CyberData 011214 Operation Manual
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CyberData 011214 Operation Manual

Sip outdoor intercom with keypad
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The IP Endpoint Company
SIP Outdoor Intercom with
Keypad
Operations Guide
Part #011214
Document Part #931562B
for Firmware Version 20.0.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company SIP Outdoor Intercom with  Keypad Operations Guide Part #011214 Document Part #931562B for Firmware Version 20.0.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 931562B Operations Guide...
  • Page 4 To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 931562B Operations Guide...
  • Page 5 The following browsers have been tested against firmware version 20.0.0: • Internet Explorer (version: 11) • Firefox (also called Mozilla Firefox) (version: 62.0) • Chrome (version: 63.0.3239.132) • Safari (version: 12) • Microsoft Edge (version: 42.17134.1.0) Operations Guide 931562B CyberData Corporation...

  • Page 6: Table Of Contents

    A.4 Network Cable Entry Restrictions ..................106 A.4.1 Rear Conduit Network Cable Entry Restrictions (without Shroud) ......106 A.4.2 Rear Conduit Network Cable Entry Restrictions (with Shroud) .........106 A.5 Service Loop Cable Routing ....................107 A.6 Securing the Intercom ......................108 Operations Guide 931562B CyberData Corporation...
  • Page 7 B.1.1 In a LINUX Environment ....................112 B.1.2 In a Windows Environment ..................112 Appendix C Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) ..................113 C.2 Documentation ........................113 C.3 Contact Information ......................114 C.4 Warranty and RMA Information ....................114 Index Operations Guide 931562B CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    To identify the SIP Outdoor Intercom with Keypad, look for a model number label similar to the one shown in Figure 1-1. Confirm the following: • The model number on the label should be 011214. • The serial number on the label should begin with 2142. Figure 1-1. Model Number Label www.cyberdata.net...

  • Page 9: Typical System Installation

    Figure 1-2. Typical Installation Trigger electric door strike with a predetermined key code from the IP phone Standard Electronic Door Strike (not sold by CyberData) Terminal Block of the CyberData Device DC Source Sense Input 1 A @ 30 VDC...

  • Page 10: Product Features

    Network web management and firmware download • Network adjustable speaker volume • Concurrent SIP and multicast paging • Dry relay contact for auxiliary control • Door closure and tamper alert signal • Downloadable alert, ringtones and callout Operations Guide 931562B CyberData Corporation...

  • Page 11: Supported Protocols

    Audio Encodings PCMU (G.711 µ-law) PCMA (G.711 A-law) G.722 G.729 Packet Time 20 ms 1.5 Supported SIP Servers The following link contains information on how to configure the device for the supported SIP servers: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Operations Guide 931562B CyberData Corporation...

  • Page 12: Specifications

    60950-1, RoHS Compliant, FCC; Part 15 Class A, Industry Canada; ICES-3 Class A, IEEE 802.3 Compliant Part Number 011214 011215 Weather Shroud (sold separately) a. Contacts 1 and 2 on the terminal block are only for powering the device from a non-PoE 12VDC power source as an alternative to Network PoE power.

  • Page 13: Compliance

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Operations Guide 931562B CyberData Corporation...

  • Page 14: Chapter 2 Installing The Sip Outdoor Intercom With Keypad

    Note Appendix A, "Mounting the SIP Outdoor Intercom with Keypad" for physical mounting information. Table 2-2. Parts List Quantity Part Name Illustration SIP Outdoor Intercom with Keypad Assembly Installation Quick Reference Guide Mounting Accessory Kit Operations Guide 931562B CyberData Corporation...

  • Page 15: Intercom Components

    Keypad Section 2.2.2, "Dialing from for  the Keypad" information about the functionality of the keypad. Call Button Section 2.2.1, "Call Button for  and Indicator Light" information about the functionality of the Call Button. Operations Guide 931562B CyberData Corporation...

