Summary of Contents for Silicon Graphics POWER CHALLENGE
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™ Deskside POWER CHALLENGE ™ CHALLENGE L Owner’s Guide Document Number 007-1732-050...
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Mountain View, CA 94039-7311. Silicon Graphics and IRIS are registered trademarks and CHALLENGE, IRIX, Extreme, POWER CHALLENGE, and Onyx are trademarks of Silicon Graphics, Inc. MIPS is a registered trademark and R4400 and R8000 are trademarks of MIPS Technologies, Inc. UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Ltd.
Contents List of Figures ixix List of Tables xixi About This Guide xiii Conventions xiv Compliance Information xv Introducing the Challenge Deskside Servers 1 Features and Options 1 The Challenge Board Set 2 I/O Interfaces 5 Ibus Interface 5 Flat Cable Interface 6 VMEbus Interface 6 SCSI-2 Interface 7 Ethernet Interface 7...
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Contents System Controller 22 SCSI Drive Rack 24 Cooling System 24 Power Supplies 27 Getting Started 29 Chassis Components 29 Opening the Front Door 31 Internal Front-Loading Drives 33 SCSI Limitations 33 Powering On the Challenge Deskside System 37 Powering Off the Challenge Deskside System 39 Rebooting Your System 39 Installing Optional Peripherals 41 SCSI Configuration 41...
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Contents Using the System Controller 80 The Power-On Process 81 If the System Hangs 82 System Controller On Functions 82 The Master CPU Selection Menu 85 The Event History Log Menu 85 Boot Status Menu 86 The CPU Activity Display 87 Recovering From a System Crash 88 Safety and Comfort 91 Human Factors Guidelines for Setting Up Your Workstation 91...
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Contents 150 MB Tape Drive Preventive Maintenance 107 Digital Linear Tape Maintenance 109 Loading a Cleaning Cartridge 110 DLT Tape Cartridge Care and Handling 111 Removing a Jammed Tape Cartridge 112 System Controller Messages 113 Challenge IO4 PROM, Mezzanine, and Troubleshooting 121 Hardware Configuration Commands 121 Checking and Updating the Hardware Inventory 121 Displaying Information About the Current Hardware Configuration...
List of Figures VCCI Information xvi Figure In-1 CE insignia xvi Figure In-2 Challenge Deskside System Functional Block Diagram 4 Figure 1-1 Chassis Front and Rear Views 12 Figure 2-1 Basic I/O Panel Configuration 14 Figure 2-2 Optional Visualization Console I/O Panel Graphics Figure 2-3 Connectors 16 RS-232 and RS-422 Serial Connectors 18...
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Loading a Disc Into the CD-ROM Caddy 56 Figure 4-8 Disc Loaded in Caddy 57 Figure 4-9 CD-ROM Drive Front Panel Controls 58 Figure 4-10 Connecting an External SCSI Device 59 Figure 4-11 Single-Ended 68-Pin Connector 60 Figure 4-12 68-Pin Differential SCSI Connector 62 Figure 4-13 Connecting a Serial Printer or Modem 66 Figure 4-14...
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List of Tables Required Air Clearances for the Deskside Chassis 9 Table 1-1 Standard I/O Connectors 15 Table 2-1 Optional Visualization Console Video Connector Table 2-2 Description 17 Server System IO4 Board Connector Labelling 19 Table 2-3 Centronics Compatible Parallel Port Pin Assignments 21 Table 2-4 System Controller Boot Status Messages 38 Table 3-1...
About This Guide This guide is designed to help you learn to use, manage, and troubleshoot your POWER CHALLENGE™ or CHALLENGE™ L deskside server. For purposes of brevity, the term Challenge is used generically to describe both models unless there is a specific reason to differentiate them.
IRIS Essentials • IRIX™ Advanced Site and Server Administration Guide Conventions The Deskside POWER Challenge and Challenge L Owner’s Guide uses these conventions: • References to documents are in italics. • References to other chapters and sections within this guide are in quotation marks.
Compliance Information Compliance Information FCC WARNING This equipment has been tested and found compliant with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Caution: Your workstation has several governmental and third-party approvals, licenses, and permits. Do not modify this product in any way that is not expressly approved by Silicon Graphics, Inc. If you do, you may lose these approvals and your governmental agency authority to operate this...
Features and Options Your Challenge deskside server comes with the following features: • POWER Challenge models come with an IP21 CPU board using one or two R8000™ microprocessors on each board ® • Challenge models come with an IP19 CPU board with up to four MIPS R4400™...
IO4 Although the Challenge deskside servers are similar in size and external appearance to previous Silicon Graphics deskside systems, most internal features are different in design. The internal drive rack supports up to seven half-height (or one half-height and three full-height) devices that are controlled by either one or two SCSI-2 buses.
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The MC3 system memory board can be populated with 16 MB or 64 MB SIMM modules. The MC3 has 32 SIMM sockets. Up to 2 GB of on-board memory is available for Challenge and up to 6 GB on POWER Challenge.
