Customizing Ivr Information; Replace The Ivr Information - Polycom 3150-16966-002 User Manual

IVR
Information
The
Conference is
being
recorded
The
Conference
recording has
failed.
Welcome
message
The RMX 1000 shipped with IVR information of three languages: Chinese,
English and Japanese. You can click the language options on the Language
bar to switch between different languages. Click the
related IVR message.

Customizing IVR Information

RMX 1000 supports customized IVR prompts. You can upload IVR
format-compatible audio files to the device and use personalized voice
prompts during conferences.

Replace the IVR information

To replace the existing IVR information:
1
2
3
Click the confirmation button to reboot your device. After the files are
uploaded successfully and the device is rebooted, you can click the
corresponding Play button
verify if the file replacement is successful.
Prompt Message
The conference is being recorded.
The conference recording has
failed.
Welcome to Unified Conferencing.
In the IVR list, click the corresponding language option for the IVR
message you want to replace, set a target IVR language, and then click
the relevant Upload button
The Upload File dialog box pops up. Enter the path to the audio file you
want in the file upload path box, or click the Open button to set the path,
and then click the Upload button to upload the file.
A pop-up box opens and prompts you to reboot. You need to reboot the
device for all newly uploaded audio files to take effect.
When uploading an IVR file, the file name is restricted to alphanumeric characters, the
file format is restricted to PCM only, and the sampling frequency must be 16 or 32
KHz, 16bit, and stereo or mono.
Polycom RMX 1000 User Guide
Description
This prompt will be played
when conference recording
begins.
This prompt will be played
when conference recording
fails.
Each participant to dial into a
conference will hear this
Welcome message as they
enter.
.
to test and play the prompt voice in order to
button to play the
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