Sharp MX-M365N User Manual page 1299

USER'S MANUAL | MX-M365N/MX-M465N/MX-M565N USER'S ...
TRANSMISSION DOES NOT TAKE PLACE
If you are unable to solve a problem using the solutions in this manual, press the [Power]
button and then turn the main power switch to the "
and then turn the main power switch to the "
color changes to green, press the [POWER] button.
Did you select the correct destinati
on? Is the correct information (e-m
ail address or FTP server informatio
n) stored for that destination?
Does the image file exceed the e-m
ail attachment limit set in the setting
mode (administrator)?
Did the image file exceed the file att
achment size limit of your mail serve
r?
(When Scan to E-mail is used.)
Has the folder on the destination co
mputer been set as a shared folder
so that files can be sent to it?
(When using Scan to Network Folde
r.)
Is [IPsec Settings] enabled on the
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When the background color of the job status display at the upper right corner of the touch
panel is not gray, do not switch off the main power switch or unplug the power plug. This may
damage the hard drive or cause the data being stored or received to be lost.
Point to check
http://siica.sharpusa.com/portals/0/downloads/Manuals/MX-M365N-M...
"position. Wait at least 10 seconds
"position. After the main power indicator
Make sure that the correct information is stored for th
e destination and that the destination is correctly selec
ted.
If delivery by e-mail (Scan to E-mail) is unsuccessful, an error
message such as "Undelivered Message" may be sent to the
designated administrator's e-mail address. This information ma
y help you determine the cause of the problem.
Check with your administrator.
If your administrator has set a limit on the size of transmitted
files, a file that exceeds the limit cannot be transmitted.
Reduce the size of the file attachment (reduce the num
ber of pages to scan) for one e-mail transmission.
The size of the file can also be reduced by scanning using a l
ower resolution setting. Ask your mail server administrator (or
Internet service provider, etc.) what the file size limit is for on
e e-mail transmission.
If the destination folder is not configured as a shared f
older, select "share" in the folder properties.
If the folder was moved or otherwise changed, the "share" se
tting may have been canceled.
Check with your administrator.
Solution
3/17/2016 7:14 AM