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Hitachi SVP F 00 Series Manual

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Hitachi Virtual Storage Platform Fx00 and
Gx00
Service Processor Technical Reference
This guide is intended for system administrators, Hitachi Vantara representatives, and authorized service
providers who install, configure, or operate VSP Gx00 models and VSP Fx00 models. In addition, this
guide provides information about setup, configuring, and maintaining both physical and virtual service
processor.
MK-97HM85045-00
May 2018

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Summary of Contents for Hitachi SVP F 00 Series

  • Page 1 Gx00 Service Processor Technical Reference This guide is intended for system administrators, Hitachi Vantara representatives, and authorized service providers who install, configure, or operate VSP Gx00 models and VSP Fx00 models. In addition, this guide provides information about setup, configuring, and maintaining both physical and virtual service processor.
  • Page 2 Materials. “Materials” mean text, data, photographs, graphics, audio, video and documents. Hitachi reserves the right to make changes to this Material at any time without notice and assumes no responsibility for its use. The Materials contain the most current information available at the time of publication.
  • Page 3 Disposal This symbol on the product or on its packaging means that your electrical and electronic equipment should be disposed at the end of life separately from your household wastes. There are separate collection systems for recycling in the European Union. For more information, contact the local authority or the dealer where you purchased the product.

  • Page 4: Table Of Contents

    Service Processor (Windows 10 Enterprise) hardware specifications....23 Physical SVP (Windows 10 Enterprise) electrical specifications....... 24 Physical SVP (Windows 10 Enterprise) environmental specifications....25 Chapter 4: Installing the Hitachi Vantara-supplied SVP....26 Physical SVP network configuration..............26 Physical SVP LAN port assignment............. 27 Default IP address settings................
  • Page 5 Connecting to the physical SVP..............33 Turning on power to the physical SVP............34 Operating the physical SVP in a non-bridged network configuration... 35 Setting the SVP date, time, and time zone settings........37 Disconnecting the management console from the physical SVP....43 Chapter 5: Installing the SVP software on a customer-supplied server.....................
  • Page 6 Network connection for virtual SVP..............107 Virtual SVP requirements................108 Hyper-threading....................109 Configuring the virtual SVP................109 Configuring the SVP guest OS.................112 Logging on to the operating system............112 Configuring the Control Panel display............113 Configuring the desktop................113 Configuring the task bar and the start menu properties......115 Configuring the time settings..............120 Configuring region settings.................121 Configuring the power management settings..........124...
  • Page 7 Downgrading the SVP software...............193 Chapter 10: Security patch and antivirus software......194 Online update....................194 Offline update....................195 Installing antivirus software on the SVP............195 Chapter 11: Setting up SSL encryption..........197 About SSL......................197 SSL encryption of the storage system............. 197 Setting up SSL communications..............199 Updating the SVP server certificate..............200 Creating a private key (.key file)..............
  • Page 8 Mapping the internal SVP network adapters..........253 Renaming the internal SVP network adapters........... 254 Setting the IP address................255 Configuring bridge settings.................256 Installing Hitachi Device Manager - Storage Navigator......266 Chapter 20: Troubleshooting............. 272 Troubleshooting the spanning tree protocol.............272 SVP emergency logon procedure..............272 Appendix A: SVP replacement list............

  • Page 9: Preface

    Preface Intended audience This document is intended for Hitachi Vantara representatives and authorized service providers who install, configure, or operate storage systems. This document is intended for customers inquiring about the features and specifications of the storage system. Readers of this document should be familiar with the following: Data processing and RAID storage systems and their basic functions.

  • Page 10: Changes In This Revision

    Changes in this revision Convention Description < > angle Indicates variables in the following scenarios: brackets Variables are not clearly separated from the surrounding text or ■ from other variables. Example: Status-<report-name><file-version>.csv Variables in headings. ■ [ ] square Indicates optional values. Example: [ a | b ] indicates that you can brackets choose a, b, or nothing.

  • Page 11: Conventions For Storage Capacity Values

    Conventions for storage capacity values Conventions for storage capacity values Physical storage capacity values (for example, disk drive capacity) are calculated based on the following values: Physical capacity unit Value 1 kilobyte (KB) 1,000 (10 ) bytes 1 megabyte (MB) 1,000 KB or 1,000 bytes 1 gigabyte (GB)

  • Page 12: Accessing Product Documentation

    Getting help Hitachi Vantara Support Connect is the destination for technical support of products and solutions sold by Hitachi Vantara. To contact technical support, log on to Hitachi Vantara Support Connect for contact information: https://support.hitachivantara.com/en_us/ contact-us.html. Hitachi Vantara Community is a global online community for Hitachi Vantara customers, partners, independent software vendors, employees, and prospects.

  • Page 13: Chapter 1: Svp Overview

    The SVP is available as a physical (bare-metal) 1U management server or as a 64-bit software application provided by Hitachi Vantara. The physical SVP server and the SVP software applications are supported in the environments shown in the following table.
  • Page 14 Table 2 Service processor (with Windows 7) Server/virtual Minimum SVP Notes and additional Operating system machine version requirements Windows 7 Bare metal 83-01-03-x0/00 Professional installation (see requirements) VMware ESXi 6.0.0 83-03-02-x0/00 KVM on Oracle 83-03-23-x0/00 OS kernel version for Linux 7.2 Oracle Linux: 3.8.13-98.7.1.el7uek.x8 6_64...
  • Page 15 The bare metal servers must meet the following requirements. Item Specification Processor: One core with hyper-threading, two cores without hyper-threading Processor performance comparable to Celeron 1.6 GHz Random-access memory: 3.5 GB per storage system Hard drive capacity: 120 GB per storage system LAN connection: One 1000Base-T The following table lists SVP VM requirements.
  • Page 16 Note: Only one storage array (DKC) can be managed per SVP software instance. Only one SVP software instance can be installed per OS instance. However, multiple virtual machines that each run their own OS/SVP software instance can be installed on a physical server. Other software is not supported when run in the same OS instance with the SVP software.

  • Page 17: Chapter 2: Physical Svp (Windows 7) Hardware Description

    Chapter 2: Physical SVP (Windows 7) hardware description The physical SVP with Windows 7 operating system is provided by Hitachi Vantara. The physical SVP is a 1U management server that attaches to each VSP disk controller (DKC). The following sections describe the front and rear panels of the Hitachi Vantara-supplied physical SVP, along with the physical, electrical, and environmental specifications.

  • Page 18: Svp Rear Panel

    Service processor (Windows 7) hardware specifications The following table lists the hardware specifications for the service processor (SVP) provided by Hitachi Vantara. Caution: The SVP is not supported in high-temperature environments. Do not operate it in locations with temperatures above 40°C.

  • Page 19: Physical Svp (Windows 7) Electrical Specifications

    2 x 4-cm 4-pin PWM fans Operating system Windows Embedded Standard 7 Physical SVP (Windows 7) electrical specifications The following table lists the electrical specifications for the physical SVP supplied by Hitachi Vantara. Item Specification Rated AC voltage 100-240 V, 50-60 Hz, 4.2 - 1.8A...

  • Page 20: Physical Svp (Windows 7) Environmental Specifications

    VA is 140.69, with a 0.8 power factor. Note: The measurements are not kilo values. Physical SVP (Windows 7) environmental specifications The following table lists the environmental specifications for the physical SVP supplied by Hitachi Vantara. Item Specification Operating temperature 41°F ~ 95°F...
  • Page 21 Physical SVP (Windows 7) environmental specifications (-40°C ~ 60°C) Operating relative humidity range 8% ~ 90% (non-condensing) Non-operating relative humidity range 5% - 95% (non-condensing) Chapter 2: Physical SVP (Windows 7) hardware description Service Processor Technical Reference...

  • Page 22: Chapter 3: Physical Svp (Windows 10 Enterprise) Hardware Description

    The physical SVP with Windows 10 Enterprise operating system is provided by Hitachi Vantara. The physical SVP is a 1U management server that attaches to each VSP disk controller (DKC). The following sections describe the front and rear panels of the Hitachi Vantara-supplied physical SVP, along with the physical, electrical, and environmental specifications.

  • Page 23: Svp Rear Panel

    LAN4 and attached to switches. For more information, contact customer support. Service Processor (Windows 10 Enterprise) hardware specifications The following table lists the hardware specifications for the service processor (Windows 10 Enterprise) provided by Hitachi Vantara. Chapter 3: Physical SVP (Windows 10 Enterprise) hardware description Service Processor Technical Reference...

  • Page 24: Physical Svp (Windows 10 Enterprise) Electrical Specifications

    40°C (104° Fahrenheit). Physical SVP (Windows 10 Enterprise) electrical specifications The following table lists the electrical specifications for the physical SVP supplied by Hitachi Vantara. Item Specification Rated AC voltage 100-240 V, 50-60 Hz, 4 - 2A...

  • Page 25: Physical Svp (Windows 10 Enterprise) Environmental Specifications

    ■ EN 60950/IEC 60950-Compliant ■ Physical SVP (Windows 10 Enterprise) environmental specifications The following table lists the environmental specifications for the physical SVP supplied by Hitachi Vantara. Item Specification Operating temperature 41°F ~ 104°F (5°C ~ 40°C) Non-operating temperature range -40°F ~ 158°F...

  • Page 26: Chapter 4: Installing The Hitachi Vantara-Supplied Svp

    Chapter 4: Installing the Hitachi Vantara- supplied SVP Hitachi Vantara provides a 1U SVP for use with the VSP Gx00 models and VSP Fx00 models. The SVP operates independently from the storage system's CPU and operating system. The SVP provides out‑of‑band configuration and management of the storage system, and collects performance data for key components to enable diagnostic testing and analysis.

