memory configuration of the Sun Blade X3-2B. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 59 Socket Color First D0, D3, D6, D9 Blue Second D1, D4, D7, D10 White Third D2, D5, D8, D11 Black The following illustration shows the motherboard, DIMM slot numbering and DIMM slot ■ locations within the Sun Blade X3-2B enclosure.
  • Page 60 Install processors in all the sockets as shown in the figure below. The following figure shows the DIMM slot designations and population order for the Sun Blade X3-2B. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 61 DIMM Population Rules and Guidelines This is known as the "fill farthest" approach to DIMM installation. Tip – Rule 2: Memory symmetry across processors is required. ■ Processor 1 memory must match processor 0 memory, in placement, type, size, capacity, frequency and voltage.
  • Page 62 Video. Prepare the server module for service. “Preparing the Sun Blade X3-2B for Service ” on page Identify faulty DIMMs, as required. “Identify Faulty DIMMs” on page Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 63 Place the DIMM on an antistatic mat. “Install DIMMs” on page 63 Next Steps ■ “Returning Sun Blade X3-2B to Operation ” on page 101 ■ ▼ Install DIMMs Always replace a DIMM with the same Oracle part number as the failed DIMM.
  • Page 64 “Returning Sun Blade X3-2B to Operation ” on page 101. Verify DIMM component information. Use the Oracle ILOM web interface or CLI to view DIMM component information. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 65 DIMM Population Rules and Guidelines Refer to the Oracle Integrated Lights Out Manager (ILOM) 3.1 Documentation Collection (http://www.oracle.com/pls/topic/lookup?ctx=ilom31) ▼ Remove Optional DIMM Filler Panels DIMM slot filler panels are optional and are not required for cooling. Note – Locate the memory module filler panel to be removed from the motherboard. Simultaneously press down on both ejector lever tabs at the ends of the connector slot.

  • Page 66: Replace The System Battery (Cru)

    A real-time clock (RTC) system battery (type CR2032) is located on the motherboard. The system battery maintains the real-time clock. Prepare the server module for service. “Preparing the Sun Blade X3-2B for Service ” on page Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 67: Servicing Usb Flash Drives (Cru)

    Insert the battery into the holder, and then press the battery into position. Access the BIOS Setup Utility to configure the BIOS time and date settings, as required. Refer to the Sun Blade X3-2B (formerly Sun Blade X6270 M3) Administration Guide. Prepare the server module for operation.
  • Page 68 Locate the USB ports P0 (Oracle System Assistant) and P1 on the back of the motherboard. To remove, pull the USB flash drive out of the port. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 69 ▼ Install USB Flash Drives Prepare the server module for service. “Preparing the Sun Blade X3-2B for Service ” on page You do not have to remove the server module top cover to access the rear USB ports. Note –...

  • Page 70: Servicing A Fabric Expansion Module (Cru)

    Use these procedures to remove and install a fabric expansion module (FEM) card option: “Remove a FEM” on page 71 ■ “Install a FEM” on page 71 ■ Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 71 Remove a FEM Prepare the server module for service. “Preparing the Sun Blade X3-2B for Service ” on page Insert a filler panel into the empty server slot to reduce the possibility of a system shut down. Pull the existing FEM card up and out of the motherboard.

  • Page 72: Servicing A Raid Expansion Module (Cru)

    X3-2B. In some cases, this option is shipped separately for customer installation. The REM enables the RAID functionality for SAS drives. Refer to “Configuring RAID” in Sun Blade X3-2B (formerly Sun Blade X6270 M3) Administration Guide for additional information. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 73 Servicing a RAID Expansion Module (CRU) A REM Storage Drive cable kit is required when you want a Sun Blade X3-2B to communicate with the Sun Blade Storage Module M2 across the Sun Blade 6000 midplane. See “Servicing Cables (CRU)” on page 77 When adding a REM to a server, you must install one or more storage drives (hard disk or Note –...
  • Page 74 Close the REM handle [1]. Slide the REM card under the flanges on the support bracket. The flanges are on the support bracket opposite the REM handle. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 75 Sun Blade X3-2B (formerly Sun Blade X6270 M3) Installation Guide for Linux Operating Systems Solaris Sun Blade X3-2B (formerly Sun Blade X6270 M3) Installation Guide for the Oracle Solaris Operating System Windows Sun Blade X3-2B (formerly Sun Blade X6270 M3) Installation Guide for Windows...
  • Page 76 Attach the new battery to the REM card using the three screws. Attach any required battery cables and install the REM card in the server module. “Install a REM Card” on page Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 77: Servicing Cables (Cru)

