CyberData 011310 Operation Manual
  1. Manuals
  2. Brands
  3. CyberData Manuals
  4. Intercom System
  5. 11310
  6. Operation manual

CyberData 011310 Operation Manual

Singlewire-enabled voip outdoor intercom with keypad
Hide thumbs Also See for 011310:
Table of Contents

Advertisement

Quick Links

Download this manual
The IP Endpoint Company
Singlewire-enabled
VoIP Outdoor Intercom with
Keypad
Operations Guide
Part #011310
Document Part #930923B
for Firmware Version 11.1.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the 011310 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for CyberData 011310

Summary of Contents for CyberData 011310

  • Page 1 The IP Endpoint Company  Singlewire-enabled VoIP Outdoor Intercom with  Keypad Operations Guide Part #011310 Document Part #930923B for Firmware Version 11.1.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930923B Operations Guide...

  • Page 4: Important Safety Instructions

    GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 930923B Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 5 Table 2-21, "DSR Configuration Parameters" • Adds Table 2-23, "Autoprovisioning Configuration Parameters" • Updates Table 2-25, "Firmware Parameters" • Updates Table 2-26, "Command Interface Post Commands" Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 6 • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0) • Chrome (version: 29.0.1547.66 m) • Safari (version: 5.1.7) Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 7: Table Of Contents

    A.7.1 Rear Conduit Mounting Option (Not Provided) ............99 A.7.2 Concrete Wall Mounting Option (Not Provided) ............100 A.7.3 Goose Neck Mounting Option (Not Provided) ............101 Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 8 C.4.2 Warranty & RMA Returns outside of the United States ..........106 C.4.3 Spare in the Air Policy ....................106 C.4.4 Return and Restocking Policy ..................106 C.4.5 Warranty and RMA Returns Page ................106 Index Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 9: Chapter 1 Product Overview

    To identify the Singlewire-enabled VoIP Outdoor Intercom with Keypad, look for a model number label similar to the one shown in Figure 1-1. Confirm the following: • The model number on the label should be 011310. • The serial number on the label should begin with 3101. Figure 1-1. Model Number Label WWW.CYBERDATA.NET...

  • Page 10: Typical System Installation

    Figure 1-3. Typical Installation—Networked Door Strike Intermediate Relay Module 802.3af Compliant Ethernet Switch Networked Door Strike Door Strike Intermediate Relay Module Intercom IP Phone IP PBX Server Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 11: Product Features

    Optional Weather Shroud for even greater weather protection • Supports SRST (Survivable Remote Site Telephony) in a Cisco environment. SRST parameters are entered statically into the CyberData product's internal webpage. • • Dual speeds of 10 Mbps and 100 Mbps •...

  • Page 12: Supported Protocols

    Packet Time 20 ms 1.5 Supported SIP Servers The following link contains information on how to configure the device for the supported SIP servers: http://www.cyberdata.net/support/server/index.html Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 13: Product Specifications

    Regulatory Compliance FCC Class A, UL 60950 Dimensions 6.5” x 4.5” x 1.5” (H x W x D) Warranty 2 years limited Part Number 011310 011215 Weather Shroud (sold separately) Auxiliary Relay 1A at 30 VDC Operations Guide 930923B CyberData Corporation...

  • Page 14: Parts List

    Table 2-1. Parts List Quantity Part Name Illustration VoIP Outdoor Intercom with Keypad Assembly Installation Quick Reference Guide Mounting Accessory Kit Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 15: Intercom Components

    Call Button Section 2.2.1, "Call Button for  and Call Button LED" information about the functionality of the Call Button. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 16: Call Button And Call Button Led

    Call button and Call Button LED 2.2.2 Dialing from the Keypad • See the Enable Telephone Operation setting in Section 2.4.6, "Configure the Button Parameters". Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 17: Intercom Setup

    Network PoE power. Use of these contacts for any other purpose will damage the J3 Terminal Block Intercom and void the product warranty. can accept 16 AWG wire Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 18: Using The On-Board Relay

    This relay interface also has a general purpose input port that can be used to monitor an external switch and generate an event. For more information on the sensor options, see the Sensor Configuration Page on the web interface. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 19: Wiring The Circuit