  • Page 27: Physical Svp Lan Port Assignment

    The IPMI port is an IPMI-dedicated port connected to the BMC in the SVP and is invisible from the Windows operating system. For security reasons, the IPMI port cannot be enabled in BIOS setting and is not supported for the SVP. Chapter 4: Installing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...

  • Page 28: Default Ip Address Settings

    DKC CTL1 N/A (DHCP) 192.168.0.15 Part of the (CTL1) bridge. Management DKC CTL2 N/A (DHCP) 192.168.0.15 Part of the (CTL2) bridge. IPMI User PC <-- (disabled) supported (user's discretion) Chapter 4: Installing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...

  • Page 29: Installing A Physical Svp

    If a small form factor drive tray (DBS) or dense intermix drive tray (DB60) is added at ■ the top of the rack, prepare a 1U space between the system and the small form factor, large form factor, and dense intermix drive trays. Chapter 4: Installing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...

  • Page 30: Choosing A Mounting Location

    The physical SVP includes chassis ears that you must remove before installing the rails. Procedure 1. Remove the chassis ears. a. Locate and remove the three screws holding the chassis ear in place. b. Repeat with the other chassis ear. Chapter 4: Installing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...

  • Page 31: Installing The Outer Rails To The Rack

    M5 screw on one side of the rail and a safety nut on the other side. Then connect the short outer rail to the vertical rail at the rear of the rack using another washer and M5 screw. Chapter 4: Installing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...

  • Page 32: Installing The Physical Svp Into The Rack

    If necessary, press the locking tabs when inserting. When the SVP enclosure is pushed completely into the rack, the locking tabs snap into the locked position. Chapter 4: Installing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...

  • Page 33: Connecting To The Physical Svp

    2. Connect the LAN2 port to a management console PC. Typically, this is a notebook PC. 3. Connect the LAN3 port to the user LAN port on storage system controller 1. Chapter 4: Installing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...

  • Page 34: Turning On Power To The Physical Svp

    SVP. Do not use a power cable designed for another device. Procedure 1. Attach the supplied power cable to the power socket on the rear panel of the physical SVP. Chapter 4: Installing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...

  • Page 35: Operating The Physical Svp In A Non-Bridged Network Configuration

    3. In the Remote Desktop Connection window, select Control Panel > Network and Sharing Center. 4. Click Change adapter settings. 5. Right-click the network bridge icon, and then click Disable. The SVP internal bridge is now disabled. Chapter 4: Installing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...
  • Page 36 Ethernet switches. The following figure shows a CBSS and CBSL storage system in a non-bridged environment. The following figure shows a CBLM and CBLH storage system in a non-bridged environment. Chapter 4: Installing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...

  • Page 37: Setting The Svp Date, Time, And Time Zone Settings

    Confirm the Management Utility window opens on the PC. ■ Procedure 1. In the desktop, click the Start button, and then click Control Panel. 2. Click Clock, Language, and Region. 3. Click Date and Time. Chapter 4: Installing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...
  • Page 38 4. Click Change date and time. 5. Set the year, month, day, and time, and then click OK. 6. In the Date and Time tab, click Change time zone. Chapter 4: Installing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...
  • Page 39 Note: Set the SVP date, time, and time zone according to the local time of the location of the installed SVP. 7. Select a UTC time zone from the drop-down list, and then click OK. Chapter 4: Installing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...
  • Page 40 10. Log on to the maintenance utility. a. In the left pane, click Administration > Date & Time. b. To the right, under Date & Time, click Set Up. Chapter 4: Installing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...
  • Page 41 Setting the SVP date, time, and time zone settings c. In the Set Up Date & Time page, enter the date and time settings. Chapter 4: Installing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...
  • Page 42 No: Date & Time Set the date and time manually. Click the field, and ■ then click a date from the pop-up calendar. Enter the minutes ■ and seconds manually. Chapter 4: Installing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...

  • Page 43: Disconnecting The Management Console From The Physical Svp

    If you need to disconnect the management console from the physical SVP, use the following procedure. Procedure 1. Click the Start button on the SVP desktop. 2. Click Log off > Disconnect. Result The SVP disconnects from the PC. Chapter 4: Installing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...

  • Page 44: Chapter 5: Installing The Svp Software On A Customer-Supplied Server

    The SVP provides out‑of‑band configuration and management of the storage system, and collects performance data for key components to enable diagnostic testing and analysis. To meet the SVP requirement for VSP Gx00 models and VSP Fx00 models, Hitachi Vantara supports bare-metal SVP installations.

  • Page 45: Configuring The Operating System

    Configuring the operating system If you intend to install the SVP software using a language other than English and Japanese, change the SVP's locale setting to reflect the appropriate language using the procedure for the Windows version installed on the SVP. For more information, see the instructions for your Windows operating system.

  • Page 46: Configuring The Control Panel Display

    Configuring the Control Panel display Configuring the Control Panel display Procedure 1. Open the Control Panel. 2. From the View by list, select Large icons. Note: After configuring the control panel display, configure the desktop. Configuring the desktop Configure the Windows screen saver function on the SVP. Procedure 1.

  • Page 47: Configuring The Task Bar And The Start Menu Properties

    Configuring the task bar and the start menu properties Next steps Configure the task bar and the start menu properties. Configuring the task bar and the start menu properties Configure the Taskbar and Start menu properties on the Windows operating system running on the SVP.
  • Page 48 Configuring the task bar and the start menu properties 3. In the Notification Area Icons window, check Always show all icons and notifications on the taskbar. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...
  • Page 49 Configuring the task bar and the start menu properties 4. Click OK. 5. Click Control Panel > Taskbar and Start Menu Properties (task bar property), and then click the Start Menu tab. 6. Click Customize. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...
  • Page 50 Configuring the task bar and the start menu properties 7. In the Customize Start Menu window, check Run command and click Display on the All Programs menu and the Start menu. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...
  • Page 51 Configuring the task bar and the start menu properties 8. Under Music, check Don’t display this item. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...

  • Page 52: Configuring The Time Settings

    Configuring the time settings 9. Click OK. 10. In the Taskbar and Start Menu Properties window, click OK. Note: After configuring the Task bar and Start Menu properties, configure the time settings. Configuring the time settings Configure the SVP for Universal Coordinated Time, and then configure it to not synchronize with an Internet time server.

  • Page 53: Configuring Region Settings

    Configuring region settings Procedure 1. Click Control Panel > Date and Time, and then click the Date and Time tab. 2. Click Change time zone. 3. In the Time Zone Settings window, click (UTC) Coordinated Universal Time, and then click OK. 4.
  • Page 54 Configuring region settings 2. Click Change keyboards. 3. In the Text Service and Input Languages window, click the Language Bar tab. 4. Click Hidden, and then click OK. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...
  • Page 55 Configuring region settings 5. Click Control Panel > Region and Language, and then click the Administrative tab. 6. Click Change system locale. 7. In the Region and Language settings window, for Current system locale, select the language for your region or preference. 8.

  • Page 56: Configuring The Power Management Settings

    Configuring the power management settings 14. In the Region and Language window, click OK. Note: After configuring the region settings, configure the power management settings. Configuring the power management settings For optimum performance, the SVP requires specific power management settings. Procedure 1.
  • Page 57 Configuring the power management settings 4. In the Edit Plan Setting window, click Change settings that are currently unavailable. 5. In Turn off the display, select Never, and then click Change advanced power settings. 6. In the Advanced settings tab of the Power Options window, click Change settings that are currently unavailable.
  • Page 58 Configuring the power management settings 7. Click Processor power management > Minimum processor state, and then select Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...

  • Page 59: Configuring Action Center Settings

    Configuring Action Center settings 8. Click OK. 9. In the Edit Plan Setting window, click Save change, and then close the window. Note: After defining the power management settings, configure the Action Center settings. Configuring Action Center settings All settings in the Windows Action Center must be disabled. Procedure 1.
  • Page 60 Configuring Action Center settings 2. In the Change Action Center settings window, clear all the items, click OK, and then close the window. Note: After configuring Action Center settings, configure the troubleshooting settings. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...

  • Page 61: Configuring The Troubleshooting Settings

    Configuring the troubleshooting settings Configuring the troubleshooting settings The Windows Computer Maintenance setting must be disabled. Procedure 1. Click Control Panel > Troubleshooting, and then click Change settings. 2. In the Change settings window, for Computer Maintenance, click Off, and clear all configuration options below Other settings.

  • Page 62: Configuring The Remote Desktop Settings

    Configuring the Remote Desktop settings Configuring the Remote Desktop settings Remote access to the SVP is required and appropriate Windows firewall settings must be configured. Procedure 1. Click Control Panel > System, and then click Remote settings. 2. In the System Properties window, click the Remote tab. 3.
  • Page 63 Configuring the Remote Desktop settings 7. Click OK to close the System Properties window. 8. Close the System window. 9. Click Control Panel > Windows Firewall, and then click Allow a program or feature through Windows firewall. 10. Click Change settings, and then verify Remote Desktop and Remote Desktop - RemoteFX for both Home/Work (Private) and Public are selected.

