MUTOH ValueJet VJ-1604 Quick Reference

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QUICK
REFERENCE
Full-Color Inkjet Printer
VJ-1604
Read This Manual Before Using The
Printer.
Rev.
VJ1604E-C-00

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Summary of Contents for MUTOH ValueJet VJ-1604

  • Page 1 QUICK REFERENCE Full-Color Inkjet Printer VJ-1604 Read This Manual Before Using The Printer. Rev. VJ1604E-C-00...
  • Page 3: Important Notice

    CAUTION • No part of this product or publication may be reproduced, copied, or transmitted in any form or by any means, except for personal use, without the permission of MUTOH INDUSTRIES LTD. • The product and the contents of this publication may be changed without prior notification.
  • Page 4: Warranty Limitations

    Warranty Limitations 1. MUTOH INDUSTRIES LTD. warrants part repair or replacement as a sole measure only if a failure is found in the system or in the materials and workmanship of the product the seller produced. However, if the cause of failure is uncertain, decide the action after due mutual consultation.
  • Page 5: About This Manual

    Provides information regarding preparation before using the product, directions for daily use, and useful functions. Purpose and Target Readers This manual explains preparations before use and operation procedures for MUTOH Full Color Ink Jet Printer VJ-1604. This manual is prepared for the owners and operators of this printer.
  • Page 6 VJ-1604 QUICK REFERENCE Manual Notation The following symbols are used in this manual for easier understanding of the information. Warnings Meaning It is used in cases where, if it is not avoided, it would lead to dangerous WARNING situations where death or serious injury may be caused. It is used in cases where, if it is not avoided, it would lead to dangerous situation where the situation may cause slight or middle class illness, or when CAUTION...
  • Page 7: Table Of Contents

    Table Of Contents 1 Safety instructions Types and meanings of warnings ....... . . 1-2 Important safety instructions .
  • Page 8 VJ-2606 QUICK REFERENCE 3.7.4 Changing and confirming settings while printing ......3-27 3.7.4.1 Procedure for changing and confirming settings while printing... 3-27 3.7.4.2 Settings that can be changed or confirmed while printing .
  • Page 9: Safety Instructions

    1 Safety instructions This chapter explains the installation of this printer, warning terms that operators need to know, caution items and warning labels on the printer main unit. WARNING • When installing and operating this printer, be sure to follow the directions and warnings in this book.
  • Page 10: Types And Meanings Of Warnings

    VJ-1604 QUICK REFERENCE Types and meanings of warnings There are three steps of classification according to the degree of risk or accident for the warnings in the Operation Manual and warning labels on the printer itself. Understand the meanings of the following warning terms and follow the contents (instructions) in this manual.
  • Page 11: Important Safety Instructions

    Immediately turn OFF the power switch, disconnect the power plug from the electric socket, and contact your local MUTOH dealer. Wire the various cords as directed in the Operation Manual. Mistaken wiring could cause fire.
  • Page 12 VJ-1604 QUICK REFERENCE CAUTION Pay attention to the following points when handling power cable. • Do not do anything forcefully on the power cable. • Do not put heavy objects on the power cable. • Do not bend, twist or pull the power cable by force. •...
  • Page 13 VJ-1604 QUICK REFERENCE When you do not use the printer for a long period, make sure to pull out the power plug from the power socket for safety. Make sure to connect an earth wire to the earth connection that meets the following standards. •...
  • Page 14: Warning Labels

    • It is necessary to replace the labels if they are damaged, lost or illegible. If the warning labels have to be replaced, contact your local MUTOH dealer. 1.3.2 Location and type of warning label Pasting locations of the warning labels are shown in the following figure.
  • Page 15 VJ-1604 QUICK REFERENCE Types of warning labels 1 Safety instructions...
  • Page 16 VJ-1604 QUICK REFERENCE Types of warning labels 1 Safety instructions...
  • Page 17 VJ-1604 QUICK REFERENCE Types of warning labels 1 Safety instructions...
  • Page 18 VJ-1604 QUICK REFERENCE 1-10 1 Safety instructions...
  • Page 19 2 Product overview This chapter explains the features of the printer along with the names and functions of each part. Names of parts and functions ......2-2 2.1.1 Front section .
  • Page 20: Product Overview

