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CyberData 011307 Operation Manual

Singlewire informacast indoor intercom with keypad
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The IP Endpoint Company
Singlewire InformaCast
Indoor Intercom with
Keypad
Operations Guide
Part #011307
Document Part #931640A
for Firmware Version 20.0.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company Singlewire InformaCast Indoor Intercom with  Keypad Operations Guide Part #011307 Document Part #931640A for Firmware Version 20.0.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 931640A Operations Guide...
  • Page 4 To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 931640A Operations Guide...
  • Page 5 The following browsers have been tested against firmware version 20.0.0: • Internet Explorer (version: 11) • Firefox (also called Mozilla Firefox) (version: 62.0) • Chrome (version: 63.0.3239.132) • Safari (version: 12) • Microsoft Edge (version: 42.17134.1.0) Operations Guide 931640A CyberData Corporation...

  • Page 6: Table Of Contents

    2.7 Command Interface ......................103 2.7.1 Command Interface Post Commands ................103 Appendix A Mounting the Singlewire InformaCast Indoor Intercom with Keypad A.1 Mount the Intercom ......................106 A.2 Dimensions ..........................109 Appendix B Setting up a TFTP Server Operations Guide 931640A CyberData Corporation...
  • Page 7 B.1.1 In a LINUX Environment ....................111 B.1.2 In a Windows Environment ..................111 Appendix C Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) ..................112 C.2 Documentation ........................112 C.3 Contact Information ......................113 C.4 Warranty and RMA Information ....................113 Index Operations Guide 931640A CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    To identify the Singlewire InformaCast Indoor Intercom with Keypad, look for a model number label similar to the one shown in Figure 1-1. Confirm the following: • The model number on the label should be 011307. • The serial number on the label should begin with 3072. Figure 1-1. Model Number Label www.cyberdata.net...

  • Page 9: Typical System Installation

    Figure 1-2. Typical Installation Trigger electric door strike with a predetermined key code from the IP phone Standard Electronic Door Strike (not sold by CyberData) Terminal Block of the CyberData Device DC Source Sense Input 1 A @ 30 VDC...

  • Page 10: Product Features

    Network web management and firmware download • Network adjustable speaker volume • Concurrent SIP and multicast paging • Dry relay contact for auxiliary control • Door closure and tamper alert signal • Downloadable alert, ringtones and callout messages Operations Guide 931640A CyberData Corporation...

  • Page 11: Supported Protocols

    Facilitates autoprovisioning configuration values on boot • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) G.722 G.729 1.5 Supported SIP Servers The following link contains information on how to configure the device for the supported SIP servers: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Operations Guide 931640A CyberData Corporation...

  • Page 12: Specifications

    2 Years Limited Part Number 011307 a. Contacts 1 and 2 on the terminal block are only for powering the device from a non-PoE 12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty.

  • Page 13: Compliance

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Operations Guide 931640A CyberData Corporation...

  • Page 14: Parts List

    Appendix A, "Mounting the Singlewire InformaCast Indoor Intercom with Keypad" physical mounting information. Table 2-2. Parts List Quantity Part Name Illustration Singlewire InformaCast Indoor Intercom with Keypad Assembly Installation Quick Reference Guide Mounting Accessory Kit Operations Guide 931640A CyberData Corporation...

  • Page 15: Intercom Components

    Section 2.2.2, "Dialing from for  the Keypad" information about the functionality of the keypad. Call Button Section 2.2.1, "Call Button for  and Call Button LED" information about the functionality of the Call Button. Operations Guide 931640A CyberData Corporation...

  • Page 16: Call Button And Call Button Led

    The Call Button LED flashes briefly at the beginning of RTFM mode. Figure 2-4. Call Button and Call Button LED Call button and Call Button LED 2.2.2 Dialing from the Keypad • See the Enable Telephone Operation setting in Section 2.4.6, "Configure the Button Parameters". Operations Guide 931640A CyberData Corporation...

  • Page 17: Intercom Setup

    12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty. Terminal Block can accept 16 AWG wire Operations Guide 931640A CyberData Corporation...
  • Page 18 Wiring pins 7 and 8 of the terminal block to a switch will initiate a SIP call when the switch is closed. The call will go to the extension specified as the dial out extension on the SIP page. Figure 2-6. Remote Switch Connection Terminal Block Operations Guide 931640A CyberData Corporation...