I/O Interfaces I/O Interfaces The main Challenge I/O subsystem consists of one or more IO4 boards, which plug directly into the Ebus and use optional mezzanine cards. Mezzanine cards are daughter boards that plug into IO4 boards to allow expansion and customizing. See Appendix D for additional information on mezzanine boards.
Chapter 1: Introducing the Challenge Deskside Servers Flat Cable Interface The IO4 contains two FCI interfaces that are proprietary to Silicon Graphics. FCIs are synchronous, point-to-point interfaces that allow communication between devices connected by a cable. The FCI is used to connect to the VME64 bus adapter.
I/O Interfaces SCSI-2 Interface The IO4 contains two 16-bit SCSI-2 device controllers. Each controller can operate with a bandwidth of up to 20 MB per second and can be configured for either single-ended or differential operation. To accommodate extra SCSI channels, optional SCSI mezzanine cards contain three 16-bit SCSI-2 controllers.
The enclosure comes with an 11-slot cardcage and backplane that includes five VME expansion slots. Note that only two VME slots are available when a POWER Challenge system uses the optional visualization console. To the right of the cardcage is room for seven half-height (or one half-height and three full-height) SCSI devices.
Operating Considerations will maintain a log with the last error message(s) received before the shutdown. Chapter 2 shows the location of the System Controller’s front panel on the chassis. Figure 3-4 in Chapter 3 identifies its related control buttons. To understand and use the System Controller, see “Using the System Controller”...
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Additional specifications are provided in Appendix A, “Hardware Specifications.” If you have any questions concerning physical location or site preparation, contact your Silicon Graphics system support engineer (SSE) or other authorized support organization representative before your system is installed. Chapters 2 through 5 in this guide discuss hardware topics common to all...
Warning: To avoid electric shock and/or to prevent a fire hazard, do not disassemble the POWER Challenge or Challenge deskside system. No user-serviceable parts are located within the chassis. All internal installation and maintenance must be performed by Silicon Graphics trained personnel.
Challenge Deskside System I/O Panels and Connectors Challenge Deskside System I/O Panels and Connectors The Challenge deskside chassis is a compact unit that contains an 11-slot cardcage, system boards, a power supply, and selected peripherals and cables. System connector locations are indicated in Figure 2-2, and connector descriptions are listed in Table 2-1.
Challenge Deskside System I/O Panels and Connectors Table 2-1 Standard I/O Connectors Connector Type Connector Description Connector Function ® 25-Pin sub-D parallel Centronics compatible Drives parallel printer parallel port 15-Pin sub-D Ethernet 15-Pin Ethernet Standard AUI Ethernet connection 9-Pin sub-D RS-232 or RS-232 serial port tty_3 Supports either RS-232 round 8-pin DIN powered...
Chapter 2: Touring the Chassis System Console tty_1 Parallel Network Serial Serial RS232 RS232 tty_3 tty_2 keyboard Serial RS422 peripheral peripheral Interrupts tty_4 power power Optional Visualization Console I/O Panel Graphics Connectors Figure 2-3...
8-pin powered connector or the 9-pin sub-D; you cannot use both simultaneously. For all POWER Challenge and Challenge systems, Silicon Graphics recommends the use of RS-232 serial cables no longer than 30 feet (9.15 meters). Longer runs introduce a greater possibility of line noise occurring.
Challenge Deskside System I/O Panels and Connectors *VECTOR: bustype=EPC module=epcserial unit=1 slot=? ioa=1 3. Remove the leading “*” and enter the appropriate slot number of the additional IO4 that has serial ports that require enabling. For example, you would change the question mark after slot= to a 4 if an additional IO4 was installed in slot 4.
Note that comments in the file /etc/inittab are somewhat outdated and can be potentially confusing as they refer to nomenclature and architecture of older Silicon Graphics systems when referring to serial ports. When “I/O” board is mentioned you should infer “VME serial I/O controller,” and where “CPU board”...
Challenge Deskside System I/O Panels and Connectors Parallel Printer Ports The parallel printer port on the system I/O panel is a 25-pin, Centronics- compatible connector. Table 2-4 shows the pin assignments and the signals that they carry. The optimum recommended length for a cable used with this parallel Note: port is 10 feet (3 meters).
Chapter 2: Touring the Chassis Table 2-4 (continued) Centronics Compatible Parallel Port Pin Assignments Assignment PE (Paper Empty) SLCT (Select) AUTOFD ERROR INIT (Reset) SLCTIN 18 through 25 System Controller A narrow front door on the right side of the chassis allows you to access the System Controller front panel and install front-loading devices in the drive rack.
System Controller Access to the Manager functions should be limited to trained system administrators and service personnel only. System controller front panel Drive access door Front− loading drives Figure 2-6 Challenge Deskside System Controller and Drives Location Always remove the key from the System Controller’s front panel Note: before closing the front door covering the LCD panel and drive bays.
Chapter 2: Touring the Chassis SCSI Drive Rack The SCSI drive rack (shown in Figure 2-5) is a vertically oriented enclosure, with seven half-height drive bays. Each bay is defined by a sheet-metal drive tray. The SCSI drive sled slides into the tray and locks in place with its connectors pushed into the SCSI backplane.
