Appendix: Service Call Conditions; Service Call Conditions; Service Mode Lock/Unlock - Ricoh D131 Service Manual

2. APPENDIX: SERVICE CALL CONDITIONS

2.1 SERVICE CALL CONDITIONS

2.1.1 SERVICE MODE LOCK/UNLOCK

At locations where the machine contains sensitive data, the customer engineer cannot operate
the machine until the Administrator turns the service mode lock off. This function makes sure that
work on the machine is always done with the permission of the Administrator.
1. If you cannot go into the SP mode, ask the Administrator to log in with the User Tool and then
set "Service Mode Lock" to OFF. After he or she logs in:

User Tools > System Settings > Administrator Tools > Service Mode Lock > OFF

This unlocks the machine and lets you get access to all the SP codes.

The CE can do servicing on the machine and turn the machine off and on. It is not
necessary to ask the Administrator to log in again each time the machine is turned on.
2. If you must use the printer bit switches, go into the SP mode and set SP 5169 to "1".
3. After machine servicing is completed:

Change SP 5169 from "1" to "0".

Turn the machine off and on. Tell the administrator that you completed servicing the
machine.

The Administrator will then set the "Service Mode Lock" to ON.
2.1.2 SERVICE CALL CONDITIONS
There are 4 levels of service call conditions.
Level
Fusing unit SCs displayed on the operation
A panel. The machine is disabled. The user
cannot reset the SC.
SM Appendix
Definition
2-1
Service Call Conditions
Reset Procedure
This is a fatal error. The
machine cannot be used until
the service technician
releases it for servicing with
SP5810, solves the problem,
and then cycles the machine
off/on.
D131/D132/D133