    Pin 5 - Sense Input Pin 6 - Sense Ground Strobe Light DC Source Sense Input 1 A @ 30 VDC J3 Terminal Block of the CyberData Device Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 20 J3 Terminal Block Please refer to the Door Strike Intermediate Relay Operations Guide for connection specifics. AC Source DC Source Door Lock Sense Input Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 21 Sense Input Aux Button If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department. http://www.cyberdata.net/support/voip/index.html Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 22: Identifying The Connector Locations And Functions

    Section 2.3.6, "RTFM Button" a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would prevent the board from running all together. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 23 Proximity Sensor Interface — Not Used JP10 Disables the intrusion sensor when installed. Note: Placing a jumper on JP10 will disable the intrusion detection circuit. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 24: Activity And Link Leds

    Link LED above the Ethernet port indicates that the network connection has been established (see Figure 2-9). Figure 2-9. Activity and Link LED Link Activit Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 25: Rtfm Button

    1. Press and hold the RTFM button (SW1) for more than five seconds. 2. The device announces that it is restoring the factory default settings. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 26: Adjust The Volume

    10.10.10.10 if a DHCP server is not present). Figure 2-11. RTFM Button 2.3.7 Adjust the Volume You can adjust the volume through the Device Configuration Page. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 27: Configure The Intercom Parameters

    Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 28: Intercom Web

    Link to the Audiofiles page. Link to the Events page. Link to the Door Strike Relay page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 29: Using The Toggle Help Button

    Help feature. See Figure 2-13. Figure 2-13. Toggle Help Button and Question Marks Question mark  appears next to the web page items Toggle Help button Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 30 Figure 2-14. Figure 2-14. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 31: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/support/voip/discovery.html...
  • Page 32 Installing the VoIP Outdoor Intercom with Keypad Intercom Setup Figure 2-15. Home Page 310100452 Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 33 Shows the current status of Backup Server 1. Backup Server 2 Shows the current status of Backup Server 2. Nightringer Server Shows the current status of Nightringer Server. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 34 ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 35: Configure The Device

    Intercom Setup 2.4.5 Configure the Device 1. Click the Device menu button to open the Device page. See Figure 2-16. Figure 2-16. Device Configuration Page Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 36 The acoustic echo canceller also has a harder time maintaining full duplex operation when in the Boost Mode. The product may drop from full duplex operation into half/duplex mode while in Boost Mode. Contact CyberData support for additional information if needed. Operations Guide 930923B CyberData Corporation...
  • Page 37 The time interval after which the device will contact the NTP server to update the time. Enter up to 4 digits. Current Time Allows you to input the current time. (6 character limit) Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 38 Ring Volume, Sensor Volume, and Microphone Gain without rebooting the device. You must save and reboot the device for other changes to take effect. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 39 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 40 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin GMT+1 Berlin, Rome GMT+2 Israel, Cairo GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 41 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 42: Configure The Button Parameters

    2.4.6 Configure the Button Parameters 1. Click the Button Config button to open the Button Configuration page. See Figure 2-18. Figure 2-18. Button Configuration Page Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 43 Security codes start with the pound key (#) and will be recognized when the user stops pressing buttons or hits the pound key again. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 44 Dial this extension when the * key is pressed. Keypad # Dial this extension when the # key is pressed. Call Button Dial this extension when the call button is pressed. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 45 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 46 Input Resulting Action Dialing 1234560  The device will activate the relay for Security Code 0 for 6 seconds. (and waiting for several seconds) Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 47: Configure The Network Parameters

    Intercom Setup 2.4.7 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-19). Figure 2-19. Network Configuration Page Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 48 Shows the current Default Gateway address. DNS Server 1 Shows the current DNS Server 1 address. DNS Server 2 Shows the current DNS Server 2 address. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 49 Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 50: Configure The Sip Parameters

    2.4.8 Configure the SIP Parameters 1. Click on the SIP menu button to open the SIP page (Figure 2-20). Figure 2-20. SIP Configuration Page Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 51 SIP-URI for the device's extension on the second backup SIP server. This field can accept entries of up to 255 characters in length. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 52 SIP-URI for the device's Nightringer extension on the SIP server. This field can accept entries of up to 255 characters in length. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 53 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 54 You must click on the Save button and then the Reboot button for the changes to take effect. Note For specific server configurations, go to the following website address: http://www.cyberdata.net/support/server/index.html Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 55 Receiving point-to-point SiP calls may not work with all phones. Figure 2-21. SIP Page Set to Point-to-Point Mode Device is set to NOT register with a SiP server Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 56: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 57 Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 58: Configure The Sensor Configuration Parameters

    Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. 1. Click Sensor menu button to open the Sensor page (Figure 2-23). Figure 2-23. Sensor Configuration Page Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 59 (corresponds to Intrusion Sensor Triggered on the Audiofiles page) to the phone answering the SIP call when the intrusion sensor is activated. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 60 Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 61: Configure The Audio Configuration Parameters

    Intercom. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-24). Figure 2-24. Audiofiles Configuration Page Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 62 Installing the VoIP Outdoor Intercom with Keypad Intercom Setup Figure 2-25. Audiofiles Configuration Page (continued) Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 63 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audiotest Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Page tone Corresponds to a simple tone used for beep on initialization and beep on page (24 character limit).
  • Page 64 The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 65 You can use the free utility Audacity to convert audio files into this format. See Figure 2-26 through Figure 2-28. Figure 2-26. Audacity 1 Figure 2-27. Audacity 2 Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 66 When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-28. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 67: Configure The Events Parameters

    1. Click on the Events menu button to open the Events page (Figure 2-29). Figure 2-29. Event Configuration Page Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 68 Click on Check All to select all of the events on the page. Uncheck All Click on Uncheck All to de-select all of the events on the page. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 69 Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 70 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 71 Installing the VoIP Outdoor Intercom with Keypad Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...
  • Page 72 Installing the VoIP Outdoor Intercom with Keypad Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...

  • Page 73: Configure The Door Strike Relay

    Windows application. 1. Click on the DSR menu button to open the DSR page (Figure 2-30). Figure 2-30. DSR Page Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 74 Play Audio Locally When selected, the device will loop an audio file out of the speaker until the remote (DSR) door sensor is deactivated. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 75 “discovered” after pressing the Discover button. Use this button to associate the remote relay with the device. Only one relay may be associated with a device. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 76 Note You must click on the Save button and then the Reboot button for the changes to take effect. Figure 2-31. Relay Status Section Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 77: Configure The Device (On The Dsr Page)

    1. Click the View button on the DSR page to open the Device Configuration page (Figure 2-32). Figure 2-32. DSR Page Device Configuration Page Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 78 /02:00:00 is the time. Note: When the occurrence is set to 5, the final occurrence of the day in the specified month is used. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 79 Click on the Upgrade button to upgrade the firmware of the door strike relay. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 80: Configure The Autoprovisioning Parameters

    By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-33. Figure 2-33. Autoprovisioning Page Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 81 Autoprovisioning log The autoprovisioning log provides information about the latest autoprovisioning attempt (i.e. dhcp options and server accessed and files parsed or not found). Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 82 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Intercom</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 83 Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 84 On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 85 The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 86 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 87 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 88 Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 89 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 90 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 91: Upgrade The Firmware And Reboot The Intercom

    Firmware file • Release notes 3. Log in to the Intercom home page as instructed in Section 2.4.4, "Log in to the Configuration Home Page". Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 92 4. Click on the Firmware menu button to open the Firmware page. See Figure 2-35. Caution Equipment Hazard: CyberData strongly recommends that you first reboot the device before attempting to upgrade the firmware of the device. See Section 2.5.2, "Reboot the Device".

  • Page 93: Reboot The Device

    1. Click on the Reboot button on the Home page (Figure 2-36). A normal restart will occur. Figure 2-36. Reboot System Section 310100452 Reboot Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 94: Command Interface

    --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audioconfig.cgi" --post-data "play_2=yes" Play the "3" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audioconfig.cgi" --post-data "play_3=yes" Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 95 --post-data "play_intrusionsensortriggered=yes" Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audioconfig.cgi" --post-data "play_doorajar=yes" Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 96 --post-data "delete_rebooting=yes" Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audioconfig.cgi" --post-data "delete_restoringdefault=yes" Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 97 --post-data "intrusiontest=yes" a.Type and enter all of each http POST command on one line. b. Must be in point-to-point mode see Section 2.4.8.1, "Point-to-Point Configuration" Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 98: Appendix A Mounting The Voip Outdoor Intercom With Keypad

    Carriage bolt nuts Carriage bolts Carriage bolt washers Table A-3. Optional Accessories Quantity Part Name Illustration Spacer for Half-inch Set Screw Connector 531085B Hole Plug Assembly Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 99: Dimensions

