CyberData 11305 Operation Manual
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CyberData 11305 Operation Manual

Singlewire-enabled voip indoor intercom
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The IP Endpoint Company
Singlewire-enabled
VoIP Indoor Intercom
Operations Guide
Part #011305, RAL 9003, Signal White Color
Document Part #930943A
for Firmware Version 10.4.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

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  • Page 1 The IP Endpoint Company  Singlewire-enabled  VoIP Indoor Intercom Operations Guide Part #011305, RAL 9003, Signal White Color Document Part #930943A for Firmware Version 10.4.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930943A Operations Guide...

  • Page 4: Important Safety Instructions

    GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 930943A Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 5 • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0) • Chrome (version: 29.0.1547.66 m) • Safari (version: 5.1.7) Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 6: Table Of Contents

    A.6 PCB Dimensions ........................71 Appendix B Setting up a TFTP Server B.1 Set up a TFTP Server ......................72 B.1.1 In a LINUX Environment ....................72 Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 7 C.4.2 Warranty & RMA Returns outside of the United States ..........76 C.4.3 Spare in the Air Policy ....................76 C.4.4 Return and Restocking Policy ..................76 C.4.5 Warranty and RMA Returns Page ................76 Index Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 8: Chapter 1 Product Overview

    To identify the VoIP Indoor Intercom, look for a model number label similar to the one shown in Figure 1-1. Confirm the following: • The model number on the label should be 011305. • The serial number on the label should begin with 3051. Figure 1-1. Model Number Label WWW.CYBERDATA.NET...

  • Page 9: Typical System Installation

    VoIP Indoor Intercom can be installed as part of a VoIP phone system. Figure 1-2. Typical Installation—Door Entry/Access Control Generic PoE Switch VoIP Intercom IP Phone Informacast Server Door Strike VoIP Intercom Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 10: Product Features

    InformaCast compliant • InformaCast CK compliant • Supports SRST (Survivable Remote Site Telephony) in a Cisco environment. SRST parameters are entered statically into the CyberData product's internal webpage. • SIP compliant • Dual speeds of 10 Mbps and 100 Mbps •...

  • Page 11: Supported Protocols

    PCMA (G.711 A-law) 1.5 Supported SIP Servers The following link contains information on how to configure the device for the supported SIP servers: http://www.cyberdata.net/support/server/index.html Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 12: Product Specifications

    5.118” x 5.118” x 2.25” (H x W x D) Weight 0.71 lbs./shipping weight of 1.1 lbs. (0.32 kg/shipping weight of 0.5 kg) Part Number 011305 a.This number replaces the 011111 number. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 13: Chapter 2 Installing The Voip Indoor Intercom

    Appendix A, "Mounting the Indoor Intercom" for physical mounting information. Table 2-1. Parts List Quantity Part Name Illustration Intercom Assembly Installation Quick Reference Guide Intercom Mounting Accessory Kit Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 14: Intercom Components

    Figure 2-1. Intercom Components Speaker Call Button Section 2.2.1, "Call Button for  and the Call Button LED" information about the functionality of the Call Button. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 15: Call Button And The Call Button Led

    The Call Button LED flashes briefly at the beginning of RTFM mode. Figure 2-2. Call Button and Call Button LED Call Button and  Call Button LED Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 16: Intercom Setup

    Network PoE power. Use of these contacts for any other purpose will damage the J3 Terminal Block Intercom and void the product warranty. can accept 16 AWG wire Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 17: Using The On-Board Relay

    GENERAL ALERT The CyberData device has a built-in relay that can be activated by a web configurable DTMF string that can be received from a VoIP phone supporting out of band (RFC2833) DTMF as well as a number of other triggering events.

  • Page 18: Wiring The Circuit

    Pin 5 - Sense Input Pin 6 - Sense Ground Strobe Light DC Source Sense Input 1 A @ 30 VDC J3 Terminal Block of the CyberData Device Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 19 Door Lock Sense Input If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department. http://www.cyberdata.net/support/voip/index.html Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 20: Identifying The Voip Intercom Connectors

    Table 2-2. Connector Functions Connector Function Call Button. LED Interface Microphone Interface Speaker Interface Proximity Sensor Interface - N/A JP10 Disables the intrusion sensor when installed. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 21 Button". a.Do not install a jumper. Momentary short to reset. Permanent instal- lation of a jumper would prevent the board from running all together. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 22: Activity And Link Leds

    Link light above the Ethernet port indicates that the network connection has been established (see Figure 2-8). Figure 2-8. Activity and Link LED Link Activity Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 23: Rtfm Button