  • Page 64: Configuring Internet Explorer Settings

    Configuring Internet Explorer settings 11. Click OK. 12. Close the Windows Firewall window. Note: After configuring the Remote Desktop settings, configure the Internet Explorer settings. Configuring Internet Explorer settings Configure Internet Explorer advanced, security, and properties settings. Procedure 1. Click Control Panel > Internet Options, and then click the Advanced tab to modify the settings.
  • Page 65 Configuring Internet Explorer settings 2. Under Security, select Allow active content to run in files on My Computer. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...
  • Page 66 Configuring Internet Explorer settings 3. Clear Use SSL 3.0. 4. If SSL 2.0 is selected, clear it. 5. Select Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...
  • Page 67 Configuring Internet Explorer settings 6. Click OK. 7. Close the Internet Properties window. 8. From the Control Panel window, click System and Security > Action Center. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...
  • Page 68 Configuring Internet Explorer settings 9. If the SmartScreen Filter window appears, click OK. 10. Click All Programs > Internet Explorer. 11. If the Set Up Windows Internet Explorer 8 window appears, click Next. 12. In the Turn on Suggested Sites window, click No, don’t turn on, and then click Next.
  • Page 69 Configuring Internet Explorer settings 13. In the Choose your settings window, click Use express settings, and then click Finish. 14. When an error indicates that an Internet connection is not established, close Internet Explorer. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...

  • Page 70: Disabling The Auto-Execute Feature

    Disabling the auto-execute feature Note: After configuring Internet Explorer settings, disable the auto- execute feature. Disabling the auto-execute feature The SVP requires the Windows AutoPlay feature be turned off. Procedure 1. Click Start > Run, and then type gpedit.msc to start the Group Policy Editor. 2.
  • Page 71 Disabling the auto-execute feature 4. In the Property window, click Enabled and select All drives, and then click OK. 5. Close the Group Policy Editor. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...

  • Page 72: Configuring The Registry

    Configuring the Registry 6. Click Control Panel > Autoplay. 7. Clear Use Autoplay for all media and devices, and then click Save. Note: After disabling the auto-execute feature, configure the Registry. Configuring the Registry Use Regedit to edit the Windows Registry on the SVP. Procedure 1.
  • Page 73 Configuring the Registry d. Double-click restrictanonymous. e. Set Value data to 1, verify Hexadecimal is selected, and then click OK. 2. Disable the beep when Remote Desktop Connection is connected: a. In the Registry Editor window, navigate to HKEY_LOCAL_MACHINE\System \CurrentControlSet\Control\Terminal Server. b.
  • Page 74 Configuring the Registry d. Double-click DisableBeep. e. Set Value data to 1, verify Hexadecimal is selected, and then click OK. 3. Configure Remote Desktop Connection: a. In the Registry Editor window, navigate to HKEY_LOCAL_MACHINE\SOFTWARE \Policies\Microsoft\Windows NT\Terminal Services. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...
  • Page 75 Configuring the Registry b. In the Edit menu, click New > DWORD (32-bit) Value. c. Type fPromptForPassword. d. Double-click fPromptForPassword. e. Set Value data to 1, verify Hexadecimal is selected, and then click OK. f. In the Edit menu, click New > DWORD (32-bit) Value. g.

  • Page 76: Enabling Icmp (Ping) Reply

    Enabling ICMP (ping) reply 4. Restart the server. Note: After configuring the Registry, enable ICMP (ping) reply. Enabling ICMP (ping) reply The Internet Control Message Protocol (ICMP) is a supporting protocol in the Internet protocol suite. The protocol is used by network devices, such as routers, to send error messages and operational information indicating, as an example, a requested service is not available or a host or router could not be reached.
  • Page 77 Enabling ICMP (ping) reply 2. In the left pane, click Inbound Rules. 3. Click all the following inbound rules, and then right-click and click Enable Rules. File and Printer Sharing (Echo Request - ICMPv4-In) (Profile=Domain) ■ File and Printer Sharing (Echo Request - ICMPv4-In) (Profile=Private) ■...

  • Page 78: Changing The Computer Name

    Changing the computer name File and Printer Sharing (Echo Request - ICMPv6-In) (Profile=Domain) ■ File and Printer Sharing (Echo Request - ICMPv6-In) (Profile=Private) ■ Note: After enabling ICMP (ping) reply, change the computer name. Changing the computer name Changing the computer name allows the SVP to be identified easily. Procedure 1.
  • Page 79 Changing the computer name 3. In the Computer Name field, type SVP-PC. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...
  • Page 80 Changing the computer name 4. When prompted to restart your computer, click OK. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...
  • Page 81 Changing the computer name 5. Click Close. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...
  • Page 82 Changing the computer name 6. Click Restart Now. 7. Wait for the server to restart. Note: After changing the computer name, change the account name. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...

  • Page 83: Changing The Account Name

    Changing the account name Changing the account name The following user names might differ from the user name that was specified during the Windows installation. Procedure 1. Click Control Panel > User Accounts, and then click Change your account name. 2.
  • Page 84 Changing the account name 3. Close the User Accounts window. 4. Click Control Panel > Administrative Tools, and then click Computer Management. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...
  • Page 85 Changing the account name 5. Click Computer Management (Local) > System Tools, and then click Local Users and Groups > Users. 6. In the right window, right-click User, and then click Rename. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...
  • Page 86 Changing the account name 7. Rename User to SVP. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...

  • Page 87: Configuring The Password Setting For Administrator

    Configuring the password setting for Administrator 8. Close the Computer Management window, and then close the Administrative Tools window. Note: After changing the account name, configure the password setting for the Administrator. Configuring the password setting for Administrator The Windows Administrator password must be configured for use with the SVP. Procedure 1.
  • Page 88 Configuring the password setting for Administrator 2. Click Computer Management (Local) > System Tools, and then click Local Users and Groups > Users. 3. In the right window, right-click Administrator, and then click Set Password. 4. In the warning message, click Proceed. 5.

  • Page 89: Changing The Password Setting

    Changing the password setting 7. Close the Computer Management window, and then close the Administrative Tools window. 8. Restart Windows. Note: After configuring the password setting for Administrator, change the password setting. Changing the password setting Change the password for the Windows operating system running on the SVP. Procedure 1.

  • Page 90: Configuring Internet Information Services

    Configuring Internet Information Services 4. Click Create password. 5. Close the window. Note: After changing the password setting, install the SVP software. Configuring Internet Information Services Internet Information Services (IIS) is an extensible web server created by Microsoft for use with Windows operating systems. Procedure 1.
  • Page 91 Configuring Internet Information Services 4. Check the following check boxes: FTP Server ■ FTP Extensibility ■ FTP Service ■ Web Management Tools ■ IIS 6 Management Compatibility ■ IIS 6 Scripting Tools ■ IIS 6 WMI Compatibility ■ IIS Metabase and IIS 6 configuration compatibility ■...

  • Page 92: Installing The Svp Software

    Installing the SVP software Next steps Install the SVP software. Installing the SVP software You install the SVP software from the SVP ISO image for your storage system. This image is part of the microcode distribution set and has the file name H8-SVP-XXX-XX.iso. Procedure 1.
  • Page 93 Installing the SVP software 4. Click the Local Resources tab, and then click More. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...
  • Page 94 Installing the SVP software 5. Expand Drives, and then check the drive that has the ISO. 6. Click Connect. 7. When prompted to enter your credentials, enter your SVP password and click OK. 8. Perform the appropriate step: If you have WinZip installed on the VM, extract the ISO locally, and then go to ■...
  • Page 95 Installing the SVP software 9. In the Windows Security Alert window, select Private networks, such as my home or work network. Then clear Public networks, such as those in airports and coffee shops (not recommended because the networks often have little or no security).
  • Page 96 Installing the SVP software 11. Click Apply. 12. Add the storage system. 13. Register the storage system. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...
  • Page 97 Installing the SVP software 14. Click the storage system. You are presented with the following two options: Upgrading the firmware and adding the storage system ■ Adding the storage system without upgrading the firmware ■ 15. If the storage system firmware is current, click Select Update Objects and clear Firmware (Storage System).
  • Page 98 Installing the SVP software 16. Click Apply, and then click Confirm to added the storage system to the SVP. 17. On the Desktop, click the Open StorageDevice List shortcut. Chapter 5: Installing the SVP software on a customer-supplied server Service Processor Technical Reference...
  • Page 99 Installing the SVP software Wait 10-15 minutes for all the services to start. 18. After the services are ready, click the storage system to start Hitachi Device Manager - Storage Navigator. Chapter 5: Installing the SVP software on a customer-supplied server...

  • Page 100: Chapter 6: Installing The Svp Software On An Oracle Linux Kvm Host

    Chapter 6: Installing the SVP software on an Oracle Linux KVM host Hitachi Vantara supports configurations where a single SVP communicates with a single VSP Gx00 or VSP Fx00 model. This configuration can coexist with, or replace, all other physical, virtual, and bare-metal SVP configurations.

  • Page 101: Minimum Requirements For An Oracle Linux Kvm Svp

    Minimum requirements for an Oracle Linux KVM SVP Note: In this figure, the HCS instance can also run as a VM instance. If the controllers are connected to a physical SVP, remove the Ethernet cables from the LAN3 and LAN4 ports on the SVP, and connect them to the network switch. Minimum requirements for an Oracle Linux KVM SVP An SVP that will be used in an Oracle Linux KVM environment requires the following minimum requirements.

  • Page 102: Hyper-Threading

    Hyper-threading SVP Guest OS (1 DKC) (maximum 1 DKC per SVP guest OS) Two vCPUs ■ One virtual network adapter ■ 4-GB RAM ■ 120-GB disk space ■ Windows 7 Professional (64-bit) ■ Miscellaneous WinZip ■ Hyper-threading Verify that hyper-threading is active for the Oracle Linux KVM server and VM guest host. (Hyper-threading is enabled by default.) The following figure shows an example of hyper-threading on an Oracle Linux KVM server.

