Mindray T1 Service Manual page 5

A condition of this warranty is that the equipment or accessories which are claimed to be defective be returned when
authorized, freight prepaid to Mindray DS USA, Inc., 800 MacArthur Blvd, Mahwah, NJ 07430 or its authorized representative.
Mindray shall not have any responsibility in the event of loss or damage in transit.
Exemptions
Mindray's obligation or liability under this warranty does not include any transportation or other charges or liability for direct,
indirect or consequential damages or delay resulting from the improper use or application of the product or the use of parts
or accessories not approved by Mindray or repairs by people other than Mindray authorized personnel.
This warranty does not extend to:
 Malfunction or damage caused by improper use or man-made failure.
 Malfunction or damage caused by unstable or out-of-range power input.
 Malfunction or damage caused by force majeure events, such as (i) flood, fire and earthquake or other similar elements
of nature or acts of God; (ii) riots, war, civil disorders, rebellions, or revolutions in any country; or (iii) any other cause
beyond the reasonable control of Mindray.
 Malfunction or damage caused by improper operation or repair by unqualified or unauthorized service people.
 Malfunction of the instrument or part whose serial number is not legible.

Others not caused by instrument or part itself.
Return Policy
In the event that it becomes necessary to return a unit to Mindray, follow the instructions below.
1. Obtain a return authorization.
Contact the Mindray Service Department and obtain a Mindray Customer Service Authorization Number. The Mindray
Customer Service Authorization Number must appear on the outside of the shipping container. Return shipments will not be
accepted if the Mindray Customer Service Authorization Number is not clearly visible. Please provide the model number,
serial number, and a brief description of the reason for return.
2. Freight policy
The customer is responsible for freight charges when this product is shipped to Mindray for service (including any relevant
customs fees or other freight related charges).
3. Return address
Please send the part(s) or equipment to the address offered by Customer Service Department.
T1 Service Manual III