Rockwell Automation SMC Dialog Plus User Manual page 154

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Table 10.E Miscellaneous Situations
Situation
Possible Cause
Motor current and
voltage fluctuates
with steady load
Erratic operation
Accelerates too fast
Accelerates too
slow
Fan does not
operate
(97–1000A)
Motor stops too
quickly with
Soft Stop option
Motor stops too
slowly with
Soft Stop option
Fluid surges with
pumps still occur
with the Soft Stop
option
Motor overheats
Motor short circuit
Troubleshooting
Motor
Verify type of motor as a standard
squirrel cage induction motor
Energy Saver
Set Energy Saver Off, then restart.
Erratic Load
Check load conditions
Loose
Shut off all power to controller and
connections
check for loose connections
Starting time
Increase starting time
Initial torque
Lower initial torque setting
Current limit
Decrease current limit setting
setting
Kickstart
Lower kickstart time or turn off
Starting time
Decrease starting time
Initial torque
Increase initial torque setting
Current limit
Increase current limit setting
setting
Kickstart
Increase kickstart time or turn off
Wiring
Check wiring and correct if
necessary
Failed fan(s)
Replace fan(s)
Time setting
Verify the programmed stopping
time and correct if or increase
Stopping time
Verify the programmed stopping
setting
time and correct if necessary
Misapplication
The Soft Stop option is intended to
extend the stopping time for loads
that stop suddenly when power is
removed from the motor.
Misapplication
Soft Stop ramps voltage down over
a set period of time. In the case of
pumps, the voltage may drop too
rapidly to prevent surges. A closed
loop system such as Pump Control
would be more appropriately
suited.
Refer to Publication 150-911
Duty cycle
Preset Slow Speed and Accu-Stop
options: Extended operation at
slow speeds reduces motor cooling
efficiency. Consult motor
manufacturer for motor limitations.
Smart Motor Braking option:
Check duty cycle. Consult motor
manufacturer for motor limitations.
Winding fault
Identify fault and correct.
Check for shorted SCR; replace if
necessary.
Ensure power terminals are secure.
10-5
Possible Solutions
If problem stops, replace
control module
If problem persists, shut off
all power to controller and
check connections

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