  • Page 103: Configuring The Oracle Linux Kvm-Based Svp

    Configuring the Oracle Linux KVM-based SVP Configuring the Oracle Linux KVM-based SVP After preparing the environment, activating hyper-threading on both the Oracle Linux KVM server and VM guest host, and verifying the configuration layout, configure the SVP in the Oracle Linux KVM environment. Procedure 1.
  • Page 104 Configuring the Oracle Linux KVM-based SVP 3. Configure the network settings for the VM. The IP address must allow communication with the storage system controllers. Chapter 6: Installing the SVP software on an Oracle Linux KVM host Service Processor Technical Reference...
  • Page 105 Configuring the Oracle Linux KVM-based SVP 4. Configure a Remote Desktop connection. Chapter 6: Installing the SVP software on an Oracle Linux KVM host Service Processor Technical Reference...

  • Page 106: Where To Go From Here

    Where to go from here Where to go from here To complete the installation, perform the following steps. For details, refer to the equivalent instructions for installing the SVP on a VMware ESXi host. Procedure 1. Configure the SVP guest OS. 2.

  • Page 107: Chapter 7: Installing The Svp Software On A Vmware Esxi Host

    Network connection for virtual SVP The SVP and storage system connection ports located at the rear of the components. The following figure shows the physical network connection for a virtual SVP and Hitachi Virtual Storage Platform G800. Adjust your connections appropriately if using different VSP Gx00 models or VSP Fx00 models.

  • Page 108: Virtual Svp Requirements

    Virtual SVP requirements Note: The ESXi server running the VM instance cannot be used with the storage system they belong to different subnets, and if a router or a firewall is filtering packets according to a defined condition. There is no distance limit between the server running the SVP application and the storage array being managed if they belong to the same subnet.

  • Page 109: Hyper-Threading

    Hyper-threading SVP Guest OS (maximum one DKC per SVP guest OS) Two virtual CPUs ■ One virtual network adapter ■ 4 GB RAM ■ 120 GB disk space ■ One of the following 64-bit operating systems: ■ For VMware ESXi 6.0.0: Windows 7 Professional (64-bit) ●...
  • Page 110 Configuring the virtual SVP 3. Configure network settings for the VM. The specified IP address must allow communication with the storage system controllers. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...
  • Page 111 Configuring the virtual SVP 4. Configure a Remote Desktop connection. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...

  • Page 112: Configuring The Svp Guest Os

    Configuring the SVP guest OS Note: After completing the configuration task, configure the SVP guest Configuring the SVP guest OS The following procedures describe how to configure the SVP guest OS. Before you begin, ensure Hyper-Threading is active for the ESXi server and VM guest host is configured. Logging on to the operating system Using the Remote Desktop Connection, log on as the specified user assigned during the guest OS installation (for example, Administrator).

  • Page 113: Configuring The Control Panel Display

    Configuring the Control Panel display After logging on successfully, configure the control panel display. Configuring the Control Panel display Procedure 1. Open the Control Panel. 2. From the View by list, select Large icons. Note: After configuring the control panel display, configure the desktop. Configuring the desktop Configure the Windows screen saver function on the SVP.
  • Page 114 Configuring the desktop 2. Click Screen saver. 3. In Screen saver, click Blank, and then set Wait to 60 (minutes). 4. Click OK. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...

  • Page 115: Configuring The Task Bar And The Start Menu Properties

    Configuring the task bar and the start menu properties Next steps Configure the task bar and the start menu properties. Configuring the task bar and the start menu properties Configure the Taskbar and Start menu properties on the Windows operating system running on the SVP.
  • Page 116 Configuring the task bar and the start menu properties 3. In the Notification Area Icons window, check Always show all icons and notifications on the taskbar. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...
  • Page 117 Configuring the task bar and the start menu properties 4. Click OK. 5. Click Control Panel > Taskbar and Start Menu Properties (task bar property), and then click the Start Menu tab. 6. Click Customize. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...
  • Page 118 Configuring the task bar and the start menu properties 7. In the Customize Start Menu window, check Run command and click Display on the All Programs menu and the Start menu. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...
  • Page 119 Configuring the task bar and the start menu properties 8. Under Music, check Don’t display this item. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...

  • Page 120: Configuring The Time Settings

    Configuring the time settings 9. Click OK. 10. In the Taskbar and Start Menu Properties window, click OK. Note: After configuring the Task bar and Start Menu properties, configure the time settings. Configuring the time settings Configure the SVP for Universal Coordinated Time, and then configure it to not synchronize with an Internet time server.

  • Page 121: Configuring Region Settings

    Configuring region settings Procedure 1. Click Control Panel > Date and Time, and then click the Date and Time tab. 2. Click Change time zone. 3. In the Time Zone Settings window, click (UTC) Coordinated Universal Time, and then click OK. 4.
  • Page 122 Configuring region settings 2. Click Change keyboards. 3. In the Text Service and Input Languages window, click the Language Bar tab. 4. Click Hidden, and then click OK. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...
  • Page 123 Configuring region settings 5. Click Control Panel > Region and Language, and then click the Administrative tab. 6. Click Change system locale. 7. In the Region and Language settings window, for Current system locale, select the language for your region or preference. 8.

  • Page 124: Configuring The Power Management Settings

    Configuring the power management settings 14. In the Region and Language window, click OK. Note: After configuring the region settings, configure the power management settings. Configuring the power management settings For optimum performance, the SVP requires specific power management settings. Procedure 1.
  • Page 125 Configuring the power management settings 4. In the Edit Plan Setting window, click Change settings that are currently unavailable. 5. In Turn off the display, select Never, and then click Change advanced power settings. 6. In the Advanced settings tab of the Power Options window, click Change settings that are currently unavailable.
  • Page 126 Configuring the power management settings 7. Click Processor power management > Minimum processor state, and then select Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...

  • Page 127: Configuring Action Center Settings

    Configuring Action Center settings 8. Click OK. 9. In the Edit Plan Setting window, click Save change, and then close the window. Note: After defining the power management settings, configure the Action Center settings. Configuring Action Center settings All settings in the Windows Action Center must be disabled. Procedure 1.
  • Page 128 Configuring Action Center settings 2. In the Change Action Center settings window, clear all the items, click OK, and then close the window. Note: After configuring Action Center settings, configure the troubleshooting settings. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...

  • Page 129: Configuring The Troubleshooting Settings

    Configuring the troubleshooting settings Configuring the troubleshooting settings The Windows Computer Maintenance setting must be disabled. Procedure 1. Click Control Panel > Troubleshooting, and then click Change settings. 2. In the Change settings window, for Computer Maintenance, click Off, and clear all configuration options below Other settings.

  • Page 130: Configuring The Remote Desktop Settings

    Configuring the Remote Desktop settings Configuring the Remote Desktop settings Remote access to the SVP is required and appropriate Windows firewall settings must be configured. Procedure 1. Click Control Panel > System, and then click Remote settings. 2. In the System Properties window, click the Remote tab. 3.
  • Page 131 Configuring the Remote Desktop settings 7. Click OK to close the System Properties window. 8. Close the System window. 9. Click Control Panel > Windows Firewall, and then click Allow a program or feature through Windows firewall. 10. Click Change settings, and then verify Remote Desktop and Remote Desktop - RemoteFX for both Home/Work (Private) and Public are selected.

  • Page 132: Configuring Internet Explorer Settings

    Configuring Internet Explorer settings 11. Click OK. 12. Close the Windows Firewall window. Note: After configuring the Remote Desktop settings, configure the Internet Explorer settings. Configuring Internet Explorer settings Configure Internet Explorer advanced, security, and properties settings. Procedure 1. Click Control Panel > Internet Options, and then click the Advanced tab to modify the settings.
  • Page 133 Configuring Internet Explorer settings 2. Under Security, select Allow active content to run in files on My Computer. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...
  • Page 134 Configuring Internet Explorer settings 3. Clear Use SSL 3.0. 4. If SSL 2.0 is selected, clear it. 5. Select Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...
  • Page 135 Configuring Internet Explorer settings 6. Click OK. 7. Close the Internet Properties window. 8. From the Control Panel window, click System and Security > Action Center. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...
  • Page 136 Configuring Internet Explorer settings 9. If the SmartScreen Filter window appears, click OK. 10. Click All Programs > Internet Explorer. 11. If the Set Up Windows Internet Explorer 8 window appears, click Next. 12. In the Turn on Suggested Sites window, click No, don’t turn on, and then click Next.
  • Page 137 Configuring Internet Explorer settings 13. In the Choose your settings window, click Use express settings, and then click Finish. 14. When an error indicates that an Internet connection is not established, close Internet Explorer. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...

  • Page 138: Disabling The Auto-Execute Feature

    Disabling the auto-execute feature Note: After configuring Internet Explorer settings, disable the auto- execute feature. Disabling the auto-execute feature The SVP requires the Windows AutoPlay feature be turned off. Procedure 1. Click Start > Run, and then type gpedit.msc to start the Group Policy Editor. 2.
  • Page 139 Disabling the auto-execute feature 4. In the Property window, click Enabled and select All drives, and then click OK. 5. Close the Group Policy Editor. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...