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Cooling System The vaned rotor is in contact with the System Controller and changes speed to provide more or less airflow, depending on the temperature of incoming air (see Figure 2-7). These changes are initiated by a temperature sensor that helps the System Controller adjust the rotor fan for efficient cooling with the lowest possible noise level.
Chapter 2: Touring the Chassis Rear 9.7 inch rotary fan Deflector Deflector Front Incoming cool air Warm air Power supply Drive bays Outgoing air Figure 2-7 Chassis Cooling...
Five VME slots are provided for the addition of third-party, special application boards. POWER Challenge systems using optional visualization console Note: graphics have only two VME slots available. ®...
Chapter 3 Getting Started This chapter describes the procedures you should follow to operate your Challenge deskside server chassis correctly. Customer maintenance is limited to the outside of the chassis, which comprises plastic panels, front loading devices (FLDs), customer-related connections, and cables attached to the I/O panel. No user-serviceable parts are found within the chassis.
Chapter 3: Getting Started Top hat Top panel Side panel Sheet metal cover Rear panel Side panel Front door Bumper Drive door Figure 3-1 Challenge Deskside Components...
Chassis Components Warning: To avoid electric shock and/or a fire hazard, do not disassemble the Challenge deskside system chassis. No user-serviceable parts are located inside the unit. Before connecting or disconnecting any terminal, peripheral, or Note: front-loading drive, be sure the system is powered off and the primary power source is disconnected.
SCSI Limitations Internal Front-Loading Drives The Challenge deskside system comes standard with a SCSI drive rack that holds seven half-height, front-loading devices (FLDs). Each FLD must be mounted on a drive sled before it can be mounted in the rack. The drive sled adapts the drive’s power and signal connectors to the connectors on the SCSI drive backplane.
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Chapter 3: Getting Started To operate external SCSI devices, you must order your system’s IO4 with extra mezzanine SCSI channel daughter boards. These are the mezzanine options mentioned in Chapter 1; they connect to the I/O panel and then to external devices.
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SCSI Limitations Challenge L systems enable the Ethernet only on the master (first) IO4 by default. To enable an additional Ethernet port on an optional installed IO4 board you can use the following steps: Edit the file /var/sysgen/system/irix.sm. 2. Add a vector line that looks similar to the following: VECTOR: bustype=EPC module=epcserial unit=1 slot=4 This vector line configures the Ethernet interface on the IO4 in slot 4 as et1.
Powering On the Challenge Deskside System Powering On the Challenge Deskside System Use the following procedure to power on your Challenge deskside chassis: 1. Make sure the power switches on all of the equipment are turned off. 2. Plug the power cord into each component. Make sure to connect the cords to three-pronged, grounded outlets only.
Chapter 3: Getting Started If you pressed < > within five seconds after the completion of the power-on diagnostic, you should see a menu similar to the following: System Maintenance Menu 1) Start System 2) Install System Software 3) Run Diagnostics 4) Recover System 5) Enter Command Monitor Option ?
Powering Off the Challenge Deskside System Powering Off the Challenge Deskside System The server should be completely powered down only for relocation, routine maintenance, or repair. Before beginning this procedure, log out and shut down the software using the software instructions that follow: 1.
Chapter 3: Getting Started Fault LED Power−on LED System Controller LCD Mgr position On position Off position Key switch Menu Scroll Scroll Execute down Figure 3-4 Key Switch Positions on the System Controller Front Panel...
No internal parts or devices should be added to the system by the end user. Doing so may void UL, CSA, and TUV safety agency approvals. Check with your service provider or Silicon Graphics before attempting any internal alteration to the system.
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Chapter 4: Installing Optional Peripherals It is important to know the exact type of drive and the protocols it uses before you configure and connect it to your system. If you are unsure, contact your sales representative or service provider before the installation; otherwise, you may degrade SCSI performance or crash your system.
Installing and Configuring Additional FLDs The service person must follow the guidelines in Table 4-1 to make a SCSI drive work in a deskside system. Table 4-1 Overview of Drive Installation Guidelines Drive Drive Sled Board SCSI Rack IO4 Configuration Transfer Rate Configuration Channel Backplane...
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Chapter 4: Installing Optional Peripherals Each internally installed FLD must mount on a sled that uses a SCSI channel adapter board. To determine the sled board settings, do the following: • Be sure the sled-to-drive connector cable is plugged into the correct SCSI channel: single-ended(A) or differential (B).
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Installing and Configuring Additional FLDs Single−ended, 50−pin SCSI drive on channel A No jumpers set; reserved for future use. Channel A = single−ended Channel B = differential Differential, 68−pin SCSI drive on channel B No jumpers set; reserved for future use. Power connector Channel A =...
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Chapter 4: Installing Optional Peripherals Both channels on the SCSI backplane set for single−ended No jumpers set; reserved for future use. Both channels= single−ended Both channels on the SCSI backplane set for differential No jumpers set; reserved for future use. Power connector Both channels=...
Installing and Configuring Additional FLDs Installing a Half-Height FLD The drive must be properly mounted on a drive sled and configured for a channel and operating protocol (single-ended or differential). See Figure 4-3. Follow these instructions to install a half-height front-loading device: If your drive did not come already mounted on a sled, place it on top, as shown in Figure 4-3.