    VJ-1604 QUICK REFERENCE Names of parts and functions This section explains the names and functions of each part. 2.1.1 Front section Name Function Media loading lever Used for fixing or releasing media. • Lower the lever to fix the media. •...
  • Page 21: Rear Section

    VJ-1604 QUICK REFERENCE Name Function Maintenance cover Used to prevent the user from touching the inner mechanical section. Open and close in the following cases. • When cleaning the cleaning wiper • When cleaning around the print head It is normally closed. Waste fluid valve Open and close when discharging the waste fluid from the waste fluid tank.
  • Page 22: Operation Panel

    VJ-1604 QUICK REFERENCE 2.1.3 Operation panel Used for setting operation conditions, display of printer status and various functions. Names of each operation key and status display along with the functions are explained. • Refer to the following for details regarding the operation method of the operation panel.
  • Page 23 VJ-1604 QUICK REFERENCE Name Normal Setup menu display [Enter] key • The menu to set is selected and it shifts to the next hierarchy. — • The setting is determined and saved. [Cleaning] key Press and hold this key for two seconds —...
  • Page 24 When an error requiring restart (fatal malfunction for the printer operation) occurs, all lamps blink with an alarm. If the error persists even when the malfunction is fixed, contact your local MUTOH dealer. "7.2.5 Error requiring restart" in the Operation Manual...
  • Page 25: Printer Status

    VJ-1604 QUICK REFERENCE Printer status This chapter explains printer status. 2.2.1 Normal Printing is possible when media is loaded. The various functions for printing can be performed on the operation panel. 2.2.2 Setup menu display Various settings regarding printing can be made from the operation panel. The various functions for printing can be performed on the operation panel.
  • Page 26 VJ-1604 QUICK REFERENCE 2 Product overview...
  • Page 27: Basic Usage

    3 Basic usage This chapter explains how to handle this printer. Print flow chart ......... 3-2 Power cable connection.
  • Page 28: Print Flow Chart

    VJ-1604 QUICK REFERENCE Print flow chart The following flow chart illustrates the procedure for drawing with the printer. Refer to each section as required. 1. Connect the power cable. 3.2 Power cable connection ↓ 2.Turn ON the power. 3.3 Turning the power ON/OFF ↓...
  • Page 29: Power Cable Connection

    Do not route the power cable near heating appliances. NOTE NOTE • Contact your local MUTOH dealer in case of power cable damage. Follow the procedure below to install the power cable. 1. Make sure that the printer is turned OFF. NOTE NOTE •...
  • Page 30 VJ-1604 QUICK REFERENCE 2. Connect the power cables (x 2) to the AC inlets (x 2) on the right side of product. Name AC inlet Power cable 3. Insert the power cable plug firmly in the socket. WARNING • Do not take out or insert the power plug with a wet hand. This could lead to an electric shock.
  • Page 31 VJ-1604 QUICK REFERENCE CAUTION • Pay attention to the following points when handling the power supply plug. Any mishandling of the power cable could cause a fire. • Make sure that no foreign substances such as dust etc. are stuck to the power plug.
  • Page 32: Turning The Power On/Off

    VJ-1604 QUICK REFERENCE Turning the power ON/OFF This section explains how to turn the printer ON/OFF. 3.3.1 Turning the power ON Follow the procedure below to turn the power ON. 1. Press the [Power] key on the operation panel to turn ON the printer. •...
  • Page 33 VJ-1604 QUICK REFERENCE 2. Press the [Power] key on the operation panel to turn OFF the printer. • The Power lamp on the operation panel turns OFF. NOTE NOTE • If the operation panel is in the following status, the power is ON. •...
  • Page 34: Installing Ink Cartridges

