Konica Minolta bizhub C451 Setup Instructions
Vcare/cs remote care email (one-way) setup
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Summary of Contents for Konica Minolta bizhub C451
- Page 1 C451/C550/C650 C203/C253/C353 C452/C552/C652/C552DS/C652DS 361/421/501 601/751 bizhub vCare/CS Remote Care Email (One-Way) Setup Instructions Ver. 1.4.0 Date: 6/28/10 Page 1 of 12...
- Page 2 These MFPs could be configured for either one-way or two-way Email communication. Convention: bizhub vCare is the US brand used by KMBS for Konica Minolta’s worldwide CS Remote Care System (CSRC). Overview: The settings entered into the CS Remote Care section of the bizhub are intended to do the following: 1.
- Page 3 A. Administrative Requirements Prior to MFP Email Setup 1. The MFP’s Email address and Email server information MUST be obtained prior to setting up the MFP for Email Communication. B. MFP-Specific Requirements The technician performing the Email setup must have the following information from the vCare administrator before visiting the customer: 1.
- Page 4 D. Check Date and Time in Administrator Mode 1. Press Utility/Counter button -> Press 3 Administrator settings on the touchscreen 2. Enter Administrator password, as required. (Default = 12345678) 3. Press [1. System Setting] -> [3. Date/Time Setting] 4. Enter Year, Month [Monthly on touchscreen], Day [Daily] Hour and Minutes. Note: Set Date will be displayed, if MFP is configured to communicate with NTP Network Time Protocol server.
- Page 5 5. Select the CS Remote Care button 6. Under System Setting, press the EMAIL2 button. 7. Press ID Code. Note: the HTTP1 and HTTP2 will only appear with the models C452, C552 and C652 Do not select these buttons at this time. 8.
- Page 6 12. Enter date, time and time zone settings. Eastern Time Zone: -05 Central Time Zone: Mountain Time Zone: -07 Pacific Time Zone: 13. Press SET then END. 14. Select the ‘Server Setting’ button to configure SMTP settings 15.
- Page 7 Note: Press the Authentication Setting button, and then select SMTP Authentication, to enable SMTP Authentication (only if required by the mail server.). Then select Setting Check to enter SMTP authentication settings. a. SMTP Username – The Email server may require a full Email address (example: host@domain.com).
- Page 8 21. To perform a Communication Test with the Mail Server, Press the TX/RX Test button -> then press Start (on the copier panel). Example of Successful Communication Test Note: A “Connected” message indicates that engine sent a test Email to the Email server. When the message changes to “Completed” this indicates that the message was received by the Email server.
- Page 9 27. Select the ’Date & Time Setting’ button on the left. 28. Confirm the date, time and time zone settings. Eastern Time Zone: -05 Central Time Zone: Mountain Time Zone: -07 Pacific Time Zone: Note: The Center ID and Email address of the CSRC Host server needs to be provided by the CSRC administrator to the technician configuring the MFP before the technician configures the MFP for communication 29.
- Page 10 E. Configure Sending Communication Schedule 1. Select Detail settings ->Basic Setting –> Schedule. a. Please select Enable -> Day -> 1 will be the default -> Set. Note: Do not forget to press ‘Set’ button after setting the communication schedule. The MFP will send meter notification when its clock read 00:00 (Midnight) when it is normal or sleep mode.
- Page 11 Please select these numbers only 1_2_3_4_5_6_8_9 Do not select number 7 The type of data which will be sent No. The type of data which will be sent Sales count data EKC data [Do Not Select] Error count data Adjustment data Service count data Coverage data Life count and life cycle data...
- Page 12 Page 12 of 12...
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