Canon MF419x User Manual page 744

● There is no paper loaded.
● The paper or document is jammed.
● The toner cartridge is consumed.
● An error has occurred.
Cannot receive the fax. Make sure the fax was sent correctly by the sender.
The recipient's machine did not respond within 35 seconds.
● Ask the sender to send the fax again. If you hear a beep, select <Start Receiving> to receive the fax.
Receiving Faxes (MF419x / MF416dw)(P. 179)
Cannot send because more than one destination is specified.
Sending a fax to multiple destinations is disabled.
● To specify multiple destinations, you need to set <Restrict Sequential Broadcast> to <Off> or <Confirm
Sequential Broadcast>. For more information, contact your Administrator.
Prohibiting Sequential Broadcasting (MF419x / MF416dw)(P. 563)
Cannot specify a group.
Group Dial was specified as a destination after tapping <Hook>.
● Once you tap <Hook>, you cannot specify destinations in Group Dial. Tap <End> on the <Specify the
destination.> screen, and specify destinations to send fax documents without tapping <Hook>.
Cannot use Google Cloud Print. Server authentication failed.
Cloud Print could not perform server authentication, or could not acquire information for registration.
● Check whether the date and time settings are correctly specified.
Date/Time Settings(P. 645)
Cannot use Google Cloud Print. Server communication error.
Cloud Print is unavailable due to an error.
● Check whether the machine is correctly connected to a wireless LAN or wired LAN.
Connecting to a Wireless LAN (P. 419)
Connecting to a Wired LAN(P. 418)
● A port that is used for Cloud Print may be blocked by a firewall or other protection. Check whether the
5222 port is available with your computer.
● If a proxy server is used on the network, check whether the proxy settings on the machine and the server
are correct. For details, contact your Network Administrator.
Setting a Proxy(P. 551)
Troubleshooting
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