    VJ-1604 QUICK REFERENCE Installing ink cartridges This section describes the replacement time and steps of ink cartridges. CAUTION • When handling ink cartridges, pay attention so that ink does not get into your eyes or stick to your skin. If ink gets into your eyes or sticks to your skin, immediately wash it off with water.
  • Page 35 VJ-1604 QUICK REFERENCE Follow the procedure below to install the ink cartridge. 1. Turn the unit ON. • "[KCMY] Discharged" is displayed on the operation panel and the printer starts initial operation. • After the initial operation is compete, "Start Ink Charge– > E" is displayed on the operation panel. 2.
  • Page 36 VJ-1604 QUICK REFERENCE 3. Take out the ink cartridge from the bag and shake it gently two to three times. • Slots for ink cartridges are specified depending on the colors of the ink cartridge. Match the color marked by the side of each slot with the color of the ink cartridge. •...
  • Page 37 If there is no improvement in the print result even after performing Head cleaning, leave the printer unused for an hour or more. Then, perform Head cleaning again and check the print result. If there is still no improvement, contact your local MUTOH dealer. 3 Basic usage 3-11...
  • Page 38: Setting Media

    VJ-1604 QUICK REFERENCE Setting media This section explains how to set media and settings for each media type. NOTE NOTE • Refer to the following for details about handling media. "4.2 Media" in the Operation Manual • Refer to the following for types and details of recommended media. "4.2.1 Media type"...
  • Page 39 VJ-1604 QUICK REFERENCE Follow the procedure below to load roll media. 1. Loosen the fixing levers on the right and left side of the rear. Set the distance between the roll media holders wider than the roll media width. Name Roll media holder (Left) Roll media holder(Right) Roll media...
  • Page 40 VJ-1604 QUICK REFERENCE 3. Set the roll media to the roll media holder(Left). Name Roll media holder (Left) Roll media 4. Set the roll media to the roll media holder(Right) and fixed the fixing lever. Name Roll media holder(Right) Roll media Fixing lever 3-14 3 Basic usage...
  • Page 41: Setting Roll Media

    VJ-1604 QUICK REFERENCE 5. Loosen the fixing levers of the right and left roll media holders, move the roll media to the center and tighten the levers. NOTE NOTE • Fix the roll media holders by pressing the holders to the printer. Name Roll media holder (Left) Roll media holder(Right)
  • Page 42 VJ-1604 QUICK REFERENCE • "Media End" is displayed on the operation panel. 2. Raise the media loading lever. Name Media loading lever • "Lever Up" is displayed on the operation panel. 3. Open the front cover. Name Front cover 3-16 3 Basic usage...
  • Page 43 VJ-1604 QUICK REFERENCE 4. Set the roll media to the media feed slot. NOTE NOTE • If the end of the roll media is not wound tightly, wind it tightly again, and then load Name Roll media Media feed slot 5.
  • Page 44 VJ-1604 QUICK REFERENCE 6. Rewind the roll media a little by rolling the flange on the roll media holder while holding the edge of the media, and eliminate any slack or slant. NOTE NOTE • If you set the roll media free while rewinding, the roll media will fall out from the media feed slot on the rear of the product.
  • Page 45 VJ-1604 QUICK REFERENCE 7. If the edge of the roll media is set less than 5 mm from the edge of the pressurizing roller, follow the procedure below to adjust the position of the roll media. a. Loosen the fixing levers of the right and left roll media holders, and move the roll media to left or right.
  • Page 46 VJ-1604 QUICK REFERENCE NOTE NOTE • When loading the new roll media, cut the front edge of the media if it is not straight. 3.7.3 Cutting media • When loading media that does not feed well, lower the media loading lever further. Name Media loading lever 9.
  • Page 47 VJ-1604 QUICK REFERENCE 10. Press the [+] key or [–] key to select the type of the loaded media. 11. Press the [Enter] key on the operation panel. • The media type is set. • "Media Initial" is displayed on the operation panel and media initial operation starts. NOTE NOTE •...
  • Page 48: Connecting The Printer To A Pc

    VJ-1604 QUICK REFERENCE Connecting the printer to a PC This section explains how to connect the printer and a PC. 3.6.1 System requirements The following are the system requirements for this printer and software server RIP(optional). Operating system Windows 2000 Professional Pentium III processor 1 GHz or more Memory (RAM) 512 MB or more...
  • Page 49: Connecting A Network Interface Cable

    VJ-1604 QUICK REFERENCE 3.6.3 Connecting a network interface cable This section explains how to connect a network interface cable. Follow the procedure below to connect this printer to your PC. 1. Turn OFF both the printer and PC. 2. Insert the network interface cable into the network interface connector located on the right of the printer.
  • Page 50: Operating From The Operation Panel