  • Page 16: Call Button And Indicator Light

    The indicator light flashes briefly at the beginning of RTFM mode. Figure 2-2. Call Button and Indicator Light Call button and indicator light 2.2.2 Dialing from the Keypad • See the Enable Telephone Operation setting in Section 2.4.6, "Configure the Button Parameters". Operations Guide 931562B CyberData Corporation...

  • Page 17: Intercom Setup

    12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty. Terminal Block can accept 16 AWG wire Operations Guide 931562B CyberData Corporation...
  • Page 18 Wiring pins 7 and 8 of the terminal block to a switch will initiate a SIP call when the switch is closed. The call will go to the extension specified as the dial out extension on the SIP page. Figure 2-4. Remote Switch Connection Terminal Block Operations Guide 931562B CyberData Corporation...

  • Page 19: Using The On-Board Relay

    This relay interface also has a general purpose input port that can be used to monitor an external switch and generate an event. For more information on the sensor options, see the Sensor Configuration Page on the web interface. Operations Guide 931562B CyberData Corporation...

  • Page 20: Wiring The Circuit

    Pin 4 - Relay Normally Open Contact Pin 5 - Sense Input Pin 6 - Sense Ground LED Strobe Light DC Source Sense Input 1 A @ 30 VDC Terminal Block of the CyberData Device Operations Guide 931562B CyberData Corporation...
  • Page 21 Section 2.4.16, "Configure the Door Strike Relay" for configuration options. *Caution Equipment Hazard: The door strike must have an internal or external mov or diode (for over voltage protection) when connecting directly to the module. GENERAL ALERT Operations Guide 931562B CyberData Corporation...
  • Page 22 (for over voltage protection) when connecting directly to the module. GENERAL ALERT If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department at the following website: http://support.cyberdata.net/ Operations Guide 931562B CyberData Corporation...
  • Page 23 AC Source DC Source Door Lock Sense Input If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department at the following website: http://support.cyberdata.net/ Operations Guide 931562B CyberData Corporation...

  • Page 24: Intercom Connectors

    Installing the SIP Outdoor Intercom with Keypad Intercom Setup 2.3.4 Intercom Connectors See the following figures and tables to identify the connectors and functions of the Intercom. Figure 2-9. Connector Locations—Board Top Operations Guide 931562B CyberData Corporation...
  • Page 25 ISP AT-Tiny Interface (Factory Only) Digital Microphone Interface (Not Used) Mute Disable Jumper—Jumper should be remvoed Enable AT-Tiny—Jumper should be installed Enable Write to EEPROM—Jumper should be installed JP10 Disables the intrusion sensor when installed. Operations Guide 931562B CyberData Corporation...
  • Page 26 Installing the SIP Outdoor Intercom with Keypad Intercom Setup Figure 2-10. Connector Locations—Board Bottom Operations Guide 931562B CyberData Corporation...
  • Page 27 Terminal Block (see Figure 2-3) Reset jumper Auxiliary Strobe Connector Section 2.3.6, "RTFM Button" a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would prevent the board from running all together. Operations Guide 931562B CyberData Corporation...

  • Page 28: Activity And Link Leds

    The square, AMBER 100 Mb Link LED above the Ethernet port indicates that the  • network 100 Mb connection has been established (see Figure 2-11). Figure 2-11. Activity and Link LED Link/Activity 100 Mb Link Operations Guide 931562B CyberData Corporation...

  • Page 29: Rtfm Button

    2-12) on the Intercom board to announce and confirm the Intercom’s IP Address and test to see if the audio is working. Note You must do these tests prior to final assembly. Figure 2-12. RTFM Button RTFM button (SW1) Operations Guide 931562B CyberData Corporation...
  • Page 30 10.10.10.10 if a DHCP server is not present). Note Pressing and holding the RTFM button for longer than five seconds will restore the device to the factory default settings. Figure 2-13. RTFM Button RTFM button (SW1) Operations Guide 931562B CyberData Corporation...

