Default Login - Nortel 1150E User Manual

Default login

If you normally use the same telephone, you need not repeat the entire
login process at the beginning of each shift. The default login places you
in the same ACD queues and the same supervisor that the set had in the
previous login.
To use a Default login:
Call Center Agent/Supervisor Features
1. Press the In-Calls
2. Dial your Agent ID
queue requires a Supervisor ID) or
your Agent ID
is not required).
Note: If queues are retained from a prior
login by an Agent ID, each queue is
displayed for two seconds. Press
Calls, Not Ready, or
cancel display of Multiple Queues.
Key.
(if your
£££
(if a Supervisor ID
££
Make Busy
Dial
In-
to
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