Troubleshooting: Envelope Sealing - Pitney Bowes Connect+ 500W Operator's Manual

Chapter 10
NOTE: Depending on how badly the envelope is damaged, you may need to replace it.
3. Make sure the printer deck is clear and the release lever is down.
4. Close the printer cover.
5. Select Resume printing to continue processing mail.

Troubleshooting: Envelope Sealing

Description: Envelope(s) not sealing or not sealing properly.
Possible Cause
No E-Z Seal® Sealing Solution in
the envelope sealant bottle, or
bottle is placed incorrectly.
Moistener pad assembly is dirty or
worn.
204
Solution
Remove the envelope sealant
bottle and reposition or refill.
Clean or replace the moistener pad
assembly.
SV62589 Rev. C