  • Page 31: Adjust The Volume

    The device will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Figure 2-14. RTFM Button RTFM button (SW1) 2.3.7 Adjust the Volume You can adjust the volume through the Device Configuration Page. Operations Guide 931562B CyberData Corporation...

  • Page 32: Configure The Intercom Parameters

    Table 2-5. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 931562B CyberData Corporation...

  • Page 33: Intercom Web

    Link to the SSL page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Door Strike Relay page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 931562B CyberData Corporation...

  • Page 34: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-16. Figure 2-16. Toggle Help Button and Question Marks Question mark  appears next to the web page items Operations Guide 931562B CyberData Corporation...
  • Page 35 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-17. Figure 2-17. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear Operations Guide 931562B CyberData Corporation...

  • Page 36: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following link: https://www.cyberdata.net/pages/discovery...
  • Page 37 Installing the SIP Outdoor Intercom with Keypad Intercom Setup Figure 2-18. Home Page 214200001 v20.0.0 v20.0.0 v20.0.0 Operations Guide 931562B CyberData Corporation...
  • Page 38 Shows the current status of the Nightringer mode. Primary SIP Server Shows the current status of the Primary SIP Server. Backup Server 1 Shows the current status of Backup Server 1. Backup Server 2 Shows the current status of Backup Server 2. Operations Guide 931562B CyberData Corporation...
  • Page 39 First click on the Toggle Help button, and you will see a question mark ( appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931562B CyberData Corporation...

  • Page 40: Configure The Device

    Installing the SIP Outdoor Intercom with Keypad Intercom Setup 2.4.5 Configure the Device 1. Click the Device menu button to open the Device page. See Figure 2-19. Figure 2-19. Device Configuration Page Operations Guide 931562B CyberData Corporation...
  • Page 41 DTMF code used to pulse the relay when entered on a phone during a SIP call with the device. Relay will activate for Relay Pulse Duration seconds then deactivate. Activate Relay with DTMF Code must be enabled. Enter up to 25 digits (* and # are supported). Operations Guide 931562B CyberData Corporation...
  • Page 42 Using Push to Talk prevents the operator from terminating a call by pressing the Call button. The call must be terminated by the phone user. Operations Guide 931562B CyberData Corporation...
  • Page 43 First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931562B CyberData Corporation...

  • Page 44: Configure The Button Parameters

    Installing the SIP Outdoor Intercom with Keypad Intercom Setup 2.4.6 Configure the Button Parameters 1. Click the Button Config button to open the Button Configuration page. See Figure 2-20. Figure 2-20. Button Configuration Page Operations Guide 931562B CyberData Corporation...
  • Page 45 Dial this extension when the 4 key is pressed. Keypad 5 Dial this extension when the 5 key is pressed. Keypad 6 Dial this extension when the 6 key is pressed. Keypad 7 Dial this extension when the 7 key is pressed. Operations Guide 931562B CyberData Corporation...
  • Page 46 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 931562B CyberData Corporation...
  • Page 47 (local or DSR) for the seconds specified in the Relay Timeout (seconds) setting. Dialing 9876123  The device will activate the local relay. (and waiting several seconds) Dialing 9876456  The device will deactivate the local relay. (and waiting several seconds) Operations Guide 931562B CyberData Corporation...

