Upgrade Firmware - GE D30 Instruction Manual

UPGRADE FIRMWARE

4. If the device has the CyberSentry option, use the User Name of "Administrator" or "Engineer", and the password
programmed for the selected role. The default password is "ChangeMe1#" (without quotation marks).
5. If the device does not have the CyberSentry option, use the User Name of "Setting", and the password programmed for
the Setting role. The default password is "ChangeMe1#" (without quotation marks).
6. Upload the backup file copy with the CID extension. WinSCP uses drag-and-drop or copy-and-paste for this.
7. Manually copy the remaining settings, outlined as follows.
To manually copy remaining settings:
1. Settings listed in section 4.1.2 Settings Files are not transferred to the UR device with settings files. Enter them
manually either via the front panel or via EnerVista UR Setup software. The values that these settings had at the time
the backup was created are contained within the backup file, accessed through EnerVista UR Setup software.
10.3 Upgrade firmware
The firmware of the D30 device can be upgraded, locally or remotely, using the EnerVista software. Instructions are
outlined here and in the Help file under the topic "Upgrading Firmware."
Upgrades are possible for the same release (such as 7.01 to 7.02) and from one firmware version to another (such as 7.2 to
7.3). When upgrading to another firmware version, check the release notes for compatibility. Release notes are located in
the Support Documents section of the website at
If you are upgrading from version 7.0 or 7.1 to 7.2 or later, some CPU modules require a new boot version. Update this first.
To upgrade the firmware:
1. If required, download the boot file and/or firmware from
http://www.gedigitalenergy.com/app/ViewFiles.aspx?prod=urfamily&type=7
The firmware and boot files are .bin files.
2. Navigate to Settings > Product Setup > Security and ensure that the Remote Setting Authorized and Local Setting
Authorized settings are "ON." On the front panel of the device, the path is
Permission Security Access
If using CyberSentry security, also ensure that the relay and firmware are not locked under the Settings > Product
Setup > Security > Supervisory settings.
3. In EnerVista, back up the device settings by right-clicking the device and selecting Read Device Settings. In the
window that displays, select an existing file to overwrite, or enter a name for a new settings file and optionally a
location for the new file. Click the Receive button to start the backup.
If an "Incompatible device order codes or versions" message displays, it means that you are trying to overwrite a file
for another product. You access the Convert Settings File option by right-clicking the file in the Offline Window area
at the lower left.
4. In EnerVista, navigate to Maintenance > Update Firmware.
First select the boot file if applicable, locating the .bin file, and proceed. Restart the device, the EnerVista software, and
refresh the order code in EnerVista under the Device Setup button.
To update the firmware, click Maintenance > Update Firmware, select the firmware update by locating the .bin file,
and proceed with the update.
If an "Unable to put relay in flash mode" message displays, set the Settings > Product Setup > Security > Dual
Permission Security Access > Remote Setting Authorized and Local Setting Authorized settings to "ON" and try
again.
When the update is finished, restart the device by clicking Maintenance > Reboot Relay Command, restart the
EnerVista software, and refresh the order code in EnerVista under the Device Setup button. As the device is starting
up, verify the boot and firmware version, or in EnerVista check them under Actual Values > Product Info > Firmware
Revisions. The boot version is not the same as the firmware revision, and the firmware revision reflects the UR release,
10
for example firmware revision 7.3 is UR release 7.3.
10-4
http://gedigitalenergy.com/app/ViewFiles.aspx?prod=urfamily&type=9
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Settings  Product Setup  Security  Dual
D30 LINE DISTANCE PROTECTION SYSTEM – INSTRUCTION MANUAL
CHAPTER 10: MAINTENANCE