    Pressing and holding the RTFM button for longer than five seconds will restore the device to the factory default settings. Figure 2-10. RTFM Button (SW1) RTFM Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 24: Adjust The Volume

    2.3.7 Adjust the Volume You can adjust the volume through the Volume, Multicast Volume, Ring Volume, and Sensor Volume settings on the Device Configuration Page. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 25: Configure The Intercom Parameters

    Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 26: Intercom Web

    Link to the Audio Configuration page. Link to the Event Configuration page. Link to the Autoprovisioning Configuration page. Link to the Update Firmware page. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 27: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/support/voip/discovery.html...
  • Page 28 Installing the VoIP Indoor Intercom Log in to the Configuration Home Page Figure 2-12. Home Page 305100000 Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 29 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 30: Configure The Device

    2.4.4 Configure the Device 1. Click the Device Configuration button to open the Device Configuration page. See Figure 2- Figure 2-13. Device Configuration Page CyberData Indoor Intercom Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 31 The acoustic echo canceller also has a harder time maintaining full duplex operation when in the Boost Mode. The product may drop from full duplex operation into half/duplex mode while in Boost Mode. Contact CyberData support for additional information if needed. Relay Settings Activate Relay with DTMF Code When selected, the relay can be activated with a DTMF code.
  • Page 32 1. The device will immediately start recording 3 seconds of audio. 2. The device will beep (indicating the end of recording). 3. The device will play back the recorded audio. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 33 Ring Volume, Sensor Volume, and Microphone Gain without rebooting the device. You must save and reboot the device for other changes to take effect. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 34: Configure The Network Parameters

    2.4.5 Configure the Network Parameters 1. Click the Networking button to open the Network Configuration page (Figure 2-14). Figure 2-14. Network Configuration Page CyberData Indoor Intercom Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 35 Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 36: Configure The Sip Parameters

    1. Click SIP Config to open the SIP Configuration page (Figure 2-15). Note For specific server configurations, go to the following website address: http://www.cyberdata.net/support/server/index.html Figure 2-15. SIP Configuration Page CyberData Indoor Intercom Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 37 Check this box to enable SIP Registration. For information about Point-to-Point Configuration, see Section 2.4.6.2, "Point-to-Point Configuration". Re-registration Interval (in seconds) The SIP Registration lease time in seconds. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 38 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 64. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 39 Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-16. SIP Configuration Page Set to Point-to-Point Mode CyberData Indoor Intercom Intercom is set to NOT register with a SiP server Operations Guide 930943A CyberData Corporation...
  • Page 40 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 41: Configure The Nightringer Parameters

    GENERAL ALERT 1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-17. Figure 2-17. Nightringer Configuration Setup CyberData Indoor Intercom Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 42 Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 43: Configure The Sensor Configuration Parameters

    Call an extension and play a pre-recorded audio file Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 44 Configure the Sensor Configuration Parameters 1. Click Sensor Config to open the Sensor Configuration page (Figure 2-18). Figure 2-18. Sensor Configuration Page CyberData Indoor Intercom Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 45 Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 46: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 47 Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 48: Configure The Audio Configuration Parameters

    Intercom. 1. Click Audio Config to open the Audio Configuration page (Figure 2-20). Figure 2-20. Audio Configuration Page CyberData Indoor Intercom Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 49 Installing the VoIP Indoor Intercom Configure the Audio Configuration Parameters Figure 2-21. Audio Configuration Page (continued) Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 50 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audiotest Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Page tone Corresponds to a simple tone used for beep on initialization and beep on page (24 character limit).
  • Page 51 You can use the free utility Audacity to convert audio files into this format. See Figure 2-22 through Figure 2-24. Figure 2-22. Audacity 1 Figure 2-23. Audacity 2 Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 52 When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-24. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 53: Configure The Event Parameters

    2-25). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-25. Event Configuration Page CyberData Indoor Intercom Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 54 Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 55 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 56 Installing the VoIP Indoor Intercom Configure the Event Parameters User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...
  • Page 57 Installing the VoIP Indoor Intercom Configure the Event Parameters User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...