  • Page 48: Configure The Security

    Installing the SIP Outdoor Intercom with Keypad Intercom Setup 2.4.7 Configure the Security 1. Click the Security menu button to open the Security page. See Figure 2-19. Figure 2-21. Security Configuration Page Operations Guide 931562B CyberData Corporation...
  • Page 49 The time (in seconds) the device will wait before it triggers the buzzer when the door sensor is active. DSR Open Timeout (in seconds) The time (in seconds) the device will wait before it triggers the buzzer when the remote door sensor (DSR) is active. Operations Guide 931562B CyberData Corporation...
  • Page 50 2.4.7.1 Configure the Security Code Page 1. Click the Edit button to open the Configure Security Code page. See Figure 2-22. Figure 2-22. Configure Security Code Page Operations Guide 931562B CyberData Corporation...
  • Page 51 Installing the SIP Outdoor Intercom with Keypad Intercom Setup Operations Guide 931562B CyberData Corporation...
  • Page 52 Entering a blacklisted code will trigger the buzzer, and can trigger a call to an extension or a multicast of a pre-recorded message. Saves the changes of the security configuration. Cancels the changes of the security configuration. Operations Guide 931562B CyberData Corporation...
  • Page 53 Wdy, Wnd/Wnd, All/All). Note The device must set time with an NTP Server (see the Device Configuration Page). If an NTP server is not used, all Valid From Valid To fields must be set to All. Operations Guide 931562B CyberData Corporation...

  • Page 54: Configure The Network Parameters

    Installing the SIP Outdoor Intercom with Keypad Intercom Setup 2.4.8 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-23). Figure 2-23. Network Configuration Page Operations Guide 931562B CyberData Corporation...
  • Page 55 Subnet Mask Shows the current Subnet Mask address. Default Gateway Shows the current Default Gateway address. DNS Server 1 Shows the current DNS Server 1 address. DNS Server 2 Shows the current DNS Server 2 address. Operations Guide 931562B CyberData Corporation...
  • Page 56 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931562B CyberData Corporation...

  • Page 57: Configure The Sip Parameters

    Installing the SIP Outdoor Intercom with Keypad Intercom Setup 2.4.9 Configure the SIP Parameters 1. Click on the SIP menu button to open the SIP page (Figure 2-24). Figure 2-24. SIP Configuration Page Operations Guide 931562B CyberData Corporation...
  • Page 58 SIP server. Enter up to 64 alphanumeric characters. Backup SIP Auth ID Specify the Authenticate ID for the second backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 931562B CyberData Corporation...
  • Page 59 SIP-URI for the device's Nightringer extension. Enter up to 64 alphanumeric characters. SIP Auth ID Specify the Authenticate ID for the SIP Server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 931562B CyberData Corporation...
  • Page 60 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note For specific server configurations, go to the following website address: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Operations Guide 931562B CyberData Corporation...
  • Page 61 Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-25. SIP Page Set to Point-to-Point Mode Device is set to NOT register with a SIP server Operations Guide 931562B CyberData Corporation...

  • Page 62: Configure The Ssl Parameters

    Installing the SIP Outdoor Intercom with Keypad Intercom Setup 2.4.10 Configure the SSL Parameters 1. Click SSL menu button to open the SSL page (Figure 2-33). Figure 2-26. SSL Configuration Page Operations Guide 931562B CyberData Corporation...
  • Page 63 Installing the SIP Outdoor Intercom with Keypad Intercom Setup Figure 2-27. SSL Configuration Page Operations Guide 931562B CyberData Corporation...
  • Page 64 Client Certificate When doing mutual authentication this device will present a client certificate with these parameters. Client CA Right click and Save Link As... to get the Cyberdata CA used to sign this client certificate. Test SSL Connection Server The ssl test server address as a fully qualified domain name or in IPv4 dotted decimal notation.
  • Page 65 Installing the SIP Outdoor Intercom with Keypad Intercom Setup 2.4.10.1 Certificate Info Window The Certificate Info Window provides details of the certificate. This window appears after clicking on the Info button. See Figure 2-28. Figure 2-28. Certificate Info Window Operations Guide 931562B CyberData Corporation...
  • Page 66 The Remove Server Certificate Window will ask if the user wants to remove a certificate from the list of trusted certificates. This window appears after clicking on the Remove button. See Figure 2- Figure 2-29. Remove Server Certificate Window Operations Guide 931562B CyberData Corporation...

  • Page 67: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 68 Group Numbers 1-25 are supported. Or, select Disabled to disable this channel. Click the Save button to save your configuration settings. Click on the Reboot button to reboot the system. Operations Guide 931562B CyberData Corporation...
  • Page 69 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 931562B CyberData Corporation...

