CyberData 11272 Operation Manual
  1. Manuals
  2. Brands
  3. CyberData Manuals
  4. Intercom System
  5. 11272
  6. Operation manual

CyberData 11272 Operation Manual

Voip flush-mount indoor intercom
Hide thumbs Also See for 11272:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Operating Manual
The IP Endpoint Company
VoIP Flush-Mount Indoor Intercom
Operations Guide
Part #011272
Document Part #930853D
for Firmware Version 10.3.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the 11272 and is the answer not in the manual?

Questions and answers

Related Manuals for CyberData 11272

Summary of Contents for CyberData 11272

  • Page 1 The IP Endpoint Company  VoIP Flush-Mount Indoor Intercom Operations Guide Part #011272 Document Part #930853D for Firmware Version 10.3.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Browsers Supported The following browsers have been tested against firmware version 10.3.0: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0) • Chrome (version: 29.0.1547.66 m) • Safari (version: 5.1.7) Operations Guide 930853D CyberData Corporation...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930853D Operations Guide...

  • Page 5: Important Safety Instructions

    Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 930853D Operations Guide...

  • Page 6: Table Of Contents

    C.3 Contact Information ........................73 C.4 Warranty ..........................74 C.4.1 Warranty & RMA Returns within the United States ............74 C.4.2 Warranty & RMA Returns outside of the United States ..........75 C.4.3 Spare in the Air Policy ....................75 Operations Guide 930853D CyberData Corporation...
  • Page 7 C.4.4 Return and Restocking Policy ..................75 C.4.5 Warranty and RMA Returns Page ................75 Index Operations Guide 930242G CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    To identify the VoIP Flush-Mount Indoor Intercom, look for a model number label similar to the one shown in  Figure 1-1. Confirm the following: • The model number on the label should be 011272. • The serial number on the label should begin with 2721. Figure 1-1. Model Number Label WWW.CYBERDATA.NET...

  • Page 9: Typical System Installation

    Figure 1-3. Typical Installation—Mass Notification Generic PoE Switch Strobe Speaker Loudspeaker Intercom IP Phone IP PBX Server Light Amplifier Figure 1-4. Typical Installation—Emergency Phone Generic PoE Switch Intercom IP Phone IP Phone IP Phone IP PBX Server Operations Guide 930853D CyberData Corporation...

  • Page 10: Product Features

    The VoIP Flush Mount Indoor Intercom has the following features: • Supports SRST (Survivable Remote Site Telephony) in a Cisco environment. SRST parameters are entered statically into the CyberData product's internal webpage. • • Dual speeds of 10 Mbps and 100 Mbps •...

  • Page 11: Supported Protocols

    Packet Time 20 ms 1.5 Supported SIP Servers Go to the following link to find the VoIP Flush-Mount Indoor Intercom product page which will have information on how to configure the device for various supported SIP servers: http://www.cyberdata.net/support/server/index.html Operations Guide 930853D CyberData Corporation...

  • Page 12: Product Specifications

    FCC Class A, UL 60950 Auxiliary Relay 1A at 30 VDC Dimensions 5.118” x 5.118” x 2.25” (H x W x D) Weight 0.71 lbs./shipping weight of 1.1 lbs. (0.32 kg/shipping weight of 0.5 kg) Part Number 011272 Operations Guide 930853D CyberData Corporation...

  • Page 13: Chapter 2 Installing The Voip Flush-Mount Indoor Intercom

    VoIP Flush Mount Indoor Intercom parts. Note Appendix A, "Mounting the Intercom" for physical mounting information. Table 2-1. Parts List Quantity Part Name Illustration Intercom Assembly Installation Quick Reference Guide Intercom Mounting Accessory Kit Operations Guide 930853D CyberData Corporation...

