Resolving Monitor Display Problems - RADVision SCOPIA XT4000 Series User Manual

Resolving Monitor Display Problems

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Problem
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RADVISION | User Guide for SCOPIA XT4000 Series Version 3.1
Figure 8-2
The system displays a flickering or blank screen.
The rear panel of the XT Codec Unit features 2 HD outputs for connecting a main and
auxiliary screen. For cabling, see the cabling diagram in the Quick Setup Guide.
Your system administrator must configure the system for correct video resolution.
When you are not in a call, you can set the refresh frequency of the monitor display:
•
Set to 50 Hz by pressing
•
Set to 60 Hz by pressing
The system displays a blank screen.
Verify the power cord of the XT Codec Unit is connected properly at both ends.
Verify the monitor's power cord is connected properly at both ends.
Check that the monitor power switch is set to ON.
Verify the XT Codec Unit's LED is on. If the LED is blinking, press
Control Unit.
Make sure the XT Codec Unit output is properly connected to the monitor input. Make sure
the monitor/DVI cable is connected properly at both ends.
The screen layout appears to be cropped.
Configure the monitor layout:
1.
In the Main menu select Configure > Quick Setup.
2.
Select Next to navigate to the Configure Monitor page.
Viewing system network information
then 5.
then 6.
on the XT Remote
Troubleshooting | 64