CyberData 011307 Operation Manual
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CyberData 011307 Operation Manual

Singlewire-enabled voip indoor intercom with keypad
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Download this manual See also: Operating Manual
The IP Endpoint Company
Singlewire-enabled
VoIP Indoor Intercom with
Keypad
Operations Guide
Part #011307
Document Part #930935A
for Firmware Version 10.4.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

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  • Page 1 The IP Endpoint Company  Singlewire-enabled VoIP Indoor Intercom with  Keypad Operations Guide Part #011307 Document Part #930935A for Firmware Version 10.4.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930935A Operations Guide...

  • Page 4: Important Safety Instructions

    GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 930935A Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 5 • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0) • Chrome (version: 29.0.1547.66 m) • Safari (version: 5.1.7) Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 6: Table Of Contents

    C.1 Frequently Asked Questions (FAQ) ..................77 C.2 Documentation ........................77 C.3 Contact Information ........................78 C.4 Warranty ..........................79 C.4.1 Warranty & RMA Returns within the United States ............79 Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 7 C.4.2 Warranty & RMA Returns outside of the United States ..........80 C.4.3 Spare in the Air Policy ....................80 C.4.4 Return and Restocking Policy ..................80 C.4.5 Warranty and RMA Returns Page ................80 Index Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 8: Chapter 1 Product Overview

    To identify the Singlewire-enabled VoIP Indoor Intercom with Keypad, look for a model number label similar to the one shown in Figure 1-1. Confirm the following: • The model number on the label should be 011307. • The serial number on the label should begin with 3071. Figure 1-1. Model Number Label WWW.CYBERDATA.NET...

  • Page 9: Typical System Installation

    GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 10: Product Features

    12-key keypad with backlight • Programmable speed dial • Supports SRST (Survivable Remote Site Telephony) in a Cisco environment. SRST parameters are entered statically into the CyberData product's internal webpage. • • Dual speeds of 10 Mbps and 100 Mbps •...

  • Page 11: Supported Protocols

    Packet Time 20 ms 1.5 Supported SIP Servers The following link contains information on how to configure the device for the supported SIP servers: http://www.cyberdata.net/support/server/index.html Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 12: Product Specifications

    Regulatory Compliance FCC Class A, UL 60950 Dimensions 6.5” x 4.5” x 1.5” (H x W x D) Warranty 2 years limited Part Number 011307 011215 Weather Shroud (sold separately) Auxiliary Relay 1A at 30 VDC Operations Guide 930935A CyberData Corporation...

  • Page 13: Parts List

    Table 2-1. Parts List Quantity Part Name Illustration VoIP Indoor Intercom with Keypad Assembly Installation Quick Reference Guide Mounting Accessory Kit Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 14: Intercom Components

    Call Button Section 2.2.1, "Call Button for  and Indicator Light" information about the functionality of the Call Button. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 15: Call Button And Indicator Light

    Call button and indicator light 2.2.2 Dialing from the Keypad • See the Enable Telephone Operation setting in Section 2.4.7, "Configure the Button Parameters". Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 16: Intercom Setup

    Network PoE power. Use of these contacts for any other purpose will damage the J3 Terminal Block Intercom and void the product warranty. can accept 16 AWG wire Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 17: Using The On-Board Relay

    GENERAL ALERT The CyberData device has a built-in relay that can be activated by a web configurable DTMF string that can be received from a VoIP phone supporting out of band (RFC2833) DTMF as well as a number of other triggering events.

  • Page 18: Wiring The Circuit

    Pin 5 - Sense Input Pin 6 - Sense Ground Strobe Light DC Source Sense Input 1 A @ 30 VDC J3 Terminal Block of the CyberData Device Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 19 Door Lock Sense Input If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department. http://www.cyberdata.net/support/voip/index.html Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 20 AC Source DC Source Please refer to the Networked Door Strike  Intermediate Relay Operations Guide for  connection specifics. Sense Input Aux Button Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 21: Identifying The Connector Locations And Functions

    Section 2.3.6, "RTFM Button" a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would prevent the board from running all together. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 22 Proximity Sensor Interface — Not Used JP10 Disables the intrusion sensor when installed. Note: Placing a jumper on JP10 will disable the intrusion detection circuit. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 23: Network Connectivity, And Data Rate

    It is orange at 100 Mbps. 2.3.5.1 Verify Network Activity The square, yellow Activity light blinks when there is network activity. Figure 2-11. Network Connector Link Activity Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 24: Rtfm Button

    When troubleshooting configuration problems, it is sometimes convenient to restore the device to a known state. Note Each Intercom is delivered with factory set default values. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 25: Adjust The Volume

    10.10.10.10 if a DHCP server is not present). Figure 2-13. RTFM Button 2.3.7 Adjust the Volume You can adjust the volume through the Device Configuration Page. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 26: Configure The Intercom Parameters

    Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 27: Intercom Web

    Link to the Audio Configuration page. Link to the Event Configuration page. Link to the Autoprovisioning Configuration page. Link to the Update Firmware page. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 28: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/support/voip/discovery.html...
  • Page 29 Installing the VoIP Indoor Intercom with Keypad Intercom Setup Figure 2-14. Home Page 307100354 3. On the Home Page, review the setup details and navigation buttons described in Table 2-6. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 30 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 31: Configure The Device Parameters

    2.4.4 Configure the Device Parameters 1. Click the Device Configuration button to open the Device Configuration page. See Figure 2- Figure 2-15. Device Configuration Page Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 32 The acoustic echo canceller also has a harder time maintaining full duplex operation when in the Boost Mode. The product may drop from full duplex operation into half/duplex mode while in Boost Mode. Contact CyberData support for additional information if needed. Relay Settings Activate Relay with DTMF Code When selected, the relay can be activated with a DTMF code.
  • Page 33 For buttons *, #, and the Call Button, it will play the appropriate DTMF tones. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 34 Ring Volume, Sensor Volume, and Microphone Gain without rebooting the device. You must save and reboot the device for other changes to take effect. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 35: Configure The Network Parameters

    Enter the Static IP address. Subnet Mask Enter the Subnet Mask address. Default Gateway Enter the Default Gateway address. DNS Server 1 Enter the DNS Server 1 address. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 36 Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 37: Configure The Sip Parameters

    1. Click SIP Config to open the SIP Configuration page (Figure 2-17). Note For specific server configurations, go to the following website address: http://www.cyberdata.net/support/server/index.html Figure 2-17. SIP Configuration Page Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 38 Type the Outbound Proxy Port number (8 character limit). Register with a SIP Server Check this box to enable SIP Registration. For information about Point-to-Point Configuration, see Section 2.4.6.1, "Point-to-Point Configuration". Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 39 To do this, do the following: 1. On the SIP Configuration page (Figure 2-18), make sure that the Register with a SIP Server parameter is not selected. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 40 Mode. The Intercom can receive point-to-point calls in any mode. Note The delayed DTMF functionality is available in the Point-to-Point Mode. Note Establishing point-to-point SiP calls may not work with all phones. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 41: Configure The Button Parameters

    2.4.7 Configure the Button Parameters 1. Click the Button Config button to open the Button Configuration page. See Figure 2-19. Figure 2-19. Button Configuration Page Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 42 Enter the desired dial-out extension number (64 character limit). Note: For information about dial-out extension strings and DTMF tones, see Section 2.4.7.1, "Dial Out Extension Strings and DTMF Tones (using rfc2833)". Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 43 Play Tone While Relay is Active Check this box to play an audible tone while the relay is activated. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 44 Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 45 Input Resulting Action Dialing 1234560  The device will activate the relay for Security Code 0 for 6 seconds. (and waiting for several seconds) Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 46: Configure The Night Ringer Parameters

    When the nightringer is enabled, the unit will attempt to register a second extension with the SIP server. Any calls made to this extension will play a ringtone. Nightringer Settings Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 47 Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 48: Configure The Sensor Parameters

    Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. 1. Click Sensor Config to open the Sensor Configuration page (Figure 2-21). Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 49 Select the inactive state of the door sensors. Door Open Timeout (in seconds) Select the number of seconds that you want to pass before the door sensor is activated. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 50 Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 51: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 52 Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 53: Configure The Audio Parameters

    Intercom. 1. Click Audio Config to open the Audio Configuration page (Figure 2-23). Figure 2-23. Audio Configuration Page Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 54 Installing the VoIP Indoor Intercom with Keypad Intercom Setup Figure 2-24. Audio Configuration Page (continued) 2. On the Audio Configuration page, enter values for the parameters indicated in Table 2-14. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 55 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audio test Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Page tone Corresponds to a simple tone used for beep on initialization and beep on page (24 character limit).
  • Page 56 You can use the free utility Audacity to convert audio files into this format. See Figure 2-25 through Figure 2-27. Figure 2-25. Audacity 1 Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 57 Intercom Setup Figure 2-26. Audacity 2 When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 58 Installing the VoIP Indoor Intercom with Keypad Intercom Setup Figure 2-27. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 59: Configure The Event Parameters

    When selected, Event Generation is enabled. Remote Event Server Type the Remote Event Server IP address.  Remote Event Server IP (64 character limit) Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 60 The XML is URL-encoded before transmission so the following examples are not completely accurate. Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 61 Installing the VoIP Indoor Intercom with Keypad Intercom Setup Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...
  • Page 62 Installing the VoIP Indoor Intercom with Keypad Intercom Setup <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RINGING</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>MULTICAST_START</event> <index>8</index>...
  • Page 63 Installing the VoIP Indoor Intercom with Keypad Intercom Setup POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>SECURITY</event> <index>8</index> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...