Installing and Configuring Additional FLDs Removing an FLD Follow these instructions to remove a front loading device: 1. Power off the system, as described in Chapter 3. 2. Open the drive door. 3. Slide the locking lever on the drive sled all the way to the left and gently pull the drive and sled assembly out.
Installing and Configuring Additional FLDs Installing a Full-Height FLD Each drive must be properly mounted on a drive sled and configured for a particular channel and SCSI transmission protocol (single-ended or differential). Refer to Figure 4-3 for the mounting position of the drive on a sled.
Chapter 4: Installing Optional Peripherals Drive shelf retaining screw Figure 4-5 Pulling Off the Side Panel and Removing the Retaining Screw Retain the drive shelf if there is a possibility that you will need to Note: install half-height drives at a later date.
Installing and Configuring Additional FLDs Drive shelf retaining screw Drive shelf above chosen drive bay Sled lever in locked position Figure 4-6 Installing a Full-Height Front Loading Device...
8. See the IRIS Software Installation Guide for complete instructions on loading software. Load IRIX 5.3 or later (6.0 or later for POWER Challenge) from the initial prompt. Select 2, as shown in the following example menu, to load the operating system from a CD-ROM FLD.:...
Chapter 4: Installing Optional Peripherals If a CD-ROM or Local Tape is attached, a number will be listed next to them instead of an ’X’.: 10. A series of dots appears as the operating system loads. See Appendix B for information on proper maintenance and use of your CD-ROM drive and discs.
Chapter 4: Installing Optional Peripherals Push down to open Emergency eject hole Drive door Push to eject Power LED Stereo Volume cartridge headphone dial Drive−active jack (busy) LED Figure 4-10 CD-ROM Drive Front Panel Controls Installing External SCSI Devices External SCSI devices connect to the system using an optional 68-pin differential (DF SCSI) or single-ended (SE SCSI) connector that must first be installed on the I/O panel.
Installing External SCSI Devices Figure 4-11 Connecting an External SCSI Device Note: A differential connector is labeled DF SCSI and a singled-ended connector is labeled SE SCSI.
Chapter 4: Installing Optional Peripherals Figure 4-12 Single-Ended 68-Pin Connector The hyphen preceding a signal name indicates that the signal is low. Note that 8-bit devices that connect to the P-cable leave these signals open: -DB(8), -DB(9), -DB(10), -DB(11), -DB(12), -DB(13), -DB(14), -DB(15), -DB(P1). All other signals are connected as shown in Table 4-2.
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Installing External SCSI Devices Table 4-2 (continued) 68-Pin Single-Ended, High-Density SCSI Pinouts Signal Name Pin Number Pin Number Signal Name Ground -DB(6) Ground -DB(7) Ground -DB(P) Ground Ground Ground Ground TERMPWR TERMPWR TERMPWR TERMPWR Reserved Reserved Ground Ground Ground -ATN Ground Ground Ground...
Chapter 4: Installing Optional Peripherals Figure 4-13 68-Pin Differential SCSI Connector The hyphen preceding a signal name indicates that the signal is low. Note that 8-bit devices that connect to the P-cable leave these signals open: -DB(12), -DB(13), -DB(14), -DB(15), -DB(P1), -DB(8), -DB(9), -DB(10), -DB(11), +DB(12), +DB(13), +DB(14), +DB(15), +DB(P1), +DB(8), +DB(9), +DB(10), +DB(11).
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Installing External SCSI Devices Table 4-3 (continued) 68-Pin Differential, High-Density SCSI Pinouts Signal Name Connector Cable Signal Name Contact Contact Number Number +DB(3) -DB(3) +DB(4) -DB(4) +DB(5) -DB(5) +DB(6) -DB(6) +DB(7) -DB(7) +DB(P) -DB(P) DIFFSENS Ground TERMPWR TERMPWR TERMPWR TERMPWR Reserved Reserved +ATN...
Chapter 4: Installing Optional Peripherals Table 4-3 (continued) 68-Pin Differential, High-Density SCSI Pinouts Signal Name Connector Cable Signal Name Contact Contact Number Number +DB(10) -DB(10) +DB(11) -DB(11) Connecting a Serial Printer A serial printer can be connected to your system by connecting a printer or null modem cable to one of the 9-pin RS-232 serial connectors on the I/O panel.
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Connecting a Serial Printer 5. Attach the printer power cord and turn on the printer.
Chapter 4: Installing Optional Peripherals 9−Pin RS−232 printer/modem connectors Connecting a Serial Printer or Modem Figure 4-14...
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Connecting a Serial Printer Your serial printer must work in concert with the LP spooling system that your Challenge deskside server uses. The LP spooling system allows you to add or remove printers, and to change interface programs, devices, and the system default printer.
Chapter 4: Installing Optional Peripherals ® To add a PostScript serial printer to port 2, become the superuser, and enter the following: # mkPS PostScript ttyd2 # /usr/lib/lpadmin -dPostScript Refer to the IRIX Advanced Site and Server Administration Guide for more information about configuring your printer.