  • Page 19: Using The On-Board Relay

    This relay interface also has a general purpose input port that can be used to monitor an external switch and generate an event. For more information on the sensor options, see the Sensor Configuration Page on the web interface. Operations Guide 931640A CyberData Corporation...

  • Page 20: Wiring The Circuit

    Pin 4 - Relay Normally Open Contact Pin 5 - Sense Input Pin 6 - Sense Ground LED Strobe Light DC Source Sense Input 1 A @ 30 VDC Terminal Block of the CyberData Device Operations Guide 931640A CyberData Corporation...
  • Page 21 Section 2.4.16, "Configure the Door Strike Relay" for configuration options. *Caution Equipment Hazard: The door strike must have an internal or external mov or diode (for over voltage protection) when connecting directly to the module. GENERAL ALERT Operations Guide 931640A CyberData Corporation...
  • Page 22 (for over voltage protection) when connecting directly to the module. GENERAL ALERT If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department at the following website: http://support.cyberdata.net/ Operations Guide 931640A CyberData Corporation...
  • Page 23 AC Source DC Source Door Lock Sense Input If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department at the following website: http://support.cyberdata.net/ Operations Guide 931640A CyberData Corporation...

  • Page 24: Connecting An Auxiliary Rgb Strobe To The Device

    Figure 2-11. Please see the Auxiliary RGB Strobe Operations Guide for more information about this product. Figure 2-11. Connecting the Auxiliary RGB Strobe Kit to the Device Device Board Auxiliary RGB Strobe Board Operations Guide 931640A CyberData Corporation...

  • Page 25: Intercom Connectors

    Installing the Singlewire InformaCast Indoor Intercom with Keypad Intercom Connectors 2.3.5 Intercom Connectors See the following figures and tables to identify the connectors and functions of the Intercom. Figure 2-12. Connector Locations—Board Top Operations Guide 931640A CyberData Corporation...
  • Page 26 ISP AT-Tiny Interface (Factory Only) Digital Microphone Interface (Not Used) Mute Disable Jumper—Jumper should be removed Enable AT-Tiny—Jumper should be installed Enable Write to EEPROM—Jumper should be installed JP10 Disables the intrusion sensor when installed. Operations Guide 931640A CyberData Corporation...
  • Page 27 Installing the Singlewire InformaCast Indoor Intercom with Keypad Intercom Connectors Figure 2-13. Connector Locations—Board Bottom Operations Guide 931640A CyberData Corporation...
  • Page 28 Terminal Block (see Figure 2-5) Reset jumper Auxiliary Strobe Connector Section 2.3.7, "RTFM Button" a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would prevent the board from running all together. Operations Guide 931640A CyberData Corporation...

  • Page 29: Activity And Link Leds

    The square, AMBER 100 Mb Link LED above the Ethernet port indicates that the  • network 100 Mb connection has been established (see Figure 2-14). Figure 2-14. Activity and Link LED Link/Activity 100 Mb Link Operations Guide 931640A CyberData Corporation...

  • Page 30: Rtfm Button

    2-15) on the Intercom board to announce and confirm the Intercom’s IP Address and test to see if the audio is working. Note You must do these tests prior to final assembly. Figure 2-15. RTFM Button (SW1) RTFM button (SW1) Operations Guide 931640A CyberData Corporation...
  • Page 31 10.10.10.10 if a DHCP server is not present). Note Pressing and holding the RTFM button for longer than five seconds will restore the device to the factory default settings. Figure 2-16. RTFM Button (SW1) RTFM button (SW1) Operations Guide 931640A CyberData Corporation...

  • Page 32: Adjust The Volume

    The device will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Figure 2-17. RTFM Button (SW1) RTFM button (SW1) 2.3.8 Adjust the Volume You can adjust the volume through the Device Configuration Page. Operations Guide 931640A CyberData Corporation...

  • Page 33: Configure The Intercom Parameters

    Table 2-5. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 931640A CyberData Corporation...

  • Page 34: Intercom Web

    Link to the Access Log page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Door Strike Relay page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 931640A CyberData Corporation...

  • Page 35: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-19. Figure 2-19. Toggle Help Button and Question Marks Question mark  appears next to the web page items Operations Guide 931640A CyberData Corporation...
  • Page 36 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-20. Figure 2-20. Short Description Provided by the Help Feature Hostname: A short description of the  Question mark web page item will appear Operations Guide 931640A CyberData Corporation...