    Figure A-1. Unit Dimensions—Rear View with Mounting Hole Locations 3.740 [95.00] ø0.280 [ø7.11] 0.869 [22.07] (3 Places) ø0.854 [ø21.69] 1.690 [42.93] 1.690 [42.93] 3.380 [85.85] Di ensions are in Inches [Milli eter] Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 100 Figure A-2. Shroud Dimensions and Mounting Hole Locations 7.638 [194.00] 3.434 [87.23] ø0.280 [ø7.11] ø0.854 [ø21.69] (3 PLACES) 3.380 [85.85] 3.819 [97.00] 7.638 [194.00] Di ensions are in Inches [Milli eter] Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 101 Figure A-3. Unit Dimensions—Intrusion Sensor Range and Unit without the Gang Box 0.551 [14.0] Maxi u Distance 0.118 [3.0] Mini u Distance Intrustion Effective Range for Sensor Intrusion Sensor to Function Affix Reflective Surface Above Intrusion Sensor fro 3 (Mini u ) to 14 (Maxi u ) ø0.156 [ø3.96] Through Hole...
  • Page 102 Figure A-4. PCB Dimensions and Intrusion Sensor Range 0.118 [3.00] ø0.138 [ø3.51] Fits #6-32 Machine Screw 0.551 [14.00] (4 Places) Effective Range for Instrusion 1.083 [27.52] Intrusion Sensor to Function Sensor JP10 TOP SIDE fro 3 to 14 BOTTOM SIDE 4.200 [106.68] 2.300 [58.42] DIMENSIONS ARE IN INCHES [MILLIMETER]...

  • Page 103: Overview Of Installation Types

    Installation Type What You Need Outdoor, on surface 011214 Intercom only Outdoor, on surface with shroud (increased resistance) 011214 Intercom 011215 Weather Shroud (sold separately) Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 104: Network Cable Entry Restrictions

    (with shroud). Figure A-6. Rear Conduit Network Cable Entry Restrictions—With Shroud Add Spacer Here Network Cable, 1/2" Conduit & 1/2" Conduit Connector are not provided. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 105: Service Loop Cable Routing

    (to Ground Lug Inside 3-Gang Box Figure A-8. Network Cable Service Loop Routing Route Cable(s) inside Gang Box to Creates Service Loop Network Cable (Not Provided) Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 106: Securing The Intercom

    10 inch-pounds force. Over-torquing will cause the GENERAL ALERT gasket to tear, risk moisture intrusion, and effectively void the manufacturer's warranty. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 107: Additional Mounting Options

    (Sold Separate) Appl RTV Silicone Sealant Around Mounting Holes Faceplate & PCB Asse bl (121017A) 1/4" Washer & Nut (3x) Faceplate Mounting Screw (6x) Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 108: Concrete Wall Mounting Option (Not Provided)

    Rear to Cover Hole 1/2" Set Conduit Connector (Not Provided) Note: To mount the intercom, use methods compliant with local electrical codes. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 109: Goose Neck Mounting Option (Not Provided)

    Grounding Rod and Cla p Silicone Sealant (Not Provided) Around Mounting Holes Ground wire 161019 (to Ground Lug Inside 3-Gang Box Network Cable in Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 110: Appendix B Setting Up A Tftp Server

    Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 111: Appendix C Troubleshooting/Technical Support

    2. Go to the support page for your product, and click on the FAQs tab. C.2 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by doing the following: 1. Go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewireoutdoorintercomkeypad/docs.html 2.

  • Page 112: Contact Information

    Contact Information Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 113: Warranty

    If an End of Life device cannot be repaired, a replacement of a current version of the device may be offered at MSRP. Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.

  • Page 114: Warranty & Rma Returns Outside Of The United States

    C.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...

  • Page 115: Index

    53 connector locations 14, 15 night ring tone parameter 55 contact information 104 audio configuration page 53 contact information for CyberData 104 audio encodings 4 Current Network Settings 40 audio files, user-created 57 current network settings 40 Autoprovision at time (HHMMSS) 73...
  • Page 116 73 local SIP port 44 GMT table 32 log in address 23 GMT time 32 goose neck mounting option (not provided) 101 Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 117 RJ-45 14 pages (lengthy) 49 RMA returned materials authorization 104 part number 5 RMA status 104 parts list 6 rport discovery setting, disabling 44 password Operations Guide 930923B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 118 & RMA returns outside of the United States 106 SIP volume 28 warranty and RMA returns page 106 Spare in the Air Policy 106 warranty policy at CyberData 105 SRST 43 web access password 19 subnet mask 19, 40...

Table of Contents