BRAND HandyStep electronic Operating Manual page 37

Troubleshooting
- continued -
Problem
Instrument not responding
- continued -
Instrument not responding
No tone, no light when
placing the HandyStep ®
electronic into the
charging dock
Charge-indicator
is flashing
Dispensing process
interrupted.
Attention!
Volume not completely
discharged
Note:
If other error messages are displayed, remove battery pack and insert it again.
If this does not solve the problem, send instrument in for repair.
Error message displayed
ERR 003
ACC
No message
ERR VOL
Possible cause
Electronic fault or tip connector
not at lowest position when
inserting new tip
- Instrument contains no battery
- Battery pack inserted improperly
- Battery pack faulty
Removal or insertion of
a new battery pack
Dispensing process interrupted by
- Pressing the ∆ key during
dispensing
- electronic faults
- 37 -
Corrective action
3. Display alternating between out TIP and CLO.
Remove tip and close locking lever (without tip).
4. HandyStep electronic automatically carries out a
®
reference run.
5. Display: no TIP
Insert new tip (see page 16).
1. Press ENTER to confirm error.
2. Follow MENU-instructions:
- Display rEF (reference run)
- Press STEP-Key
Attention: Liquid remaining in tip will be discharged
during reference run (rEF). Discharge sample into
suitable vessel (see page 5, point 10).
If error message is still shown on the display remove
battery pack and insert it again (reset).
If this does not solve the problem send instrument back for
repair.
- Insert battery pack.
- Make sure battery contacts are aligned with contacts
in the instrument.
- Replace battery pack.
- Charge battery pack for at least 3.5 hours
inside the HandyStep ® electronic.
1. Press ENTER to confirm error.
2. Restart dispensing by pressing the STEP key.