  • Page 70: Configure The Access Log Parameters

    Installing the SIP Outdoor Intercom with Keypad Intercom Setup 2.4.12 Configure the Access Log Parameters 1. Click the Access Log menu button to open the Access Log page (Figure 2-33). Figure 2-31. Access Log Page Operations Guide 931562B CyberData Corporation...
  • Page 71 The Clear Access Log Confirmation Window will ask if the user wants to delete the access log. This window appears after clicking on the Clear button. See Figure 2-32. Figure 2-32. Clear Access Log Confirmation Window Operations Guide 931562B CyberData Corporation...

  • Page 72: Configure The Sensor Configuration Parameters

    Call an extension and establish two way audio • Call an extension and play a pre-recorded audio file Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. Operations Guide 931562B CyberData Corporation...
  • Page 73 Installing the SIP Outdoor Intercom with Keypad Intercom Setup 1. Click Sensor menu button to open the Sensor page (Figure 2-33). Figure 2-33. Sensor Configuration Page Operations Guide 931562B CyberData Corporation...
  • Page 74 Specify the extension the device will call when the intrusion sensor is activated. Enter up to 64 alphanumeric characters. Dial Out ID An additional Caller identification string added to outbound calls. Enter up to 64 alphanumeric characters. Operations Guide 931562B CyberData Corporation...
  • Page 75 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931562B CyberData Corporation...

  • Page 76: Configure The Audio Configuration Parameters

    The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-34). Figure 2-34. Audiofiles Configuration Page Operations Guide 931562B CyberData Corporation...
  • Page 77 Installing the SIP Outdoor Intercom with Keypad Intercom Setup Figure 2-35. Audiofiles Configuration Page (continued) Operations Guide 931562B CyberData Corporation...
  • Page 78 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audio Test Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Page Tone Corresponds to a simple tone used for beep on initialization and beep on page (24 character limit).
  • Page 79 The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 931562B CyberData Corporation...
  • Page 80 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-36 through Figure 2-38. Figure 2-36. Audacity 1 Figure 2-37. Audacity 2 Operations Guide 931562B CyberData Corporation...
  • Page 81 Intercom Setup When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-38. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 931562B CyberData Corporation...

  • Page 82: Configure The Events Parameters

    The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-39). Figure 2-39. Event Configuration Page Operations Guide 931562B CyberData Corporation...
  • Page 83 SIP registration is not required to generate Heartbeat events. Check All Click on Check All to select all of the events on the page. Uncheck All Click on Uncheck All to de-select all of the events on the page. Operations Guide 931562B CyberData Corporation...
  • Page 84 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931562B CyberData Corporation...
  • Page 85 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 86 Installing the SIP Outdoor Intercom with Keypad Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...
  • Page 87 Installing the SIP Outdoor Intercom with Keypad Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...

  • Page 88: Configure The Door Strike Relay

    Windows application. The DSR must be running firmware version 4.8 or later to work with this CyberData device. If you have an older version of the firmware, then please contact CyberData Technical Support. The...
  • Page 89 This button is only available when a relay is associated with a device. Note Associating a DSR does not require a reboot. However, you should reboot the device after disassociating a DSR. Operations Guide 931562B CyberData Corporation...

  • Page 90: Configure The Autoprovisioning Parameters

    Values found in this file will override values stored in on-board memory. Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-41. Figure 2-41. Autoprovisioning Page Operations Guide 931562B CyberData Corporation...
  • Page 91 Press the Download Template button to create an autoprovisioning file for the device. See Section 2.4.17.3, "Download Template Button" Autoprovisioning log The autoprovisioning log provides information about the latest autoprovisioning attempt (i.e. dhcp options and server accessed and files parsed or not found). Operations Guide 931562B CyberData Corporation...
  • Page 92 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Intercom</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 93 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 931562B CyberData Corporation...
  • Page 94 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 931562B CyberData Corporation...
  • Page 95 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 931562B CyberData Corporation...
  • Page 96 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 97 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 98 You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 931562B CyberData Corporation...
  • Page 99 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 931562B CyberData Corporation...
  • Page 100 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 931562B CyberData Corporation...