    VJ-1604 QUICK REFERENCE Operating from the operation panel This section explains various functions that can be operated from the operation panel. • For names and functions of each key, refer to "2.1.3 Operation panel". 3.7.1 Feeding media You can feed roll media at a position that you want. Follow the procedure below to feed media.
  • Page 51: Stopping Printing Operation

    VJ-1604 QUICK REFERENCE 3.7.2 Stopping printing operation If you want to stop printing for some reasons, operate as follows. 1. Stop sending printing data from the computer to the printer. 2. Press the [Cancel] key on the operation panel. • The printer operates as follows.
  • Page 52 VJ-1604 QUICK REFERENCE 3. Open the front cover. Name Front cover 4. Place a razor blade on the media cut groove on the media guide, and cut the roll media. CAUTION • Pay attention to the following points when you cut roll media. Mishandling the razor blade may cause a cut on your finger or hand.
  • Page 53: Changing And Confirming Settings While Printing

    VJ-1604 QUICK REFERENCE 3.7.4 Changing and confirming settings while printing While the printer is operating, you can change or confirm settings for the Panel setup menu. 3.7.4.1 Procedure for changing and confirming settings while printing Follow the procedure below to change or confirm settings for the Panel setup menu. 1.
  • Page 54: Settings That Can Be Changed Or Confirmed While Printing

    VJ-1604 QUICK REFERENCE 3.7.4.2 Settings that can be changed or confirmed while printing NOTE NOTE • The Print start menu is displayed only when the printer is warming up. • When you change a setting during operation, be sure to select "Backup" to save the setting that you changed.
  • Page 55: Menu Setups On The Operation Panel

    VJ-1604 QUICK REFERENCE Menu setups on the operation panel 3.8.1 Menu setup procedure Follow the procedure below to configure each setup menu. 1. Confirm that the operation panel is Normal. 2. Press the [Menu] key on the operation panel. • "Menu 1: Setup>"...
  • Page 56 VJ-1604 QUICK REFERENCE 4. The setting in the blinking part on the LCD monitor of the operation panel can be changed. Press the [+] key or [–] key to change the setting. 5. To save the changed setting, press the [Enter] key on the operation panel. •...
  • Page 57: Panel Setup Menu Overview

    VJ-1604 QUICK REFERENCE 3.8.2 Panel setup menu overview This sub-section explains the Panel setup menu of the printer. There are the following items in the Panel setup menu. Setup item Description Setup menu Various settings of the printer are configured. Test Print menu Performs nozzle check of the print head and setup list.
  • Page 58: Disposal Of Waste Fluids

    VJ-1604 QUICK REFERENCE Disposal of waste fluids The schedule and method for disposal of waste fluid is described below. (1) Disposal period Dispose of waste fluids in the following cases. a. When the waste fluid tank is more than half full. b.
  • Page 59 VJ-1604 QUICK REFERENCE 4. After transferring the waste fluid to the empty container, close the waste fluid valve securely. Name Waste fluid valve 5. Wipe the opening of the waste fluid valve with a cloth, etc. 6. Dispose of the waste fluid as an industrial waste product. •...
  • Page 60 VJ-1604 QUICK REFERENCE 3-34 3 Basic usage...
  • Page 61: Daily Maintenance

    4 Daily maintenance This chapter explains daily maintenance. Replacing consumable components ..... . . 4-2 4.1.1 Replacing ink cartridges ........4-2 4.1.2 Replacing the flushing-box sponges .
  • Page 62: Replacing Consumable Components

    VJ-1604 QUICK REFERENCE Replacing consumable components This section describes when and how to replace the ink cartridges and flushing-box sponge. 4.1.1 Replacing ink cartridges This sub-section describes when to replace the ink cartridges. (1) Replacement time a. When "[****] InkNearEnd" is displayed on the operation panel •...
  • Page 63 VJ-1604 QUICK REFERENCE NOTE NOTE • Use genuine ink cartridges for replacement. This printer is designed to use genuine ink cartridges. If you use an ink cartridge that is not a product of the original manufacturer, • Printing might become blurred, or the end of the ink in the cartridge might not be detected correctly.
  • Page 64 VJ-1604 QUICK REFERENCE 2. Remove the ink cartridge that you want to replace from the ink cartridge slot. NOTE NOTE • Used ink cartridge should be put in a vinyl bag, etc, and dispose of it in compliance with local ordinance and instructions of local authorities. Name Ink cartridge Ink cartridge slots...
  • Page 65: Replacing The Flushing-Box Sponges

