User Manuals: Nortel 1165E IP Phone

Manuals and User Guides for Nortel 1165E IP Phone. We have 3 Nortel 1165E IP Phone manuals available for free PDF download: User Manual, Getting Started

Nortel 1165E User Manual (224 pages)

Brand: Nortel | Category: IP Phone | Size: 3 MB

Revision History
3
Table of Contents
5
Basic Features
12
Telephone Controls
14
Telephone Display
20
USB Support
22
License Notification
23
Call Features and Flexible Feature Codes
23
Security Features
23
- Encrypted Calling
  23
- Station Control Password (SCPW)
  24
Entering Text Using the IP Phone Dialpad
27
Entering Text Using the USB Keyboard
28
Editing Text Using the Soft Keys
29
Before You Begin
31
Connecting Your IP Phone
32
- Qos Configuration Recommendations
  34
Installing and Configuring VPN
35
Configuring Telephone Options
51
Using the Telephone Options Menu
52
- Adjusting the Volume
  53
- Adjusting the Display Screen Contrast
  54
- Selecting a Language
  55
- Selecting Date and Time Format
  56
- Accessing Display Diagnostics
  57
- Choosing a Local Dialpad Tone
  57
- Viewing IP Phone Information
  58
- Diagnostics
  59
- Configuring Call Log Options
  60
- Choosing a Ring Type
  66
- Enabling or Disabling Call Timer
  67
- Enabling Onhook Default Path
  68
- Changing Feature Key Labels
  68
- Configuring the Name Display Format
  70
- Configuring Live Dial Pad
  71
- Configuring Local Menu Options
  73
Preferences Submenu
75
- Display Settings
  76
- Language
  87
- Headsets
  88
- Bluetooth
  92
- File Manager
  104
- Background
  112
Diagnostics
113
- IP Set Information
  114
- Network Diagnostic Tools
  114
- Ethernet Statistics
  114
- IP Network Statistics
  114
- USB Devices
  114
- Advanced Diag Tools
  117
- DHCP Information
  117
- License Information
  117
- VPN Information
  117
- 10. Certificate Information
  118
Configuration
118
- Network Configuration
  118
- Advanced Diag Tools
  119
Locks
119
- Lock Menu
  119
- USB Locks
  120
Using Off-Hook Dialing
121
Using On-Hook Dialing
122
Using Handsfree Dialing
123
Using the Directory Applications
125
Using Predial
128
Using Autodial
129
Using Ring Again
130
Using Last Number Redial
132
Using Speed Call
132
Using System Speed Call
133
Using Hotline
134
Using Intercom Calling
134
Answering a Call
136
Placing a Call on Hold
137
Transferring a Call
138
Using Timed Reminder Recall
139
Using Attendant Recall
140
Using Call Park
140
Recording a Calling Party Number
143
Displaying Incoming Calls
143
Tracing a Malicious Call
144
Using Automatic Answerback
145
Using Call Pickup
145
Using Call Waiting
147
Using Call Forward
149
Using Internal Call Forward
150
Using Remote Call Forward
151
Securing Your IP Phone
153
Setting up a Conference Call
155
Using the Call Join Feature
155
Using Conferee Selectable Display
157
Using Group Call
158
Using Make Set Busy
160
Using Autodial Transfer
161
Using the Buzz Signal
162
Using Call Page Connect to Make an Announcement
162
Using Centrex/Exchange Line Switchhook Flash
163
Charging a Call or Charging a Forced Call
163
Using Enhanced Override
166
Using Forced Camp-On Feature
167
Overriding a Busy Signal
168
Using Privacy Release
169
Using Radio Page
170
Using Voice Call
172
Using the Personal Directory
173
Using the Callers List
176
Using the Redial List
178
Using Virtual Office
180
Using Media Gateway 1000B
189
- Using Test Local Mode
  190
- Using Resume Normal Mode
  190
- Troubleshooting MG 1000B
  191
Configuring Automatic Wake-Up
192
Activating Message Registration
194
Using Maid Identification
195
Displaying Room Status
196
- Accessing External Server Applications
  199
- Regulatory and Safety Information
  201
Other
203
Denan Regulatory Notice for Japan
204
- Before You Begin
  206
- Connecting the Components of the IP Phone
  206
  - Terms You Should Know
    213
  - User Guide
    224

Nortel 1165E User Manual (56 pages)

Nortel Networks IP Phone User Manual

Brand: Nortel | Category: IP Phone | Size: 0 MB

Revision History
3
Table of Contents
5
Basic Features
7
Telephone Controls
10
Telephone Display
15
USB Support
17
Call Features and Flexible Feature Codes
18
Security Features
18
Logging in Without Agent ID (for Basic ACD)
21
Logging in with Agent ID (for Basic ACD or Contact Center Manager)
21
Logging in Using Multiple Queue Assignments (for Basic ACD)
23
- Logging in with an Agent ID and MQA Login Options
  23
- Using Default Login
  25
Logging out
26
Agent Features
27
Answering ACD Calls
27
Using Call Forcing
28
Using Return to Queue on no Answer
29
Using Activity Code
29
Using Emergency
30
Using Not Ready
31
Placing or Answering Non-ACD Calls
31
Contacting Your Supervisor
32
Supervisor Features
35
Using Answer Agent
35
Using the Agent Key
36
Using Answer Emergency
36
Using Call Agent
37
Using Interflow
38
Using Night Service
38
Observing a Call
40
Displaying the Queue
41
Displaying Agent Status
43
Terms You Should Know
45

Nortel 1165E Getting Started (2 pages)

Brand: Nortel | Category: IP Phone | Size: 0 MB

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User Manuals: Nortel 1165E IP Phone

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