Ricoh B064 SERIES Service Manual page 1340

ERROR CODES
Code Meaning
13-18 SIP server access error
14-00 SMTP Send Error
14-01 SMTP Connection Failed
14-02 No Service by SMTP
Service (421)
14-03
Access to SMTP Server
Denied (450)
14-04 Access to SMTP Server
Denied (550)
B819/B820
CÓPIA NÃO CONTROLADA
Incorrect initial setting for the SIP server.
Defective SIP server.
Error occurred during sending to the SMTP server.
Occurs for any error other than 14-01 to 16. For
example, the mail address of the system
administrator is not registered.
Failed to connect to the SMTP server (timeout)
because the server could not be found.
The PC is not ready to transfer files.
SMTP server not functioning correctly.
The DNS IP address is not registered.
Network not operating correctly.
Destination folder selection not correct.
SMTP server operating incorrectly, or the destination
for direct SMTP sending is not correct.
Contact the system administrator and check that the
SMTP server has the correct settings and operates
correctly.
Contact the system administrator for direct SMTP
sending and check the sending destination.
Failed to access the SMTP server because the
access is denied.
SMTP server operating incorrectly. Contact the
system administrator to determine if there is a
problem with the SMTP server and to check that the
SMTP server settings are correct.
Folder send destination is incorrect. Contact the
system administrator to determine that the SMTP
server settings and path to the server are correct.
Device settings incorrect. Confirm that the user name
and password settings are correct.
Direct SMTP destination incorrect. Contact the
system administrator to determine if there is a
problem at the destination at that the settings at the
destination are correct.
SMTP server operating incorrectly
Direct SMTP sending not operating correctly
30
CÓPIA NÃO CONTROLADA
Suggested Cause/Action
SM