  • Page 37: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: https://www.cyberdata.net/pages/discovery...
  • Page 38 Installing the Singlewire InformaCast Indoor Intercom with Keypad Log in to the Configuration Home Page Figure 2-21. Home Page Singlewire Keypad Intercom 307200001 v20.0.0 v20.0.0 v20.0.0 Operations Guide 931640A CyberData Corporation...
  • Page 39 Shows the current status of the Nightringer mode. Primary SIP Server Shows the current status of the Primary SIP Server. Backup Server 1 Shows the current status of Backup Server 1. Backup Server 2 Shows the current status of Backup Server 2. Operations Guide 931640A CyberData Corporation...
  • Page 40 First click on the Toggle Help button, and you will see a question mark ( appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931640A CyberData Corporation...

  • Page 41: Configure The Device

    Installing the Singlewire InformaCast Indoor Intercom with Keypad Configure the Device 2.4.5 Configure the Device 1. Click the Device menu button to open the Device page. See Figure 2-22. Figure 2-22. Device Configuration Page Singlewire Keypad Intercom Operations Guide 931640A CyberData Corporation...
  • Page 42 64 characters in length. Timezone Enter the tz database string of your timezone. Examples: America/Los_Angeles America/New_York Europe/London America/Toronto https://en.wikipedia.org/wiki/List_of_tz_database_time_zones for a full list of valid strings. Current Time Displays the current time. InformaCast Settings Operations Guide 931640A CyberData Corporation...
  • Page 43 Check this box to activate the relay while receiving a page from Informacast. The relay will activate on a start command and deactivate on a stop command. Misc Settings Device Name Type the device name. Enter up to 25 characters. Operations Guide 931640A CyberData Corporation...
  • Page 44 0-255 scale. Brightness is specified with a value between 0 and 255. The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 45 First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931640A CyberData Corporation...

  • Page 46: Configure The Button Parameters

    Installing the Singlewire InformaCast Indoor Intercom with Keypad Configure the Button Parameters 2.4.6 Configure the Button Parameters 1. Click the Button Config button to open the Button Configuration page. See Figure 2-23. Figure 2-23. Button Configuration Page Singlewire Keypad Intercom Operations Guide 931640A CyberData Corporation...
  • Page 47 Dial this extension when the 4 key is pressed. Keypad 5 Dial this extension when the 5 key is pressed. Keypad 6 Dial this extension when the 6 key is pressed. Keypad 7 Dial this extension when the 7 key is pressed. Operations Guide 931640A CyberData Corporation...
  • Page 48 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 931640A CyberData Corporation...
  • Page 49 (local or DSR) for the seconds specified in the Relay Timeout (seconds) setting. Dialing 9876123  The device will activate the local relay. (and waiting several seconds) Dialing 9876456  The device will deactivate the local relay. (and waiting several seconds) Operations Guide 931640A CyberData Corporation...

  • Page 50: Configure The Security

    Installing the Singlewire InformaCast Indoor Intercom with Keypad Configure the Security 2.4.7 Configure the Security 1. Click the Security menu button to open the Security page. See Figure 2-22. Figure 2-24. Security Configuration Page Singlewire Keypad Intercom Operations Guide 931640A CyberData Corporation...
  • Page 51 The time (in seconds) the device will wait before it triggers the buzzer when the door sensor is active. DSR Open Timeout (in seconds) The time (in seconds) the device will wait before it triggers the buzzer when the remote door sensor (DSR) is active. Operations Guide 931640A CyberData Corporation...
  • Page 52 While in Security Mode, the 011375 Network Dual Door Strike Relay will operate only in Automatic Mode. 2.4.7.1 Configure the Security Code Page 1. Click the Edit button to open the Configure Security Code page. See Figure 2-25. Figure 2-25. Configure Security Code Page Operations Guide 931640A CyberData Corporation...
  • Page 53 Installing the Singlewire InformaCast Indoor Intercom with Keypad Configure the Security Operations Guide 931640A CyberData Corporation...
  • Page 54 Entering a blacklisted code will trigger the buzzer, and can trigger a call to an extension or a multicast of a pre-recorded message. Saves the changes of the security configuration. Cancels the changes of the security configuration. Operations Guide 931640A CyberData Corporation...
  • Page 55 Wdy/Wdy, Wnd/Wnd, All/All). Note The device must set time with an NTP Server (see the Device Configuration Page). If an NTP server is not used, all Valid From Valid To fields must be set to All. Operations Guide 931640A CyberData Corporation...