    VJ-1604 QUICK REFERENCE 4.1.2 Replacing the flushing-box sponges This section explains how to replace the flushing-box sponges. (1) Replacement time Replace the flushing-box sponges in the following situations. a. When the flushing-box sponge becomes deformed b. When smears of ink appear on media c.
  • Page 66 VJ-1604 QUICK REFERENCE 3. Remove the flushing-box sponge from each flushing box using forceps. Name Flushing boxes Flushing-box sponges CAUTION • Do not drop waste fluid when replacing the flushing-box sponges. If waste fluid comes into contact with the grid roller, the surface of the grid roller will be damaged, and the media feed function may be affected.
  • Page 67: Cleaning The Printer

    If foreign substances or liquids such as water entered the printer, do not use the printer as it is. It could lead to an electric shock or fire.Immediately turn OFF the power switch, disconnect the power plug from the electric socket, and contact your local MUTOH dealer. CAUTION •...
  • Page 68: Cleaning The Inside Of The Printer

    VJ-1604 QUICK REFERENCE 4.2.2 Cleaning the inside of the printer This sub-section describes how to clean the inside of the printer. Follow the procedure below. 1. Open the front cover. Name Front cover 2. Remove paper powder and dust attached to the pressurizing rollers using a soft brush. NOTE NOTE •...
  • Page 69 VJ-1604 QUICK REFERENCE 3. Apply a damp and tightly squeezed soft cloth to wipe out paper powder and ink attached to the platen and media guide. Name Platen Media guide 4. Apply a damp and tightly squeezed soft cloth to wipe off the dirt of the unpainted (silver color) area in the center of the grid roller.
  • Page 70: Head Cleaning

    VJ-1604 QUICK REFERENCE 4.2.3 Head cleaning If printed data is blurred or lacks part of it, clean the print head surface and nozzle (Head cleaning). Follow the procedure below to perform Head cleaning. NOTE NOTE • When not using the printer for a long period (one week or more), perform Head cleaning once a week.
  • Page 71: Cleaning The Cleaning Wiper

    VJ-1604 QUICK REFERENCE NOTE NOTE • If you fail to remove blurs or incompleteness of printing in one Head cleaning, perform strong cleaning. • If blurs or lacking parts in printed media do not disappear with several times of Head cleaning, refer to "5 Troubleshooting", and take appropriate measures. 4.2.4 Cleaning the cleaning wiper This sub-section describes the cleaning steps of the cleaning wiper.
  • Page 72 VJ-1604 QUICK REFERENCE b. Press the [>] key on the operation panel. • "Set1: MediaType" is displayed on the operation panel. c. Press the [+] key or [–] key to select "Set20: CR Maintenance". d. Press the [Enter] key on the operation panel. •...
  • Page 73 VJ-1604 QUICK REFERENCE 3. Press the [Enter] key on the operation panel. • Maintenance starts. • The print head moves to the left. • The cleaning wiper moves forward. • "CR Maintenance: End" is displayed on the operation panel. 4. Open the maintenance cover on the right of the printer. Name Maintenance cover CAUTION...
  • Page 74 VJ-1604 QUICK REFERENCE 5. Use the cleaning stick to remove the ink and dust on the cleaning wiper. a. Cleaning wiper front side: Wipe horizontally. Name Cleaning wiper Cleaning stick Head cap unit b. Cleaning wiper back side: Wipe vertically. Name Cleaning wiper Cleaning stick...
  • Page 75 VJ-1604 QUICK REFERENCE 6. Close the right maintenance cover. • Close the cover firmly until it is locked. Name Maintenance cover 7. Press the [Enter] key on the operation panel. • The print head returns to its original position. • The cleaning wiper returns to its original position.
  • Page 76: Cleaning Around The Print Head

