M86 Security M86 User Manual page 160

WF G A
LOBAL DMINISTRATOR
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S C 1: S
ECTION HAPTER
troubleshooting the problem. In most cases, the reload
procedure will fix the error, and no futher intervention will
be required. However, if the error is not fixed—such as if
a misconfiguration was made that causes a process to
be unable to load on the system—the WFR repeats this
procedure until an administrator fixes the error.
• Hard Drive Utilization - If the WFR detects that hard
drive utilization exceeds 80 percent, an alert is sent to the
administrator. This problem usually occurs if the Web
Filter is unable to transfer log files to the M86 Security
Reporter. Action should be taken to prevent the hard
drive from reaching 100 percent utilization.
• Log File Transmission - If the Web Filter is unable to
send log files as scheduled to the SR, the log files are
placed in a queue so they can be sent when a connection
is established with the server. If these logs cannot be
successfully transmitted after a period of time, an alert is
sent to the administrator. The last few lines of the error
log are included in the message to assist the adminis-
trator in troubleshooting the problem.
• Synchronization Errors - If the synchronization feature
is used, an alert is sent to the administrator if a Web Filter
set up in the Source mode cannot communicate with the
target server(s) after numerous attempts, or if a Web
Filter set up in the Target mode cannot communicate with
the source server. The last few lines of the error log are
included in the message to assist the administrator in
troubleshooting the problem.
YSTEM SCREEN
M86 S U G
ECURITY SER UIDE