Troubleshooting Mg 1000B; Corporate Directory - Nortel 1150E User Manual

Nortel communication server 1000
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Troubleshooting MG 1000B

The MG 1000B can cause error messages to display on-screen. Table 6
lists error messages and describes actions to correct the causes.
Table 6: Troubleshooting MG 1000B
Display Message
Local Mode
Local Mode
Invalid ID (1)
Local Mode
Invalid ID (2)

Corporate Directory

The Corporate Directory application allows you to search by
entering the characters in the name of the person you are calling,
beginning with the last name. Once you have located the name and
number of the person, you may use the dial soft key to call the
number. You may copy an entry from the Corporate Directory and
paste it into your telephone's Personal Directory for quick access.
To use the Corporate Directory application:
1. Press the
Applications
Probable Cause
Test Local Mode.
Network problem.
Gatekeeper unable to
find end point from
Branch User ID.
Branch User ID not
found in any
equipped Terminal
Number (TN).
App's
Key.
Corporate Directory
Actions
Press the
Services
key, and then select
Resume Normal
Mode.
Contact system
administrator if
problem persists.
Notify system
administrator.
Notify system
administrator.
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