  • Page 14: Intercom Components

    Figure 2-1 shows the components of the Intercom. Figure 2-1. Intercom Components Speaker Drain Hole Call Button Section 2.2.1, "Call Button for  and the Call Button LED" information about the functionality of the Call Button. Operations Guide 930853D CyberData Corporation...

  • Page 15: Call Button And The Call Button Led

    The Call Button LED will still blink during initialization and calls. • The Call Button LED flashes briefly at the beginning of RTFM mode. Figure 2-2. Call Button and Call Button LED Call Button and  Call Button LED Operations Guide 930853D CyberData Corporation...

  • Page 16: Intercom Setup

    Intercom from a non-PoE 12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the J3 Terminal Block Intercom and void the product warranty. can accept 16 AWG wire Operations Guide 930853D CyberData Corporation...

  • Page 17: Using The On-Board Relay

    This relay interface also has a general purpose input port that can be used to monitor an external switch and generate an event. For more information on the sensor options, see the Sensor Configuration Page on the web interface. Operations Guide 930853D CyberData Corporation...

  • Page 18: Wiring The Circuit

    Pin 4 - Relay Normally Open Contact Pin 5 - Sense Input Pin 6 - Sense Ground Strobe Light DC Source Sense Input 1 A @ 30 VDC J3 Terminal Block of the CyberData Device Operations Guide 930853D CyberData Corporation...
  • Page 19 Please refer to the Door Strike Intermediate Relay Operations Guide for connection specifics. AC Source DC Source Door Lock Sense Input If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department. http://www.cyberdata.net/support/voip/index.html Operations Guide 930853D CyberData Corporation...

  • Page 20: Identifying The Voip Intercom Connectors

    See the following figures and tables to identify the connectors and functions of the Intercom. Figure 2-6. Connector Locations Table 2-2. Connector Functions Connector Function Call Button. LED Interface Microphone Interface Speaker Interface Proximity Sensor Interface - N/A JP10 Disables the intrusion sensor when installed. Operations Guide 930853D CyberData Corporation...
  • Page 21 Reserved for future use Reserved for factory diagnostics RTFM Section 2.3.6, "RTFM Button". a.Do not install a jumper. Momentary short to reset. Permanent instal- lation of a jumper would prevent the board from running all together. Operations Guide 930853D CyberData Corporation...

  • Page 22: Activity And Link Leds

    Activity LED blinks when there is network activity (see Figure 2-8). • The square, GREEN Link LED above the Ethernet port indicates that the network connection has been established (see Figure 2-8). Figure 2-8. Activity and Link LED Link Activit Operations Guide 930853D CyberData Corporation...

  • Page 23: Rtfm Button

    10.10.10.10 if a DHCP server is not present). Note Pressing and holding the RTFM button for longer than five seconds will restore the device to the factory default settings. Figure 2-10. RTFM Button (SW1) RTFM Operations Guide 930853D CyberData Corporation...

  • Page 24: Adjust The Volume

    10.10.10.10 if a DHCP server is not present). Figure 2-11. RTFM Button RTFM 2.3.7 Adjust the Volume You can adjust the volume through the Volume, Multicast Volume, Ring Volume, and Sensor Volume settings on the Device Configuration Page. Operations Guide 930853D CyberData Corporation...

  • Page 25: Configure The Intercom Parameters

    Table 2-4. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930853D CyberData Corporation...

  • Page 26: Intercom Web

    Link to the Sensor Configuration page. Link to the Multicast Configuration page. Link to the Audio Configuration page. Link to the Event Configuration page. Link to the Autoprovisioning Configuration page. Link to the Update Firmware page. Operations Guide 930853D CyberData Corporation...

  • Page 27: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/support/voip/discovery.html...
  • Page 28 Installing the VoIP Flush-Mount Indoor Intercom Intercom Setup Figure 2-12. Home Page CyberData Indoor Intercom 272100001 Operations Guide 930853D CyberData Corporation...
  • Page 29 Press the Export Configuration button to download the current board configuration. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930853D CyberData Corporation...

