OptiBean /OptiBean XL
10.4 Troubleshooting
Display
Out of service
E3 Fill error
E5 Brewer error
E6 Boiler temperature
E7 Brewer motor error
E8 Mixer 2 error
E10 Valve error
E11 Ingredient motor
error
E13 Mixer group error
2015/09 Rev. 1.2
Possible cause
Boiler is filling too slowly.
During commissioning the inlet
valve KW1 must have filled the
boiler within 180 seconds.
Brewer does not run to BREW
position (closed) during brewing
proces. Detected by brewer switch
1 (right).
Temperatuur sensor measures a
temperature over 105°C
Brewer motor has stalled.
Brewer motor output overloaded
(current too high). The control has
disabled the output.
Mixer 2 motor stalled.
Mixer 2 motor output(s) overloaded
(current too high). The control has
disabled the output.
Valve output(s) overloaded (current
too high). The control has disabled
the output.
Ingredient motor(s) stalled.
Ingredient motor output(s) overloa-
ded (current too high). The control
has disabled the output.
Brewer and Mixer output group
overloaded (current too high). The
control has disabled the output.
Action
Check the water pressure, fully open
the water supply tap, check the con-
necting hose for kinks.
Switch the machine off and on again.
Check whether the brewer is properly
positioned in the motor unit. Check
brewer switch 1 & brewer lever right
for correct operation in the service
menu 2.7 Hardware test
Check the water supply for air.
Check the temperature sensor
operation in the service menu 2.7
Hardware test
Check whether the boil-dry protection
was activated. Reset as necessary.
Clean the brewer with the brush.
Switch the machine off and on again.
Check the ground coffee volume
(grams). Switch the machine off and
on again.
Check whether mixer 2 is contami-
nated or incorrectly mounted. Clean
and/or check whether the rotor turns
freely.
Switch the machine off and on again.
Check the valves and wiring for short
circuits. Switch the machine off and
on again.
Check the operation of the drive
motors in the service menu 2.7 Hard-
ware test. Empty the canister(s) and
clean thoroughly.
Switch the machine off and on again.
Carry out the checks as specified for
E7 and E8. Switch the machine off
and on again.
93
EN
Need help?
Do you have a question about the OptiBean and is the answer not in the manual?