Using Default Login - Nortel NN43112-107 User Manual

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or
Not Ready

Using Default Login

Use the Default Login to log in just one time at the beginning of a shift.
The Default Login uses your previous shift's login to place you in the
same ACD queues with the same supervisor.
To use Default Login:
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Agent and Supervisor features
3. Choose one of the following:
— Press the
— Press the
ACD queue.
1. Lift the handset.
2. Press the In-Calls
3. When "Enter Agent ID" appears on the
screen, use the dial pad to enter your ID.
4. Choose one of the following:
— If your queue requires a Supervisor
ID, press the # key three times.
— If your queue does not require a
Supervisor ID, press the # key two
times.
In-Calls key.
NotReady key to enter the
key.
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