    VJ-1604 QUICK REFERENCE 4.2.5 Cleaning around the print head This section describes how to clean around the print head. (1) Cleaning time When foreign objects, such as dust or ink causing omitted dots or ink drops are attached around the print head.
  • Page 77 VJ-1604 QUICK REFERENCE b. Press the [>] key on the operation panel. • "Set1: MediaType" is displayed on the operation panel. c. Press the [+] key or [–] key to select "Set20: CR Maintenance". d. Press the [Enter] key on the operation panel. •...
  • Page 78 VJ-1604 QUICK REFERENCE 3. Press the [Enter] key on the operation panel. • Maintenance starts. • The print head moves to the left. • "CR Maintenance: End" is displayed on the operation panel. 4. Open the left maintenance cover. Name Maintenance cover 4-18 4 Daily maintenance...
  • Page 79 VJ-1604 QUICK REFERENCE 5. Confirm, using a light such as a penlight, that there are no foreign objects, such as dust or ink attached to the following parts: Name Around the print head Head guide area Nozzle Dust, ink mass CAUTION •...
  • Page 80 VJ-1604 QUICK REFERENCE 6. If foreign objects, such as dust or ink are attached to the print head, remove them using the cleaning stick. Name Around the print head Head guide area Nozzle Dust, ink mass 7. Close the left maintenance cover. •...
  • Page 81 VJ-1604 QUICK REFERENCE • "CR Mainte.: Start" is displayed on the operation panel. 9. Press the [Cancel] key on the operation panel several times. • The printer enters Normal. • Cleaning around the print head is complete. 4 Daily maintenance 4-21...
  • Page 82 VJ-1604 QUICK REFERENCE 4-22 4 Daily maintenance...
  • Page 83: Troubleshooting

    5 Troubleshooting This chapter describes possible troubles during the use of this product and countermeasures. If an error not included in any items of this section occurs, contact your local MUTOH dealer. NOTE NOTE • If you want to receive product warranty, prepare the warranty certificate. If the warranty certificate is not presented, the repair will not be covered by the warranty even if within the warranty period.
  • Page 84: When You Cannot Generate Graphics In The Way You Want

    VJ-1604 QUICK REFERENCE When you cannot generate graphics in the way you want This section explains how to restore printing results that are blurred or have gaps and how to adjust print quality. 5.1.1 Perform Head cleaning If the nozzle check result indicates that the checked points are blurred or missing, clean the print head. 1.
  • Page 85: Adjust The Print Head

    VJ-1604 QUICK REFERENCE 5.1.2 Adjust the print head Follow the procedure below to adjust print quality. NOTE NOTE • This printer was adjusted at factory shipment so that it obtains the optimum print quality. Adjust the quality if the print quality changes after the installation environment or the media is changed.
  • Page 86 VJ-1604 QUICK REFERENCE c. Press the [Enter] key on the operation panel. • "Media: Type 1" is displayed on the operation panel. d. Press the [+] key or [–] key on the operation panel to select the media type to use. e.
  • Page 87 VJ-1604 QUICK REFERENCE Press the [Enter] key on the operation panel. • "Mode: Quality 1 – >" is displayed on the operation panel. • The display shifts to the Printing mode menu. "5.1.1.1.1 Print mode menu" in the Operation Manual 4.
  • Page 88 VJ-1604 QUICK REFERENCE 5. Display the Adjust Print menu on the operation panel. a. Press the [Menu] key on the operation panel. • "Menu 1: Setup>" is displayed on the operation panel. • The operation panel shifts to the Setup menu display. b.
  • Page 89 VJ-1604 QUICK REFERENCE 6. Press the [Enter] key on the operation panel. • A confirmation pattern for quality adjustment is printed. • After the confirmation pattern is printed, "Adj.1: Confirm" is displayed on the operation panel. 7. Confirm that the confirmation pattern printing result is as follows. a.
  • Page 90 VJ-1604 QUICK REFERENCE 8. Register a set value for Bi-D Quality (two-way printing/quality priority mode). a. Press the [+] or [–] key on the operation panel to select "Adj.5: Bi-D Quality". b. Press the [Enter] key on the operation panel. •...
  • Page 91 VJ-1604 QUICK REFERENCE d. Press the [+] or [–] key to enter the number that you selected in step c. e. Press the [Enter] key on the operation panel. • The set value for Bi-D Quality is registered. • "Adjust5:Bi-D quality" is displayed on the operation panel. 9.
  • Page 92: When Media Is Jammed