    Remove the REM Storage Drive Cable Use this procedure when replacing a REM storage drive cable. Prepare the server module for service. “Preparing the Sun Blade X3-2B for Service ” on page Remove the REM card. “Remove a REM Card” on page Make note of the cable's route through the server.
  • Page 78 Carefully route and dress the cable through the server toward the rear connector as shown in the illustration below: The cable must be routed exactly as shown in the illustration. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 79: Servicing A Processor And Heat Sink Assembly (Fru)

    Install the REM card. “Install a REM Card” on page Prepare the server module for operation. “Returning Sun Blade X3-2B to Operation ” on page 101. Servicing a Processor and Heat Sink Assembly (FRU) This component is a field-replaceable unit (FRU). A part designated as a FRU must be Note –...
  • Page 80 The following illustrations shows the components and locations of the server module fault remind circuit. Use the fault remind circuit to identify a failed processor. The following topics describe the components of the Fault Remind circuitry. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 81 Processor Fault Remind Circuit Fault Remind Button and Charge Status LED Do not press the white Clear CMOS Button (SW1801). Note – The blue Fault Remind button (SW3001) is located on the motherboard next to the Charge Status LED (CR3002). The Charge Status LED indicates the usability of the processor test circuit.
  • Page 82 (for more information, see “Processor Fault Remind Circuit”on page 80). A failed processor is identified by the amber processor Fault LED, as indicated in the following table. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 83 Caution – socket pins are very fragile. A light touch can bend the processor socket pins and damage the board beyond repair. “Preparing the Sun Blade X3-2B for Service ” on page 27 Before You Begin ■ “Identify a Faulty Processor” on page 82 ■...
  • Page 84 Component damage. Use the correct processor replacement tool. Attempting to Caution – replace the processor using the incorrect tool could result in irreparable damage the processor or the motherboard. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 85 Processor Fault Remind Circuit Unpack the processor and processor removal/insertion tool from the replacement processor packaging, as required. Leave the processor in the anti-static tray until it is ready to be installed. Release the two processor pressure frame retaining levers on the server module motherboard [1].
  • Page 86 Press the release lever on the tool to release the center button and engage the processor. An audible click indicates that the processor is engaged. Lift the processor out of the socket while it is still attached to the removal/insertion tool [4]. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 87 To watch a video that shows how to remove and install a processor using the replacement Tip – tool, see CPU Replacement Overview Video. CPU Replacement Overview Video ■ Before You Begin “Preparing the Sun Blade X3-2B for Service ” on page 27 ■ “Remove a Processor Heat Sink” on page 83 ■...
  • Page 88 [2]. Ensure that the triangle on the corner of the processor aligns with the triangle on the side of the processor removal/replacement tool [2]. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 89 Processor Fault Remind Circuit Press the tool release lever to release the center button and secure the processor in the tool. An audible click indicates that the processor is locked in place. Ensure that the processor is secure in the tool before rotating the tool. Rotate the tool, so the processor faces downward.
  • Page 90 ■ “Install a Processor” on page 87 ■ Clean the heat sink: Remove any dust or debris that might be lodged in the heat sink fins. ■ Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 91 Processor Fault Remind Circuit Use an alcohol pad to completely clean all thermal compound from the underside of the ■ heat sink. Use the syringe (supplied with the new or replacement processor) to apply approximately 0.1 ml of thermal compound as a single dollop to the center of the top of the processor. Do not distribute or spread the compound;...
  • Page 92 Update the BIOS and ILOM firmware. Refer to the Sun Blade X3-2B (formerly Sun Blade X6270 M3) Administration Guide “Setting Up Software and Firmware” in Sun Blade X3-2B (formerly Sun Blade X6270 M3) Installation Guide. “Clear Server Module Processor Faults” on page 92 Next Steps ■...