  • Page 140: Configuring The Registry

    Configuring the Registry 6. Click Control Panel > Autoplay. 7. Clear Use Autoplay for all media and devices, and then click Save. Note: After disabling the auto-execute feature, configure the Registry. Configuring the Registry Use Regedit to edit the Windows Registry on the SVP. Procedure 1.
  • Page 141 Configuring the Registry d. Double-click restrictanonymous. e. Set Value data to 1, verify Hexadecimal is selected, and then click OK. 2. Disable the beep when Remote Desktop Connection is connected: a. In the Registry Editor window, navigate to HKEY_LOCAL_MACHINE\System \CurrentControlSet\Control\Terminal Server. b.
  • Page 142 Configuring the Registry d. Double-click DisableBeep. e. Set Value data to 1, verify Hexadecimal is selected, and then click OK. 3. Configure Remote Desktop Connection: a. In the Registry Editor window, navigate to HKEY_LOCAL_MACHINE\SOFTWARE \Policies\Microsoft\Windows NT\Terminal Services. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...
  • Page 143 Configuring the Registry b. In the Edit menu, click New > DWORD (32-bit) Value. c. Type fPromptForPassword. d. Double-click fPromptForPassword. e. Set Value data to 1, verify Hexadecimal is selected, and then click OK. f. In the Edit menu, click New > DWORD (32-bit) Value. g.

  • Page 144: Enabling Icmp (Ping) Reply

    Enabling ICMP (ping) reply 4. Restart the server. Note: After configuring the Registry, enable ICMP (ping) reply. Enabling ICMP (ping) reply The Internet Control Message Protocol (ICMP) is a supporting protocol in the Internet protocol suite. The protocol is used by network devices, such as routers, to send error messages and operational information indicating, as an example, a requested service is not available or a host or router could not be reached.
  • Page 145 Enabling ICMP (ping) reply 2. In the left pane, click Inbound Rules. 3. Click all the following inbound rules, and then right-click and click Enable Rules. File and Printer Sharing (Echo Request - ICMPv4-In) (Profile=Domain) ■ File and Printer Sharing (Echo Request - ICMPv4-In) (Profile=Private) ■...

  • Page 146: Changing The Computer Name

    Changing the computer name File and Printer Sharing (Echo Request - ICMPv6-In) (Profile=Domain) ■ File and Printer Sharing (Echo Request - ICMPv6-In) (Profile=Private) ■ Note: After enabling ICMP (ping) reply, change the computer name. Changing the computer name Changing the computer name allows the SVP to be identified easily. Procedure 1.
  • Page 147 Changing the computer name 3. In the Computer Name field, type SVP-PC. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...
  • Page 148 Changing the computer name 4. When prompted to restart your computer, click OK. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...
  • Page 149 Changing the computer name 5. Click Close. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...
  • Page 150 Changing the computer name 6. Click Restart Now. 7. Wait for the server to restart. Note: After changing the computer name, change the account name. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...

  • Page 151: Changing The Account Name

    Changing the account name Changing the account name The following user names might differ from the user name that was specified during the Windows installation. Procedure 1. Click Control Panel > User Accounts, and then click Change your account name. 2.
  • Page 152 Changing the account name 3. Close the User Accounts window. 4. Click Control Panel > Administrative Tools, and then click Computer Management. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...
  • Page 153 Changing the account name 5. Click Computer Management (Local) > System Tools, and then click Local Users and Groups > Users. 6. In the right window, right-click User, and then click Rename. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...
  • Page 154 Changing the account name 7. Rename User to SVP. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...

  • Page 155: Configuring The Password Setting For Administrator

    Configuring the password setting for Administrator 8. Close the Computer Management window, and then close the Administrative Tools window. Note: After changing the account name, configure the password setting for the Administrator. Configuring the password setting for Administrator The Windows Administrator password must be configured for use with the SVP. Procedure 1.
  • Page 156 Configuring the password setting for Administrator 2. Click Computer Management (Local) > System Tools, and then click Local Users and Groups > Users. 3. In the right window, right-click Administrator, and then click Set Password. 4. In the warning message, click Proceed. 5.

  • Page 157: Changing The Password Setting

    Changing the password setting 7. Close the Computer Management window, and then close the Administrative Tools window. 8. Restart Windows. Note: After configuring the password setting for Administrator, change the password setting. Changing the password setting Change the password for the Windows operating system running on the SVP. Procedure 1.

  • Page 158: Installing The Svp Software

    Installing the SVP software 4. Click Create password. 5. Close the window. Note: After changing the password setting, install the SVP software. Installing the SVP software You install the SVP software from the SVP ISO image for your storage system. This image is part of the microcode distribution set and has the file name H8-SVP-XXX-XX.iso.
  • Page 159 Installing the SVP software 4. Click the Local Resources tab, and then click More. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...
  • Page 160 Installing the SVP software 5. Expand Drives, and then check the drive that has the ISO. 6. Click Connect. 7. When prompted to enter your credentials, enter your SVP password and click OK. 8. Perform the appropriate step: If you have WinZip installed on the VM, extract the ISO locally, and then go to ■...
  • Page 161 Installing the SVP software 9. In the Windows Security Alert window, select Private networks, such as my home or work network. Then clear Public networks, such as those in airports and coffee shops (not recommended because the networks often have little or no security).
  • Page 162 Installing the SVP software 11. Click Apply. 12. Add the storage system. 13. Register the storage system. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...
  • Page 163 Installing the SVP software 14. Click the storage system. You are presented with the following two options: Upgrading the firmware and adding the storage system ■ Adding the storage system without upgrading the firmware ■ 15. If the storage system firmware is current, click Select Update Objects and clear Firmware (Storage System).
  • Page 164 Installing the SVP software 16. Click Apply, and then click Confirm to added the storage system to the SVP. 17. On the Desktop, click the Open StorageDevice List shortcut. Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...

  • Page 165: Deploying A Cloned Virtual Svp

    Deploying a cloned virtual SVP Wait 10-15 minutes for all the services to start. 18. After the services are ready, click the storage system to start Hitachi Device Manager - Storage Navigator. Deploying a cloned virtual SVP To avoid management outages for the working storage system, clone a virtual SVP image to an unregistered storage system.

  • Page 166: Detecting Svp Failures

    -> SVP replacement. For check information about Hi-Track, go to the Hi-Track website: http://hitrack.hds.com/. Hitachi Command Suite RMI connection error (not See the Hitachi Command (HCS) alert) Suite Administrator Guide (MK-90HC175). Hitachi Storage Advisor Hardware alerts appear in See Hitachi Storage Advisor...
  • Page 167 Detecting SVP failures Chapter 7: Installing the SVP software on a VMware ESXi host Service Processor Technical Reference...

  • Page 168: Chapter 8: Installing The Svp Software On A Microsoft Hyper-V Server 2012 R2 Virtual Machine

    Network connection for Hyper-V The following figure shows a high-level view of a Hyper-V VM implementation and migration in a non-clustered environment. In this example, eight Hitachi Virtual Storage Platform G200 storage systems are connected to a Windows server designated Hyper-V1.

  • Page 169: Minimum Requirements For Hyper-V Server 2012 R2 Vm

    Minimum requirements for Hyper-V Server 2012 R2 VM Minimum requirements for Hyper-V Server 2012 R2 VM A host that runs the SVP software on a customer-supplied Microsoft Hyper-V Server 2012 R2 VM requires the following minimum requirements. Chapter 8: Installing the SVP software on a Microsoft Hyper-V Server 2012 R2 Virtual Machine Service Processor Technical Reference...

  • Page 170: Installing And Configuring Hyper-V On Windows 2012 R2 Server

    Installing and Configuring Hyper-V on Windows 2012 R2 Server Hyper-V Server Windows 2012R supplied by the customer ■ Two quad core processors, Intel Xeon 2.29 GHz ■ One-port NIC ■ SVP guest OS ■ 32-GB RAM ■ The SVP guest (1 DKC) (maximum one DKC per SVP guest OS) Two vCPUs ■...

  • Page 171: Installing The Svp Software On A Guest Os

    Installing the SVP software on a guest OS After you perform the host configuration, install the SVP software on a guest OS. You install the SVP software using Hitachi Device Manager - Storage Navigator. Procedure 1. Double-click the Setup.exe file for Device Manager - Storage Navigator.
  • Page 172 Installing the SVP software on a guest OS 3. Accept the default directory or select a different one, and then click OK. 4. Select the IP addressing method (IPv4 or IPv5), enter the IP address of the SVP port connecting the SVP and the storage system, and then click Apply. 5.
  • Page 173 Installing the SVP software on a guest OS Field Description System Selection Select one of the following methods to discover the storage system. Auto Discovery: Acquire the storage ■ system information automatically. (default) Manual: Specify the storage system ■ manually. IP Address (CTL 1) Enter the IP address for controller 1.
  • Page 174 Installing the SVP software on a guest OS Field Description System Name Enter the display name of the storage system, up to 180 characters. Permitted characters are one-byte alphanumeric characters and symbols (# $ % & ' * + - . / = ? @ ^ _ ` { | } ~). You cannot use one-byte spaces.
  • Page 175 Installing the SVP software on a guest OS 7. Confirm that the storage system appears in the Storage Device List. This completes the procedure for installing the SVP software on a guest OS. If you need to modify your configuration, refer to the instructions for installing the SVP on a VMware ESXi host.

  • Page 176: Chapter 9: Upgrading The Svp Software

    Manager - Storage Navigator, and storage system firmware at the same time. Important: The Hitachi Vantara-supplied SVP can only be installed, upgraded, or replaced by a Hitachi Vantara representative or an authorized service provider. Contact a Hitachi Vantara representative for more information about installing, upgrading, or replacing a Hitachi Vantara-supplied SVP.