  • Page 56: Configure The Network Parameters

    Installing the Singlewire InformaCast Indoor Intercom with Keypad Configure the Network Parameters 2.4.8 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-26). Figure 2-26. Network Configuration Page Singlewire Keypad Intercom Operations Guide 931640A CyberData Corporation...
  • Page 57 First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931640A CyberData Corporation...

  • Page 58: Configure The Sip (Session Initiation Protocol) Parameters

    (Figure 2-27). Figure 2-27. SIP Configuration Page Singlewire Keypad Intercom The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 59 Installing the Singlewire InformaCast Indoor Intercom with Keypad Configure the SIP (Session Initiation Protocol) Parameters Figure 2-28. SIP Configuration Page The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product...
  • Page 60 This parameter also becomes the host portion of the SIP-URI for the device's extension on the second backup SIP server. This field can accept entries of up to 255 characters in length. Operations Guide 931640A CyberData Corporation...
  • Page 61 A value of 0 will disable keep alive packets. SIP Ring Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 62 Settings. SIP Call Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 63 Use this button to preview the strobe flashing behavior for the SIP Call Strobe Settings. MWI Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 64 Web Page Item Description Nightringer Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 65 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 64. Operations Guide 931640A CyberData Corporation...
  • Page 66 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 931640A CyberData Corporation...

  • Page 67: Configure The Ssl Parameters

    Installing the Singlewire InformaCast Indoor Intercom with Keypad Configure the SSL Parameters 2.4.10 Configure the SSL Parameters 1. Click SSL menu button to open the SSL page (Figure 2-37). Figure 2-30. SSL Configuration Page Singlewire Keypad Intercom Operations Guide 931640A CyberData Corporation...
  • Page 68 Installing the Singlewire InformaCast Indoor Intercom with Keypad Configure the SSL Parameters Figure 2-31. SSL Configuration Page Operations Guide 931640A CyberData Corporation...
  • Page 69 Client Certificate When doing mutual authentication this device will present a client certificate with these parameters. Client CA Right click and Save Link As... to get the Cyberdata CA used to sign this client certificate. Test SSL Connection Server The ssl test server address as a fully qualified domain name or in IPv4 dotted decimal notation.
  • Page 70 Installing the Singlewire InformaCast Indoor Intercom with Keypad Configure the SSL Parameters 2.4.10.1 Certificate Info Window The Certificate Info Window provides details of the certificate. This window appears after clicking on the Info button. See Figure 2-32. Figure 2-32. Certificate Info Window Operations Guide 931640A CyberData Corporation...
  • Page 71 The Remove Server Certificate Window will ask if the user wants to remove a certificate from the list of trusted certificates. This window appears after clicking on the Remove button. See Figure 2- Figure 2-33. Remove Server Certificate Window Operations Guide 931640A CyberData Corporation...

  • Page 72: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 73 Installing the Singlewire InformaCast Indoor Intercom with Keypad Configure the Multicast Parameters Figure 2-34. Multicast Configuration Page Singlewire Keypad Intercom The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 74 Polycom Priority Channel When a priority Polycom channel/group number is selected, the device will subscribe to the priority channel for one-way group pages. Group Numbers 1-25 are supported. Or, select Disabled to disable this channel. Operations Guide 931640A CyberData Corporation...
  • Page 75 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 931640A CyberData Corporation...

  • Page 76: Configure The Access Log Parameters

    Installing the Singlewire InformaCast Indoor Intercom with Keypad Configure the Access Log Parameters 2.4.12 Configure the Access Log Parameters 1. Click the Access Log menu button to open the Access Log page (Figure 2-37). Figure 2-35. Access Log Page Singlewire Keypad Intercom Operations Guide 931640A CyberData Corporation...
  • Page 77 The Clear Access Log Confirmation Window will ask if the user wants to delete the access log. This window appears after clicking on the Clear button. See Figure 2-36. Figure 2-36. Clear Access Log Confirmation Window Operations Guide 931640A CyberData Corporation...