  • Page 93: Servicing The Motherboard Assembly (Fru)

    Servicing the Motherboard Assembly (FRU) The server lists all known faults, for example: -> show /SP/faultmgmt Targets: 0 (/SYS/MB/P0) Properties: Commands: show To clear the fault, type: -> set /SYS/MB/P0 clear_fault_action=true For example: -> set /SYS/MB/P0 clear_fault_action=true Are you sure you want to clear /SYS/MB/P0 (y/n)? y Set ’clear_fault_action’...
  • Page 94 Disengage the processor release lever on the left side of the processor socket (viewing the server from the front) by pushing down and moving it to the side away from the processor, and then rotating the lever upward. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 95 Servicing the Motherboard Assembly (FRU) Lift the processor pressure frame up to the fully open position [2]. With the pressure frame in the open position, do one of the following: To remove a cover plate, gently push on the underside of the plate. ■...
  • Page 96 The cover plate is notched to fit the pressure frame and must align correctly. Close and lock the load plate. “Motherboard Assembly Replacement” on page 97 Next Steps ■ Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 97 Sun Blade X3-2B (formerly Sun Blade X6270 M3) Administration Guide. Prepare the server module for service. “Preparing the Sun Blade X3-2B for Service ” on page Insert a blade filler panel into the empty slot. “Insert Server Module Filler Panels” on page Remove reusable components from the old server module motherboard.
  • Page 98 Use the setpsnc command to program the previous serial number to the new FRUID. Place the server module in standby power mode. “Graceful Power Off Using the Power Button” on page Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 99 Servicing the Motherboard Assembly (FRU) To restore FRUID information, log in to Escalation mode. The Escalation mode command-line prompt appears: # Note the previous server module serial number. Power on the server module. “Apply Full Power ” on page 104.

  • Page 101: Returning Sun Blade X3-2B To Operation

    Returning Sun Blade X3-2B to Operation This section describes how to return the Sun Blade X3-2B to operation after you have performed service procedures. Procedures for preparing to return the server to operation, power information and procedures related to powering on the server module are included.

  • Page 102: Install The Sun Blade X3-2B In The Chassis

    Over-temperature condition. Do not operate the chassis with empty slots. Always Caution – insert a server module filler panel into an empty slot within 60 seconds to reduce the possibility of server module shutdown due to overheating. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 103: Powering On The Server Module

    Before powering on your server module for the first time, follow the installation and cabling instructions provided in the Sun Blade X3-2B (formerly Sun Blade X6270 M3) Installation Guide. This section contains the following topics related to powering on the server: “Apply Standby Power”...
  • Page 104 Oracle ILOM SP web interface. ■ “Power On Using Oracle ILOM SP Web Interface” on page 105 Oracle Integrated Lights Out Manager (ILOM) 3.1 Documentation Collection See Also (http://www.oracle.com/pls/topic/lookup?ctx=ilom31) Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 105 Log in as a superuser or equivalent to the server module host OS. Open a web browser, and type the SP IP address in the location bar. “Access Oracle ILOM Using a Web Browser” in Sun Blade X3-2B (formerly Sun Blade X6270 M3) Administration Guide The Oracle ILOM log in screen appears.
  • Page 106 Click Turn On. Refer to the host operating system documentation for additional information. See Also ■ Oracle Integrated Lights Out Manager (ILOM) 3.1 Documentation Collection ■ (http://www.oracle.com/pls/topic/lookup?ctx=ilom31) Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 107: Troubleshooting The Sun Blade X3-2B

    Troubleshooting the Sun Blade X3-2B This section contains maintenance-related information and procedures that you can use to diagnose and correct server module hardware issues. This section also describes how to restore the service processor (SP) password and serial connection defaults in Oracle ILOM, as well as how to restore your Oracle ILOM SP firmware.

