Night Service - Nortel 1150E User Manual

To activate Interflow:
Interflow
To stop Interflow:
Interflow

Night Service

To enter Night Service:
Night
To transition to Night Service:
Night
Call Center Supervisor features
1. Press the Interflow
flashes and excess calls are routed to
the destination.
1. Press the Interflow
flashes and excess calls are routed to
the destination.
1. Press the Night
(6=N for Night). The indicator lights
continuously. All calls in the queue and
new calls receive Night Service.
1. Press the Night
(8=T for Transition). The indicator
flashes. Calls in the queue remain in the
queue and new calls receive Night
Service.
Key. The indicator
Key. The indicator
Key and dial 6
Key and dial 8
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