  • Page 30: Configure The Device

    Installing the VoIP Flush-Mount Indoor Intercom Intercom Setup 2.4.4 Configure the Device 1. Click the Device Configuration button to open the Device Configuration page. See Figure 2- Figure 2-13. Device Configuration Page CyberData Indoor Intercom Operations Guide 930853D CyberData Corporation...
  • Page 31 The acoustic echo canceller also has a harder time maintaining full duplex operation when in the Boost Mode. The product may drop from full duplex operation into half/duplex mode while in Boost Mode. Contact CyberData support for additional information if needed. Relay Settings Activate Relay with DTMF Code When selected, the relay can be activated with a DTMF code.
  • Page 32 When the Test Microphone button is pressed, the following occurs: 1. The device will immediately start recording 3 seconds of audio. 2. The device will beep (indicating the end of recording). 3. The device will play back the recorded audio. Operations Guide 930853D CyberData Corporation...
  • Page 33 Click on the Reboot button to reboot the system. Note You can change the Volume, Multicast Volume, Ring Volume, Sensor Volume, and Microphone Gain without rebooting the device. You must save and reboot the device for other changes to take effect. Operations Guide 930853D CyberData Corporation...

  • Page 34: Configure The Network Parameters

    Installing the VoIP Flush-Mount Indoor Intercom Intercom Setup 2.4.5 Configure the Network Parameters 1. Click the Networking button to open the Network Configuration page (Figure 2-14). Figure 2-14. Network Configuration Page CyberData Indoor Intercom Operations Guide 930853D CyberData Corporation...
  • Page 35 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930853D CyberData Corporation...

  • Page 36: Configure The Sip Parameters

    2.4.6 Configure the SIP Parameters 1. Click SIP Config to open the SIP Configuration page (Figure 2-15). Note For specific server configurations, go to the following website address: http://www.cyberdata.net/support/server/index.html Figure 2-15. SIP Configuration Page CyberData Indoor Intercom Operations Guide 930853D CyberData Corporation...
  • Page 37 Type the Outbound Proxy Port number (8 character limit). Register with a SIP Server Check this box to enable SIP Registration. For information about Point-to-Point Configuration, see Section 2.4.6.2, "Point-to-Point Configuration". Re-registration Interval (in seconds) The SIP Registration lease time in seconds. Operations Guide 930853D CyberData Corporation...
  • Page 38 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 64. Operations Guide 930853D CyberData Corporation...
  • Page 39 Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-16. SIP Configuration Page Set to Point-to-Point Mode CyberData Indoor Intercom Intercom is set to NOT register with a SiP server Operations Guide 930853D CyberData Corporation...
  • Page 40 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 930853D CyberData Corporation...

  • Page 41: Configure The Nightringer Parameters

    Nightringer requires SIP Registration. Nightringer cannot be used in peer to peer mode. GENERAL ALERT 1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-17. Figure 2-17. Nightringer Configuration Setup CyberData Indoor Intercom Operations Guide 930853D CyberData Corporation...
  • Page 42 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930853D CyberData Corporation...

  • Page 43: Configure The Sensor Configuration Parameters

    Call an extension and establish two way audio • Call an extension and play a pre-recorded audio file Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. Operations Guide 930853D CyberData Corporation...
  • Page 44 Installing the VoIP Flush-Mount Indoor Intercom Intercom Setup 1. Click Sensor Config to open the Sensor Configuration page (Figure 2-18). Figure 2-18. Sensor Configuration Page CyberData Indoor Intercom Operations Guide 930853D CyberData Corporation...
  • Page 45 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930853D CyberData Corporation...

  • Page 46: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 47 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 930853D CyberData Corporation...