  • Page 177: Upgrading The Svp Software Only

    Upgrading the SVP software only The Stop Service screen opens. 2. Click Confirm. Note: To resume service, in the Storage Device List window, click Start Service of the storage system where you want to start the service. Upgrading the SVP software only This procedure describes how to upgrade the SVP software, without upgrading the storage management software and storage system firmware.
  • Page 178 Upgrading the SVP software only Note: Before upgrading the SVP software: Disable the Hi-Track Remote Monitoring System (see http:// ■ hitrack.hds.com); otherwise, the upgrade procedure will fail. You can enable Hi-Track after you upgrade the SVP software. View all active alerts (see https://support.hitachivantara.com/en_us/ ■...
  • Page 179 Upgrading the SVP software only 5. Wait for the preparation to complete and for the target storage systems list window to open. 6. When the target storage systems list window opens, select the appropriate storage systems, and then click Select Update Objects. The Select Update Objects window opens.
  • Page 180 Upgrading the SVP software only 8. Click Apply. The Update software and firmware window opens. 9. Click Confirm. The Run update window opens and the software update starts automatically. 10. Check the upgrade status in the Software (Storage Navigator) row. Chapter 9: Upgrading the SVP software Service Processor Technical Reference...
  • Page 181 Upgrading the SVP software only The following table shows the possible status conditions: Status Description Waiting Software waiting to be upgraded. Software components are upgraded individually. In Progress Software is running. Completed Software upgrade is complete. Failed Software upgrade failed. Click Update to display the Update Firmware window and review the error details.

  • Page 182: Upgrading The Storage Management, Svp Software, And Storage System Firmware

    Upgrading the storage management, SVP software, and storage system firmware Upgrading the storage management, SVP software, and storage system firmware The following procedure describes how to upgrade the SVP software, Device Manager - Storage Navigator, and storage system firmware. Before you begin This procedure assumes the storage system is operating and a console PC is connected to the SVP through Remote Desktop Client.
  • Page 183 Upgrading the storage management, SVP software, and storage system firmware The Environmental Settings window opens as the system prepares for the upgrade. 5. Wait for the preparation to complete and for the target storage systems list window to open. Chapter 9: Upgrading the SVP software Service Processor Technical Reference...
  • Page 184 Upgrading the storage management, SVP software, and storage system firmware 6. When the target storage systems list window opens, select the appropriate storage systems, and then click Select Update Objects. The Select Update Objects window opens. 7. In the Select Update Objects window, select Software (Storage Navigator) and Firmware (Storage Navigator).
  • Page 185 Upgrading the storage management, SVP software, and storage system firmware 10. Verify the upgrade status in the Software (Storage Navigator) row. Chapter 9: Upgrading the SVP software Service Processor Technical Reference...
  • Page 186 Upgrading the storage management, SVP software, and storage system firmware Note: Do not terminate the application forcibly while it is running otherwise, the message [32061-208063] might appear when you log on to the maintenance utility. If the message displays, use the following corrective action: a.
  • Page 187 Upgrading the storage management, SVP software, and storage system firmware Note: If a window reports a problem with this website security certificate, click Continue to this website, and then close the browser. If a Java Update Needed window opens, click Later. If a JRE Security Warning window opens, select the check boxes in each window and click Continue, Run, or Yes.
  • Page 188 Upgrading the storage management, SVP software, and storage system firmware 14. When the Maintenance Utility window specifies the restart of the GUM, click OK. 15. In the Environmental Settings window, verify the firmware update status in Firmware (Storage System). Wait for the firmware update to complete. The following table lists the status conditions.

  • Page 189: Stopping The Svp Service

    1. Connect the management console PC attached to the SVP, connect to the SVP using Windows Remote Desktop Client. 2. On the SVP, click Start > All Programs > Hitachi Device Manager-Storage Navigator > StorageDeviceList. The Storage Device List window opens.

  • Page 190: Upgrading The Svp Software Using Storage Device List

    SVP is restarted. Store the new SVP software file in a location that can be accessed by the PC. Procedure 1. On the SVP, click Start > All Programs > Hitachi Device Manager-Storage Navigator > StorageDeviceList. The Storage Device List window opens.
  • Page 191 Upgrading the SVP software using Storage Device List 3. In the Edit System window, select Software and click Browse. Chapter 9: Upgrading the SVP software Service Processor Technical Reference...
  • Page 192 Upgrading the SVP software using Storage Device List 4. Go to the location where you downloaded the software file (for example, Software \productname.inf), click the software file, and then click Open. 5. At the bottom of the Edit System window, check Start service automatically, when the SVP is rebooted.

  • Page 193: Downgrading The Svp Software

    Downgrading the SVP software Note: If the update firmware window does not appear while upgrading the software, close the error window, and then update the software again. 8. If you disabled the Hi-Track Remote Monitoring System, go to the Hi-Track website and enable it (see http://hitrack.hds.com).

  • Page 194: Chapter 10: Security Patch And Antivirus Software

    Chapter 10: Security patch and antivirus software Hitachi Vantara provides a list of suggested antivirus software applications for the SVP. Administrators perform the necessary security measures by applying antivirus software, Windows updates, and security patches according to their internal security policies.

  • Page 195: Offline Update

    Offline update Offline update User can apply appropriate Windows security patches by downloading stand-alone packages from a Microsoft download site. Windows 7 HTTP:// HTTP:// WWW.MICROSOFT. WWW.MICROSOFT.CO COM/EN-US/ M/EN-US/ SEARCH/ DOWNLOAD/ DOWNLOADRESUL DETAILS.ASPX? TS.ASPX? ID=41269 Q=WINDOWS +EMBEDDED +STANDARD +7&FIRST=11 Windows 10 Professional and Windows https://support.microsoft.com/en-us/help/ 10 Enterprise 4000825/windows-10-update-history...
  • Page 196 Do not access the storage system or perform operations from remote sites using ■ applications such as Hitachi Device Manager - Storage Navigator. Doing so can delay processing or result in an error. When the SVP restarts during installation, data and logs monitored by the service ■...

  • Page 197: Chapter 11: Setting Up Ssl Encryption

    Chapter 11: Setting up SSL encryption You can set up a Secure Sockets Layer (SSL) connection between the storage system and the SVP. SSL encrypts the Hitachi Device Manager - Storage Navigator user ID and password exchanged between the storage system and SVP. About SSL SSL is a protocol for transmitting data securely over the Internet.
  • Page 198 SSL encryption of the storage system Connection path in Connection path Encryption Certificate to be figure description purpose used Between the SVP Operation of Device A signed certificate and client PC Manager - Storage of SSL encryption Navigator between the SVP and client PC Between the SVP SVP exchanges the...

  • Page 199: Setting Up Ssl Communications

    Setting up SSL communications Note: If a certificate for the SVP or the storage system is changed, the SVP does not operate normally. Upload the certificate to the storage system before uploading the certificate to the SVP. Different certificates can be used to connect to the SVP and web server. Certificate Upload destination Comments...

  • Page 200: Updating The Svp Server Certificate

    Certificates for RMI communication are updated asynchronously (within ■ approximately two minutes). If an SVP certificate is updated during Hitachi Command Suite setup operation, the ■ setup operation results in an error. Updating the SSL certificate may cause an SVP failure. Therefore exercise care to keep ■...
  • Page 201 Creating a public key (.csr file) This command uses SHA-256 as a hash algorithm. The server.csr file is created in the C:\key folder as a public key. Note: Do not use MD5 or SHA-1 for a hash algorithm due to its low security level.

  • Page 202: Acquiring A Signed Certificate For The Private Key

    Acquiring a signed certificate for the private key Acquiring a signed certificate for the private key After creating a private key and a public key, acquire a signed certificate file for the public key. There are three ways to acquire a signed certificate: Create a certificate by self-signing.

  • Page 203: Converting The Ssl Certificate Into The Pkcs#12 Format

    Converting the SSL certificate into the PKCS#12 format Procedure 1. On the SVP, start a Windows command prompt as Administrator. 2. To verify a passphrase, move to the current directory to the folder (for example, C:\key) to store the key file, and then issue the following command: C:\key>c:\openssl\bin\openssl rsa -in [input_key_file] -out [output_key_file] Note: If you issue this command, the key file is overwritten.

  • Page 204: Uploading The Signed Server Certificate Of The Ssl Communication Between The Svp And Client Pc

    Uploading the signed server certificate of the SSL communication between the SVP and client PC 3. Enter an arbitrary password. This password is used when uploading the SSL certificate in the PKCS#12 format to the storage system. The characters used for the password when creating the SSL certificate in the PKCS#12 format are shown as follows.

  • Page 205: Uploading The Certificate To The Svp

    Uploading the certificate to the SVP Procedure 1. On the SVP, start a Windows command prompt as an Administrator. 2. Move the current directory to the directory where the tool (MappApacheCrtInit.bat) is located. Issue the following command: C:\MAPP\wk \Supervisor\MappIniSet\ MappApacheCrtInit.bat Note: C:\MAPP indicates the installation directory of the SVP.

  • Page 206: Uploading The Certificate To The Web Server

    Uploading the certificate to the web server Uploading the certificate to the web server Execute the SSL communication with Device Manager - Storage Navigator installed on the SVP as a client and the controller of the storage system as a server. Upload the private key and the signed server certificate (public key) to the SVP for using the SSL communication.

  • Page 207: Resolving Security Certificate Messages

    Resolving security certificate messages Note: C:\MAPP indicates the installation directory of the SVP. If you specify an installation directory other than C:\Mapp, replace C:\Mapp with the specified installation directory. 3. At the message Press any key to continue the process…, enter an arbitrary key.