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Connecting an ASCII Terminal To attach an ASCII terminal, complete the following steps: 1. Locate the RS-232 connector designated for the console and labeled tty_1. 2. Attach one end of the console cable to the RS-232 connector and route it out the back of the unit.
Chapter 4: Installing Optional Peripherals 5. Add the following line to your ~/.login file. This sets the terminal type, syntax, and erase/kill parameters automatically when you log in: % eval ‘tset -s -Q’ 6. Check terminal connection and function using the following: % cat /etc/group >...
A modem can be connected to your system by connecting a modem cable to one of the 9-pin serial connectors on the I/O panel. The pin assignments are listed in Table 4-6. A 9-pin to 25-pin cable may be required. Silicon Graphics supports Hayes 2400 and Telebit modems. Edit the /etc/uucp/fix-hayes or /etc/uucp/fix-telebit files for information on specific models supported (see...
Chapter 4: Installing Optional Peripherals Once you are sure that your cable is correctly configured, use the following general procedures to connect a modem to your system: 1. Make sure that the power switch on the modem is turned off. 2.
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Connecting a Parallel Printer 3. Connect the other end to the parallel printer. Be sure you have confirmed pin and signal compatibility before making the connection. (See Table 4-7.) Caution: Before plugging the printer into either a 110 VAC or a 220 VAC outlet, be sure that the electrical rating on the label is in either the 100–120 VAC or the 200–240 VAC range, whichever applies.
Chapter 4: Installing Optional Peripherals Refer to the IRIX Advanced Site and Server Administration Guide for additional information about configuring your printer. The parallel printer port on the system I/O panel is a 25-pin, Centronics compatible connector. Table 4-7 shows the pin assignments and signals as they relate to a 36-pin Centronics connector.
Chapter 5 Having Trouble? This chapter contains hardware-specific information that can be helpful if you are having trouble with your Power Challenge or Challenge L deskside system. Maintaining Your Hardware and Software This section gives you some basic guidelines to help keep your hardware and the software that runs on it in good working order.
Chapter 5: Having Trouble? • Ensure that all cables are plugged in completely. • Ensure that the system has power surge protection. Software Do’s and Don’ts When your system is up and running, follow these guidelines: • Do not turn off power to a system that is currently started up and running software.
Physical Inspection Checklist If the behavior of your system is operational, marginal, or faulty, first do a physical inspection using the checklist below. If all of the connections seem solid, go on to the section “Using the System Controller” and try to isolate the problem.
Chapter 5: Having Trouble? Using the System Controller The System Controller has three basic operating modes: • It acts as a control conduit when directed by an operator to power off or boot up the system. It actively displays a running account of the boot process and flags any errors encountered.
Using the System Controller the operator from repeatedly applying power when an overvoltage condition exists. The Power-On Process You can monitor the boot process when you power on the system by watching the System Controller. When you turn the key switch to the On (middle) position on the System Controller front panel, it enables voltage to flow to the system backplane.
Chapter 5: Having Trouble? If your CPU has only two microprocessors on board, you should see: PROCESSOR STATUS If you receive a processor status message followed by , you have a CPU B+DD with two of its microprocessors disabled. Contact your system administrator to determine why this was done.
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System Controller On Functions When the System Controller detects a fault condition, it turns off power to the system boards and peripherals. The 48 VDC supplied to the system backplane stays on unless the shutdown was caused by an over-limit temperature condition or other situation that would be harmful to the system.
Chapter 5: Having Trouble? This list describes the buttons in order, from left to right: • Press the Menu button to place the display in the menu mode. • Press the Scroll up button to move up one message in the menu. •...
System Controller On Functions Four information options are available to the user when the key is in the On (middle) position: • the Master CPU Selection menu • the Event History Log menu • the Boot Status menu • the CPU Activity Display The information displays are further described in the following sections, table, and figure.
Chapter 5: Having Trouble? take place. An internal System Controller error never causes the Challenge deskside system to shut down. Whenever possible, the System Controller alerts the master CPU that a system-threatening error situation exists and a shutdown is about to happen.
System Controller On Functions Table 5-1 (continued) System Controller Master CPU Status Messages Master CPU Status Message Context and Meaning of Message BOOT ARBITRATION INCOMPLETE The system was unable to assign a FAULT NO MASTER system master CPU. BOOT ARBITRATION ABORTED An operator pushed one of the front panel buttons while the System Controller was searching for the system...
Chapter 5: Having Trouble? Challenge CPU Board Microprocessor Activity Graph (Histogram) Figure 5-2 Recovering From a System Crash To minimize data loss from a system crash, back up your system daily and verify the backups. Often a graceful recovery from a crash depends upon good backups.
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Recovering From a System Crash on to the next method, and so on. Here is an overview of the different crash recovery methods: • rebooting the system Rebooting usually fixes problems associated with a simple system crash. • restoring system software If you do not find a simple hardware connection problem and you cannot reboot the system, a system file might be damaged or missing.
