Hitachi AMS 2000 Reference Manual page 137

•
Did path blocking occurred.
Call the maintenance personal.
Remove the error by the
maintenance personal.
Did PSUE occurred?
YES
Resynchronize in the direction
of P-VOL to S-VOL (by user).
End
Figure 2-6: Path Status Information Example Using TCE
•
Table 2-4: TCE Operational Notes
Action
Confirm the message (syslog).
Checking the Information message sent from
the Web built-in array (making sure of
insufficiency of the data pool capacity)
Confirm whether PSUE is caused by you
operation
Confirm the status of the array.
Call the maintenance personnel when the array
malfunctions.
For other reasons, call the Hitachi support
center.
Hardware maintenance (including path
blockage).
Reconfigure and recover the pair.
Hitachi AMS 2000 Family Command Control Interface (CCI) Reference Guide
The remote maintenance such as HITRACK
and SNMP Agent or Web message notifies
that a path blockage occurs.
NO
User
User
User
User
User
User (only for users that are registered
in order to receive a support)
Hitachi Customer Service
User
Troubleshooting
Action taken by whom
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