    VJ-1604 QUICK REFERENCE When media is jammed When the set media is jammed, follow the procedure below to remove it. 1. Turn OFF the power of the printer. 3.3.2 Turning the power OFF 2. Open the front cover. Name Front cover 3.
  • Page 93 VJ-1604 QUICK REFERENCE 4. Raise the media loading lever. Name Media loading lever 5. Pull the media to your side, and cut the torn part with cutting tools such as a razor blade. Name Razor blade Roll media 5 Troubleshooting 5-11...
  • Page 94 VJ-1604 QUICK REFERENCE 6. Turn the flanges of the roll media holders and wind roll media. Name Flanges Roll media 7. If paper dust or pieces of paper remain inside the printer, remove them. 5-12 5 Troubleshooting...
  • Page 95: Troubleshooting

    VJ-1604 QUICK REFERENCE Troubleshooting This section describes undisplayed malfunctions and failures of the printer, possible causes and countermeasures. 5.3.1 Problems in installation and introduction (1) Cannot perform ink replenishment Possible cause Remedy Reference Is the front cover open or media Close the front cover, or lower the media 3.5 Setting media loading lever raised?
  • Page 96: Media-Related Troubleshooting

    VJ-1604 QUICK REFERENCE Possible cause Remedy Reference Is the maintenance cover open? Close the maintenance cover. 4.2.4 Cleaning the cleaning wiper 4.2.5 Cleaning around the print head Is the media loaded at an angle? Load the media straight. 3.5 Setting media Is the ink cartridge inserted? Insert the ink cartridge.
  • Page 97 VJ-1604 QUICK REFERENCE Possible cause Remedy Reference Is the loading position of the media Set the media correctly. 3.5.2 Setting roll correct? media Is the roll media set correctly? Set the roll media correctly. 3.5.1 Loading roll media Are there any foreign materials such as Clean the pressurizing roller.
  • Page 98 VJ-1604 QUICK REFERENCE Possible cause Remedy Reference When the media is set, does it curl Straighten the media or set a new media. 3.5.2 Setting roll upward? media Is the printer used in an environment Only use the printer in an environment that 3.5.1 Loading roll other than the one specified, such as is specified for use.
  • Page 99: Printing-Related Troubleshooting

    VJ-1604 QUICK REFERENCE 5.3.4 Printing-related troubleshooting (1) Printing is partially stained or incomplete NOTE NOTE • Proper print quality may not be obtained with the media other than the recommended one. Possible cause Remedy Reference Does the media include moisture? Replace it with new media.
  • Page 100 VJ-1604 QUICK REFERENCE (4) White or black lines appear on printed media Possible cause Remedy Reference Are you using the recommended Use the recommended media. "4.2.1 Media media? type" in the Operation Manual Is the roll media set correctly? Set the roll media correctly. 3.5.1 Loading roll media Is the nozzle in good condition?
  • Page 101: Error Messages

    VJ-1604 QUICK REFERENCE Error messages This section describes messages displayed during normal printer operation or when errors occur, and solutions to the messages. 5.4.1 Status messages This section describes messages displayed during printer normal operation. When the product is operating correctly, each operation status is displayed on the operation panel as below.
  • Page 102 VJ-1604 QUICK REFERENCE Display Description Reference Cover Open The front cover or maintenance cover is 3.5 Setting media open. 4.2.4 Cleaning the cleaning wiper 4.2.5 Cleaning around the print head Lever Up The media loading lever is raised. Set the 3.5 Setting media media.
  • Page 103: Using Operation Manual Cd

    VJ-1604 QUICK REFERENCE Using Operation Manual CD This section explains how to use the included Operation Manual CD. The Operation Manual of the product is included in the CD-ROM. The Operation Manual of the product is created in the HTML format and can be viewed using Internet Explorer etc.
  • Page 104: Viewing The Operation Manual