  • Page 101: Upgrade The Firmware

    Intercom Setup 2.5 Upgrade the Firmware Note CyberData strongly recommends that you do not upgrade the firmware when the device is likely to be in use. To upgrade the firmware of your device: 1. Download the latest firmware file from the Downloads tab at the following webpage: https://www.cyberdata.net/products/011214...
  • Page 102 10. When the process is complete, you will see the words SWUPDATE Successful under Status Messages. 11. The device will reboot automatically. 12. The Home page will display the version number of the firmware and indicate which boot partition is active. Operations Guide 931562B CyberData Corporation...
  • Page 103 Note: This button only appears after the user has selected a firmware file. Upload progress Status bar indicates the progress in uploading the file. Upload Post Processing Status bar indicates the progress of the software installation. Status Messages Messages relevant to the firmware update process appear here. Operations Guide 931562B CyberData Corporation...

  • Page 104: Reboot The Device

    Section 2.4.4, "Log in to the Configuration Home Page". 1. Click on the Reboot button on the Home page (Figure 2-45). A normal restart will occur. Figure 2-45. Home Page 214200001 v20.0.0 v20.0.0 v20.0.0 Reboot Operations Guide 931562B CyberData Corporation...

  • Page 105: Command Interface

    --user admin --password admin --auth-no-challenge --no- check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/ null --post-data "3=Play" Play the "4" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/ null --post-data "4=Play" Operations Guide 931562B CyberData Corporation...
  • Page 106 --user admin --password admin --auth-no-challenge --no- check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/ null --post-data "doorajar=Play" Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/ null --post-data "nightring=Play" Operations Guide 931562B CyberData Corporation...
  • Page 107 Device Action HTTP Post Command Swap boot partitions wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null --no-check-certificate "https://10.10.1.154/command" -- post-data "request=swap_boot_partition" a.Type and enter all of each http POST command on one line. Operations Guide 931562B CyberData Corporation...

  • Page 108: Appendix A Mounting The Sip Outdoor Intercom With Keypad

    Table A-2. Optional Accessories (for gooseneck mounting) Quantity Part Name Illustration Carriage bolt nuts Carriage bolts Carriage bolt washers Table A-3. Optional Accessories Quantity Part Name Illustration Spacer for Half-inch Set Screw Connector 531085B Hole Plug Assembly Operations Guide 931562B CyberData Corporation...

  • Page 109: Dimensions

    Dimensions are in Inches [Millimeter] Figure A-1. Unit Dimensions—Rear View with Mounting Hole Locations 3.740 [95.00] ø0.280 [ø7.11] 0.869 [22.07] (3 Places) ø0.854 [ø21.69] 1.690 [42.93] 1.690 [42.93] 3.380 [85.85] Dimensions are in Inches [Millimeter] Operations Guide 931562B CyberData Corporation...
  • Page 110 Mount the Intercom Figure A-2. Shroud Dimensions and Mounting Hole Locations 7.638 [194.00] 3.434 [87.23] ø0.280 [ø7.11] ø0.854 [ø21.69] (3 PLACES) 3.380 [85.85] 3.819 [97.00] 7.638 [194.00] Dimensions are in Inches [Millimeter] Operations Guide 931562B CyberData Corporation...
  • Page 111 Figure A-3. Unit Dimensions—Faceplate and Board Assembled ø0.156 [ø3.96] Through Hole 82 Degrees Countersunk (6 Places) 3.181 [80.80] 3.181 [80.80] 0.559 [14.21] 7.480 [190.00] 2.043 [51.89] Dimensions are in Inches [Millimeter]...