  • Page 108: Troubleshooting Using Led Status Indicators

    Fault Remind button is pressed, a Charge Status LED lights if the circuit is usable. If too much time has elapsed between removing the server module and viewing the test circuit LEDs, Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 109: Troubleshooting Server Module Power States

    Advanced ECC corrects up to 4 bits in error on nibble boundaries, as long as they are all in the same DRAM. If a DRAM fails, the DDR3 DIMM continues to function. For instructions for clearing DDR3 DIMM faults, refer to the Sun Blade X3-2B (formerly Sun Blade X6270 M3) Administration Guide.

  • Page 110: Firmware And Software Troubleshooting

    ▼ Recover the SP Firmware Using the Preboot Menu The preboot menu allows you to recover an Oracle ILOM firmware image by updating (flashing) the SP firmware. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 111 .pkg file used to update the SP from Oracle ILOM. Restart the SP. Refer to the Sun Blade X3-2B (formerly Sun Blade X6270 M3) Administration Guide for detailed preboot menu and Oracle ILOM information. Interrupt the SP boot process to access the preboot menu.

  • Page 113: Bios Power-On Self-Test (Post) Checkpoints

    BIOS Power-On Self-Test (POST) Checkpoints This section explains POST code checkpoint testing, provides methods to view POST checkpoint codes, lists the POST code checkpoints, and describes how to configure POST code checkpoint options. The following sections are covered: “About POST Code Checkpoint Memory Testing ” on page 113 ■...
  • Page 114 To log in to the SP, type: ssh root@SP_IPaddress where SP_IPaddress is the IP address of the node SP. To start the serial console, type: -> start /HOST/console Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 115: Post Code Checkpoint Reference

    POST Code Checkpoint Reference “View BIOS POST Code Checkpoints Using Oracle ILOM Web Interface” on page 114 See Also POST Code Checkpoint Reference POST (power-on self-test) works with other processes to complete initialization of the host system prior to booting. During the host initialization process, if failures occur, the failures are communicated to the service processor (SP) for analysis and logging.
  • Page 116 Cache initialization SEC Error Codes 0x0C — 0x0D Reserved for future AMI SEC error codes 0x0E Microcode not found 0x0F Microcode not loaded SEC Beep Codes None Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 117 POST Code Checkpoint Reference Standard Checkpoints: PEI Phase PEI Phase Status Code Description Progress Codes 0x10 PEI Core is started 0x11 Pre-memory CPU initialization is started 0x12 Pre-memory CPU initialization (CPU module specific) 0x13 Pre-memory CPU initialization (CPU module specific) 0x14 Pre-memory CPU initialization (CPU module specific) 0x15...
  • Page 118 Reserved for future AMI error codes S3 Resume Progress Codes 0xE0 S3 Resume is stared (S3 Resume PPI is called by the DXE IPL) 0xE1 S3 Boot Script execution Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 119 POST Code Checkpoint Reference 0xE2 Video repost 0xE3 OS S3 wake vector call 0xE4-0xE7 Reserved for future AMI progress codes S3 Resume Error Codes 0xE8 S3 Resume Failed 0xE9 S3 Resume PPI not Found 0xEA S3 Resume Boot Script Error 0xEB S3 OS Wake Error 0xEC-0xEF...
  • Page 120 0x74 South Bridge DXE Initialization (South Bridge module specific) 0x75 South Bridge DXE Initialization (South Bridge module specific) 0x76 South Bridge DXE Initialization (South Bridge module specific) Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 121 POST Code Checkpoint Reference 0x77 South Bridge DXE Initialization (South Bridge module specific) 0x78 ACPI module initialization 0x79 CSM initialization 0x7A - 0x7F Reserved for future AMI DXE codes 0x80 - 0x8F OEM DXE initialization codes 0x90 Boot Device Selection (BDS) phase is started 0x91 Driver connecting is started 0x92...
  • Page 122 No Console Output Devices are found 0xD7 No Console Input Devices are found 0xD8 Invalid password 0xD9 Error loading Boot Option (LoadImage returned error) 0xDA Boot Option is failed (StartImage returned error) Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 123 POST Code Checkpoint Reference 0xDB Flash update is failed 0xDC Reset protocol is not available DXE Beep Codes # of Beeps Description Invalid password Some of the Architectural Protocols are not available No Console Output Devices are found No Console Input Devices are found Flash update is failed Reset protocol is not available Platform PCI resource requirements cannot be met...
  • Page 124 OEM pre-memory initialization codes 0x3F - 0x4E OEM PEI post memory initialization codes 0x80 - 0x8F OEM DXE initialization codes 0xC0 - 0xCF OEM BDS initialization codes Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 125: Getting Server Firmware And Software