  • Page 48: Configure The Audio Configuration Parameters

    The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click Audio Config to open the Audio Configuration page (Figure 2-20). Figure 2-20. Audio Configuration Page CyberData Indoor Intercom Operations Guide 930853D CyberData Corporation...
  • Page 49 Installing the VoIP Flush-Mount Indoor Intercom Intercom Setup Figure 2-21. Audio Configuration Page (continued) Operations Guide 930853D CyberData Corporation...
  • Page 50 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audiotest Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Page tone Corresponds to a simple tone used for beep on initialization and beep on page (24 character limit).
  • Page 51 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-22 through Figure 2-24. Figure 2-22. Audacity 1 Figure 2-23. Audacity 2 Operations Guide 930853D CyberData Corporation...
  • Page 52 Intercom Setup When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-24. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 930853D CyberData Corporation...

  • Page 53: Configure The Event Parameters

    Click the Event Config button to open the Event Configuration page (Figure 2-25). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-25. Event Configuration Page CyberData Indoor Intercom Operations Guide 930853D CyberData Corporation...
  • Page 54 Click on the Test Event button to test an event. Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930853D CyberData Corporation...
  • Page 55 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 56 Installing the VoIP Flush-Mount Indoor Intercom Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...
  • Page 57 Installing the VoIP Flush-Mount Indoor Intercom Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...

  • Page 58: Configure The Autoprovisioning Parameters

    The device does not have a real time clock but can sync with a network time server on boot. 1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page.  Figure 2-26. Figure 2-26. Autoprovisioning Configuration Page CyberData Indoor Intercom Operations Guide 930853D CyberData Corporation...
  • Page 59 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. After changing the parameters, click the Save button. Operations Guide 930853D CyberData Corporation...
  • Page 60 When the device is set to autoprovision either after a period of time, or when idle, or at a time of day, Autoupdate the device will do the following: • Re-download the autoprovisioning file. • Compare this new file to the one downloaded on boot, and if it finds differences, force a system reset. Operations Guide 930853D CyberData Corporation...
  • Page 61 3. The board downloads and writes the firmware file again. CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.
  • Page 62 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 930853D CyberData Corporation...
  • Page 63 Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change Operations Guide 930853D CyberData Corporation...
  • Page 64 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin GMT+1 Berlin, Rome GMT+2 Israel, Cairo GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat Operations Guide 930853D CyberData Corporation...
  • Page 65 Time Zone City or Area Zone Crosses GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 930853D CyberData Corporation...

  • Page 66: Upgrade The Firmware And Reboot The Intercom

    3. Log in to the Intercom home page as instructed in Section 2.4.3, "Log in to the Configuration Home Page". 4. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-29. Operations Guide 930853D CyberData Corporation...
  • Page 67 Installing the VoIP Flush-Mount Indoor Intercom Intercom Setup Figure 2-29. Upgrade Firmware Page CyberData Indoor Intercom 5. Select Browse, and then navigate to the location of the Intercom firmware file. 6. Click Submit. Note Do not reboot the board after pressing the Submit button.

  • Page 68: Reboot The Intercom

    To reboot a Intercom, log in to the web page as instructed in Section 2.4.3, "Log in to the Configuration Home Page". 1. Click Reboot (Figure 2-30). A normal restart will occur. Figure 2-30. Reboot System Section CyberData Indoor Intercom 272100001 Reboot Operations Guide 930853D CyberData Corporation...

  • Page 69: Command Interface

    Play the "2" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_2=yes" Play the "3" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_3=yes" Operations Guide 930853D CyberData Corporation...
  • Page 70 Play the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_intrusionsensortriggered=yes" Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_doorajar=yes" Operations Guide 930853D CyberData Corporation...
  • Page 71 Delete the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_rebooting=yes" Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_restoringdefault=yes" Operations Guide 930853D CyberData Corporation...
  • Page 72 --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data "intrusiontest=yes" a.Type and enter all of each http POST command on one line. b. Must be in point-to-point mode see Section 2.4.6.2, "Point-to-Point Configuration" Operations Guide 930853D CyberData Corporation...