  • Page 208: Releasing Http Communications To The Svp

    Releasing HTTP communications to the SVP Releasing HTTP communications to the SVP If you blocked outside access to the HTTP communications used by the SVP, use the following procedure to release the blocked port. Procedure 1. Request all users to log out of HDvM - SN. 2.

  • Page 209: Chapter 12: Changing The Storage Ip Address

    Chapter 12: Changing the storage IP address There might be times when you need to change the storage system's IP address. For convenience, there are two ways to change the IP address: using the maintenance utility on the SVP and using the Storage Device List. Using the SVP to set the storage system IP address You can use the maintenance utility on the SVP to configure an IP address for the storage system.

  • Page 210: Changing Storage System Information In The Storage Device List

    Changing storage system information in the Storage Device List b. In the Network Settings window, click Set Up Network Settings. c. Set the IP address for controller 1 and controller 2. d. Click Apply. 8. Click Log Out to close the maintenance utility. 9.
  • Page 211 Changing storage system information in the Storage Device List 2. Enter the items to be changed, and then click Apply. Note: To change Software, do not select Manual of System Selection to set it. Clear Start service automatically, when the SVP is rebooted check box when: Storage systems running S/W Version 83-01-xx or later are ■...

  • Page 212: Chapter 13: Changing The Svp Ip Address

    Chapter 13: Changing the SVP IP address You can change the IP address for the SVP using the Windows 7 or 10 operating system on the SVP or the Storage Device List. Changing the SVP IP address in Windows 7 Use this procedure if a storage system is not registered on the SVP or the storage system service has not started.
  • Page 213 Changing the SVP IP address using Storage Device List The Change SVP IP Address window opens. 3. Click IPv4 or IPv6. 4. Enter the new IP address of the SVP. 5. Click Apply. Chapter 13: Changing the SVP IP address Service Processor Technical Reference...

  • Page 214: Chapter 14: Changing And Initializing Svp Port Numbers

    Chapter 14: Changing and initializing SVP port numbers If other applications are using the port numbers used by the SVP, change the SVP port numbers. You can also revert the SVP port numbers to their original settings if necessary. Changing SVP port numbers You can change the SVP port numbers in supported applications.
  • Page 215 Changing SVP port numbers The following table shows the port numbers you can use. The communication direction is outbound between the client PC to the SVP. Note: Refer to the following table for port number assignments if the storage system is using a physical service processor. Port number key name (Windows...
  • Page 216 Changing SVP port numbers Port number key name (Windows Firewall Inbound Initial value of Can the port SVP software name) Protocol port number be closed? version DeviceJettySta HTTP 8081 Automatic 83-03-01- allocation xx/00 or later DeviceJettySto HTTP 8211 83-01-24- xx/00 or later Automatic 83-03-01- allocation...
  • Page 217 The following TCP/IP port assignments are used by the storage system, other devices, and applications. Port number Usage description Used by the SVP, Hitachi Storage Advisor, and Device Manager - Storage Navigatorto communicate through the HTTP protocol. UDP (SNMP uses this port to send traps from the storage system) .

  • Page 218: Initializing Svp Port Numbers

    Initializing SVP port numbers Multiple command input parameters "[Port Number Key] _ [Port ■ Number]" can be specified. The _ character indicates a space. For example: MappSetPortEdit.bat MAPPWebServer 81 MAPPWebServerHttps 444 A management file of the port numbers used in the SVP follows. For example: ■...

  • Page 219: Behavior When Changing Svp Port Numbers

    Using Hitachi Device Manager - Storage Navigator The URL specification method to log on to Storage Navigator changes. Using Hitachi Command Suite Match the port number used in Hitachi Command Suite to <SVP Change Port>. MAPPWebServerHttps Using Hitachi Device Manager - Storage Navigator: None...
  • Page 220 <SVP Change Port> in addition to the SVP IP address using ip Subcommand to the SVP IP address. Using Hitachi Command Suite Match the port number used in Hitachi Command Suite to the new SVP port. PreRMIServer None DKCManPrivate...

  • Page 221: Reallocating Automatically Allocated Port Numbers

    ■ numbers. Procedure 1. Log out of Hitachi Device Manager - Storage Navigator from the storage system to be reallocated. 2. Stop the service of the storage system. 3. On the SVP, start a Windows command prompt as an Administrator.

  • Page 222: Initializing Automatically Allocated Port Numbers

    Initializing automatically allocated port numbers Initializing automatically allocated port numbers Before you begin Verify the client PC is already connected to the SVP through the Remote Desktop ■ Connection. Stop the services of all the storage systems that have a Ready status in the Storage ■...

  • Page 223: Changing Range Of Port Numbers To Be Allocated Automatically

    Changing range of port numbers to be allocated automatically 12. Start the service of the storage system. Changing range of port numbers to be allocated automatically Before you begin Verify that the client PC is already connected to the SVP through the Remote Desktop Connection.
  • Page 224 Changing range of port numbers to be allocated automatically Note: Port number key name and Default value of port number range can be changed as shown in the following table. Zero number port is not allocated regardless of this command setting. Port Number Key Default value of port Name...

  • Page 225: Initializing Range Of Port Numbers To Be Allocated Automatically

    Initializing range of port numbers to be allocated automatically Initializing range of port numbers to be allocated automatically You can initialize the range of the port numbers automatically allocated to the storage system. Before you begin Verify the client PC is already connected to the SVP through a Remote Desktop connection.
  • Page 226 Viewing the port number to be used in the SVP Tip: C:\MAPP indicates the installation directory of the storage management software and SVP software. If the installation directory is not C:\Mapp, replace C:\Mapp with the appropriate installation directory. 3. The information of the port numbers to be used in the SVP is displayed. For the ports whose numbers are not allocated, Not Defined is displayed.

  • Page 227: Chapter 15: Editing The Storage Device List

    If you use the physical SVP supplied by Hitachi Vantara, verify the following connections. b. If you use the physical SVP supplied by Hitachi Vantara, remove the cable from the LAN1 port on the SVP. c. Click Start > Run.
  • Page 228 g. For the DisableSTA DWORD, change the hexadecimal Value data value to 1, and then click OK. h. Restart the SVP, reconnect the cable to the LAN1 port on the SVP, and verify connectivity through the network to the SVP. 2.
  • Page 229 5. In the maintenance utility, click Administration > Network Setting, and then click Set Up Network Settings. 6. Change the CTL1 and CTL2 LAN IP addresses, as required. 7. Change the properties of the network bridge to reflect your IP address, subnet, and default gateway settings.
  • Page 230 8. To verify that the new LAN IP settings are correct for your environment, exit to a command prompt (DOS) window and ping controller 1 and controller 2 using the new IP addresses. Do not proceed until this step is successful. 9.
  • Page 231 13. In the Storage Device List window, click Start Service. At the confirmation message, click Confirm. 14. Using Remote Desktop Connection, access the SVP using the new user LAN IP address. 15. Open the Storage Device List window and verify that services are ready. Chapter 15: Editing the Storage Device List Service Processor Technical Reference...
  • Page 232 16. Verify information internet service (IIS) FTP settings. a. Using a maintenance PC, from the Control Panel, open Administrative Tools and start Internet Information Services (IIS) Manager. b. If the default website and the existing FTP server (including H8SRV) are registered, right-click the FTP server under Sites, and then click Delete.
  • Page 233 d. For FTP site name, type H8SRV. For Content Directory, type C:\Mapp\wk \83xxxxyyyyyy\DKC200\HOME\micro. Click Next. The 83xxxxyyyyyy directory is created when the following storage systems are registered in the Storage Device List window: 6000: VSP G800 or VSP F800 ■ 4000: VSP G400, G600 or VSP F400, F600 ■...
  • Page 234 f. For Authentication, select Basic. For Authorization, select All users. For Permissions, select Read and Write. Click Finish. g. From the Control Panel, open Administrative Tools and start Windows Firewall with Advanced Security. h. In the tree in the left pane, click Inbound Rules, and then click FTP Server Passive, FTP Server Secure, and FTP Server.
  • Page 235 i. If you use FTP (IIS), disable the security software. For Symantec Endpoint Protection, for example, right-click the Symantec Endpoint Protection icon on the desktop, and then click Disable Symantec Endpoint Protection. Chapter 15: Editing the Storage Device List Service Processor Technical Reference...

  • Page 236: Chapter 16: Deleting And Registering The Storage System

    Chapter 16: Deleting and registering the storage system In the unlikely event you need to delete the storage system from the Storage Device List, use the following instructions to delete the storage system, and then register it on the SVP. Deleting the registered storage system from the Storage Device List Use the following procedure if you must delete the registered storage system from the...

