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RMX 1000 V1.1 Getting
General Safety Precautions
Follow these rules to ensure general safety:
Keep the area around the Polycom RMX 1000 unit clean and free of
clutter and well ventilated.
Decide on a suitable location for the equipment rack that will hold
the RMX 1000, ensuring that it is near a grounded power outlet.
Ensure that the leveling jacks on the bottom of the rack are fully
extended to the floor with the full weight of the rack resting on
them. Always make sure the rack is stable before extending a com-
ponent from the rack.
In a single rack installation, attach stabilizers to the rack. In multi-
ple rack installations, the racks should be coupled together.
Use a regulating uninterruptable power supply (UPS) to protect the
RMX 1000 from power surges and voltage spikes, and to keep it
operating in case of a power failure.
Allow the power supply units to cool before touching them.
Always keep the rack's trays and board's closed when not servicing,
to maintain proper cooling.
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Summary of Contents for Polycom RMX 1000

  • Page 1 General Safety Precautions Follow these rules to ensure general safety: • Keep the area around the Polycom RMX 1000 unit clean and free of clutter and well ventilated. • Decide on a suitable location for the equipment rack that will hold the RMX 1000, ensuring that it is near a grounded power outlet.
  • Page 2: Hardware Specification

    100 - 240 VAC, 50-60 Hz, 5-9 Amps Unpacking and Installing the RMX 1000 Put the RMX 1000 product on a stable surface at the installation site. Carefully take the RMX 1000 device out of the package. You can install the device in the rack or position it on an even surface.
  • Page 3: Configuration Preparations

    Before using the RMX 1000, you need to register and activate the device. Follow the procedure below to obtain the product activation key. When you power on and log in to the RMX 1000 for the first time, the system displays the Product Activation dialog box, requesting you to enter a Product Activation Key.
  • Page 4 Serial Number of the product in the Single License Number pane, and then click the Generate button. You can find the license num- ber and serial number of the product from the document provided with the RMX 1000. Record the activation key displayed in the Key Code field.
  • Page 5: First Time Configuration

    Connect your PC to the LAN1 port (the LAN1 port is enabled by default) of the RMX 1000 with a cross-over network cable, or con- nect your PC and RMX 1000 to the same switch in the LAN. Turn on the power switch at the RMX 1000.
  • Page 6: Logging In To Web Ui

    Logging in to Web UI Run the Web browser on the PC. Enter http://<RMX 1000 IP ad- dress> in the address bar, and then press Enter. (Optional) Select a language for the Web interface from the drop-down menu. If the browser or OS of your PC does not sup- port the selected language, the content is displayed in English.
  • Page 7 Obtaining Product Activation Key in the Activation Key box, and then click the Save button. Click the Close button. If you do not have an Activation Key, click the “Polycom Resource Center” button to access the Service & Support page of the Polycom website.
  • Page 8: Modifying The Default Ip Address

    Modifying the Default IP Address After accessing the RMX 1000 Web configuration interface, you can modify the default IP address for the device based on the settings of your local network. Click the IP Setting configuration item in the RMX Management pane.
  • Page 9 Parameter Description Use LAN1 Enables/disables the network port If the user network is configured with a Dynamic Host Configuration Protocol (DHCP) server, select this option to automatically obtain the IP address. DHCP Deselect this option to use a static IP address, in which case you need to configure the next three options.
  • Page 10 Parameter Description Supported speed/duplex modes include 10/100M, Full Duplex or Half Duplex, and the 1000M Network mode. You can also select Auto to use Auto-Negotiation with the switch port. Note: Contact the network administrator before setting LAN Speed, to ensure that the switch configuration is matched with the MCU port.
  • Page 11 Parameter Description Set the IP address for the sending router of packet Router IP Address transmission. Set the target network address for packet transmis- Remote IP Address sion Subnet Mask Set the subnet mask for the target network Click the Gatekeeper tab and set the required gatekeeper informa- tion.
  • Page 12 Set the E.164 number for the system. System H.323 Alias Set the H.323 alias for the system. Click the OK button to complete the configuration. The system is now ready for use, for additional configuration please refer to the RMX 1000 User Guide.
  • Page 13 RMX 1000 Policies and Limitations Subject Description Cascading with The Conference rate of RMX 1000 conference should be equal or larger than the conference rate of the MGC. PCM is not supported in HD VSW profile and in H.264 720p Profile.
  • Page 14 Integration with ever, the conference cannot be defined with AES En- RMX 2000 cryption. In order to work properly with the SE 200, RMX 1000 Integration with should first be manually added to SE 200 device list. SE 200 After that the RMX 1000 can register to the SE 200.
  • Page 15: Pending Issues

    Sony PCS-G70 and G50 can not transmit MCS-458 Integration with or receive H.239 content when connecting SONY to RMX 1000. Integration with RMX does not recognize DTMF tones from MCS-444 LifeSize the LifeSize room system.

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