  • Page 78: Configure The Sensor Configuration Parameters

    (Figure 2-37). Figure 2-37. Sensor Configuration Page Singlewire Keypad Intercom The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 79 Enter a value from 0-65536. Sensor Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 80 Enter a value from 0-65536. Intrusion Sensor Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 81 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931640A CyberData Corporation...

  • Page 82: Configure The Audio Configuration Parameters

    The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-38). Figure 2-38. Audiofiles Configuration Page Singlewire Keypad Intercom Operations Guide 931640A CyberData Corporation...
  • Page 83 Installing the Singlewire InformaCast Indoor Intercom with Keypad Configure the Audio Configuration Parameters Figure 2-39. Audiofiles Page Operations Guide 931640A CyberData Corporation...
  • Page 84 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audio Test Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Page Tone Corresponds to a simple tone used for beep on initialization and beep on page (24 character limit).
  • Page 85 The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 931640A CyberData Corporation...
  • Page 86 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-40 through Figure 2-42. Figure 2-40. Audacity 1 Figure 2-41. Audacity 2 Operations Guide 931640A CyberData Corporation...
  • Page 87 Configure the Audio Configuration Parameters When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-42. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 931640A CyberData Corporation...

  • Page 88: Configure The Events Parameters

    The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-43). Figure 2-43. Event Configuration Page Singlewire Keypad Intercom Operations Guide 931640A CyberData Corporation...
  • Page 89 Generally, the destination URL is the name of the application that receives the events and the string in the HTTP POST command. It can be a script used to parse and process the HTTP POST events. Enter up to 127 characters. Operations Guide 931640A CyberData Corporation...
  • Page 90 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 91 Installing the Singlewire InformaCast Indoor Intercom with Keypad Configure the Events Parameters <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>BUTTON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 201 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...
  • Page 92 Installing the Singlewire InformaCast Indoor Intercom with Keypad Configure the Events Parameters <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>MULTICAST_STOP</event> <index>8</index> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...

  • Page 93: Configure The Door Strike Relay

    Windows application. This section describes operations for running firmware version 4.8 or later of the Dual Door Strike Relay. If you have an older version of the firmware, then please contact CyberData Technical Support. The version number appears in the...
  • Page 94 Associating a DSR does not require a reboot. However, you should reboot the device after disassociating a DSR. Note While in Security Mode, the 011375 Network Dual Door Strike Relay will operate only in Automatic Mode. Operations Guide 931640A CyberData Corporation...

  • Page 95: Configure The Autoprovisioning Parameters

    Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-45. Figure 2-45. Autoprovisioning Page Singlewire Keypad Intercom Operations Guide 931640A CyberData Corporation...
  • Page 96 Press the Download Template button to create an autoprovisioning file for the device. See Section 2.4.17.3, "Download Template Button" Autoprovisioning log The autoprovisioning log provides information about the latest autoprovisioning attempt (i.e. dhcp options and server accessed and files parsed or not found). Operations Guide 931640A CyberData Corporation...
  • Page 97 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Device</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 98 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 931640A CyberData Corporation...
  • Page 99 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 931640A CyberData Corporation...
  • Page 100 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 931640A CyberData Corporation...
  • Page 101 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 102 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 103 You can force a change to the audio files on the board by clicking Restore Default on the Audio page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 931640A CyberData Corporation...
  • Page 104 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 931640A CyberData Corporation...
  • Page 105 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 931640A CyberData Corporation...

  • Page 106: Upgrade The Firmware

    Configure the Autoprovisioning Parameters 2.5 Upgrade the Firmware Note CyberData strongly recommends that you do not upgrade the firmware when the device is likely to be in use. To upgrade the firmware of your device: 1. Download the latest firmware file from the Downloads tab at the following webpage: https://www.cyberdata.net/products/011307...
  • Page 107 10. When the process is complete, you will see the words SWUPDATE Successful under Status Messages. 11. The device will reboot automatically. 12. The Home page will display the version number of the firmware and indicate which boot partition is active. Operations Guide 931640A CyberData Corporation...
  • Page 108 Note: This button only appears after the user has selected a firmware file. Upload progress Status bar indicates the progress in uploading the file. Upload Post Processing Status bar indicates the progress of the software installation. Status Messages Messages relevant to the firmware update process appear here. Operations Guide 931640A CyberData Corporation...

