To Log Into The Acd System - Yealink SIP-T40P User Manual

User Guide for the SIP-T40P IP Phone
3. Press
4. (Optional.) Enter a string that will appear on the LCD screen in the L abel field.
5. Press the Save soft key to accept the change or the Back soft key to cancel.
ACD key is configurable via web user interface at the path DSSKey->Line Key.

To log into the ACD system:

1. Press the ACD key when the phone is idle.
The LCD screen prompts you the following information:
Us er ID: the identity used to log into the queue.
Password: the password used to log into the queue.
2. Press the L ogin soft key to log in.
Not e Contact your system administrator for the User ID and Password to access the ACD
system.
After configuring an ACD key, you can press the ACD key to log into the
After logging in, you are ready to receive calls from the
ACD key to show your current ACD user status. You can press the A v ail/Unavail soft key
to change your ACD user status. ACD user status synchronizes on both IP phone and
ACD system.
When you set the ACD user status to be available, the ACD key LED illuminates solid
green, and then the server begins distributing calls to your phone. When you set the
ACD user status to be unavailable, the ACD key LED flashes green, and then the server
temporarily stops distributing calls to your phone. To log out of the
L ogout soft key.
Not e It is recommended you configure no more than one ACD key per phone. At any time, at
most one ACD key can be in progress on your phone.
122
or , or the Switch soft key to select A CD from the Ty pe field.
ACD system
. You can press the
ACD system
, press the
ACD system
.