  • Page 58: Configure The Autoprovisioning Parameters

    The device does not have a real time clock but can sync with a network time server on boot. 1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page.  Figure 2-26. Figure 2-26. Autoprovisioning Configuration Page CyberData Indoor Intercom Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 59 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. After changing the parameters, click the Save button. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 60 Re-download the autoprovisioning file. • Compare this new file to the one downloaded on boot, and if it finds differences, force a system reset. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 61 3. The board downloads and writes the firmware file again. CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.
  • Page 62 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 63 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 64 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin GMT+1 Berlin, Rome GMT+2 Israel, Cairo GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 65 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 66: Upgrade The Firmware And Reboot The Intercom

    Section 2.4.3, "Log in to the Configuration Home Page". 4. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-29. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 67 Use the Browse button to navigate to the location of the Intercom firmware file that you want to upload. Click on the Submit button to automatically upload the selected firmware and reboot the system. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 68: Reboot The Intercom

    Section 2.4.3, "Log in to the Configuration Home Page". 1. Click Reboot (Figure 2-30). A normal restart will occur. Figure 2-30. Reboot System Section 305100000 Reboot Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 69: Command Interface

    --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_2=yes" Play the "3" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_3=yes" Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 70 O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_intrusionsensortriggered=yes" Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_doorajar=yes" Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 71 O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_rebooting=yes" Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_restoringdefault=yes" Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 72 "intrusiontest=yes" a.Type and enter all of each http POST command on one line. b. Must be in point-to-point mode see Section 2.4.6.2, "Point-to-Point Configuration" Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 73: Appendix A Mounting The Indoor Intercom

    Part Name Illustration Sheet Metal Screw Plastic Ribbed Anchor Table A-2. Gang Box Mounting Components Quantity Part Name Illustration #6-32 FlatHead Countersunk Machine Screw Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 74: Cable Connections

    = Cable Slot Close Rotate Backplate 90° (One Open Slot) Mounting for Network Cable Coming from Top Screw (3x) Rotate Backplate 180° (Two Open Slot) Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 75: Wall Mounting Option

    Closed for Ground Wire Connection Wall Cutout Cable Entry Slot Network Cable & Ground Wire (Not Provided) 121001A Screw Accessory Kit Mounting Screw (3x) Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 76: Gang Box Option

    Ground Wire Connect to Mounting Any Available Mounting Hole Screw (3x) 121002B Screw Accessory Kit Two Gang Box use four Single Gang Box use two Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 77: Wall Cutout Dimensions

    Figure A-4. Maximum Recommended Wall Cutout Dimensions 0.38 [9.5] ø0.19 [ø4.8] (4 Places) 0.50 [12.8] 2.65 [67.3] 3.40 [86.4] DIMENSIONS ARE IN INCHES [MILLIMETER] Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 78: Pcb Dimensions

    A.6 PCB Dimensions Figure A-5 shows the PCB dimensions and the intrusion sensor range. Figure A-5. PCB Dimensions and Intrusion Sensor Range 0.118 [3.00] ø0.138 [ø3.51] Fits #6-32 Machine Screw 0.551 [14.00] (4 Places) Effective Range for Instrusion 1.083 [27.52] Intrusion Sensor to Function Sensor JP10...

  • Page 79: Appendix B Setting Up A Tftp Server

    Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 80: Appendix C Troubleshooting/Technical Support

    Select the support page for your product to see a list of frequently asked questions for the CyberData product: C.2 Documentation The documentation for this product is released in an English language version only.  You can download PDF copies of CyberData product documentation from the VoIP Indoor Intercom product page at: http://www.cyberdata.net/products/voip/digitalanalog/singlewireindoorintercom/docs.html Operations Guide...

  • Page 81: Contact Information

    3 Justin Court  Monterey, CA 93940  Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html Operations Guide...

  • Page 82: Warranty

    If an End of Life device cannot be repaired, a replacement of a current version of the device may be offered at MSRP. Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.

  • Page 83: Warranty & Rma Returns Outside Of The United States

    C.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...

  • Page 84: Index

    44 configurable parameters 24 autoprovision at time (HHMMSS) 52 contact information 74 autoprovision when idle (in minutes > 10) 52 contact information for CyberData 74 autoprovisioning 52 cutout dimensions 70 autoprovisioned audio files 54 cutout dimensions, maximum recommended 70...
  • Page 85 52 GMT table 57 GMT time 57 MGROUP green link light 15 MGROUP Name 40 mounting gang box mounting 69 Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 86 SIP 30 settings, default 17 posix timezone string timezone string 52 enable SIP operation 30 POST command 62 local SIP port 30 power requirement 5 Operations Guide 930943A CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 87 & RMA returns outside of the United States 76 SIP settings 31 warranty and RMA returns page 76 SIP volume 24 warranty policy at CyberData 75 Spare in the Air Policy 76 web access password 18 speaker output 5...

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