  • Page 64: Configure The Autoprovisioning Parameters

    The device does not have a real time clock but can sync with a network time server on boot. 1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page.  Figure 2-29. Figure 2-29. Autoprovisioning Configuration Page Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 65 Click on this button to set the clock after entering the current time. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 66 10.0.0.1; option subnet-mask 255.0.0.0; option domain-name "voiplab"; option domain-name-servers 10.0.0.1; option time-offset # Pacific Standard Time option tftp-server-name "10.0.0.254"; option option-150 10.0.0.254; Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 67 3. The board downloads and writes the firmware file again. CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.
  • Page 68 CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00 a.Phoenix, Arizona does not use daylight savings time. Table 2-20 shows a breakdown of the parts that constitute the following time zone string: Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 69 Figure 2-31. Three or Four Character Time Zone Identifier You can also use the following URL when a certain time zone applies daylight savings time: http://www.timeanddate.com/time/dst/2011.html Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 70 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 71: Upgrade The Firmware And Reboot The Intercom

    Section 2.4.3, "Log in to the Configuration Home Page". 4. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-32. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 72 Intercom firmware file that you want to upload. Click on the Submit button to automatically upload the selected firmware and reboot the system. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 73: Reboot The Intercom

    Section 2.4.3, "Log in to the Configuration Home Page". 1. Click Reboot (Figure 2-33). A normal restart will occur. Figure 2-33. Reboot System Section 307100354 Reboot Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 74: Command Interface

    --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_2=yes" Play the "3" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_3=yes" Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 75 O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_intrusionsensortriggered=yes" Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_doorajar=yes" Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 76 O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_rebooting=yes" Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_restoringdefault=yes" Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 77 "intrusiontest=yes" a.Type and enter all of each http POST command on one line. b. Must be in point-to-point mode see Section 2.4.6.1, "Point-to-Point Configuration" Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 78: Appendix A Mounting The Voip Indoor Intercom With Keypad

    Table A-2. Gang Box Mounting Components (Part of the Accessory Kit) Quantity Part Name Illustration #6 x 3/8-inch Pan Head Phillips Machine Screw a.Only two screws are needed for a 1-Gang Box. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 79 Assembly Network Cable to J1 Slot Open Drill Holes for Anchors Backplate Network Cable & Ground Wire are (Not Provided) Ground Lug Mounting Screws Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 80 Slot Open Drill Holes for Anchors & Cutout for Single Gang Box 121001A Screw Accessory Kit Mounting Screws & Anchors Screw (4x) Ground Lug Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 81: Dimensions

    Mount the Intercom A.2 Dimensions Figure A-1. Unit Dimensions—Front and Side View 6.50 [165.0] 1.65 [41.9] Dimensions are in Inches [Millimeter] 1.90 [48.2] Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 82 Figure A-2. PCB Dimensions and Intrusion Sensor Range 0.118 [3.00] ø0.138 [ø3.51] Fits #6-32 Machine Screw 0.551 [14.00] (4 Places) Effective Range for Instrusion 1.083 [27.52] Intrusion Sensor to Function Sensor JP10 TOP SIDE from 3 mm to 14 mm BOTTOM SIDE 4.200 [106.68] 2.300 [58.42]...

  • Page 83: Appendix B Setting Up A Tftp Server

    Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 84: Appendix C Troubleshooting/Technical Support

    2. Go to the support page for your product, and click on the FAQs tab. C.2 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by doing the following: 1. Go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewireintercomindoorkeypadv3/docs.html 2.

  • Page 85: Contact Information

    Contact Information Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 86: Warranty

    If an End of Life device cannot be repaired, a replacement of a current version of the device may be offered at MSRP. Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.

  • Page 87: C.4.2 Warranty & Rma Returns Outside Of The United States

    C.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...

  • Page 88: Index

    (in minutes > 10) 58 connector locations 14, 15 autoprovisioning 58, 59 contact information 78 autoprovisioned audio files 60 contact information for CyberData 78 autoprovisioned firmware upgrades 60 CyberData contact information 78 autoprovisioning autoupdate 60 autoprovisioning from DHCP 59...
  • Page 89 16 get autoprovisioning template button 58 Linux, setting up a TFTP server on 76 GMT table 63 local SIP port 31 GMT time 63 Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 90 NTP server 58 remote SIP 31 set time with external NTP server on boot 58 posix timezone string setting up an intercom 9 timezone string 58 Operations Guide 930935A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 91 & RMA returns outside of the United States 80 SIP registration 31 warranty and RMA returns page 80 SIP remote SIP port 31 warranty policy at CyberData 79 SIP server 31 web access password 19 password for login 31...

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