Appendix A: Connection Failure Diagnosis - Polycom 3150-16966-002 User Manual

Appendix A: Connection
Failure Diagnosis
When a participant failed to connect to a conference or was disconnected
from a conference, the Connection Status page of Participant Properties pages
appears, listing the cause and more details about the connection failure.
When possible, it also provides you the possible solutions.
This appendix lists the causes that may be shown in Call Disconnected Cause
and the corresponding descriptions.
Table 17-1
Parameter
CALL_REJECT_GK
NO_NET_CONNECTION
RESOURCE_DEFICIENCY
NETWORK_ERROR
CALL_REJECT_NO_ANSWER
CALL_REJECT_BUSY
CALL_REJECT_IMMEDIATELY
NON_ENCRYPT_TERM_JOIN_ENCRYPT_MEETING
ENDPOINT_HANGUP
Operator_DISCONNECT
Description for Disconnection Failure
17
Description
Call rejected by the
gatekeeper
Network connection failed
No enough resources
Network error
No answer to the call
The line is busy
Call rejected
Non-encrypted endpoints
are not allowed to join an
encrypted conference
The endpoint hangs up
initiatively
Disconnected by the
administrator
17-1