Zeiss humphrey HFA II-i series Field Service Manual page 347

Instrument: General
Subject: Technical Support Product Responsibilities
Status: Informational
The following tables indicate the current Primary (1), Secondary (2), Backup (3), and Instrument
Training (4) product responsibilities for the Carl Zeiss Meditec Technical Support Department.
Names in RED indicates a Technical Support Manager:
•
Ralf Homberg – Senior Manager, Technical Support
•
Jurgen Billhofer
•
Carl Gagnon – Manager, Technical Support: Training / Documentation
Names in BLUE indicates a Technical Support Supervisor:
•
Marty Rohman – Supervisor, Technical Support
Documentation: For inquiries pertaining to distribution of service documentation (service bulletins,
service manuals, etc.), contact Gina Giuliano @ ex 4287. For other service
documentation matters, contact the appropriate Technical Support Engineer for
the associated product.
Phone: U.S.: 1-877-486-7473
Fax: 925-557-4652
Training: For inquiries pertaining to Service training, contact:
ÚÚÚ
This bulletin replaces Service Bulletin GEN-003X
– Manager, Technical Support: Hardware / Software
•
Marg Southern @ extension 4497 or
•
Steven Braman @ extension 4489.
PROPRIETARY and CONFIDENTIAL
International: 001-925-557-4100
ÚÚÚ
SERVICE
BULLETIN
No.: GEN-003Y
Date: 10 Apr 08
Pages: 3