Chapter 6 Safety and Comfort This chapter gives you some important information on setting up the workstations that are clients of your Challenge deskside server. The information is intended to help set up a workstation for maximum safety and comfort. Human Factors Guidelines for Setting Up Your Workstation You can increase the comfort and safety of your work environment and decrease your chances of cumulative trauma disorders by following the...
Chapter 6: Safety and Comfort ANSI Standard for VDT Workstations Adjustment parameters for workstations are defined in Figure 6-1. Guidelines are shown for small adults (standing height of 150 cm or 59 in) and large adults (standing height of 185 cm or 73 in). Midpoints are also interpolated for persons of more average height.
Human Factors Guidelines for Setting Up Your Workstation Local VDT guidelines issued by country, state, or municipality may apply and supercede the guidelines in Table 6-1. Table 6-1 ANSI/HFS 100–1988 Guidelines for VDT Workplace Adjustment Adjustment Small Adult Midpoint Large Adult cm (in.) cm (in.) cm (in.)
Chapter 6: Safety and Comfort Tips for Setting Up and Using Your Workstation The following tips may be useful for setting up an ergonomic work environment that is safe, comfortable, and productive. Although you may be able to perform this procedure yourself, it is useful to work with a friend to achieve the best fit.
Tips for Setting Up and Using Your Workstation Adjusting Your Chair, Work Surface, and Monitor 1. Adjust your chair first, from a seated position if possible. Your lower leg and thigh should form approximately a 90-degree angle at the knee, and your feet should rest flat on the floor.
30 feet away, stretch, and move around. Electrostatic Discharge Silicon Graphics designs and tests its products to be resistant to effects of electrostatic discharge (ESD). ESD is a source of electromagnetic interference and can cause problems ranging from data errors and lockups to permanent component damage.
Appendix A Hardware Specifications The physical, electrical, environmental, and power specifications for the Challenge deskside server chassis are listed in Table A-1. Table A-1 Challenge Deskside Server Specifications Parameter Characteristics Height 26 inches (65 cm) Width 21 inches (54 cm) Depth 29 inches (74 cm) Weight...
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Appendix A: Hardware Specifications Table A-1 (continued) Challenge Deskside Server Specifications Parameter Characteristics AC Receptacle Type Nema 5-20P for 110 VAC or Nema 6-20P for 220-240 VAC; IEC 30916A/220V 2P/3W International Operating Temperature to 35 C at sea level Nonoperating Temperature –15 to +65 C at sea level...
Appendix B Maintaining Drives This chapter describes how to use and maintain removable media drives. It includes descriptions of front panel lights and switches and instructions on cleaning and maintenance. Always use digital data grade tapes to store or back up information Note: from your system.
Appendix B: Maintaining Drives Archive Python 4320 NT (4 mm DAT Drive) The Archive Python 4320 NT provides 1.3 GB of storage on a 60-meter DDS DAT cassette, and 2.0 GB of storage on a 90-meter DDS DAT cassette. The 4320 NT drive complies with the American National Standards Institute (ANSI) Digital Data Storage (DDS) format and uses a small DAT with 4 mm tape.
Archive Python 4320 NT (4 mm DAT Drive) Cleaning the 4 mm DAT Drive To clean a 4 mm DAT drive: 1. Insert the cleaning kit into the drive. The drive automatically detects that the cassette is a cleaning cassette, then loads and runs the cassette. After about 10 to 15 seconds, the cleaning is complete and the drive ejects the cassette.
Appendix B: Maintaining Drives Care and Cleaning of the Exabyte 8 mm Tape Drive ® Cleaning the tape drive requires use of an Exabyte 8 mm cleaning cartridge, or one approved by Exabyte. Caution: Use of cleaning materials not approved by Exabyte may void the tape drive’s warranty.
Care and Cleaning of the Exabyte 8 mm Tape Drive Table B-2 8 mm Tape Drive Front Panel Status Indicators Yellow LED Green LED Meaning and Corrective Action Power-on initialization—approximately 60 seconds. Passed power-on self tests. Tape is loaded, drive is ready. Off or On Slow Flashing The drive is reading or writing a tape (normal...
Appendix B: Maintaining Drives If neither of these two steps ejects the jammed cassette, contact your service provider. CD-ROM Care and Maintenance CD-ROM drives are most vulnerable to damage when they are unpacked and not yet mounted in a computer system. When handling a drive after unpacking, there are two major types of damage to be aware of: •...
CD-ROM Care and Maintenance Figure B-1 Handling a Compact Disc CD-ROM Environmental Considerations Bringing a disc from a cold to a warm environment may cause moisture to form on its surface. Wipe any condensed moisture off with a soft lint-free cloth (not a paper towel) before use.
Appendix B: Maintaining Drives CD-ROM Front Panel Operational Features A number of operational items are located on the front panel of the CD-ROM drive: • The headphone jack receptacle accepts a 3.5-mm diameter stereo plug. Monitoring of audio signals is available. •...
150 MB Tape Drive Preventive Maintenance Drive status Seconds elapsed On Off LED off − drive ready Caddy load/spin up/standby LED off − disc auto−ejects Unacceptable disc media Cleaning of disc or drive needed Disc is playing an audio track Disc access and transfer = LED on = LED off...
