Use Of "Virtual Console Observation" - GE LOGIQ 9 Technical Manual

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Use of "Virtual Console Observation"

After Virtual Console Observation is established (see prior section), the PC which should be observed,
can be accessed through any browser, i.e."Netscape Navigator" or "MS Internet Explorer".You have to
use an open connection or to connect to the customer's PC by entering his TCP/IP address, followed
by the port number 5800.
Example:
If the customer has the IP address 1.2.3.4 enter the following string:
http://1.2.3.4:5800/
If the location has been found in the net, the following dialog appears:
Enter the password: IlinQ01.
Within the browser the Service technician can operate on the customer's PC using the mouse and the
keyboard.
NOTE: To reduce transmission time the colors are reduced.
PROPRIETARY TO GE
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Figure 7-11 VNC Authentication
Chapter 7 Diagnostics/Troubleshooting
LOGIQ™ 9 P
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ANUAL
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