  • Page 109: Reboot The Device

    Section 2.4.4, "Log in to the Configuration Home Page". 2. Click on the Reboot button on the Home page (Figure 2-49). A normal restart will occur. Figure 2-49. Home Page Singlewire Keypad Intercom 307200001 v20.0.0 v20.0.0 v20.0.0 Reboot Operations Guide 931640A CyberData Corporation...

  • Page 110: Command Interface

    --user admin --password admin --auth-no-challenge --no- check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/ null --post-data "3=Play" Play the "4" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/ null --post-data "4=Play" Operations Guide 931640A CyberData Corporation...
  • Page 111 --user admin --password admin --auth-no-challenge --no- check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/ null --post-data "doorajar=Play" Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/ null --post-data "nightring=Play" Operations Guide 931640A CyberData Corporation...
  • Page 112 Device Action HTTP Post Command Swap boot partitions wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null --no-check-certificate "https://10.10.1.154/command" -- post-data "request=swap_boot_partition" a.Type and enter all of each http POST command on one line. Operations Guide 931640A CyberData Corporation...

  • Page 113: Appendix A Mounting The Singlewire Informacast Indoor Intercom With Keypad

    #6 Plastic Anchor Table A-2. Gang Box Mounting Components (Part of the Accessory Kit) Quantity Part Name Illustration #6 x 3/8-inch Pan Head Phillips Machine Screw a.Only two screws are needed for a 1-Gang Box. Operations Guide 931640A CyberData Corporation...
  • Page 114 Figure A-50. Wall Mounting Option 121001A Screw Accessory Kit Slot Closed Wall Cutout Faceplate Assembly Network Cable to J1 Slot Open Drill Holes for Anchors Backplate Network Cable & Ground Wire are (Not Provided) Ground Lug Mounting Screws Operations Guide 931640A CyberData Corporation...
  • Page 115 (Not Provided) Assembly to J1 Network Cable & Ground Wire (Not Provided) Slot Open Drill Holes for Anchors & Cutout for Single Gang Box 121001A Screw Accessory Kit Mounting Screws & Anchors Screw (4x) Ground Lug Operations Guide 931640A CyberData Corporation...

  • Page 116: Dimensions

    Mount the Intercom A.2 Dimensions Figure A-1. Unit Dimensions—Front and Side View 6.50 [165.0] 1.65 [41.9] Dimensions are in Inches [Millimeter] 1.90 [48.2] Operations Guide 931640A CyberData Corporation...
  • Page 117 Figure A-2. PCB Dimensions and Intrusion Sensor Range 0.118 [3.00] ø0.138 [ø3.51] Fits #6-32 Machine Screw 0.551 [14.00] (4 Places) Effective Range for Instrusion 1.083 [27.52] Intrusion Sensor to Function Sensor JP10 TOP SIDE from 3 mm to 14 mm BOTTOM SIDE 4.200 [106.68] 2.300 [58.42]...

  • Page 118: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 931640A CyberData Corporation...

  • Page 119: Appendix C Troubleshooting/Technical Support

    To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: https://www.cyberdata.net/products/011307 C.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: https://www.cyberdata.net/products/011307 Operations Guide 931640A...

  • Page 120: Contact Information

    Support form at the following website: http://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.

  • Page 121: Index

    30 configuration page configurable parameters 35, 50 contact information 113 activate relay (door sensor) 72 contact information for CyberData 113 activate relay (intrusion sensor) 73 current network settings 50 activity LED 22 CyberData contact information 113 address, configuration login 30 alternative power input 5 announcing a device’s IP address 24...
  • Page 122 1 nightringer settings 56 import settings 33 NTP server 35 import/export settings 33 installation, typical intercom system 2 intercom configuration default IP settings 26 intercom configuration page configurable parameters 53 on-board relay 5, 12 Operations Guide 931640A CyberData Corporation...
  • Page 123 68 lengthy pages 68 RJ-45 21 unit dimensions—front and side view 109 rport discovery setting, disabling 54 user ID RTFM button 23 for SIP server login 53 RTFM jumper 23, 24, 25 username RTP/AVP 4 Operations Guide 931640A CyberData Corporation...
  • Page 124 35 ring volume 35 sensor volume 35 SIP volume 35 wall mounting option 107 warranty policy at CyberData 113 web access password 26 web access username 26 web configuration log in address 30 web page navigation 27...

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