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Appendix B: Maintaining Drives Clean the tape head by following these steps: 1. Remove the tape cartridge from the tape drive. 2. Push the head loading lever to the right, as if you had installed a tape. This engages the tape head, allowing you to reach it. 3.
Digital Linear Tape Maintenance Cleaning the Tape Head Figure B-3 Digital Linear Tape Maintenance The Digital Linear Tape (DLT) drive is a high-performance, high-capacity, 1/2-inch streaming cartridge tape product designed for use on midrange and high-end computing systems. Using data compression and compaction, the DLT drive features a potential formatted capacity of 10-20 GB...
Appendix B: Maintaining Drives (depending on data compression capabilities) and a sustained user data transfer rate of up to 2.5 MB per second. To clean a drive, use only an approved cleaning cartridge (see Figure B-4). You can use a DLT cleaning cartridge approximately 20 times before you must replace it.
Digital Linear Tape Maintenance Do not attempt to remove the tape from the drive while it is going Note: through the cleaning cycle. DLT Tape Cartridge Care and Handling To help your DLT cartridges last as long as possible, store them in a clean environment.
Appendix B: Maintaining Drives Removing a Jammed Tape Cartridge The following instructions are intended to help you if a tape cartridge becomes jammed in the DLT and will not unload. In the case of a stacker that fails to unload, note that a full magazine precludes the tape from unloading. Before calling your service provider, you should try the following: 1.
Appendix C System Controller Messages Tables C-1 through C-3 list messages that can appear in the System Controller’s event history log. Table C-1 System Events - Immediate Power-off Error Message Failure Area/Possible Solution POKA FAIL The System Controller detects a power supply fault and initiates the power-off sequence (except 48V).
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Appendix C: System Controller Messages Table C-1 (continued) System Events - Immediate Power-off Error Message Failure Area/Possible Solution 12VDC OVER Same as above. VOLTAGE -5.2VDC OVER Same as above. VOLTAGE -12VDC OVER Same as above. VOLTAGE 48VDC OVER Same as above. VOLTAGE 1.5VDC UNDER The System Controller detects a power supply fault and...
Table C-1 (continued) System Events - Immediate Power-off Error Message Failure Area/Possible Solution -5.2VDC HIGH Same as above. WARNING -5.2VDC LOW Same as above. WARNING -12VDC HIGH Same as above. WARNING -12VDC LOW Same as above. WARNING 48VDC HIGH Same as above. WARNING 48 VDC LOW Same as above.
Appendix C: System Controller Messages Table C-2 (continued) System Events - Delayed Power-off Error Message Failure Area/Possible Solution BLOWER A RPM FAIL The System Controller detects a fan not at speed. An alarm is sent to the CPU, five seconds later the System Controller initiates the power-off sequence (rackmount systems only).
Table C-3 (continued) System Events - Informative Error Message Error Meaning BOOT ERROR System Controller bootmaster arbitration could not find any host CPU responding on the serial bus. The System Controller is not able to communication with the host CPU. The host CPU may not be running or may continue to boot normally.
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Appendix C: System Controller Messages Table C-4 (continued) Internal System Controller Error Messages Error Message Error Meaning COP FAILURE The Computer Operating Properly (COP) timer exceeded time limits. The System Controller firmware must write to a COP timer port before it times out.
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Table C-4 (continued) Internal System Controller Error Messages Error Message Error Meaning STACK FAULT PID 0–6 One of the seven stack areas used by a System Controller process overflowed its assigned boundaries. TEMP SENSOR FAILURE The System Controller detected an invalid measurement from the temperature sensor.
Appendix D Challenge IO4 PROM, Mezzanine, and Troubleshooting This appendix supplies information about the Challenge IO4 PROM (Programmable Read Only Memory) Command Monitor. This information is separated into hardware configuration commands, environment variables, and known bugs. Basic mezzanine board configurations on the IO4 and troubleshooting tips are also covered.
Appendix D: Challenge IO4 PROM, Mezzanine, and Troubleshooting PROM to wait for operator intervention when the inventory checker notices a problem. You can configure the system so that it continues to boot in spite of nonterminal failures by setting the nonstop environment variable (see the “Environment Variables”...
Environment Variables POD (Power On Diagnostics) Mode In the unlikely event of an extreme hardware failure, the system may drop down into a low-level diagnostic environment known as POD mode. This mode is used as an aid to system diagnosis and is not intended for use by customers.
Appendix D: Challenge IO4 PROM, Mezzanine, and Troubleshooting The root variable tells IRIX the name of the device that holds the root filesystem. Because this variable is used by IRIX, rather than by the PROM, its format is different from the “SystemPartition” and “OSLoadPartition” variables.
Known Bugs Allowing the System to Boot in Spite of Nonterminal Hardware Failures By default, the PROM will stop and generate a warning message if it finds that a component has failed. However, the failure of a single processor or bank of memory may not be serious enough to prevent the system from coming up.
Appendix D: Challenge IO4 PROM, Mezzanine, and Troubleshooting Disk Formatting Fails Using Standalone fx Systems running IRIX release 5.2 or earlier have a PROM problem that causes failure to format in the standalone version of fx. The PROM’s SCSI driver improperly calculates the duration of timeout requests and the PROM times out prematurely.