  • Page 112: Overview Of Installation Types

    An overview of the installation types and the required components are provided in Table A-4. Table A-4. Overview of Installation Types Installation Type What You Need Outdoor, on surface 011214 Intercom only Outdoor, on surface with shroud (increased resistance) 011214 Intercom 011215 Weather Shroud (sold separately) Operations Guide 931562B CyberData Corporation...

  • Page 113: Network Cable Entry Restrictions

    A.4.2 Rear Conduit Network Cable Entry Restrictions (with Shroud) Figure A-5 for the rear conduit cable entry restrictions (with shroud). Figure A-5. Rear Conduit Network Cable Entry Restrictions—With Shroud Add Spacer Here Network Cable, 1/2" Conduit & 1/2" Conduit Connector are not provided. Operations Guide 931562B CyberData Corporation...

  • Page 114: Service Loop Cable Routing

    Inside Gang Box Faceplate Mounting Screw (6x) Figure A-7. Network Cable Service Loop Routing Route Cable(s) inside Gang Box to Creates Service Loop Network Cable (Not Provided) Faceplate & PCB Assembly Faceplate Mounting Screw (6x) Operations Guide 931562B CyberData Corporation...

  • Page 115: Securing The Intercom

    PCB assembly to the gang box. To prevent over-torque damage to the gasket, do not apply more than 10 inch-pounds force. Over-torquing will cause the GENERAL ALERT gasket to tear, risk moisture intrusion, and effectively void the manufacturer's warranty. Operations Guide 931562B CyberData Corporation...

  • Page 116: Additional Mounting Options

    1/2" Conduit, Network Cable, 1/2" Set Screw Connector, Ground Wire & RTV Sealant are Not Provided Apply RTV Silicone Sealant Around Mounting Holes Faceplate & PCB Assembly 1/4" Washer & Nut (3x) Faceplate Mounting Screw (6x) Operations Guide 931562B CyberData Corporation...

  • Page 117: Concrete Wall Mounting Option (Not Provided)

    Faceplate Mounting 1/2" Conduit & Screw (6x) on to Rear to Cover Hole. 1/2" Set Conduit Connector are Not Provided Note: To mount the intercom, use methods Ground Cable compliant with local electrical codes. (Not Provided) Operations Guide 931562B CyberData Corporation...

  • Page 118: Goose Neck Mounting Option (Not Provided)

    Clamp, Network Cable & Ground Cable, Silicone Sealant RTV Sealant are Not Provided Around Mounting Holes Ground Cable #8 Nut (to Ground Lug) Inside 3-Gang Box Faceplate Mounting Network Screw (6x) Faceplate & PCB Assembly Cable in Operations Guide 931562B CyberData Corporation...

  • Page 119: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 931562B CyberData Corporation...

  • Page 120: Appendix C Troubleshooting/Technical Support

    To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: https://www.cyberdata.net/products/011214 C.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: https://www.cyberdata.net/products/011214 Operations Guide 931562B...

  • Page 121: Contact Information

    Support form at the following website: http://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.
  • Page 122 (intrusion sensor) 67 configurable parameters 34, 48 activity LED 21 contact information 114 address, configuration login 29 contact information for CyberData 114 alternative power input 5 current network settings 48 announcing a device’s IP address 23 CyberData contact information 114...
  • Page 123 101 home page 29 mounting an intercom 101 http POST command 98 mounting components (part of the accessory kit) 101 http web-based configuration 4 network cable entry restrictions 106 overview of installation types 105 Operations Guide 931562B CyberData Corporation...
  • Page 124 61 server address, SIP 51 polycom priority channel 61 service 114 port service loop cable routing 107 local SIP 52 setting up the device 10 remote SIP 52 settings, default 24 POST command 98 Operations Guide 931562B CyberData Corporation...
  • Page 125 SIP remote SIP port 52 SIP server 51 password for login 51 SIP servers supported 5 unregister from 52 warranty policy at CyberData 114 user ID for login 51 web access password 25 SIP server configuration 51 web access username 25...

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