Hitachi AMS 2000 Reference Manual page 125

Start
PSUE occurred in the
system (event) log.
Did PSUE occur due to the
CCI command?
YES
Resynchronize the pair.
End
Figure 2-1: Pair Status Information Example Using ShadowImage
•
Table 2-1: ShadowImage Operational Notes
Action
Confirm the message (syslog).
Verify that PSUE is caused by you operation.
Verify the status of the array.
Call maintenance personnel when the array
malfunctions.
For other reasons, call the Hitachi support center.
Hardware maintenance.
Reconfigure and recover the pair.
Hitachi AMS 2000 Family Command Control Interface (CCI) Reference Guide
Message ID: HORCM_102
NO
Collect error log and traces.
Call the maintenance personnel.
Remove the error by cooperating
with the maintenance personnel.
User
User
User
User
User (only for users that are
registered in order to receive a
support)
Hitachi Customer Service
User
Troubleshooting
Action taken by whom
2–3