  • Page 73: Appendix A Mounting The Intercom

    Table A-1. Mounting Components (Part of the Accessory Kit) Quantity Part Name Illustration T15 Security Pin Torx Key #6 X 3/8-inch,100 Deg., Flat Head, Self-Tapping Screw #6 X 3/8-inch,100 Deg., Flat Head T15 Security Pin Torx Screw Operations Guide 930853D CyberData Corporation...

  • Page 74: Dimensions

    (Maxi u ) 0.118 [3.0] Mini u Distance 0.551 [14.0] Maxi u Distance Instrusion Sensor 4.700 [119.4] Ø0.150 [Ø3.8] 82° Countersunk 6.840 [173.7] (4 Places) Di ensions are in Inches [Milli eter]; Projection: Third Angle Operations Guide 930853D CyberData Corporation...
  • Page 75 Figure A-3. PCB Dimensions and Intrusion Sensor Range 0.118 [3.00] ø0.138 [ø3.51] Fits #6-32 Machine Screw 0.551 [14.00] (4 Places) Effective Range for Instrusion 1.083 [27.52] Intrusion Sensor to Function Sensor JP10 TOP SIDE fro 3 to 14 BOTTOM SIDE 4.200 [106.68] 2.300 [58.42] DIMENSIONS ARE IN INCHES [MILLIMETER]...

  • Page 76: Wall Mounting

    6. Make sure that the arrow labels are pointing up. This will ensure that the intrusion sensor functions properly. 7. Fold down all of the flagnuts, and then insert the gang box into the wall cutout. Operations Guide 930853D CyberData Corporation...

  • Page 77: Ground Cable Installation

    Figure A-5. Ground Cable Installation Create Service Loop Knock Out inside Gang Box #6 Ring Ter inal Ground Wire Star Washer (Not Provided) Ground Lug Note: To mount the intercom, use methods compliant with local electrical codes. Operations Guide 930853D CyberData Corporation...

  • Page 78: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930853D CyberData Corporation...

  • Page 79: Appendix C Troubleshooting/Technical Support

    Select the support page for your product to see a list of frequently asked questions for the CyberData product: C.2 Documentation The documentation for this product is released in an English language version only.  You can download PDF copies of CyberData product documentation from the VoIP Flush-Mount Indoor Intercom product page at: http://www.cyberdata.net/products/voip/digitalanalog/intercomindoorflush/docs.html Operations Guide...

  • Page 80: Contact Information

    3 Justin Court  Monterey, CA 93940  Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html Operations Guide...

  • Page 81: Warranty

    If an End of Life device cannot be repaired, a replacement of a current version of the device may be offered at MSRP. Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.

  • Page 82: Warranty & Rma Returns Outside Of The United States

    C.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...
  • Page 83 24, 28 autoprovision at time (HHMMSS) 52 contact information 73 autoprovision when idle (in minutes > 10) 52 contact information for CyberData 73 autoprovisioning 52, 53 CyberData contact information 73 autoprovisioned audio files 54 autoprovisioned firmware upgrades 54...
  • Page 84 20 get autoprovisioning template button 52 GMT table 57 GMT time 57 ground cable installation 69 MGROUP MGROUP Name 40 mounting 66 ground cable installation 69 home page 20 network cable entry restrictions 69 Operations Guide 930853D CyberData Corporation...
  • Page 85 SIP 30 setting up an intercom 9 posix timezone string settings, default 17 timezone string 52 POST command 62 enable SIP operation 30 power requirement 5 local SIP port 30 priority user ID 30 assigning 40 Operations Guide 930853D CyberData Corporation...
  • Page 86 & RMA returns outside of the United States 75 SIP servers supported 4 warranty and RMA returns page 75 user ID for login 30 warranty policy at CyberData 74 SIP settings 31 web access password 18 SIP volume 24...

Table of Contents