Table of Contents
1 For Your Safety ......................................................................................15
1.1
For Your Safety ...............................................................................................................16
1.1.1
For Your Safety ..............................................................................................................16
2.1
Incoming Call Features ...................................................................................................20
2.1.1
2.1.1.1
2.1.1.2
Direct In Line (DIL) ......................................................................................................23
2.1.1.3
2.1.1.4
2.1.1.5
2.1.1.6
Intercept Routing .........................................................................................................33
2.1.1.7
2.1.2
Internal Call Features .....................................................................................................39
2.1.2.1
2.1.2.2
Internal Call Block ........................................................................................................41
2.1.3
2.1.3.1
2.1.3.2
2.1.3.3
Call Waiting .................................................................................................................46
2.2
Receiving Group Features .............................................................................................48
2.2.1
Idle Extension Hunting ...................................................................................................48
2.2.2
2.2.2.1
2.2.2.2
Group Call Distribution ................................................................................................54
2.2.2.3
2.2.2.4
Queuing Feature ..........................................................................................................60
2.2.2.5
Distribution Order ........................................................................................................63
2.2.2.6
VIP Call ........................................................................................................................65
2.2.2.7
Overflow Feature .........................................................................................................67
2.2.2.8
Log-in/Log-out .............................................................................................................69
2.2.2.9
Supervisory Feature ....................................................................................................72
2.2.2.10
2.3
2.3.1
2.3.2
Call Forwarding (FWD) ...................................................................................................80
2.3.3
Do Not Disturb (DND) .....................................................................................................86
2.3.4
2.4
Answering Features ........................................................................................................91
2.4.1
2.4.2
2.4.3
Call Pickup .....................................................................................................................93
2.4.4
Hands-free Answerback .................................................................................................98
2.5
Making Call Features ....................................................................................................100
2.5.1
Predialling .....................................................................................................................100
2.5.2
2.5.3
Intercom Call ................................................................................................................102
2.5.4
Trunk Call Features ......................................................................................................104
2.5.4.1
2.5.4.2
Emergency Call .........................................................................................................105
2.5.4.3
Account Code Entry ...................................................................................................106
Table of Contents
Feature Guide
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