Appendix: Service Call Conditions; Sc Tables; Service Call Conditions - Ricoh BE-C1 D046 Field Service Manual

5. Appendix: Service Call Conditions

SC Tables

Service Call Conditions

There are 4 levels of service call conditions.
Level Definition
To prevent the machine from being damaged, the SC
A can only be reset by a service representative (see the
note below). The copier cannot be operated at all.
The SC can be reset by turning the main power switch
B off and on if the SC was caused by incorrect sensor
detection.
The copier can be operated as usual except for the
C
unit related to the service call.
The SC history is updated. The machine can be
D
operated as usual.
• If the problem concerns electrical circuit boards, first disconnect then reconnect the connectors before
replacing the PCBs.
• If the problem concerns a motor lock, first check the mechanical load before replacing motors or
sensors.
• When a Level A or B SC occurs while in an SP mode, the display does not indicate the SC number.
If this occurs, check the SC number after leaving the SP mode. This does not apply to Level B' codes.
• Some of these SC codes contain more than one level (SC303-1, SC303-2, SC303-3, etc.); however,
some SCs may display a "-1" even if there is no second or third level (-2, -3).
• Never turn off the main power switch when the power LED is lit or flashing. To avoid damaging the
hard disk or memory, press the operation power switch on the operation panel to turn the power off,
wait for the power LED to go off, then turn the main power switch off.
Reset Procedure
Enter SP mode, then turn the main
power switch off and on.
Turn the operation switch or main
power switch off and on.
A level B' SC can only be reset by
turning the main power switch off and
on.
Turn the operation switch off and on.
The SC is not displayed, but SC
history is updated.
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