VME bus: adapter 0 mapped to adapter 3 VME bus: adapter 3 Integral IO4 parallel port: Ebus slot 5 The GCAM board is used only on POWER Challenge systems that Note: have the visualization console (Extreme) option installed. Each system is slightly different, but all systems have at least one IO4 installed.
You can always have one or two short optional mezzanine boards installed on the primary IO4. This is determined by whether you have the visualization console option installed in your POWER Challenge system. When you order a second optional IO4 you can choose the option of having one of the following mezzanine configurations installed:...
Mezzanine Board Configurations Standard Configuration Extreme Graphics Option IO4 board IO4 board VCAM installed Optional GCAM installed Optional short Mezz board Optional short Mezz boards First Additional IO4 Board Configuration Options Optional long Optional short Optional long and Optional short and Mezz boards Mezz boards short Mezz boards...
Appendix D: Challenge IO4 PROM, Mezzanine, and Troubleshooting Standard Configuration Extreme Graphics Option IO4 board IO4 board VCAM installed Optional GCAM installed Optional short Mezz board Optional short Mezz boards First Additional IO4 Board Configuration Options Optional long Optional short Optional long and Optional short and Mezz boards...
IO4 Troubleshooting IO4 Troubleshooting There are a number of troubleshooting steps you can use to identify if the IO4 is the cause of system level faults. Always check for loose connections or damaged cables when trouble with IO4 peripherals occurs. Never plug the Ethernet connector in while the system is powered on.
Warning: All board installations or removals should be performed only by Silicon Graphics trained or certified personnel. Unauthorized access to the cardcage area could result in system damage or even bodily harm, and could void warranty or safety agency approvals for the system.
Appendix E: Challenge VMEbus Implementation VME Board Dimensions The Challenge board slots have a 9U (vertical) form factor and measure 15.75 inches (400 mm) horizontally. The board edges must also be less than or equal to 0.062 inches (1.57 mm). If the board is thicker, the edge of the board must be milled to fit in the card guide.
Special VME Considerations allotment would already be saturated. In addition, it is also possible to use a single 150-watt VMEbus board, providing the remaining VME slots are also not used. Special VME Considerations Generally, there are VME boards or devices that should not be integrated into the Challenge system.
Appendix E: Challenge VMEbus Implementation Note that in some VME enclosures, these plates supply the required additional EMI shielding. However, the Challenge chassis already provides sufficient shielding for boards inside the chassis, so these plates are not necessary. VME Pins Table E-1 through Table E-3 list the pin assignments of the VME P1, P2, and P3 connectors.
Appendix E: Challenge VMEbus Implementation Table E-2 P2 VME Pin Assignments Row A Row B Row C (Note: This row is (Note: This row is user-defined.) user-defined). RESERVED...
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VME Pins Table E-2 (continued) P2 VME Pin Assignments Row A Row B Row C (Note: This row is (Note: This row is user-defined.) user-defined). Table E-3 P3 VME Pin Assignments Row A Row B Row C 1 through 25 Not connected 26, 27 +12V...
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Appendix E: Challenge VMEbus Implementation Table E-4 Signal Definitions Signal Name Definition D00 through Data lines. These lines are tri-state and are not defined until the data strobes (DS0* and DS1*) are asserted by the MASTER. A00 through Address lines. These lines are tri-state and are not defined until the address strobe (AS*) is asserted by the MASTER.
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VME Pins Table E-4 (continued) Signal Definitions Signal Name Definition DTACK Data transfer acknowledge. Asserted by SLAVE to indicate a successful bus transfer. WRITE Write not or read. LWORD Indicates long word transfer (D32). SYSCLK 16 MHz system clock. (Does not control bus timing.) SERCLK Serial data clock.
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Index Numbers 1/4-inch tape drive backups for the system preventive maintenance behavior 4-mm DAT drive. See DAT drive. faulty operation of the system 64bit RISC microprocessors in system boot process monitored from the System Controller 8 mm tape drive cleaning Boot Status menu front panel lights removing jammed cassettes...
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Index CPU activity graph external appearance of the chassis external SCSI connector data compression DAT drive fans capacities fault LED cleaning on System Controller data transfer rate FCI interfaces front panel lights front door loading and unloading cassettes opening of removing jammed cassettes front loading device daughter boards.
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Index Ibus noise interfaces on the SCSI bus information options NVRAM on the System Controller NVRAM log file installing devices front loading SCSI device list of features Off-line switcher (OLS) IO4 mezzanine daughter boards opening the front door I/O panel operating protocols accessing of drives...
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Index serial ports commands and configuration POWERpath-2 system bus serial printer power receptacle connection power specifications LP spooling setup example shut down system software R8000 microprocessor shutdown procedure ranges of adjustment in the work environment sled board settings for SCSI devices reboot command software...
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Index System events Terminal connection of optional ASCII device unload button, on tape drive user-serviceable parts using the keyboard VDT Workstation Adjustment board power budget slots VME expansion slots VME Interface description of work environment comfort and safety of...
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