    VJ-1604 QUICK REFERENCE 5.5.2 Viewing the Operation Manual Follow the procedure below to view the Operation Manual on your PC. 1. Turn your PC ON. 2. Ensure that your PC boots up correctly, and insert the CD-ROM on which "OPERATION MANUAL CD-ROM for VJ-1604"...
  • Page 105: When The Operation System Is Windows Xp Sp2

    VJ-1604 QUICK REFERENCE 5.5.2.1 When the operation system is Windows XP SP2 When the operation system is Windows XP SP2, it is limited for security reasons to display HTML files (active content) including programs of JavaScript etc. Since the HTML files of the Operation Manual uses active content, information bars including the following may appear and screens may not be displayed correctly when you use browsers like Internet Explorer to open the Operation Manual screen.
  • Page 106 VJ-1604 QUICK REFERENCE 5. Click the check box of "Allow active content from CDs to run on My Computer". NOTE NOTE • The check is off in the default setting and the security control function is valid. By checking the box, active content from the Operation Manual CD is allowed to perform without the operation by the user.
  • Page 107 Index < Symbols > < E > [<] key ..............2-5 Earth ..............3-4 [>] key ..............2-5 Earth terminal ............3-4 [+] key ..............2-5 [Enter] key ............2-5 [–] key ..............2-5 < F > < A > Feeding media ...........3-24 AC inlet ...............2-3 Fine and S.Fine lamp ..........2-6 [Forward↓] key ............2-5 Adjust Print menu ..........5-6 Adjuster ...............2-3...
  • Page 108 VJ-2606 QUICK REFERENCE Media cut groove ........2-2 3-26 Replacing ink cartridges ........4-2 Media feed slot ............ 2-3 Replacing the flushing-box sponges ....4-5 Media guide ..........2-2 Roll media holders ..........2-3 Media holder plate ..........2-3 Media initial operation ........3-21 <...
  • Page 109 Setup menu diagram For Setup menu configuration diagram, refer to the followings. NOTE NOTE • For details of the setup items, refer to followings: • Setup menu (Ready to Print) "5 Panel setup menu" on the Operation Manual. • Setup menu (Receiving / Converting / Printing) 3.7.4 Changing and confirming set values while printing •...
  • Page 110 VJ-1604 QUICK REFERENCE Setup menu diagram (Ready to Print)(1/3) Setup MediaType To Setup menu diagram (Ready to Print)(2/3) Effect None 1 None 2 <Wave 1> Wave 2 Wave 3 Wave 4 Fine&Wave 1 Fine&Wave 2 Fine&Wave 3 Fine&Wave 4 A-S.Fine&Wave B-S.Fine&Wave Flushing Origin...
  • Page 111 VJ-1604 QUICK REFERENCE Setup menu diagram (Ready to Print)(2/3) To Setup menu diagram (Ready to Print)(2/3) <Type 1>~Type 30 Print Mode Quality 1 Quality 2 Quality 3 Quality 4 <Graphics 1> Graphics 2 Banner 1 Banner 2 Banner 3 Banner 4 PF Adjust Pre Heater Off/<30...
  • Page 112 VJ-1604 QUICK REFERENCE To Setup menu diagram (Ready to Print)(3/3) Test Print Nozzle Check Mode Print Set List ALL Set List Palette Adjust Print Confirm Bi-D Quality Bi-D Normal Cleaning Economy Normal Strong LittleCharge Selection MediaType <On> Effect <On> Flushing <On>...
  • Page 113 VJ-1604 QUICK REFERENCE Setup menu diagram (Receiving/Converting/Printing) PrintStart Temperature Pre Heater Platen Heater After Heater Pre Heater Off/30 Platen Heater Off/30 After Heater Off/30 PF Micro Adj. -20pulse~0~20pulse Backup Setup menu diagram...
  • Page 114 VJ-1604 QUICK REFERENCE Setup menu diagram...
  • Page 116: Product Overview This Chapter Explains About The Features Of The Printer Along With The Names And Functions Of Each Part

    4 Daily maintenance This chapter explains the step of the daily maintenance. 5 Troubleshooting This chapter describes possible troubles during the use of this product and countermeasures. MUTOH INDUSTRIES LTD. MUTOH INDUSTRIES LTD. MUTOH AMERICA INC. MUTOH AMERICA INC. MUTOH EUROPE N.V.

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