  • Page 237: Registering The Storage System On The Svp

    Registering the storage system on the SVP Registering the storage system on the SVP If you delete the registered storage system from the SVP, you can register the storage system. Before you begin Verify the to-be-registered storage system is operating, and the IP addresses of the ■...
  • Page 238 Registering the storage system on the SVP 4. In the following screens, click Next, accept the license agreement and click Next, and then click Yes. If the Windows Security Alert window opens, click Allow access. 5. Select the top option and then click Finish. 6.
  • Page 239 Registering the storage system on the SVP 7. When the target storage systems list window opens, click Add. The Add System window opens. Chapter 16: Deleting and registering the storage system Service Processor Technical Reference...
  • Page 240 Registering the storage system on the SVP 8. In the Add System window, complete the fields. Field Description System Selection Select one of the following methods to discover the storage system. Auto Discovery: Acquire the storage ■ system information automatically. (default) Manual: Specify the storage system ■...
  • Page 241 Registering the storage system on the SVP Field Description IP Address (CTL 1) Enter the IP address for controller 1. Accept the default IPv4 setting or click IPv6, and then enter the IP address in the appropriate format for the addressing method selected.
  • Page 242 Registering the storage system on the SVP Note: If you added the wrong storage system, select the storage system and click Remove. 10. To update the firmware and add storage systems at the same time, select the storage systems and click Select Update Objects. The Select Update Objects window opens.
  • Page 243 Registering the storage system on the SVP 11. To update the firmware of the storage system being registered, check Firmware (Storage System). Otherwise, leave it unchecked. 12. To register additional storage systems, repeat steps 6 through 10. 13. Click Apply in the target storage system list window. 14.
  • Page 244 Registering the storage system on the SVP Status Description Waiting One of the following: Software is not upgrading. ■ Software components are being ■ upgraded individually. If the software is already upgraded, this status refers to another storage system. In progress Software upgrade is running.
  • Page 245 Registering the storage system on the SVP Note: If a window reports a problem with this website's security certificate, click Continue to this website, and then close the browser. If a Java Update Needed window opens, click Later. If a JRE Security Warning window opens, select the check boxes in each window and click Continue, Run, or Yes.
  • Page 246 Registering the storage system on the SVP 18. Click OK. 19. Wait for the firmware upgrade to complete, and then verify the firmware update status in the Firmware (Storage System) column of the Environmental Settings window. Wait for the firmware update to complete. The following table lists the status conditions.
  • Page 247 Registering the storage system on the SVP Note: If the update firmware window is not displayed while registering the storage system on the SVP, terminate the procedure, and then register the storage system on the SVP again. Chapter 16: Deleting and registering the storage system Service Processor Technical Reference...

  • Page 248: Chapter 17: Back Up And Restore The Svp

    Chapter 17: Back up and restore the SVP Best practices dictate that you back up the SVP configuration to a USB flash drive. That way, if the SVP fails, you can use the backup to restore the configuration. Backing up the SVP configuration Back up the SVP configuration to a USB flash drive using a Remote Desktop connection.

  • Page 249: Restoring The Svp Configuration

    Restoring the SVP configuration 6. Exit the command prompt. 7. Move the configuration file from the SVP to a USB flash drive. Note: Do not edit the contents of the backup file. Restoring the SVP configuration If you backed up the SVP configuration, you can use the following procedure to restore the configuration.

  • Page 250: Chapter 18: Rebooting The Svp

    3. In the Windows Security window, click the up arrow option in the power menu. 4. From the displayed menu, click Shut down. If you have the physical SVP supplied by Hitachi Vantara, the POWER LED goes off. Restarting the SVP Procedure 1.

  • Page 251: Chapter 19: Replacing The Hitachi Vantara-Supplied Svp

    Important: The Hitachi Vantara-supplied SVP can only be installed, upgraded, or replaced by a Hitachi Vantara representative or an authorized service provider. Contact a Hitachi Vantara representative for more information about installing, upgrading, or replacing a Hitachi Vantara-supplied SVP.

  • Page 252: Replacing The Physical Svp

    Replacing the physical SVP Replacing the physical SVP If the physical SVP supplied by Hitachi Vantara must be replaced, users back up the configuration and then return the failed SVP to Hitachi Vantara. When users receive the new SVP, they restore the configuration using the backup from the failed SVP.

  • Page 253: Backing Up The Os

    3. Configure the SVP for bridge mode or change the default TCP/IP settings of the SVP network ports for your subnet. 4. Install the Hitachi Device Manager - Storage Navigator software. 5. Install the Hi-Track Remote Monitoring system. Steps 1 through 4 are described in the procedures that follow. For information about installing Hi-Track, go to http://hitrack.hds.com/.

  • Page 254: Renaming The Internal Svp Network Adapters

    LAN3 port and Local Area Connection 5 will be assigned to the LAN4 port. Note: Verify that no IP address is configured for the SVP LAN ports. Otherwise, the storage system could become blocked. Renaming the internal SVP network adapters Chapter 19: Replacing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...

  • Page 255: Setting The Ip Address

    IP addresses for the SVP and storage system. Procedure 1. Connect a PC to the LAN2 port on the SVP. 2. Log on to the SVP using the Remote Desktop Connection: Chapter 19: Replacing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...

  • Page 256: Configuring Bridge Settings

    1. In the Network Connections window, click the LAN1 adapter, and then hold down the Ctrl key and click the LAN3 and LAN4 network adapters. 2. Right-click the mouse and click Bridge Connections. Chapter 19: Replacing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...
  • Page 257 Configuring bridge settings A new instance of Network Bridge appears. 3. Right-click the Network Bridge icon, and then click Rename. Chapter 19: Replacing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...
  • Page 258 Configuring bridge settings 4. Change the name to ManagementBridge. Type this name as one word, with no spaces. 5. Right-click the ManagementBridge icon, and then click Properties. Chapter 19: Replacing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...
  • Page 259 Configuring bridge settings 6. Click Internet ProtocolVersion 4 (TCP/IPv4). Chapter 19: Replacing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...
  • Page 260 Configuring bridge settings 7. Configure the following IP settings for ManagementBridge: IP address : 192.168.0.15 (default) ■ Subnet mask: 255.255.255.0 ■ 8. Click Advanced, and then click the WINS tab. Chapter 19: Replacing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...
  • Page 261 Configuring bridge settings 9. Under NetBIOS setting, click Disable NetBIOS over TCP/IP, and then click OK. Chapter 19: Replacing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...
  • Page 262 Configuring bridge settings 10. Right-click the Maintenance icon (LAN2), and then click Properties. Chapter 19: Replacing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...
  • Page 263 Configuring bridge settings 11. Click Internet ProtocolVersion 4 (TCP/IPv4). 12. Configure the following IP settings for Maintenance (LAN2): IP address : 10.0.0.100 (default) ■ Subnet mask: 255.255.255.0 ■ Chapter 19: Replacing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...
  • Page 264 Configuring bridge settings 13. Click Advanced, and then click the WINS tab. Chapter 19: Replacing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...
  • Page 265 Configuring bridge settings 14. Under NetBIOS setting, click Disable NetBIOS over TCP/IP, and then click OK. Chapter 19: Replacing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...

  • Page 266: Installing Hitachi Device Manager - Storage Navigator

    Installing Hitachi Device Manager - Storage Navigator 15. Click OK to apply the settings and close the Local Area Connection Properties window. 16. Close the Network Connections window. Installing Hitachi Device Manager - Storage Navigator The procedure for installing the Device Manager - Storage Navigator software takes approximately 10 minutes.
  • Page 267 Installing Hitachi Device Manager - Storage Navigator The Preparing Setup window appears while the software is prepared for installation. 5. At the Install Shield window, click Next. Chapter 19: Replacing the Hitachi Vantara-supplied SVP Service Processor Technical Reference...
  • Page 268 Installing Hitachi Device Manager - Storage Navigator 6. At the License Agreement window, accept the terms of the license agreement, and then click Next. 7. At the next window, specify the folder where Device Manager - Storage Navigator will be installed. Either accept the default folder shown in the window or click Browse to select a different folder.
  • Page 269 Installing Hitachi Device Manager - Storage Navigator 8. If a confirmation window appears, click Yes. If the Windows Security Alert window appears, click Allow access. A status bar shows the progress of the installation. Chapter 19: Replacing the Hitachi Vantara-supplied SVP...
  • Page 270 Installing Hitachi Device Manager - Storage Navigator 9. When the following completion message appears, perform one of the following steps: To continue, click The setting has been completed. I will continue installation ■ and updating of the software. To set port numbers, firewall settings, and anti-virus software, click The setting ■...
  • Page 271 Installing Hitachi Device Manager - Storage Navigator Note: If you do not want to configure the SVP IP address at this time, click Cancel. When you are ready to specify the IP address, restart the SVP, and then set the SVP IP address using the procedure under...

  • Page 272: Chapter 20: Troubleshooting

    Chapter 20: Troubleshooting In the unlikely event you encounter a problem with the SVP, use this information to identify and resolve the issue. Troubleshooting the spanning tree protocol To identify redundant paths, the SVP generates and processes Bridge Protocol Data Units (BPDUs) on ports 1, 3, and 4.
  • Page 273 SVP emergency logon procedure If you cannot connect to the SVP by using the default IP address, use the following emergency log on address: http://<default SVP IP address>/dev/storage/ <model number><system serial number>/emergency.do. The following table lists the variables in the URL. If your storage system ...

  • Page 274: Appendix A: Svp Replacement List

    Appendix A: SVP replacement list The following table lists the product codes for replacement SVPs. Component Available for VSP model Product code Service processor VSP G350 and VSP G370 HDW2-F850-SVP.P (Windows 10 Enterprise) VSP F350 and VSP F370 VSP G700 VSP F700 VSP G900 HDW-F850-SVP.P...
  • Page 275 Hitachi Vantara Corporation Corporate Headquarters Regional Contact Information 2845 Lafayette Street Americas: +1 866 374 5822 or info@hitachivantara.com Santa Clara, CA 95050-2639 USA Europe, Middle East, and Africa: +44 (0) 1753 618000 or info@emea@hitachivantara.com www.HitachiVantara.com | community.HitachiVantara.com Asia Pacific: + 852 3189 7900 or info.marketing.apac@hitachivantara.com...

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