    A Read Me file in the download package and the Sun Blade X3-2B (formerly Sun Blade X6270 M3) Product Notes contain information about the updated files in the download package, as well as bugs that are fixed with the current release.

  • Page 126: Firmware And Software Access Options

    When to Download This Package X3-2B SWversion – Firmware Pack All the system firmware, You need the latest firmware. including Oracle ILOM, BIOS, and option card firmware. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 127: Accessing Firmware And Software

    The Read Me file contains details on the components that have changed since the prior software release and the bugs that have been fixed. For more details on the directory structure of these downloads, refer to the Sun Blade X3-2B (formerly Sun Blade X6270 M3) Administration Guide.
  • Page 128 The screen appears with search fields. In the Product field, select the product from the drop-down list. Alternatively, type a full or partial product name (for example, Sun Blade X3-2B) until a match appears. In the Release field, select a software release from the drop-down list.
  • Page 129 Gathering Information for the Physical Media Request Description Link Gather information you will need to provide for the “Gathering Information for the Physical Media request. Request” on page 129 Make the physical media request either online or by “Request Physical Media (Online)” on page 129 calling Oracle Support.
  • Page 130 “Gathering Information for the Physical Media Request” Before You Begin on page 129 before making the request. Call Oracle support, using the appropriate number from the Oracle Global Customer Support Contacts Directory: http://www.oracle.com/us/support/contact-068555.html Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 131: Installing Updates

    Oracle. For more information, refer to “Setting Up Oracle System Assistant and Updating the Server” in Sun Blade X3-2B (formerly Sun Blade X6270 M3) Administration Guide. Oracle Hardware Management Pack – The fwupdate CLI tool within the Oracle Hardware ■...
  • Page 132 Sun Blade X3-2B (formerly Sun ■ Blade X6270 M3) Administration Guide. Other deployment mechanisms such as JumpStart, Kickstart or third-party tools. ■ For more information, refer to your OS documentation. Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

  • Page 133: Index

    Index components filler panels, 41 antistatic tools, 33 replaceable, 24, 25 applying, thermal compound, 91 servicing, 45–99 corrupt SP, recovering, 110 cover plate, processor, 94–96 CPUs, See processors CRUs, 24 backing up, FRUID information, 97 BIOS memory testing, 113 POST checkpoints, 113–124 POST codes, 115 diagnosing, hardware faults, 107 buttons...

  • Page 134: Sun Blade X3-2B (Formerly Sun Blade X6270 M3) Service Manual • May

    108 filler, 65–66 Oracle Hardware Management Pack, fwupdate, 131 FEM, 71–72 Oracle ILOM, 22 heat sink, 90–92 recovering, 110 motherboard assembly, 97–98 processor, 87–90 Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...
  • Page 135 Index RAID Expansion Module, See REM parts, illustrated breakdown, 24 Ready to Remove LED, 16, 47 ports rear panel, 20 dongle cable, 42 recovering, SP firmware, 110 USB flash, 69–70 redirecting console to view POST codes, ILOM USB flash drives, 68–69 CLI, 114–115 POST checkpoints, 113–124...
  • Page 136 LEDs, 47 powering on, 105–106 RAID, 50 viewing POST codes, 114 removing, 51–52 storage drives fillers, removing, 54 Sun Blade 6000 Modular System Chassis, 21 system battery, 66–67 Sun Blade X3-2B (formerly Sun Blade X6270 M3) Service Manual • May, 2014...

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